Recent Posts

The effects a Storm on your home.

9/23/2022 (Permalink)

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO®  understands that your home is more than a structure; your family’s furniture, clothing, keepsakes, and other belongings help transform a house into a home.

Contents Restoration

SERVPRO specializes in restoring contents damaged by storms and other water damage events. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We'll pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning, SERVPRO can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

We assist many companies in the Food Service Industry.

9/21/2022 (Permalink)

Services for the Food Service Industry

From the smallest mom-and-pop restaurant to food processing plants, SERVPRO  of Bent Tree and Carrollton has the experience and equipment to restore your facility to its preloss condition following a disaster.

Time and safety are our top priorities, just as they are to you in running your business. Our highly trained technicians are available 24/7 to help mitigate the damage done to food manufacturing facilities and commercial kitchens, so you can get back to serving your customers safely and quickly.

We also offer a proactive solution for your business to be prepared in case an emergency occurs.  It is called an (ERP) Emergency Ready Plan.  It is a free service that we offer our customers.

SERVPRO technicians are trained and experienced in the cleaning and restoration of food service facilities of all sizes, including:

  • Food Manufacturing Facilities
  • Fast Food Establishments. Restaurants and Cafeterias
  • Food Processing Plants
  • Commercial Kitchens

For more information, call our office today-


Is your Basement flooding?

9/20/2022 (Permalink)

What Is Basement Water Cleanup & Restoration?

No matter the cause of your basement flooding or damage, we are here to clean up and restore your home fast.

Basement Water Extraction

Pump out basement water or sewage fast.

Removal and Disposal

Properly dispose of all damaged and unsalvageable items.

Structural Drying

Dry out your basement using air movers and dehumidifiers.

Mold Prevention

Disinfect the area to prevent mold from developing over time.

Rebuild and Restoration

Restore your basement to its original condition.

Common Causes of Basement Flooding and Water Damage

• Frozen, Burst, Broken, or Leaky Water Pipes
• Overflowing Bathtubs, Toilets, or Sinks
• Clogged or Malfunctioning Drains
• Sewage or Septic Tank Backups
• Dishwasher or Washing Machine Overflows or Malfunctions

• Hot Water Tank Floods
• Sump Pump Failures
• Leaking Basement Windows
• Cracks In the Foundation
• Improper Exterior Drainage
• Flooding from Heavy Rain Storms

We are always here to help!

Call anytime of the day or night--972-446-0383.

Have a Plan in Place Before the Storm hits your Building.

9/16/2022 (Permalink)

When disaster strikes your business, having a plan in place ahead of time for what you will do can make all the difference in whether your business survives the event. The majority of businesses that come out stronger on the other side of an emergency are the ones that pre-planned for one.

SERVPRO of Bent Tree and Carrollton offer free evaluations for our commercial customer's properties.  

We will identify strategies that will save you time and money during a water emergency, fire or any hazardous condition.

We call this service an "ERP" or Emergency Ready Plan.  

Please give us a call today if this is something you would like to discuss.


Cleaning and Maintenance Tips to Keep HVAC Units Operating at Peak Efficiency

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights HVAC maintenance tips to avoid a water damage and mold damage disaster in the home.

SERVPRO® Carrollton provides damage restoration services including water removal and water damage restoration for businesses. These services are vital for property owners who have suffered a water damage disaster from an HVAC system malfunction.

HVAC Tune-up tips to avoid a water damage mishap in the home or business

Nearly half of home energy consumption is dedicated to heating and cooling the home. With energy prices skyrocketing at the pump and at the meter, the HVAC system is a great place to start achieving the greatest savings. HVAC maintenance can also extend the life of the system, which would cost thousands to replace.

Tip #1: Schedule an annual maintenance check.

An HVAC system is more efficient and lasts longer when well maintained. At a minimum, schedule at least one inspection per year. If the system runs hard during the summer, consider a second inspection to prepare the unit for the winter months. The system might not be stressed as much during the winter if a home has supportive heating sources from a wood stove, fireplace, or gas space heater. Without reservation, prepare the unit for the hot Texas summers by having a reputable and licensed HVAC service company thoroughly inspect the unit. A reputable company will have a well-defined, item-by-item inspection check sheet. The list should include the tasks listed below.

  • Inspect and tighten loose electrical connections.
  • Lubricate moving parts and replace any worn bearings and belts.
  • Clean the condensate pan and drain and check for rust, cracks, sludge, and leaks.
  • Check the system controls and validate the thermostat calibration and settings.
  • Clean blower components and adjust where needed.
  • Inspect for corrosion and leaks while cleaning the evaporator and condenser coils.
  • Check the refrigerant charge and report findings to the client.
  • Check fuel line connections.
  • Inspect the gas pressure, heat exchanger, and burner combustion.

Tip #2: Change the filters.

Filters remove hair, dust, and other pollutants from the air. A dirty filter restricts airflow, increases the load on the system, and shortens the life of the unit. By using better quality stand-alone air purifiers throughout the home, the homeowner can remove the vast majority of hair, dust, dirt, dander, and allergens from the air. Restrictive filters on the HVAC system strain the system and reduce cooling and heating capacity. Use the HVAC system to heat and cool the home, and use highly-energy efficient air purifiers with HEPA filters to keep the air clean. HVAC filters that allow a freer flow of air through the unit are less expensive and can be changed less frequently, thus saving money, increasing efficiency, and extending the life of the HVAC system.

Tip #3: Conduct frequent visual inspections of the HVAC system.

When changing the filter, inspect the unit and listen to it run with the filter off. Watch for signs of water damage, and give the system the “sniff test” for mold, mildew, and any other foul or unusual smells. Look at the thermostat to see if the batteries need changing. Inspect the area where the condensate drain evacuates moisture from the unit. Make sure debris and dirt have not clogged the end of the pipe. If the end of the pipe has been damaged, remove or replace the broken section.  Registers and returns should be open and unimpeded by furniture, clutter, or debris. If needed, level the outdoor unit with plastic shims.

Tip #4: Remember to maintain the outdoor unit.

Keep the area around the unit free of debris, brush, and plants. After severe weather, inspect the unit for damage. Remove any debris build-up near the unit.

Tip #5: Change the batteries in the thermostat.

HVAC thermostat batteries should be replaced at least once a year. Smoke detectors and carbon monoxide detectors are an absolute necessity in a home with a combustion-based heating system. The batteries in these safety devices should be changed twice a year. Consider replacing smoke alarms and CO detectors every 7 to 10 years per the manufacturer’s specifications.

Tip #6: Monitor energy bills for spikes in usage and cost.

Keep an eye on the energy bill. A spike could indicate that filters are clogged, ducts are leaking air, the refrigerant is low, or a part may be failing or malfunctioning.

Failure to maintain the HVAC system can not only strain the budget but can also lead to serious water damage. An HVAC system can produce anywhere from five to twenty gallons of water per day. A damaged condensate pan or clogged condensate drain can deposit this water either onto the floor or into the attic, depending on the location of the inside unit. This much water can cause a significant amount of damage in a short amount of time. Once a problem is spotted, the cause needs to be addressed, and the damaged area needs to be dried, cleaned up, and restored. Delay can affect insurance claims payout and allow advanced secondary damage to occur, including a mold infestation.

In the event of water damage from an HVAC system or other water intrusion, trust the restoration experts at SERVPRO of Carrollton for water removal and water damage restoration. They offer twenty-four-hour emergency service, 365 days a year. Highly trained restoration technicians arrive on the scene in about an hour. The company is locally owned and operated.

For more information about commercial restoration services in Carrollton, TX, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or by email at

Autumn Home Maintenance Projects to Avoid a Water Damage Disaster

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights fall maintenance projects that help prevent the need for damage restoration and mold remediation services.

The water damage restoration professionals at SERVPRO® of Carrollton are highlighting several maintenance projects that homeowners can undertake this autumn to prevent the need for water damage restoration. A water damage disaster is disruptive and inconvenient, and these tips are offered with the intent of helping homeowners avoid the stress of water damage.

A cool breeze, falling leaves, and gray skies signal the changing of the season from summer to fall and then fall to winter. A respite from the Dallas, TX, heat is much appreciated. However, the wind, leaves, and precipitation not only usher in fall but can also lead to water damage around the home. However, a few hours of inspection, cleanup, and repairs can prevent a water damage disaster and avoid the need for water damage cleanup and restoration services this fall and winter.

Project: Start at the top, the roof!

While conducting this inspection, practice ladder safety. Take no risks. Secure the ladder or have someone hold it. Make sure the ladder is on level, stable ground. Stay a safe distance from the edges of the roof. A stiff, sudden breeze or an instant of disorientation or vertigo can be disastrous.

During the inspection, look for missing shingles. Repairs must be made immediately before any water damage occurs in the attic. Also, look for lifted shingles. High winds or improper installation may be the cause of the lifting. Shingles may also curl if the attic ventilation is insufficient. Keep an eye out for cracks, gaps, and granule loss. If the roof shows signs of age and if the shingles are asphalt rather than architectural shingles, have a reputable roofing contractor inspect the roof. Insurance may cover some or all of the repairs and possibly some or all of the replacement costs.

Project: Check out the chimney.

While on the roof, inspect the chimney for cracks, damaged flashing, warped or spongy roofing around the structure, and missing or cracked caulking. Fireplace and chimney repair should be left to a certified professional. Water damage is bad enough, but fire damage can be perilous.

Project: Fall is time for a gutter check.

While on the roof, inspect the gutters. If the gutters are loaded with silt, the cause could be granule loss from damaged or aging shingles. Silt buildup can cause gutters to pull away from the roof, resulting in water damage to the soffits, attic, and possibly interior walls. Wear thick gloves when cleaning the gutters. The rotted leaves, twigs, pine needles, and sludge in gutters can be very unsanitary. Glass shards, sharp rocks, nails, and other debris can cause cuts and puncture wounds. Clogged gutters are a common cause of water damage to the roof, attic, and interior of the home.  Also, assess the tree canopy. Overhanging branches, dead limbs, and diseased trees may call for the services of a certified, bonded, insured, and reputable arborist to take care of tree and limb removal or treatment for disease.

Project: Inspect windows and doors for leaks.

Doors and windows should be airtight and watertight. Aging and the elements will take a toll on windows and doors. Warning signs include caulking that is discolored, hard, cracked, or missing. From the inside of the home, inspect the area under the window for leaks around the windowsill. If the flooring below the window is moist, warped, or spongy, a leak may be the culprit. If windows and doors fail to open and close with relative ease, a leak may be the source of the problem. Remove and re-caulk where needed. If the damage is extensive, a damage restoration company can deal with any water damage or mold. They can also repair any structural damage.

Project: Winterize exposed plumbing.

The cold snap that hit Northeast Texas, including the Dallas/Fort Worth area, is a reminder of the importance of winterizing exposed pipes and faucets before the thermometer plunges below freezing. All exposed pipes should be covered with insulation, and outside faucets should be properly insulated to prevent freezing and bursting.

Bonus tip: Inspect the supply lines to the ice maker, washer, dishwasher, and all faucets.

Look, feel, and sniff. Look for obvious signs of leaks. Feel the connections for small amounts of moisture. Apply a sniff test to the cabinet areas under sinks in the bathrooms, kitchen, and laundry room.

These and other projects will help keep a home dry, clean, and safe. SERVPRO of Carrollton has the latest equipment, cutting-edge technology, advanced cleaning techniques, and EPA-approved products to provide industry-standard water damage cleanup and restoration. Mold damage often accompanies a water damage disaster. The team at SERVPRO is IICRC-certified and can tackle the most demanding mold remediation projects.

Contact SERVPRO of Carrollton to learn more details about water damage restoration service in Farmers Branch, TX. The office can be reached by emailing or by calling (972) 446-0383.

How a Knowledge of Flood Zone Mapping Helps Homeowners Prepare for Flood Damage

9/7/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton explains flood zones to help homeowners prepare for flooding due to storms.

SERVPRO® of Carrollton is a leading provider of flood restoration services for Carrollton, TX, and surrounding communities. With years of experience and the combined efforts of other franchise members, SERVPRO can scale immediately to handle any size disaster, including widespread flood damage.

Below are three steps to ensure a home or business is ready when disaster strikes:

Step #1. Know if the structure is in a flood zone.

Step #2. Prepare for the disaster with an Emergency Readiness Plan.

Step #3. Implement a safe response to the disaster when the waters are rising.

The first and most crucial aspect of flood damage preparation is assessing the degree of actual risk. Preparation in a low-risk flood zone will be much less involved than preparation in a high-risk zone.

When assessing the flood damage risk hazard, two main questions must be answered:

  • Is the structure in a flood zone?
  • If so, what are the risk hazards in the flood zone?

Understanding flood zones

Every structure is in a flood zone, but risk levels range from low to moderate to high. Flood zones, which are areas of land designated by FEMA (Federal Emergency Management Agency), are each assigned a specific flood risk. Designation as a specific flood zone is not haphazard; the assignment is based on careful research and analysis. It is imperative for homeowners or business owners to know the flood zone in which their property is located. A full understanding of the risk hazard will have a profound impact on the Emergency Readiness Plan, the survival plan, the response strategy when the waters are rising, and the recovery protocol. Preparation, response, and recovery are crucial components in mitigating the risk.

Finding a flood zone

Homeowners and businesses can search for their flood zone using the FEMA Flood Map Service Center. Type in an address, location, or specific coordinates in the search engine and click on "search." The results will open on a new page with various options to further drill down into the data.

How flood risks are determined

FEMA conducts a Flood Insurance Study to ascertain the flood risk for a designated area. Statistical data from the following items go into this analysis:

  • river flow
  • storm tides
  • hydrologic and hydraulic analyses
  • rainfall and topographic surveys

From this mountain of data, flood hazard maps are generated for communities throughout the United States. Location in a floodplain and frequent exposure to strong coastal storms or monsoons constitute high-risk areas. Communities that are located away from the coastal regions or that are at high altitudes may be rated at minimal risk for flooding.

Why flood zone mapping is crucial for preparation, response, and recovery

  1. Flood zone mapping is indispensable for determining what flood insurance is needed to cover the related risk.
  2. Flood zone mapping comes into play when purchasing a property. If a piece of real estate is located in a floodplain and is at high risk of flood damage, the selling price should reflect the extreme risk hazard. The cost of flood insurance may drive the expense of owning the property astronomically high. ROI may be impossible to recoup. A series of floods may also render the property impossible to sell at any price.
  3. If the home is known to be in a high-risk area for flooding, readiness at all times is the key to survival. When severe flooding strikes a community, travel can be impossible. Life in a high-risk zone necessitates the identification of multiple evacuation routes in case a bridge or road washes out. A shelter-in-place strategy is in order if only minutes are available to respond in a real-life scenario when flood waters are raging downstream or down a mountainside.

Power and water may be offline for days or weeks. Potable water may be unobtainable for days unless stockpiles are in place to sustain the members of the household for an extended period of time. A generator, stored fuel, stockpiles of food, ample medical supplies, and medications, several field water filters, a large reserve of batteries, a solar-powered charger, and multiple cell phones will be essential items. Living in a high-risk flood zone means living with the inevitable. This realization impacts the items stockpiled, the stockpile location, quantities, storage methods, and quality of food stores.

When the waters recede

Recovery is a crucial third phase of the Emergency Readiness Plan. The time to choose a property damage restoration company to deal with the mud, debris, water, structural damage, and mold is before disaster strikes. By working with SERVPRO of Carrollton, homeowners and businesses have access to decades of training, expertise, and experience in the cleanup and restoration of flood damage and storm damage disasters.

Contact SERVPRO of Carrollton to learn more about flood damage restoration in and around Farmers Branch, TX. The office can be reached by calling (972) 446-0383 or by emailing

What makes SERVPRO the ideal service provider during an emergency water event.

9/6/2022 (Permalink)

Why Choose SERVPRO of Bent Tree and Carrollton?

Instead of having just one or two specialties like mold remediation and water damage restoration, SERVPRO of Bent Tree and Carrollton offers a host of disaster restoration services, including commercial and residential:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Storm Damage Restoration
  • Mold Remediation
  • Commercial Cleaning
  • Deodorization
  • And many more!

SERVPRO also invests heavily in training and state-of-the-art technology and products to respond to any size disaster with expertise in a matter of hours. With 24/7 emergency service, 365 days a year, SERVPRO is just a call away from getting started on restoring your commercial or residential properties to their preloss conditions.

Our highly trained technicians go through extensive training, including:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

The Institute of Inspection Cleaning and Restoration Certification (IICRC) set the industry standards for the cleaning and restoration, and our professionals study and take to heart IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Need a restoration company to help you clean up after damages or an emergency situation? Give SERVPRO of Bent Tree and Carrollton a call at (972) 446-0383.

This franchise is independently owned and operated.

How can you avoid water damage in your bathroom?

9/6/2022 (Permalink)

The most commonly flooded room in a home? The bathroom! The bathroom has the most water flowing through it, and the rust, loose connections, and damaged pipes and fittings, all make the bathroom likely to flood.

Shower and Tub Drains

There are a few things you can do to help prevent the dreaded bathroom flood in the first place. Keeping shower/tub drains clear and preventing blockages is a great start. Hair and soap are your drainpipes biggest enemies, and while you can’t avoid some of it making it down the drain, what you can do is place affordable drain shields that can filter and catch some hair and soap scum. Wipe your tubs and showers out from time to time and clean out your drains with drain cleaner. This all will help prevent backups and blockages leading to a flooded bathroom.


Another drain that should be watched is the toilet drain. No one likes to clean up a toilet blockage but watching how much extra material is flushed will keep the pipes clear. Never flush down paper towels or large amounts of paper. Sanitary wipes and other products should never be flushed. Keep an eye on small children who love to flush things that don’t belong in the toilet. If your water looks too low or too high, there may be a drainage problem somewhere in the line, and you should call a professional.


Keep an eye on your home as dripping sounds, musty smells, rust, discolored floors and ceilings, and water stains are all signs of water damage. Over time, pipes age and can become damaged or leaky. Finding these problems early on will save your home and your wallet!

We are always #heretohelp if you need us.

Call 972-446-0383

The History of Water Damage to Libraries

8/10/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton understands the significance of a personal home library. When disaster strikes, the certified technicians take great care to clean and restore the precious volumes.

The water removal professionals at SERVPRO of Carrollton understand that homeowners highly value their personal collections, including their home libraries. Books have played a prominent role as vehicles for the preservation and transmission of knowledge and culture for over four millennia. As long as the information was chiseled into stone or etched onto a piece of broken pottery, exposure to moisture and water damage was not much of a concern. The use of parchment, papyrus, and paper led to the proliferation of books and the creation of libraries, large and small, public and private. With the use of organic materials as writing media by scribes, moisture control and water damage restoration became very important for ancient library curators. Today, protecting books from moisture and water damage is just as essential for owners of private libraries.

Today, well over 300,000 public libraries dot the globe. Thousands of governmental, university, museum, sacred, and research collections, along with film and personal home libraries, add to this number. The British Library houses over 15 million books and other archived materials. In the United States, the Library of Congress boasts 838 miles of bookshelves, and the institution is home to some 39 million books and other print materials.

A single incident of water damage in a public or private library can be a financial catastrophe, depending on the number, value, and rarity of the damaged volumes.

The Number of Books Affected by Water Damage

The collection of important documents was a vital part of both religious and political culture. Libraries were as numerous as the various cultures throughout recorded history. No known historical catalog of water damage to libraries is available, but the annals of history do shed some light on the frequency and extent of the damage that water and excess moisture has inflicted on books and documents.

Florence, Italy, was hit by severe flooding in 1966, resulting in extensive damage to some of the rarest and most valuable books ever written and housed in a library. The Magliabechi collection suffered damage to 100,000 rare volumes, along with other documents. More than 200,000 volumes at the University of Florence were submerged under floodwater.

In the United States, floodwaters struck Case Western Reserve University Library in 1975. The magnitude of the devastation was sobering. The restoration of 40,000 books and 50,000 maps cost over half a million dollars.

Torrential rains also take a toll on library collections. In 2006, heavy precipitation inundated the basement of Sidney Memorial Public Library in New York. In 2004, a tsunami hit South and Southeast Asia, and the surging waters devastated several libraries. Hurricane Katrina in 2005 destroyed approximately 1 million homes and did an estimated $150 billion in property damage. Nearly 100 public libraries were severely damaged or destroyed. In China, hot water from a burst pipe damaged around 21,000 artifacts, including ancient books.

Temperature and moisture control are crucial for the well-being of any library collection. Yet, libraries are faced with numerous water damage risk hazards, including:

  • Fire suppression
  • Sprinkler system malfunctions
  • Frozen pipes that burst
  • Faulty HVAC systems
  • Hurricanes, storm surges, and other severe weather
  • Plumbing leaks and sewage backups
  • Poorly managed temperature and moisture levels in the facility

These water damage hazards put all libraries, including home libraries, at risk. A home library may contain rare, antiquated books with a high dollar value, while some volumes may possess great sentimental value. When a home library suffers water damage, the homeowner can entrust the cleanup, drying, and restoration of even the most delicate volumes to the professionals at SERVPRO of Carrollton.

SERVPRO Provides Water Damage Restoration for Home Libraries

By following archival best practices and taking a proactive approach to emergency preparedness and early intervention, the owner of a home library can avoid a disaster and reduce the need for water-damaged book restoration services.

The SERVPRO team is certified in the drying, cleaning, and care of water-damaged books and documents. They use special equipment, cutting-edge technologies, advanced cleaning techniques, and EPA-approved products in the cleaning and restoration process. Books affected by water damage are delicate, requiring careful, tender attention that can come only from a trained and experienced professional. A critical component in the restoration process is a rapid response. The longer the mitigation process is delayed, the more severe the damage and the greater the likelihood of a mold infestation. Whether the property damage disaster is a sewage backup or a water intrusion from a tree on the roof that allows water to cascade into the home, soaking the library, the SERVPRO team is on the scene in about an hour to commence the cleanup and restoration.

Contact SERVPRO of Carrollton to learn more about water damage cleanup for Farmers Branch, TX, homes and businesses. The office can be reached by phone at (972) 446-0383 or by email at