Recent Posts

How can I protect my business from rain damage?

9/13/2021 (Permalink)

Ceiling damaged from Water Ceiling damaged by water.

Prevent Rain Damage To Your Business

Rain damage to business can be a major problem but is often preventable. By maintaining the structural integrity of your building’s exterior, you can minimize potential damage from rain and storms.

When it comes to protecting your commercial building from storm damage, routine maintenance is key. Keeping the structure in good repair prevents weak spots that are vulnerable to strong winds and heavy rains. All buildings have an envelope, the barrier between the inside and outdoors. The building envelope has several components, including:

  • Roof
  • Foundation
  • Walls
  • Windows
  • Doors
  • Seals

Have the entire building envelope inspected at least once a year and address any problems quickly. Your contractor can let you know if you need more frequent inspections.
In addition to structural issues, be sure to watch out for landscaping dangers as well. Keep limbs trimmed and make sure sick or weak trees are cleared from the property.

Even properly maintained buildings can suffer storm and rain damage. Fortunately, quick action can prevent further problems. If water inundates your building, the first step after ensuring everyone is safe is removing the standing water and remaining moisture. If possible, dry the property out within 24 hours to prevent black mold and other fungal growth.
After the property is dry, it should be thoroughly cleaned. Flood water often harbors bacteria and other contaminants that can linger even after the water has been removed. A certified restoration service has the knowledge to select the best cleaning product and technique for every affected item and let you know which items should be replaced rather than restored. After everything is dry and sanitized, damaged items can be repaired.
The weather at your business site may be unpleasant or unpredictable, but there are ways you can protect your commercial property from storm and rain damage. Perform routine inspections, keep the building envelope in good repair and clean up any water damage as soon as possible to prevent mold growth.

Stop Water Damage in your Restaurant before it starts.

9/13/2021 (Permalink)

Dallas restaurants have been hit hard by the recent COVID situation, and are just now opening their doors to welcome back patrons and start generating revenue again. Nothing can be more devastating for a restaurant than to experience water damage that forces the business to close yet again. Here are a few tips to stop water damage in your restaurant before it starts.

Use your commercial dishwasher properly

Dishwashers are notorious for causing floods in restaurants. While they’re designed to be a convenience that can wash dishes while you attend to cooking and serving, there are a few tips to follow to ensure they don’t cause a flood. It is tempting to put lots of dishes and utensils in the dishwasher to get more clean in each load. However, overcrowding can cause flooding which can lead to water damage. An over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load. Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

Keep dishwashers and sinks well-maintained

Loose hinges, misaligned door latches, or broken seals, can all cause leaks in dishwashers. Simply adjusting and tightening a few screws may fix the problem. However, if it is not possible to right the door or seal, it is better to replace the appliance. Hoses and drains in dishwashers and sinks can develop cracks or other wear over time. Constant use might corrode hoses make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the sink and dishwasher regularly and replace it at the first sign of wear and tear.

Don’t be careless with water

While it’s true that “a watched pot never boils”, an unattended pot being filled with water will likely flood every time! Make sure your staff knows that any time there running water being used, filling a sink, or filling a pot, they should never walk away until the water is turned off. That simple step can help prevent water damage in your restaurant.

Water damage can be devastating for restaurants. In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible. If you experience any kind of water damage, reach out to SERVPRO of  Carrollton and Bent Tree 24/7 at 972-446-0383.

What Are the Benefits of Prequalifying a Restoration Company for a Rental Property?

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains why a landlord or a rental property owner should prequalify a damage restoration company, such as SERVPRO of Carrollton, for their rental home.

As property damage restoration specialists, the technicians at SERVPRO of Carrollton know and understand the many facets of owning and managing property, such as a home, business, or real estate portfolio of rental property. SERVPRO of Carrollton is dedicated to helping property owners recover from water damage, fire damage, mold damage, and other types of property damage disasters.

The Challenges of Owning Rental Property

Owning and managing rental property in Carrollton, TX, comes with certain issues and challenges.

  1. Late rent, little rent, or no rent

Cash flow issues threaten to turn a promising enterprise into a monthly nightmare. Irregular rent payments make it difficult for the property owner to make an adequate return on the investment.

  1. Unexpected expenses

Worn-out appliances, broken fixtures, and other maintenance issues are inevitable. A malfunctioning refrigerator, a shattered sliding door, or a catastrophic HVAC failure creates stress for both the landlord and the renter.

  1. Legal issues

A trip-and-fall incident at a rental property could result in expensive litigation costs for the property owner.

  1. Round-the-clock responsibilities

Small investors often enjoy working on their rental properties. However, dealing with issues at the property at inconvenient times is not as enjoyable.

  1. Property damage

A property damage disaster, such as water damage, mold infestation, fire damage, or smoke damage, has the potential to disrupt the life of both the renter and the property owner for weeks or months. A major fire and water damage incident could put renters in a hotel for days or weeks and disrupt cash flow from rent.

Evaluating the Benefit-Cost Ratio

Many individuals involved in business or investing are familiar with a benefit-cost ratio (BRC). According to Investopedia, “A benefit-cost ratio (BCR) is a ratio used in a cost-benefit analysis to summarize the overall relationship between the relative costs and benefits of a proposed project.” In the case of property damage restoration, it is helpful to weigh the benefits of prequalifying a damage restoration company before disaster strikes.

The Benefits of Prequalifying a Property Damage Restoration Company

Property owners can implement strategies to minimize the challenges of managing and maintaining rental property. One strategy is to prequalify a property damage restoration company to handle any catastrophe that might arise. Consider the following benefits of prequalifying a proven, reputable restoration company:

  1. Availability

The team at SERVPRO of Carrollton is available 24/7, 365 days a year, including Thanksgiving Day and Christmas. When the professionals are ready to respond to a disaster, the property owner does not have to.

  1. Ability to handle any type or size disaster

A reputable company can tackle a late-night sewage spill, burst pipe, ruptured supply line, or fire and smoke damage disaster. When SERVPRO professionals arrive on the scene, everyone knows help has arrived. Immediately, a trained technician inspects and evaluates the situation. A written estimate with documentation is prepared for approval by the owner or an agent of the owner. Meanwhile, if possible, any water intrusions are identified and mitigated. When pre-qualification is in place, staging for the cleanup and restoration process is quickly initiated. No time is wasted.

  1. Insurance claim management

SERVPRO of Carrollton handles the client’s insurance claims, including documentation. The company uses an industry-standard estimating app such as Xactimate, which is universally recognized by insurance companies.

  1. Training and experience

The SERVPRO team is trained, skilled, and experienced in helping property owners and renters deal with the stresses presented by a disaster that damages a home and destroys personal belongings.

By working with SERVPRO of Carrollton, property owners and property managers can successfully overcome some of the challenges associated with owning and renting out real estate. As a locally owned and operated damage restoration company, SERVPRO of Carrollton is invested in the property damage concerns of the community and is committed to putting customers first. The company’s owners have over forty years of combined experience in the service industry, and the entire team takes great pride in making sure that each client receives the best customer service possible.

For more information about property damage restoration services, including water damage restoration and fire damage restoration, email SERVPRO of Carrollton at The office can also be contacted by phone at (972) 446-0383

How to Proactively Address Potential Sources of Leaks in Order to Prevent Water Damage

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on preventing water leaks in the home and what to do when a water leak causes a water damage disaster.

The professionals at SERVPRO of Carrollton understand firsthand how disruptive and stressful water damage in Carrollton, TX, can be. The SERVPRO team offers these tips to help prevent water damage from water leaks in the home.

Checking for Leaks

The Environmental Protection Agency (EPA) offers the following statistics on wasted water from household water leaks: “Annual household leaks waste 1 trillion gallons nationwide, equal to water use in 11 million plus homes. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills.”

Resolving a household water leak boils down to four factors:

  1. Problem: Is there a water leak in the home?
  2. Source: Where is the water leaking from?
  3. Repair: What will it take to fix the leak?
  4. Restoration: What damage has the leak caused, and what measures are needed to repair the damage?

Discovering a leak can be challenging. Examining every inch of plumbing and every potential source of a water leak is impossible for the typical homeowner. However, a water leak will often leave some obvious clues that the homeowner can easily identify.

Listed below are some tips for discovering water leaks:

  1. Inspect the water bill for an unexplained increase in usage.

Water usage during a colder month should be low compared to the middle of summer. Water usage for a family of four in January or February should not exceed 12,000 gallons per month. Usage levels above this amount indicate a serious leak.

  1. Watch the water meter.

Suspend water usage for two hours. The reading on the water meter should not change; changes indicate a water leak somewhere.

  1. Inspect faucet gaskets and pipe fittings with eyes and fingers.

Any surface water on the outside of the pipe or faucet may indicate a leak. Keep an eye out for water around the base of the faucet or on the counter around the faucet.

  1. A drop of food coloring in the toilet tank will uncover toilet leaks.

Put one drop of food coloring in the toilet tank. If the water in the toilet bowl turns the color of the food coloring, there may be a leak. Remember to flush the toilet to prevent the food coloring from staining the tank.

Toilet Leaks

Over time, toilet bowl flappers lose their flexibility and do not consistently create a seal. The failure to create a seal leads to leaks, and a warped, loose-fitting flapper can waste 200 gallons of water per day.

Faucet Leaks

Like flappers, faucet washers can become old, hard, and worn, resulting in leaks. Flowing at a rate of one drop per second, as many as 3,000 gallons of water – the equivalent of 180 showers – can trickle down the drain per year.

Showerhead Leaks

Most homeowners have experienced the annoying drip of a leaking showerhead. Tightly connecting the showerhead and the pipe stem with Teflon™ tape can remedy most leaks. If the leak persists, have a licensed plumber diagnose and repair the problem. If needed, replace the washer or O-ring inside the showerhead when replacing the Teflon™ tape.

Outdoor Leaks

A small leak in a lawn irrigation system can waste about 6,300 gallons of water per month. Over the course of the summer, enough water to fill a medium-sized swimming pool leaks from the irrigation system. Secure the services of a reputable irrigation professional to inspect the system and make any repairs.

Small leaks from many different sources add up to big problems. A long-term leak can ruin flooring, collapse ceilings, cause wood support beams to rot, degrade a concrete foundation, and lead to a major mold infestation. If ignored or neglected by the homeowner, a water leak may negate a valid claim on the damages.

When a water damage disaster does occur, call in the water damage restoration professionals at SERVPRO of Carrollton. They have industrial-grade equipment to rapidly remove the water. Advanced water-detection devices ensure the drying process is thorough and complete. Specialized cleaning techniques and EPA-approved cleaning solutions make the once contaminated environment safe for humans and pets. The SERVPRO team is available 24/7, 365 days a year, and SERVPRO of Carrollton can manage the insurance claims process from start to finish.

Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about the water damage restoration company in Bent Tree, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at

Helping Homeowners Understand the Different Aspects of Fire and Smoke Damage

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton damage restoration company explains the repercussions of a fire and smoke damage disaster and how it is different from other property damage disasters.

A fire damage disaster is different from a burst washing machine supply line, a mold infestation, a flooded basement, or a sewage spill. The typical water intrusion is disruptive, annoying, and frustrating. In contrast, the sound of smoke alarms blaring at 2:00 am in the morning causes fear and panic. The narrow window of escape closes with each passing minute. A small water intrusion or sewage spill is usually limited to a localized area such as the laundry room, kitchen, or bathroom.

A grease fire in the kitchen can fill an entire home with the smell of smoke, a coating of soot, and a dusting of ash and chemicals from the fire extinguisher. Even a small, localized fire can impact every surface and air space in a home. The extent of the damage and the intensity of the smokey smell require the services of a licensed and insured fire, smoke, and water damage restoration company to thoroughly and safely address the situation.

The American Red Cross offers the following advice for homeowners who are attempting to inspect their fire-damaged home: “Do not cut or walk past colored tape that was placed over doors or windows to mark damaged areas unless local authorities advise that it is safe to do so. If a building inspector has placed a color-coded sign on the home, do not enter it until you get more information, advice, and instructions about what the sign means and whether it is safe to enter your home. If you have children, leave them with a relative or friend while you conduct your first inspection of your home after the fire. The site may be unsafe for children, and seeing the damage firsthand may upset them and cause long-term effects, including nightmares.” This advice highlights the serious nature of a fire and smoke damage disaster.

No two fires are identical. Each incident presents distinct challenges across a broad spectrum of variables. A fire and smoke damage restoration team must consider a number of factors when approaching a fire damage disaster, including:

  • the source of the fire
  • the intensity of the flames
  • the combustion rate of the materials consumed by the fire
  • the physical layout of the structure

The Repercussions of a Fire and Smoke Damage Disaster

When a fire breaks out, it immediately begins to change the environment of the building. With sufficient fuel and adequate air supply, a fire consumes materials as it burns—a more explosive fuel source leads to more complete consumption of the structure and its contents. Products of Incomplete Combustion (PICs) include residues, partially consumed materials, and soot tags. A soot tag forms during a fire when the soot particles bond together, forming what looks like a spider web clinging to the ceiling, wall, or rafters. Several factors control the volume of soot, how far it spreads, and its penetration.

An abundance of oxygen enables a fire to burn at a high temperature. Known as dry fires, these high-temperature fires convert organic materials such as wood and plastics into dry soot, which is primarily carbon. The consistency of dry soot makes it less troublesome to remove than other residues. An industrial-strength vacuum, one of the many pieces of equipment in the SERVPRO tool kit, can tackle the challenges of dry soot.

The high heat generates large amounts of carbon-rich dry soot that are deposited throughout the structure. The heat also causes surfaces to expand and capture dry soot particles and other residues. The surfaces, now permeated with dry soot and other residues, give off a strong odor of smoke.

Air circulation in a fire is dynamic. Soot-contaminated air can infiltrate the HVAC ductwork and travel throughout the structure. Fluctuations in air pressure can result in hot, soot-laden air being sucked into a sealed freezer where the temperature and air pressure are lower. The widespread contamination complicates the cleanup, deodorization, and restoration process.

An oxygen-deprived space, such as a closet or a bedroom with a closed door, creates a different cleanup challenge. Should the room become engulfed in flames, the lack of oxygen results in a lower-temperature fire, sometimes referred to as a wet fire. This lower-temperature fire produces more PICs, an oily form of soot, and other residues from non-organic materials. The large volume of PICs from the wet fire generates a significant amount of oily soot and residue, which are much more difficult to remove.

Not all fires create the same odors. Some fires leave behind very intense odors that permeate the entire structure. Other fires do not. Odors from a protein fire require advanced cleaning techniques, effective deodorizers, and thoroughness on the part of the restoration technicians.

The certified technicians at SERVPRO of Carrollton are skilled in cleaning all the nooks and crannies to remove smoke particles. The team of professionals deodorizes all surfaces. An overlooked cabinet door, shelf, or rug may have a remaining odor that is pungent enough to make the fire and smoke-damaged home continue to smell for weeks and months after the blaze.

Since the repercussions of a fire and smoke damage disaster can be severe and lingering, the best course of action is to call the experts at SERVPRO of Carrollton. To learn more about fire damage restoration in Dallas, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at

How Vacation Homes Are More Vulnerable to Water Damage Than Year-Round Residences

8/3/2021 (Permalink)

Blog Summary: Because vacation homes are often unoccupied for the majority of the year, they are more susceptible to extensive water damage.

Water damage in Carrollton, TX, is a concern for homeowners, and no one wants to find large amounts of water pooling on the floor. People that own a vacation home in addition to their primary residence will want to make sure that they understand the risk factors that make vacation homes more likely to experience a large-scale water damage disaster.

Carrollton, TX, is a beautiful community and an ideal destination for rest and relaxation. Local residents enjoy vacationing at lake homes located on the area’s scenic lakes. However, homeowners should remember that their primary residence is less vulnerable to a large-scale water damage incident than a vacation home that is only used for a few weeks or months out of the year.

Why Vacation Homes Are More Susceptible to Large-Scale Water Damage

  1. The homeowner is more invested in the upkeep and maintenance of the primary residence.

When disaster strikes at a primary residence, homeowners must repair the damage quickly so that they and their families can continue to carry on with their normal life. If the incident is severe, the homeowner may have to evacuate the premises for days, weeks, or even months. As a result, homeowners are more likely to prioritize maintenance at the home they spend the most time at rather than the home they only visit occasionally.

  1. The homeowner is more aware of unusual sounds and smells in the primary home.

Because homeowners are well-acquainted with the familiar sounds of their home, they will notice abnormal noises such as clanking, rattling, or whirring. The homeowner will pay more attention to these sounds, which may indicate a leak somewhere in the plumbing system. Most likely, he or she will conduct a preliminary visual investigation, seek advice from a friend or neighbor, or schedule an inspection with a certified plumbing professional. In addition, unusual odors can alert the vigilant homeowner to a water leak or a mold infestation.

At a vacation home, however, people are seldom present to observe strange sounds or smells. Even when people are present, they may not have spent enough time at the house to gauge what noises are or are not normal.

  1. The homeowner is more attentive to the rhythm of the primary residence as it ages, wears out, and degrades.

Malfunctions, equipment failures, breakages, clogs, and plumbing backups can sometimes be predictable. For example, washing machine supply lines need replacing every five years due to the repetitive cycles of the washing process; the stresses take their toll on the supply lines. Gaskets, washers, O-rings, and fittings degrade over time and need periodic replacement. Faucets, sink drains, and toilets will eventually leak.

Often, the homeowner can have a sense that some home appliance or system is due for a replacement or an inspection. Daily activity in the primary residence provides constant reminders to schedule repairs before a water damage disaster, sewage backup, or appliance failure occurs.

In contrast, vacation homes are commonly left unoccupied for much of the year. Without staying in the house regularly, the homeowner does not develop an awareness of the home’s rhythm and can miss cues that signal an impending water damage disaster.

Water Damage Vulnerabilities Common to Vacation Homes

Listed below is a comprehensive checklist of the vulnerabilities of a vacation home to a large-scale water damage disaster.

  • Lack of usage
  • Neglect on the part of guests to report an issue before it becomes a disaster
  • Misuse or abuse of the home by guests, vacationers, or short-term renters
  • Aging, degrading, and decomposition of parts and appliances over time
  • Corrosion of the plumbing from harsh sediments and minerals in the water supply
  • Changes in temperature and moisture that fracture pipes or loosen fittings
  • Condensation that can foster a mold infestation, cause wood rot, or lead to other structural damages such as foundation cracks and warping of support and load-bearing beams
  • Changes in water pressure in the water line
  • An extended power outage that allows items in the freezer and refrigerator to thaw and flood the floor
  • Severe weather that damages the roof, windows, or siding while the vacation home is unoccupied
  • Manufacturing defects in appliances such as the refrigerator, washer, or ice maker
  • Rodents, raccoons, or skunks chewing through a water pipe, water supply line, or electrical wire in an unoccupied vacation home
  • HVAC leakage related to the condensate pan or evacuation line

To learn more about water damage restoration in Dallas, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383. The office can also be reached by email at

How Commercial Reconstruction Services Help Businesses Recover From Property Damage

8/3/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides commercial reconstruction services that help businesses get back to business. These services enable businesses to recover from a property damage disaster and resume normal operations.

SERVPRO of Carrollton, a trusted leader in the commercial damage restoration industry, provides comprehensive building and reconstruction services to businesses that have suffered extensive fire, smoke, water, or storm damage. When a property damage disaster disrupts or halts normal business operations, the consequences can be financially devastating even if insurance pays for most or all of the damage restoration.

How Property Damage Devastates Businesses

  • Management and staff are distracted and overwhelmed by the burden of dealing with the disaster, but they still have to conduct business under extremely difficult conditions. Job performance suffers, efficiencies decline, and quality control issues increase.
  • Customers may receive inadequate service.
  • Production disruptions negatively impact sales, revenue, and profits.
  • Overhead expenses continue to grow.
  • If employees lose wages, they may seek other employment. The process of replacing and training the workforce is very costly.
  • Vendors forfeit sales, hurting the bottom line.
  • Customers and clients take their business elsewhere.
  • Negative customer reviews on social media and other review platforms can hurt sales.

The Problem of Negative Customer Reviews

According to an article on the impact of customer reviews on business success, “While great customer reviews can boost sales, bad reviews can hurt them — those are obvious correlations. Understanding how customers interact with your brand and the customer experience you create is vital to your success. When customers are unhappy, there’s a 91 percent chance they won’t do business with a company again. Dissatisfied customers typically tell nine to 15 other people about their experience; some tell 20 or more. A negative customer experience is the reason 86 percent of consumers quit doing business with a company. Good customer experiences lead 42 percent of consumers to purchase again (Zendesk Customer Service Study). Negative customer experiences lead to bad reviews, and a bad review can do serious damage — the kind that takes more than a good review to fix.”

SERVPRO of Carrollton: A Local Leader in Damage Restoration and Reconstruction

When a business has sustained fire, water, or storm damage, temporary protective measures, such as emergency tarping, should be implemented to prevent additional damage. Other steps should be taken to secure the building, including boarding up windows and doors.

After protecting and securing the damaged commercial structure, the professionals at SERVPRO of Carrollton can initiate the damage restoration process. In addition, the affected business may need reconstruction services to return the property to its preloss condition.

The professionals at SERVPRO of Carrollton can streamline the restoration process by handling both the initial damage mitigation and the rebuilding of affected areas. When one qualified company manages and executes the entire process, the business saves time and keeps costs low. The improved efficiency reduces interruptions of business operations, limits lost wages, and minimizes supply chain disruptions. Customers may not even be aware that the business has sustained a property damage disaster.

SERVPRO of Carrollton delivers a full range of commercial restoration and reconstruction services that will bring a building back to full functionality. These services include:

  • Emergency tarping and board up
  • Carpet repair and installation
  • Document drying
  • Dry cleaning
  • Drywall removal and installation
  • Electrical repair
  • Electronics restoration
  • Fine art restoration
  • Furniture restoration
  • General contracting
  • Hardwood floor repair
  • HVAC services
  • Linoleum floor repair
  • Marble and tile floor repair
  • Move out services and temporary warehouse space
  • Painting
  • Plumbing repair and installation
  • Portable power generation
  • Roofing repair and replacement services
  • Scalable resources
  • Temporary fencing
  • Tree removal

Take the First Step: Emergency READY Profile

SERVPRO’s Emergency READY Profile (ERP) process assists businesses in the creation of a readiness profile for all of its locations. This readiness plan prepares a business for any disaster. The Emergency READY Profile of each facility is a component of the superior customer service provided by SERVPRO. The business owner collaborates with SERVPRO to gather and document crucial information in case of a disaster. Access to this information expedites the restoration process. The business owner has access to the information 24/7 online and by using SERVPRO’s free smartphone app.

The comprehensive emergency plan contains critical information that saves emergency responders precious time, helps contain damage, and minimizes or prevents personal injury. The ERP includes:

  • the location of shut-off valves
  • the location and operation of fire suppression system controls
  • emergency contact numbers and more

To learn more about commercial damage restoration in Bent Tree, TX, and the surrounding areas, please contact the office by phone at 972-446-0383 or by email at

Eight Hurricane Preparedness and Storm Damage Misconceptions Debunked

8/3/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps Carrollton residents prepare for hurricanes and other severe weather disasters by debunking seven common misconceptions about hurricane preparedness.

SERVPRO of Carrollton is always prepared to meet the storm damage restoration challenges presented by severe weather. Three out of every four years, a hurricane or tropical storm slams the Texas coastline. North Texas is particularly vulnerable. Available 24/7, the team of property damage restoration specialists utilize advanced equipment, cutting-edge moisture-detecting technology, specialized cleaning techniques, and EPA-approved cleaners to tackle any disaster, including water damage from a hurricane or tropical storm.

The Carrollton SERVPRO professionals urge residents of Carrollton and the greater North Texas area to prepare for severe weather associated with hurricanes and tropical storms. SERVPRO of Carrollton is debunking seven myths and misconceptions about preparedness for a hurricane or tropical storm.

Seven Myths About Hurricane Preparedness

Myth #1: Preparing for disasters is time-consuming and expensive.

An emergency preparedness kit is very affordable, and it is free to subscribe to local and regional alerts and warnings. When it comes to mobile apps, many preparedness and weather apps are also available at no cost.

Supplies for the emergency kit do not have to be purchased all at once. Watch for sales, discounts, and coupons. Gather essential items first; buy the other supplies over time and as they go on sale. Stockpile an emergency food supply, and create a communication plan immediately. Both efforts will prove beneficial in any type of hazardous emergency.

Myth #2: In a wide-scale severe weather disaster, only first responders need to know what to do.

Everyone should understand appropriate survival and safety protocols to follow before, during, and after a hurricane. The goal is to protect lives. Communication systems and public utilities could go down and stay out of commission for days or even months. First responders may not reach disaster-stricken areas for hours or days after a hurricane strikes. All parties need to know what to do to stay safe.

Myth #3: Homeowners’ insurance should cover all property damage caused by a hurricane.

The truth is that homeowners insurance may not always cover all property damage resulting from a hurricane. Schedule a consultation with the insurance agent as a first step in preparing for severe weather events. Standard homeowners insurance does not cover property damage resulting from floodwaters.

Myth #4: An emergency kit is sufficient preparation for any emergency.

A survival kit does not come close to covering the full scope of emergency preparedness. Everyone should be subscribed to alert and weather apps. Arrangements should be in place to deal with a catastrophic failure of the communications grid. An approved evacuation plan should be easily accessible, and family members or business employees should be familiar with the evacuation plan.

Myth #5: Shallow floodwaters pose no real travel hazards.

A small SUV can float in one foot of floodwater. Larger vehicles can be caught in a current of water with a depth of only 18 inches. Sometimes it is impossible to accurately determine the depth of floodwaters on a roadway. Water currents exert tremendous forces on a vehicle. The best policy is to stay safe and to not travel through floodwaters. Hidden dangers such as washed-out roads may lurk beneath what appears to be very shallow water.

Myth #6: Evacuation can wait until the last minute.

If people wait for official confirmation that a hurricane is in the area, they may find themselves trapped by flooding, high winds, or traffic jams.

Myth #7: The reinforcement of windows with tape is adequate protection against the gale-force winds of a hurricane.

A taped window shattering in the high winds of a hurricane can create large, deadly glass shards. Protect windows and prevent personal injury by installing hurricane shutters or impact-resistant windows. High-impact hurricane windows are engineered to withstand a direct impact from a two-by-four traveling over 180 mph.

Myth #8: The homeowner can handle storm damage as a DIY project.

DIY damage restoration projects can cause more problems than they solve. Most homeowners lack the training and certification that restoration companies have obtained. By failing to call in a professional damage restoration company at the first signs of damage, homeowners may forfeit insurance coverage of the damage.

Do not wait until the last minute or after a disaster to qualify a property damage restoration team to handle a water and storm damage disaster resulting from a hurricane. The phone lines may be jammed as tens of thousands of people scramble for assistance. A pre-qualified person or business is automatically at the front of the line. With an emergency response plan on file, technicians can begin the restoration process as soon as they arrive. Act today in order to save time, prevent frustrating delays, limit the scope of the damage, reduce the cost of the restoration, and shorten the length of the restoration project.

For more information about storm damage restoration services in Dallas, TX, email SERVPRO of Carrollton at or call (972) 446-0383

Learn how to detect mold in your home or business.

7/26/2021 (Permalink)

Dallas homeowners don’t consider mold to be a threat to their homes, assuming those issues are more likely to happen to those living in damper climates. However, mold is still very much an issue even in a drier climates in Texas. It’s important to learn how to detect and prevent mold in your home.

How mold damage starts

Mold damage to homes usually starts in areas where homeowners don’t spend much time, or in a room they infrequently enter, such as attics, basements, and laundry rooms. Mold needs dampness to grow, so these spaces are ideal, as are bathrooms and kitchens. If there is a slow or undetected leak, over time mold will grow. Depending on how long the situation has been in play, the damage can be significant; more than a homeowner should try to clean up themselves.

Calling in experts to deal with mold

SERVPRO technicians know to look for the source of moisture as one of the first steps to addressing mold damage. Our specialists do this because mold cannot grow without enough moisture to cause dormant spores to expand and begin seeking out more water and a food source. It’s a common misperception to think mold can be completely removed from a home. Since microscopic mold spores exist naturally almost everywhere, indoors, and outdoors, removing all mold from a home or business is impossible. However, eliminating nearby sources of water forces the spores back to an inactive state, stopping mold growth.

SERVPRO specialists can repair minor plumbing leaks that often lead to mold growth and fix small tears in the roof or siding on a home that allows water inside.

How SERVPRO addresses mold damage

As the mold grows inactive, it dries out, and SERVPRO techs can use vacuums with specially designed HEPA filters to trap mold spores off surfaces and even from the surrounding air. If the mold layer is very thick, they can also use water or a cleaning agent to break it up and then vacuum or wipe off the mold with a sponge. 

In areas where it is difficult to reach every surface, we can spray an anti-fungal agent to help eliminate all active spores or use a fogger to generate a cloud of chemical agent to stop growth. The fogger device is particularly useful in small, enclosed areas like attics, or even garages. Our trained technicians follow a very specific mold remediation process to ensure mold is addressed and damage is repaired.

How homeowners can prevent mold damage to their home

One action a homeowner can take to prevent mold or stop it before it becomes a significant problem. Is to look around your out-of-the-way spaces at least once a year. Mold can grow almost anywhere, but a simple, visual inspection can quickly stop it.

Address small leaks quickly, and don’t allow any area damaged by water in your home to go unaddressed. Remember also to use your nose; if you detect that musty odor, which mold produces, you likely have a mold issue.

Learning to detect and prevent mold can save you time and money. If you do have mold issues, contact  SERVPRO of Carrollton at 972-446-0383 to do a thorough check and address the problem.

SERVPRO Commercial Remediation Services Help Businesses Recover After Disaster

7/16/2021 (Permalink)

Disasters of any kind can strike Dallas businesses. From destructive monsoon storms to mold to fire damage, when a business experiences damage, the loss can be compounded by the inability to run a business until the damage is addressed. SERVPRO of Carrollton and Bent Tree is here to help after your business suffers a water, fire, or any other loss.

SERVPRO’s trained professionals stand at the ready

SERVPRO has trained professionals on call 24-hours a day that are ready to answer your call and come to the rescue for whatever damage your business may suffer. Our water extraction and restoration technicians can mitigate damages caused by a water or fire event and get your operation back up and running as quickly. From fire damaged office spaces to flooded warehouses, and anything in between, SERVPRO of Carrollton has you covered and can make commercial water and fire damage “Like it never even happened.”

Getting your business back up and running

 Let SERVPRO help with our commercial water mitigation and restoration services. Our highly trained team of IICRC certified restoration and drying specialists not only restore your property but your piece of mind and reclaim order in a hectic situation. We’ll work with your property managers to review the situation completely, offer our suggestions for remediation, and inform them every step along the way until the process is finished, helping to get your business back up and running as quickly as possible.

How SERVPRO can assist with damages

Our crews can extract water from your commercial facility and start the drying process quickly so that you can get back to production or back to regular operation as soon as possible. If your business experiences fire or mold damage, we’ll diligently work to address the issue until your business is restored. Even if your facility has been significantly damaged, SERVPRO can work with your operation team to implement alternative daily operations so that your business can continue to operate and conduct business while the facility undergoes the drying process. No matter what kind of disaster you face, our commercial restoration services can help.

Contact SERVPRO for your commercial damage remediation needs

SERVPRO of Carrollton and Bent Tree is a locally owned business so we know how crucial it is to get back up and running as soon as possible. We understand that every day that production or operations are interrupted, affects your business's bottom line. Don’t let damage of any kind ruin your business. Call the pros that are faster to any size disaster and can get the job done right the first time. Contact us 24/7 at 972-446-0383 to get on the road to recovery quickly.