Recent Water Damage Posts

How to Proactively Address Potential Sources of Leaks in Order to Prevent Water Damage

9/6/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on preventing water leaks in the home and what to do when a water leak causes a water damage disaster.

The professionals at SERVPRO of Carrollton understand firsthand how disruptive and stressful water damage in Carrollton, TX, can be. The SERVPRO team offers these tips to help prevent water damage from water leaks in the home.

Checking for Leaks

The Environmental Protection Agency (EPA) offers the following statistics on wasted water from household water leaks: “Annual household leaks waste 1 trillion gallons nationwide, equal to water use in 11 million plus homes. The average household’s leaks can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day. Common types of leaks found in the home are worn toilet flappers, dripping faucets, and other leaking valves. These types of leaks are often easy to fix, requiring only a few tools and hardware that can pay for themselves in water savings. Fixing easily corrected household water leaks can save homeowners about 10 percent on their water bills.”

Resolving a household water leak boils down to four factors:

  1. Problem: Is there a water leak in the home?
  2. Source: Where is the water leaking from?
  3. Repair: What will it take to fix the leak?
  4. Restoration: What damage has the leak caused, and what measures are needed to repair the damage?

Discovering a leak can be challenging. Examining every inch of plumbing and every potential source of a water leak is impossible for the typical homeowner. However, a water leak will often leave some obvious clues that the homeowner can easily identify.

Listed below are some tips for discovering water leaks:

  1. Inspect the water bill for an unexplained increase in usage.

Water usage during a colder month should be low compared to the middle of summer. Water usage for a family of four in January or February should not exceed 12,000 gallons per month. Usage levels above this amount indicate a serious leak.

  1. Watch the water meter.

Suspend water usage for two hours. The reading on the water meter should not change; changes indicate a water leak somewhere.

  1. Inspect faucet gaskets and pipe fittings with eyes and fingers.

Any surface water on the outside of the pipe or faucet may indicate a leak. Keep an eye out for water around the base of the faucet or on the counter around the faucet.

  1. A drop of food coloring in the toilet tank will uncover toilet leaks.

Put one drop of food coloring in the toilet tank. If the water in the toilet bowl turns the color of the food coloring, there may be a leak. Remember to flush the toilet to prevent the food coloring from staining the tank.

Toilet Leaks

Over time, toilet bowl flappers lose their flexibility and do not consistently create a seal. The failure to create a seal leads to leaks, and a warped, loose-fitting flapper can waste 200 gallons of water per day.

Faucet Leaks

Like flappers, faucet washers can become old, hard, and worn, resulting in leaks. Flowing at a rate of one drop per second, as many as 3,000 gallons of water – the equivalent of 180 showers – can trickle down the drain per year.

Showerhead Leaks

Most homeowners have experienced the annoying drip of a leaking showerhead. Tightly connecting the showerhead and the pipe stem with Teflon™ tape can remedy most leaks. If the leak persists, have a licensed plumber diagnose and repair the problem. If needed, replace the washer or O-ring inside the showerhead when replacing the Teflon™ tape.

Outdoor Leaks

A small leak in a lawn irrigation system can waste about 6,300 gallons of water per month. Over the course of the summer, enough water to fill a medium-sized swimming pool leaks from the irrigation system. Secure the services of a reputable irrigation professional to inspect the system and make any repairs.

Small leaks from many different sources add up to big problems. A long-term leak can ruin flooring, collapse ceilings, cause wood support beams to rot, degrade a concrete foundation, and lead to a major mold infestation. If ignored or neglected by the homeowner, a water leak may negate a valid claim on the damages.

When a water damage disaster does occur, call in the water damage restoration professionals at SERVPRO of Carrollton. They have industrial-grade equipment to rapidly remove the water. Advanced water-detection devices ensure the drying process is thorough and complete. Specialized cleaning techniques and EPA-approved cleaning solutions make the once contaminated environment safe for humans and pets. The SERVPRO team is available 24/7, 365 days a year, and SERVPRO of Carrollton can manage the insurance claims process from start to finish.

Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about the water damage restoration company in Bent Tree, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

How Vacation Homes Are More Vulnerable to Water Damage Than Year-Round Residences

8/3/2021 (Permalink)

Blog Summary: Because vacation homes are often unoccupied for the majority of the year, they are more susceptible to extensive water damage.

Water damage in Carrollton, TX, is a concern for homeowners, and no one wants to find large amounts of water pooling on the floor. People that own a vacation home in addition to their primary residence will want to make sure that they understand the risk factors that make vacation homes more likely to experience a large-scale water damage disaster.

Carrollton, TX, is a beautiful community and an ideal destination for rest and relaxation. Local residents enjoy vacationing at lake homes located on the area’s scenic lakes. However, homeowners should remember that their primary residence is less vulnerable to a large-scale water damage incident than a vacation home that is only used for a few weeks or months out of the year.

Why Vacation Homes Are More Susceptible to Large-Scale Water Damage

  1. The homeowner is more invested in the upkeep and maintenance of the primary residence.

When disaster strikes at a primary residence, homeowners must repair the damage quickly so that they and their families can continue to carry on with their normal life. If the incident is severe, the homeowner may have to evacuate the premises for days, weeks, or even months. As a result, homeowners are more likely to prioritize maintenance at the home they spend the most time at rather than the home they only visit occasionally.

  1. The homeowner is more aware of unusual sounds and smells in the primary home.

Because homeowners are well-acquainted with the familiar sounds of their home, they will notice abnormal noises such as clanking, rattling, or whirring. The homeowner will pay more attention to these sounds, which may indicate a leak somewhere in the plumbing system. Most likely, he or she will conduct a preliminary visual investigation, seek advice from a friend or neighbor, or schedule an inspection with a certified plumbing professional. In addition, unusual odors can alert the vigilant homeowner to a water leak or a mold infestation.

At a vacation home, however, people are seldom present to observe strange sounds or smells. Even when people are present, they may not have spent enough time at the house to gauge what noises are or are not normal.

  1. The homeowner is more attentive to the rhythm of the primary residence as it ages, wears out, and degrades.

Malfunctions, equipment failures, breakages, clogs, and plumbing backups can sometimes be predictable. For example, washing machine supply lines need replacing every five years due to the repetitive cycles of the washing process; the stresses take their toll on the supply lines. Gaskets, washers, O-rings, and fittings degrade over time and need periodic replacement. Faucets, sink drains, and toilets will eventually leak.

Often, the homeowner can have a sense that some home appliance or system is due for a replacement or an inspection. Daily activity in the primary residence provides constant reminders to schedule repairs before a water damage disaster, sewage backup, or appliance failure occurs.

In contrast, vacation homes are commonly left unoccupied for much of the year. Without staying in the house regularly, the homeowner does not develop an awareness of the home’s rhythm and can miss cues that signal an impending water damage disaster.

Water Damage Vulnerabilities Common to Vacation Homes

Listed below is a comprehensive checklist of the vulnerabilities of a vacation home to a large-scale water damage disaster.

  • Lack of usage
  • Neglect on the part of guests to report an issue before it becomes a disaster
  • Misuse or abuse of the home by guests, vacationers, or short-term renters
  • Aging, degrading, and decomposition of parts and appliances over time
  • Corrosion of the plumbing from harsh sediments and minerals in the water supply
  • Changes in temperature and moisture that fracture pipes or loosen fittings
  • Condensation that can foster a mold infestation, cause wood rot, or lead to other structural damages such as foundation cracks and warping of support and load-bearing beams
  • Changes in water pressure in the water line
  • An extended power outage that allows items in the freezer and refrigerator to thaw and flood the floor
  • Severe weather that damages the roof, windows, or siding while the vacation home is unoccupied
  • Manufacturing defects in appliances such as the refrigerator, washer, or ice maker
  • Rodents, raccoons, or skunks chewing through a water pipe, water supply line, or electrical wire in an unoccupied vacation home
  • HVAC leakage related to the condensate pan or evacuation line

To learn more about water damage restoration in Dallas, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383. The office can also be reached by email at office@SERVPRO10952.com

How to Avoid Water Damage to Lakefront Property

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how waterfront property owners can avoid water damage to their lake homes.

The team at SERVPRO of Carrollton is made up of water damage restoration professionals with experience and certifications across the property damage restoration industry. The owners, Phil and Mary Jo Ciatto, make sure that their customers receive the best customer service possible. The entire Carrollton SERVPRO team is invested in the Carrollton community in which they live and work.

Carrollton, TX, is a wonderful place to live. According to a national real estate monitor, over one-third (36%) of people living and working in Carrollton are employed in office and administrative support, sales jobs, and management occupations. Carrollton also has more residents who work in computers and math than 95% of other places in the US. During the pandemic, many of these workers from various business sectors enjoyed the benefits of working remotely from home. These remote workers who owned weekend lake homes found themselves spending more time on the waterfront than at their primary home. Others went in search of the dream lake home and put their primary residence up for sale. Since lakes are abundant in this region of Texas, the demographic shift to the waterfront is understandable.

To make life on the lakefront more enjoyable and to protect the value of the waterfront property, SERVPRO of Carrollton offers four tips on how to avoid water damage to a lake house.

Tip #1: Prevent water damage resulting from swimming and other water activities.

Tracking water into the lake home after the occasional swim in the lake, pool, or spa may not present much of a problem. When the lake home was only a weekend retreat, the residual water intrusion from swimming presented no significant problem. However, multiply the water intrusion by multiple children and multiple times a day, and the problem escalates over a period of weeks and months.

Piling up wet clothes, towels, and flip-flops in the laundry room or bathroom can damage flooring, baseboards, and carpeting and lead to mold infestation or foul odors. Continuous saturation of flooring, carpeting, and rugs can also damage flooring and foster a mold infestation.

Simple remedies include creating an outdoor space to hang wet clothing and towels. Put down runners in the high traffic area from the entrance of the home to the bathroom. Use bathmats to capture excess water and prevent the flooring from becoming wet. Runners and bathmats should be washed weekly. If the rugs and mats are dampened multiple times each day, change them out daily with dry rugs and mats. Dry the damp mats outside in the sun if possible. Utilizing a portable room dehumidifier in areas exposed to frequent water and moisture intrusions can reduce the threat of water damage and mold infestation.

Tip #2: Watch out for spa or pool leaks.

Lakefront homeowners will often have a separate pool or spa for times when the lake is inaccessible due to low water levels, an algae outbreak, a fish die-off, or a chemical spill. A leaking pool filtration system can flood a crawl space, damaging the foundation and causing mold infestation and wood rot. While an interior spa is a welcome amenity for any home or waterfront home, a six-person spa holds as many as 475 gallons of water, and a spill of this magnitude can be disastrous. An operational spa introduces a massive amount of moisture into the air, and the increased humidity can cause extensive water damage and mold issues. Regular pool and spa maintenance and a room dehumidifier to mitigate the moisture influx can go a long way to preventing serious water damage from a pool or spa.

Tip #3: Excessive usage may put a strain on appliances, resulting in a water leak.

Inviting guests, friends, and family to the lake house is always enjoyable, and swimming, sunbathing, water sports, and boating are fun activities that build community. Entertaining large groups puts a strain on appliances such as the dishwasher, washing machine, and refrigerator. The increased usage of appliances may reveal leaks or cause malfunctions such as supply line failures or part failures. A burst supply line to the washing machine can spill as many as seven to ten gallons of water per minute into the laundry room.

Tip #4: Increased usage of the shower, bathtub, and toilets may result in a major sewage spill.

A bungalow with one or two bathrooms can handle a large crowd if the system is tied into a public sewer. However, if the home has a septic tank, trouble could be lurking.

  • An eight-minute shower: 17 gallons
  • An average bath: 30 gallons
  • A typical toilet: 3.5 gallons

Hosting a large group of people over the weekend can push large amounts of water through the sewage system. When the guest list includes small children, the homeowner may find that toys, excessive toilet paper, diapers, non-flushable wipes, paper towels, or pieces of clothing are being flushed down the toilet. Be on the alert for continuously running water, the need for multiple flushes, and strong odors. Give these warning signs immediate attention.

These four tips are just the starting point for avoiding water damage on the waterfront. By following these tips, homeowners can continue to enjoy life on the lake.

When a water damage disaster strikes, trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration in Carrollton, TX. The company offers twenty-four-hour emergency service, a faster response to any size disaster, highly trained restoration technicians, advanced equipment and cleaning techniques, and EPA-approved cleaning and sanitation solutions. The Carrollton SERVPRO team is a trusted leader in the restoration industry.

For more information about the water damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

What Are the Benefits of Hiring Water Damage Restoration Technicians Certified in Applied Structural Drying?

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the importance of the Applied Structural Drying Technician certification, which gives homeowners confidence in a damage restoration company’s ability to dry a water-damaged home.

When a home experiences a water damage disaster, the proactive homeowner will want to choose a water damage restoration company that can be trusted to provide reliable, expert services. A homeowner can develop confidence in a restoration company by looking at the company’s professional certifications, which testify to a commitment to industry knowledge and customer service. A key certification in the area of water damage restoration is the Applied Structural Drying Technician certification.

What is an Applied Structural Drying Technician certification?

The certifying body for the cleaning and restoration industry is The Institute of Inspection, Cleaning, and Restoration Certification. Since its inception in 1972, IICRC has certified over 60,000 technicians and over 6,000 property damage restoration companies worldwide.

According to the IICRC, “The IICRC-approved Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.”

ASD technicians have learned how to effectively, efficiently, and quickly dry water-damaged structures and contents. A property damage restoration company with IICRC certifications embraces rigorous standards for business practices and professional expertise.

What is the Applied Structural Drying process?

Applied Structural Drying is a comprehensive approach to drying that is guided by specific psychrometric — water vapor content — data that scientifically measures the drying process. Water damage restoration experts who use this sophisticated method deploy high-intensity water extractors to remove the bulk of the standing water. Once this water is extracted from floors, carpeting, and furniture, industrial-grade rapid-spin drying fans are strategically placed to advance the drying process.

Next, high-efficiency dehumidifiers remove the moisture from the air. Throughout the entire process, ASD-certified water damage restoration technicians utilize advanced moisture detecting equipment to monitor the efficiency and progress of the project. This highly sensitive technology empowers the technicians to adjust the process as needed to achieve maximum efficiency. The entire drying process may require approximately seventy-two hours.

Since Applied Structural Drying is a non-invasive drying technique, technicians can begin the drying process immediately after arriving at the scene of the water damage disaster. Modern high-powered water extractors, which include both truck-mounted and mobile units, can dry water-damaged floors without removing carpeting and padding, eliminating the need to lift or remove carpeting to dry the floor. Not having to work with the water-logged carpeting or padding reduces the likelihood of the materials being damaged beyond repair.

What are the benefits of the Applied Structural Drying process?

Applied Structural Drying offers many benefits, including the following:

  • As mentioned above, technicians use sophisticated water extraction and drying methods to dry floors, carpeting, and carpet padding without having to remove the materials, which can be a costly and time-intensive ordeal. This non-invasive procedure can be implemented in clean water or Category 1 water damage scenarios. Fortunately for the homeowner, most residential indoor water damage incidents fall under the clean water category.
  • Because the water damage restoration company’s drying and moisture removal equipment efficiently targets the water-damaged areas, the restoration process is less expensive, less time-consuming, and less disruptive. As a result, stress and anxiety are reduced for the homeowner.
  • Uninterrupted dehumidification is a core aspect of Applied Structural Drying, so excess humidity, a significant contributor to the severity and scope of the damage, is quickly expelled from the affected area.
  • The rapid response enabled by the Applied Structural Drying method reduces the chances of a mold infestation growing in the aftermath of water damage. Dehumidification also destabilizes the conditions necessary for mold growth.
  • The speed at which the Applied Structural Drying is begun and completed means that residents of the damaged home can more quickly return to their home and their normal activities.
  • Psychrometric data collected throughout the drying process provides concrete documentation that the technicians have successfully completed the drying process.

Highly trained and professionally certified, the restoration experts at SERVPRO of Carrollton serve the local community with water, fire, storm, and commercial damage restoration services. The Carrollton, TX, damage restoration company offers twenty-four-hour emergency service, rapid response to disasters, expert restoration technicians, advanced restoration and cleaning equipment, and the compassionate care and concern that come from being locally owned and operated.

For more information about damage restoration in Carrollton, TX, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

Common Causes of Water Damage, Restoration Methods, and Expert Prevention Tips from SERVPRO

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is a leading emergency water damage restoration company. The water damage contractor discusses the common reasons for severe water damage in homes, how to prevent these situations, and tips for effective water damage restoration. 



Several circumstances lead to extensive water damage. Restoration becomes necessary when flooding and water damage are out of control, and professional intervention is often the only course of action at that point. However, there are some steps that businesses and homeowners can take to identify and address these problems before things escalate.

Six Common Causes and Water Damage Restoration Solutions

SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is the area’s top water damage specialist. They deal with water removal and water cleanup and offer:

  • mold remediation, 
  • upholstery cleaning, 
  • area rug cleaning, 
  • carpet cleaning, 
  • grout cleaning, 
  • mattress cleaning, and 
  • tile cleaning. 

Their professionals discuss how water damage commonly manifests in homes and businesses and how residential and commercial water damage restoration services can help.

  1. Checking the Plumbing Systems

Leaky or burst pipes are one of the most common reasons homeowners deal with extensive water damage. Texas pipes can burst under freezing temperatures or pressure buildup from clogged drains. Leaks also occur behind walls where they’re not visible, causing untold commercial water damage.

Rising monthly water bills may also alert homeowners to potential problems. In all cases, hiring a plumber will ensure all connections are tight, clean, and free of obstructions. It may also be necessary to employ the services of professional water damage restoration companies like SERVPRO.

  1. Maintaining Water Heaters

Tank water heaters typically last for ten years, and a tankless model may have a 20-year shelf life, at most. When a unit nears the end of its lifespan, it leaks from the bottom. Issues also occur with mold growth or corrosion, but annual inspections and a timely replacement will circumvent these issues.

  1. Watching The Weather

Water damage from inclement weather is sometimes unavoidable and happens quickly. Storms damage roofs, cause flooding in basements and precipitate sewer backups. The only way to reduce the impact is to contact an emergency water restoration company like SERVPRO for 24-hour emergency service for disasters on any scale.

  1. Looking After Roofs and Gutters

It’s easy to overlook gutters, but when clogs occur, water pools inside the channels, spills over the side and accumulates around the foundation and walls. Unless homeowners clean their gutters twice a year, water damage is inevitable. Gutters should be free of leaves, twigs, rocks, and other debris to prevent water from infiltrating the building.

  1. Noticing Other Common Water Damage Signs

Some water damage is subtle, but ignoring it is unwise. Rather, prevent extensive damages and costly repairs by checking for these common signs:

  • Dripping or wet spots around sinks, toilets, and exposed pipes
  • The sounds of running water when all faucets are off
  • Unusual humidity levels inside
  • A damp, musty odor 
  • Brown ceiling or wall stains
  • Cracked or flaky drywall
  1. Choosing The Right Water Damage Restoration Company

Water restoration is essential to remove the water, clean, and restore the property to its original condition. A reliable water damage contractor like SERVPRO will:

  • respond quickly
  • We offer a licensed, highly trained team
  • provide reliable local references
  • understand the insurance claims process
  • use updated equipment and techniques


SERVPRO of Carrollton, Texas, offers exceptional water damage restoration services throughout the area. Their residential and commercial cleaning service will bring the home back to its original state after a flood or leak. Contact SERVPRO at (972) 446-0383, follow them on Facebook to receive recent news updates, or visit their offices at 3033 Kellway Drive Suite 124, Carrollton, TX, 75006.

How to Locate Hidden Water Leaks Before They Cause Severe Water Damage

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains ways to locate hidden water leaks before they can lead to advanced secondary water damage.

The water damage mitigation and restoration experts at SERVPRO of Carrollton are the leading water damage restoration professionals in the Dallas, TX area. With decades of combined experience in the property damage restoration industry, SERVPRO technicians specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage disaster, and they are IICRC and ECTP certified to handle all restoration needs.

A water leak that remains undetected and continues to leak for more than a short time can cause serious property damage. When homeowners or property managers suspect the presence of a water leak, there are several ways to detect the leak before it can do more damage.

SERVPRO of Carrollton is sharing five tips on how to detect water leaks. Once the leaks are detected, homeowners can either fix the leak as a DIY project if the issue is easily resolved, or they can bring in a qualified, bonded and insured plumber to repair the leak. If the leak is inadequately repaired and not restored to professional standards, the problem could arise again in the future, causing another water damage disaster.

To repair the water-damaged areas of the home, the homeowner should secure the assistance of trained water damage restoration professionals who can safely, efficiently, and properly perform the restoration process. Water leaks that have persisted unnoticed for weeks, months, or even years can cause damage that compromises the structural integrity of the home. Rotted flooring, floor joists, or support beams require special expertise to repair or replace.

Long-term water leaks can also create serious health hazards. An undetected water leak can create a perfect environment for the growth of mold and mildew. In just a few days or weeks, a massive mold infestation can erupt, requiring extensive and expensive mold mitigation. A simple leak that could have been repaired for less than a $100 plumbing bill or for a few dollars in parts from the hardware store ends up costing thousands of dollars to remedy.

Here are the five important hidden water leak detection tips that can save the vigilant homeowner time, money, and stress.

Water leak detection tip #1: Monitor the monthly water bill.

According to WaterZen, the Carrollton Water Utility Services, under the City Public Works Department, provides water for about 128,000 residents living in the Carrollton area. Monitoring water usage does not require physically reading the meter by the road or sidewalk. Carrollton residents can find all the information they need on their monthly water bill. Simply compare last month’s usage with the current month’s usage.

According to a study in 2015, the average Carrollton household water consumption per year is 8,300 gallons. At current water rates, the average water bill is about $67.00 per month. Water rates for a typical home that uses ten thousand gallons per month are $81.

Filling a swimming pool, irrigating the lawn with sprinklers, or watering the garden will dramatically affect the water bill. Watering the vegetable garden for one hour with a typical oscillating sprinkler uses as much as 1,000 gallons of water per hour.

What constitutes a spike in water consumption?

  • Standard bath: 27 gallons
  • Ten-minute shower: 20 gallons
  • Leaky faucet: five gallons per day or 150-300 gallons per month
  • Broken or cracked pipe: As much as 500 gallons per hour
  • Garden hose left running at an outside faucet (5/8”): 1,000 gallons per hour

An extra bath or two or a long, hot shower after a hard day at work will not show up as a spike in the water usage total or the amount of the water bill. Watering the garden or yard a few times a week or leaving the outside faucet on all night will significantly increase the water bill.

A higher water bill with no known increase in usage signals a problem. At this point, the homeowner may need to run a water usage check at the meter. Make sure all the water in the home is turned off. If the installed meter has a leak indicator, watch for movement. Otherwise, take a meter reading and check back in an hour or two.

Water leak detection tip #2: Conduct a faucet inspection.

A worn rubber washer under the faucet handle is responsible for a portion of the one trillion gallons of water wasted due to household water leaks. The fix for the leak is simple: replace the rubber washer.

Water leak detection tip #3. Perform the toilet tank dye test.

Hundreds of gallons of water can be wasted by a leaking toilet. Remove the tank lid and add some food coloring or a dye tab. If the water in the bowl is still clear after thirty minutes, the system is leak-free. Replacing the flapper takes care of most leaks.

Having to jiggle the handle to stop the toilet from running may indicate that the flush bar and chain are sticking. The remedy may be adjusting the nut that holds the mechanism in place. In other cases, the handle may be so corroded it must be replaced. Plumbing can be intimidating to some homeowners, so do not hesitate to call a qualified plumber to address these simple maintenance issues. The cost of the repairs is worth the peace of mind and the money saved by stopping the leak.

Water leak detection tip #4: Perform a visual inspection of ceilings and walls.

Stains and discoloration on walls and ceilings can go unnoticed for quite a while because the evidence and damage occur so gradually. An infrequent guest may walk into the home and instantly spot the stain, discoloration, bubbled paint or wallpaper, or warping. When dusting or vacuuming, take a few seconds to inspect the walls and ceilings.

Water leak detection tip #5: Be aware of underground water leaks.

Outdoor water leaks may require expensive repairs. A broken pipe can add hundreds of dollars to a monthly water bill. Soft spots, darkened areas, and the smell of water may indicate a major outdoor water leak. If an area of the lawn is moist after many days of dry weather, the cause may be a water leak. Look for unexplained puddles or water flows next to the driveway or along the curb. If an outdoor water leak is suspected, contact the local water company for assistance. If the leak is outside of their coverage area, they can recommend a plumber.

Vigilance is the best prevention for severe water damage. Knowing where to look and what to look for can detect many leaks before they get out of control and cause a water damage disaster and a potential mold infestation.

Trust the water damage restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about water damage restoration in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How to Determine if a Home Has Water Damage or Termite Damage

1/25/2021 (Permalink)

Blog Summary: Termite damage and water damage can have similar characteristics. SERVPRO of Carrollton advises Carrollton homeowners on how to determine the difference between water damage and termite damage.

SERVPRO of Carrollton has provided water damage restoration services for the North Dallas area for years. Their team of professionals carry numerous certifications and possess years of experience. They are skilled at identifying water damage. Some water damage is hidden between walls or under flooring, secluded in dark crawl spaces, or disguised as termite damage.

Termite damage and water damage can share similar characteristics and mimic each other. With the right information, homeowners can distinguish if the damage to their home is from a water intrusion or from a termite invasion. Some species of termite prefer a diet of water-damaged wood. As a result, some cases of water damage restoration also require termite extermination services.

What Is the Difference Between Water Damage and Termite Damage?

Water damage and termite damage can exhibit characteristics that make it very difficult for the homeowner to discern the difference. It is easy to understand how the untrained eye of the average homeowner can confuse water damage and termite damage. Termite activity creates nests that are high in moisture content. Evidence of termite damage often resembles evidence of water damage. For example, both termite activity and water intrusion can cause paint to bubble and peel.

Treatment and repairs for water damage and termite damage are very different. Chemicals used in the extermination of termites require special certifications, licensing, and protective gear. When termite damage is involved in a water damage incident, SERVPRO of Carrollton professionals can manage the entire project, including having a licensed and bonded exterminator mitigate the termite infestation and damage.

How to Tell Water Damage From Termite Damage

Water damage

Wood that has undergone water damage develops square-shaped cells in the wood. The formation of this cell pattern can also be referred to as “cubicle rot.” The pattern created by these cube-shaped square cells is also referred to as “alligatoring” because they resemble an alligator’s back. These square-shaped cells are caused when the wood expands and cracks with the increase and decrease of water content. Here is an easy way to remember the key to identifying water damage. Alligators live in water, so an alligator pattern in the wood signals water damage.

Termite damage

When subterranean, or underground, termites devour wood, they feed along the softer springwood, avoiding the harder summerwood. Inspection of a cross-section of a tree reveals lighter-colored rings, which are springwood, and darker-colored rings, which are summerwood.

An inspection of a cross-section of wood that has been damaged by subterranean termites reveals darker-colored summerwood exhibiting a honeycomb appearance after the springwood has been eaten. Looking at the cross-section lengthwise, the remaining summerwood has the appearance of thick sheets of paper after the springwood has been consumed by the termites.

Drywood termites consume wood along and across the grain. They carve out large cavities or galleries for their nests, and these galleries are connected by tunnels. Drywood termites have smaller colonies, so they typically cause less damage. They usually are not as fast-acting as the subterranean termites.

Some termite species only feed on wood that has already suffered water damage. When a water damage incident occurs, homeowners should keep an eye out for a termite infestation as the wet wood may attract the voracious pests. Lingering to resolve an ongoing water or moisture issue could result in a dual property damage issue — water damage and termite damage. When both termite and water damage occur in tandem, the homeowner will need to address the water issue and termite infestation simultaneously before repairing the overall property damage.

Homeowners should note that taking immediate action to resolve a water damage issue can prevent advanced secondary damage, which may be much more extensive than the original damage. The restoration process may be more involved and more expensive. Insurance companies have a vested interest in homeowners identifying and resolving water damage issues without delay. Failure to act promptly on the part of the homeowner could impact the insurance company’s willingness to pay the full claim.

SERVPRO of Carrollton provides twenty-four-hour emergency service, and the company’s highly trained restoration technicians are trusted professionals in the restoration industry. The most advanced technology, the best techniques, and years of experience work together to provide customers with the industry’s premier restoration services. Because SERVPRO of Carrollton is locally owned and operated, they have a vested interest in and concern for the community.

For more information about water damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Slab Leaks and Water Damage: How can SERVPRO of Bent Tree and Carrollton help?

1/20/2021 (Permalink)

moisture meter #HeretoHelp!

“You have a slab leak.” These are words that no homeowner ever wants to hear. That’s because not only do you have to repair the leak, but you also must check for signs of possible water damage throughout the house.

But what exactly are those slab leak signs that can create water damage? Here are just a few symptoms associated with a slab leak.

  • Cracks in the flooring or walls.
  • Hearing running water when all water is turned off.
  • Moisture under the carpets. This could be a sign that a leak might have created a crack in the slab.
  • Your water bill is larger than normal. This could mean that water is leaking somewhere, potentially in the slab.

If you do in fact find water damage in your home due to a slab leak, it is important to have a professional water damage company like SERVPRO of Carrollton and Bent Tree take a look. We’ll be able to assess the damage done and create a remediation plan that removes all signs of water damage from your home.

North Dallas Home Faces Water Damage Caused by a Slab Leak

We recently had a homeowner in the Bent Tree neighborhood of North Dallas contact us after detecting a slab leak in his home. The leak ended up affecting multiple areas of the house including the master bathroom, master bedroom, hallway and coat closet. The homeowner knew he needed help from a professional water damage company, so he decided to give SERVPRO a call.

After talking to the homeowner on the phone, our Project Manager, Cindi Wager immediately made her way over to the home to inspect the water damage. Her inspection did in fact show water damage in all of the areas that the homeowner originally mentioned. After seeing the extent of the damage, Cindi decided to have our Crew Chief, David Buffington, come out to the home and create a remediation plan.

With a plan in place, our talented team of technicians were on their way to begin the cleanup process. The laminate flooring had to be removed in all of the affected areas. Once that was done, our team tested for asbestos, which came back positive. The homeowner’s insurance agency had another company remove the asbestos in the flooring. Once that was done, our team went back out to the home and set up drying equipment. This helps ensure all of the water damage in the home was completely removed.

In the end, the homeowner was very pleased with our work. He appreciated our fast response time and our ability to remove all signs of water damage from his home. We were happy to help!

A Slab Leak Damages Multiple Rooms in a Denton County Home

When it comes to water damage, timing is everything. The longer you wait to remedy the damage, the more time it has to spread to other areas of your house. This is especially true when it comes to water damage caused by a slab leak.

A homeowner in Denton County recently contacted us after seeing signs of water damage in multiple rooms of her house. Because it was in so many areas, she had difficulty detecting the source of the water damage, so she decided to call her plumber for help. Her plumber told her that the damage was caused by a slab leak in her home. He fixed the leak and then told her to call SERVPRO of Bent Tree to remove the resulting water damage.

We are ready to help any time of the day, any day of the year!  You can reach us at 972-446-0383.

Water damage in your attic.

1/19/2021 (Permalink)

attic Always Here to Help!

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Bent Tree and Carrollton is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at 972-446-0383.

Where is this Water Coming From?

12/15/2020 (Permalink)

Water Damages Ceiling 7x24x365

Floods in the home can be caused by a number of factors, such as:

Leaking, broken, faulty pipes and old plumbing are often responsible for long term water damage which not always easily noticed on the surface but nevertheless require attention.

Windows and doors that are installed incorrectly can leak water into your home or business.

Household appliances such as washing machines and dishwashers can leak damaging carpets and floors.

Sewage backups such as blocked drains from grease, dirt and hair or root infiltration where tree roots grow and cause blockage.

Sink, bathtub and toilet overflows can also flood large areas of living space before the water source is shut off.

Roof leaks such as the sealing around chimneys, vent pipes and skylights is worn away or high winds blowing moisture under shingles and through home siding.

Intrusion of water in basements from foundation faults and heavy water saturation around exterior walls.

Many times, emergency fire and water damage accidents happen when least expected. We understand the situation. Our phone lines are always open, and when that time comes for immediate response we are ready.

Our professionals in Restoration services are always on hand to consult with you. They’ll speak with you on how we can successfully restore your home or business with the least amount of stress and strain on you and your family, and give you a free estimate. Call us now to find out more.

972-446-0383

The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

12/14/2020 (Permalink)

Blog Summary: If you have experienced water damage in your home, you must evacuate the water and dry your hardwood flooring as soon as you are able. Fast action could save you the trouble of replacing your hardwood flooring by preventing visible damage. Cleaning and drying the wood can also prevent mold and dirt contamination on the damp floor. The experts at SERVPRO in Carrollton, Texas, can accommodate all your water damage restoration needs.

The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

Homeowners around the world fear leaking and flooding in their homes. Not only is the invading water inconvenient, but excessive moisture in your home can lead to serious damage. If you have experienced flooding or leaking in your home, here are a few steps you can take to attempt to curb the damage to your property:

  • Dry the area as best as you can. Industrial fans pointing toward the water damage will help to dry the moisture from your hardwood floor. 
  • Identify the source of the water. After the water cleanup, take the time to identify the source of the water. Knowing the source can help water restoration companies find a solution for your water problem as quickly as possible.
  • Call SERVPRO in Carrollton, Texas, to receive expert water damage restoration and water removal.

Dealing with Damaged Flooring

If your flooring swells to the point of buckling, you should opt for a full replacement of the hardwood. The type of water that affected your flooring may also determine if you need to replace the damaged hardwood or not. If the water that caused the damage was black sewage water, a full-floor replacement will prevent the spread of contaminants in your home.

Signs and Causes of Floor Damage

Water from a variety of sources can affect hardwood flooring. Leaking pipes, backed-up sewage, natural flooding, and even saltwater fish tank flooding can all lead to severely damaged flooring. 

If you have experienced excess moisture in your home, you may notice visible damage to your floors. Cupping, crowning, buckling, and staining can all result from standing water absorbed into your hardwood. 

Saving Hardwood Floors

The most important factors when it comes to saving your hardwood floors are removal of the water and drying the wood. The less exposure the wood has to water and the less time it has to absorb moisture, the greater your chance of saving it. During a flood cleanup, evacuate the water as quickly as possible.

Not only will the absorbed moisture cause fluctuations in the structure of the wood planks, but the porous nature of wood makes it vulnerable to contamination by dirt and bacteria. Once your flooring is dry, you should conduct a thorough cleaning of the floors. Uncleaned flooring after severe water damage could lead to health problems in the event of mold growth.

If you can't remove the water from the hardwood surface within 24 hours, the likelihood that a full replacement will be necessary increases. Don’t let water damage restoration put your life on hold. Call SERVPRO in Carrollton, TX, for residential and commercial water damage restoration today.

About the Company

SERVPRO serves the Carrollton, TX, area for flood cleanup and water removal. Your home is our number one priority, and that’s why you can count on us at SERVPRO for fast and professional water damage restoration. Our professionals offer fast and reliable work anywhere within zip code 75006.

SERVPRO also offers mold removal, air duct cleaning service, building restoration, and fire damage restoration service. Don’t rely on separate mold remediation companies, fire restoration companies, and water damage restoration companies to take care of your home’s needs. Consolidate with SERVPRO instead. Follow SERVPRO on Facebook to find out more.

Drainage issues in your home.

10/16/2020 (Permalink)

clogged pipe Call us today---972-446-0383!

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Bent Tree  and Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

When H20 must go!

9/10/2020 (Permalink)

Ceiling Leak Ceiling wet from water leak.

Most insurance companies encourage residential and commercial properties to immediately call their restoration company to do professional and effective work when water damages occur.

Water damages occur when least expected and they are tricky because they can lead to more serious problems. Is important to contact a reliable restoration service to assess, extract water, and eliminate the damage as fast as possible.

Water Damage Scenario: Getting Ready for the Holidays

Fall is just around the corner and you are excited! Finally, pumpkin spiced lattes, apple cinnamon pies, warm dishes with family and a break from the humid Texas weather days are coming! The last thing that comes to mind is something wrong happening to your home or office.

All the sudden you realize a leak coming in from the ceiling! There was a leak in the roof, the upstairs toilet is overflowing, the HVAC has been leaking, or who knows what and you are standing in water where it is not supposed to be.

Water damages can come in from anywhere. It is not always a hole in the roof or a faucet that was left unattended. Finding the source of the problem is only part of the battle. Once the source is identified, the next step is to stop the water loss and check to see if the water is contaminated.

Understanding the Surroundings

Checking the damaged area is the next crucial step. Checking to see if the water is clear, grey, or black is important because it classifies the water loss category. After checking the water, you can assess the area to see the extent of the damage.

In addition, inspecting for safety concerns like electronics, gas supply, waterlogged appliances, sewage, or chemicals is important to note. These make the area highly hazardous and you should clear the area immediately if put into this situation.

To keep matters from getting worst, you must start the cleanup process immediately! Musty odors will start hours later after being affected and can indicate the start of growth (mold).

How SERVPRO of Carrollton can Help

Calling SERVPRO, we can help with the whole process. Our staff is trained on the identification of the source, water type, inspection of the damaged area(s) and identifying growth. Plus, we are experts in the extraction of water, treatments, disposal, wall and floor inspections and more.

We come equipped to help you out of any water situation, so you are not drowning in worry.

Our staff helps you from start to finish any season. Family owned, we take your call to assess your situation, go to inspect, work hard to keep you afloat, and offer our reconstruction services so your place looks "Like it never even happened."

We all take great pride in ensuring all our customers receive the best service possible. No job is too big or small for SERVPRO of Carrollton to handle.

Conclusion

Whether it is a water damage in the office or at home, it got to go! SERVPRO of Carrollton is here for any water damage restoration need.

It is much easier to have a professional damage restoration company look at the situation in the beginning of the loss so further damages can be minimized or eliminated.

For more information or any additional questions, call SERVPRO of Carrollton  at (972)446-0383 or visit our site at https://www.SERVPROcarrolltontx.com/.

Local Water Damage Restoration Company Explains Why Basements and Crawl Spaces Flood

8/4/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, explains why basement and crawl space flooding can occur and offers tips on how to cope with the stress and frustration of a major water damage incident.

Carrollton is a typical Texas community. The average temperature in August is almost ninety-six degrees, making it one of the hottest places anywhere in the state. The suburban community, located about 20 miles from Dallas, has an overall Comfort Index of 7.1. Carrollton is a great place to live, work, and raise a family.

In some ways, the greater Dallas area is above average when it comes to rainfall. July, August, and September, on average, see a few inches of rain per month. In 2015, an unusually wet year, almost 17 inches of rain fell in September, driving the annual total to 62.6 inches or nearly twice the annual average rainfall for the area. The greater Dallas-Fort Worth area can see spikes of up to five inches or more in one day. A meandering squall can settle over a community such as Carrollton and dump inches of rain in just a few hours. Life is best structured around the averages. Plans must account for the worst of times, such as this scenario illustrates.

Scenario

During the 2015 spike in rainfall, the most annual rainfall in the area since 1899, roofs that had never leaked sprung leaks. Crawl spaces that had been dry since the houses had been constructed were now riddled with mold and mildew. Basements and crawl spaces that had never flooded turned into indoor swimming pools. Homeowners throughout the area were forced to take measures to mitigate the water damage.

The family had lived in their home for 32 years, raised their children there, and now entertained grandkids in the backyard playground and in the spacious basement on rainy or cold days. The intense rains of 2015, over sixty inches, revealed leaks in the roof and basement. The roof needed replacing anyway. The basement was a much larger ordeal involving a French drain, a sump pump, and some interior work in the basement. Mike and Barbara weathered the disruptive renovations well but were glad when the construction finally concluded. In September of 2018, it rained a whopping 12.7 inches, followed in October with 15.7 inches. To their amazement, the new roof and repaired basement were leak-free. The couple thought that any home that could withstand that deluge could withstand anything nature could bring its way.

One afternoon, a thunderstorm rolled over the neighborhood and stalled, dropping endless buckets of water on the community. Thousands of homeowners and businesses were without power for several hours. Mike and Barbara thought nothing of it and prepared for the cookout that evening. Their gas grill trumped the electrical outage. When the grandkids arrived, they descended into the basement for fun and games until supper was ready. A shriek from the basement caught the adults off guard.

“We love the pond in the basement!” chirped the grandkids. Mike was not so happy. Water in the basement can pose an electrical hazard that can cause serious injury or worse. Thankfully, in 2015, he had his electrician install GFCI receptacles throughout the basement.

The 1500 square foot basement contained a foot or more of water, or more than 11,000 gallons. The basement had to be pumped of its murky contents, dried, dehumidified, and eventually treated for mold and mildew. The carpet, hardwood flooring, furniture, baseboards, and walls needed immediate attention. Believing that the basement was waterproof, the couple had stored furniture, keepsakes, and heirlooms in the basement. The unexpected flood was a disaster too large for any homeowner to manage alone. Mike turned to the water damage restoration professionals who had assisted the family years earlier. The team was onsite within the hour. An inspection and assessment turned up no water sources from inside the basement. The water came from outside the basement foundation.

Mike responded to the assessment with astonishment. He asked, “How could the water be from outside the basement? It recently rained 27 inches in two months, and the basement was dry as a bone!” The answer was simple — during the power outage, the electric sump pump was not functioning. The basement flooded. Now, it was time to clean up the mess, restore the damaged areas, and pursue alternate strategies to prevent any more basement floods.

The takeaway from the case study of the flooded basement: Do not panic

Water damage is understandably stressful, especially if the water damages furniture, soaks family heirlooms, destroys expensive inventory, or requires the property to be evacuated. The highly trained, experienced professionals at SERVPRO of Carrollton respond to water damage emergencies every day. The team is onsite within an hour, ready to begin the restoration process. Knowing that competent, caring technicians are hard at work eases the stress and anxiety the homeowner may feel. Skilled restoration technicians do a thorough job in a timely fashion, so people do not have to worry.

Each crisis is unique and carries its own safety hazards. Immediate response from a water damage specialist is crucial since much of the damage occurs in the first few hours of the incident. Having a trained professional with the best equipment on the scene as soon as possible is always a best-case scenario in a worst-case situation.


For more information about water damage restoration services in Carrollton, Texas, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com. Contact the office by phone at (972) 446-0383.

7 Signs of a Slab Leak.

6/9/2020 (Permalink)

water damage Water damage advertisement.

Early detection is super important when it comes to a leak in your home’s slab foundation. If left undetected and not fixed, a slab leak can eventually lead to thousands of dollars in water and structural damage to your home.

What should you be on the lookout for? Well, 7 signs that you have a slab leak include:

  • A sudden, unexplained spike in water bills
  • Water pooling where it shouldn’t
  • Damp carpet or warped hard flooring
  • Mold or mildew (visible or just the smell)
  • A decrease in water pressure
  • A hot water heater that’s constantly running
  • Areas of the floor that are suddenly hot

If you suspect a leak, please call the professionals at SERVPRO of Carrollton and Bent Tree, we will come out to your home or business and give you a free evaluation.  Call today 972-446-0383.

Carrollton Water Damage Company Warns About Leaky HVAC Drain Pans

5/29/2020 (Permalink)

Here to Help, water on floor Here to Help

Summary: SERVPRO of Carrollton offers emergency service for water damage from HVAC condensate drip pan leakage.

Water and moisture from an HVAC system can cause extensive water damage in a home or business, and a leaky, corroded, and rusted drain pan is often the culprit. According to one source, HVAC drain pans can corrode, rust out, and begin to leak in as few as seven years. Several factors contribute to drain pan failure.

First, stagnant water pooling in a drain pan fosters microbial growth, causing odors, corrosion, and rust in the drain pan. Second, using corrosive chemicals of alkaline (non-acid) or acid coil cleaners causes corrosion of not only aluminum fin surfaces, but also of the galvanized drain pan. Third, the rusted surfaces of condensate drain pans have tiny pits and divots, making the pan harder to clean and more likely to hold bacteria. The pan will smell, corrode, and leak, eventually leading to significant property damage if allowed to persist.

Time to Take Action

Like so many parents with teens, Thomas was busy. He worked hard, but he was involved in his children’s lives. His commitments left little time for all but basic chores and home maintenance. School, music lessons, and athletic travel teams craved every second of his day, but it was worth it to support his kids.

Thomas knew there was a problem with his HVAC system. It had been years since a technician had serviced and cleaned the unit. The filter needed to be changed, the coils needed a thorough cleaning, and the drain pan was full of sludge. The dirty coils and filter caused the system to work overtime, which compounded the water issue. The floor was beginning to sag in places, the walls showed signs of water damage, and the smell was persistent. However, Thomas could never find time to address the issues.

Upon returning from a long weekend of travel team championships, Thomas and his kids were met with buckled flooring, water-logged carpet, moldy sheetrock, warped baseboards, and a rancid smell. The hot weather, dirty coils, and dust-filled filter caused the HVAC system to work overtime. Not only did the pan leak, but it also overflowed when the drain pipe clogged from the sludge build-up. Thomas knew it was time to take action.

Why Homeowners Choose SERVPRO of Carrollton

A search of water damage restoration specialists in Carrollton took Thomas straight to the SERVPRO of Carrollton website, where he learned about their services, training, and equipment. SERVPRO is dedicated to responding immediately to a water damage disaster of any size because a fast response lessens the damage, limits further damage, and reduces cost. The highly trained water damage restoration technicians are specialists who have the experience, expertise, and advanced training to dry a property quickly and thoroughly.

SERVPRO of Carrollton uses scientific drying principles and provides validation and documentation that the property is dry and the job is complete. SERVPRO uses specialized equipment and products to extract standing water and dry the property. The team finishes the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of the homeowner.

The First Step

Thomas called the SERVPRO emergency telephone number and spoke with a SERVPRO representative. The friendly customer care specialist explained the SERVPRO process and asked him a few questions to determine the nature of the emergency. A crew was promptly dispatched to Thomas’ home, and he was notified that that help was on the way.

When the technicians arrived, they inspected and tested to determine the extent of the damage. In addition, they also checked for safety concerns such as mold or contaminated water. After tracing the leak to the HVAC system, the technicians urged Thomas to put in an emergency call to a reputable HVAC company to service the unit and repair the leak.

The Plan of Action

Using specialized equipment, the team extracted the standing water and began drying the affected areas. They finished the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of Thomas’ family.

The inspection revealed extensive damage to the flooring, insulation, walls, and carpeting, as well as an extensive mold problem that needed immediate remediation. The flooring and insulation needed to be replaced, and the walls required stud and sheetrock repair.

A Positive Outcome

When Thomas heard the report about the extent of the damage, he was overwhelmed. How would he pay for the thousands of dollars of damage? The technician reassured Thomas by explaining that Thomas’ insurance should pay for all but the deductible and that SERVPRO of Carrollton would coordinate the water removal and damage restoration project with the insurance company.

Conclusion

SERVPRO of Carrollton provides emergency service 24/7. Faster to any size disaster with highly trained restoration technicians, SERVPRO is a trusted leader in the restoration industry. The locally owned and operated company uses advanced restoration and cleaning equipment and can coordinate services with the client’s insurance company. SERVPRO of Carrollton is the water damage repair and restoration service professional in Carrollton, Texas.

For more information about water, fire, and storm damage restoration, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrollton.com. To speak with a customer care specialist, call (770) 258-7557.

Common Scenarios for Residential Water Damage

4/15/2020 (Permalink)

damaged house kitchen damaged by water and fire
  • Flooded Bathroom Cleanup
  • Flooded Kitchen Cleanup
  • Busted Pipes
  • Washing Machine Overflow
  • Foundation Damage
  • Plumbing Leaks
  • Flooding and Roof Damage from Storms
  • Water damage from Water Heater Overflow

 SERVPRO of Carrollton is a trusted leader in the restoration industry and we have the training, equipment, and expertise to handle your restoration and cleaning needs.

  • We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

24-Hour Emergency Service -Faster to Any Size Disaster Highly Trained Restoration Technicians.

A Trusted Leader in the Restoration Industry Locally Owned and Operated Advanced Restoration and Cleaning Equipment .

Have Questions? Call Us Today - (972) 446-0383

How to spot Water Damage in your home.

3/14/2020 (Permalink)

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

If you are looking for water damage experts please give us a call at 972-446-0383.  SERVPRO of Carrollton is here to help!

What To Do Until Help Arrives -Water Damage At Your Home

1/20/2020 (Permalink)

People Walking in a Flood High Flood Waters can be Dangerous

If you experience a water damage or flood at your home, there are steps that you can take to minimize damage to your property and keep your family safe while you wait for help to arrive. 

First, determine if it is safe to remain in your home. Water and electricity are a deadly combination and it is vital that homeowners understand these risks after a flood. Avoid areas of standing water where there are electrical outlets or devices. Never enter a room where you can see sparks or hear popping or buzzing sounds. If you see downed power lines, avoid them and contact your local power company immediately. If the flood waters have come in contact with any of your appliances, wiring, electronics or HVAC equipment, always have these items inspected to determine whether they are damaged or safe for use.

Also, be aware of areas where standing water or moisture have made areas slippery. It's better to avoid these rooms rather than risk a dangerous fall. Avoid rooms where ceilings are wet and sagging.

While you wait for help to arrive, remove any moisture you can from furniture and by mopping up floors if possible. Remove and prop wet upholstery and cushions and remove brightly colored rugs from wet carpeting. Pick up books, magazines and other items from the floor and if possible hang wet fabrics. Be aware that items become very heavy when wet. If you are unsure about whether you can safely move your belongings, wait for the restoration specialists at SERVPRO to handle the job!

We at SERVPRO of Carrollton and of Bent Tree understand that when you experience a flood or water damage in your home, you need help NOW. Call us at 972-446-0383 and our crews will be onsite quickly to start the drying process and make your home "Like it never even happened."

Water inside the Wall

12/27/2019 (Permalink)

Wall Water Meter Water Meter Reading

Wall Moisture Meter Reading-

At SERVPRO of Carrollton, a restoration company, we use a variety of tools and instruments to locate the moisture in a building and to monitor progress when we are drying it. 

One we use heavily is the "wall meter", moisture encounter, which sends out and receives back a signal gauging moisture content in materials.

The reading on the drywall wall pictured shows the gauge meter to be buried past the scale face.  This is a very damp wall which needs dried out.

The 1" hole was drilled into through the drywall into the wall cavity.  This allows air from the drying equipment to get into and up the back side of the wall cavity as well as on the front side.

This picture came from a water extraction job In Far North Dallas, Texas.

The wall was successfully dried out and the replacement trim will cover the 1" hole.  One can see the trim line just below the meter.

After an extraction, our goal is to make your home or business restored "Like it never even happened".

How to prevent water damage in your home.

9/12/2019 (Permalink)

pipe dripping water Look for the source of Leaks.

Water damage is one of the most common issues homeowners must face. Therefore it is good to know some basic steps to prevent it. To make sure water doesn’t wreak havoc on your property, you have to be on top of possible water leakage at all times. It’s easier than you think to monitor and protect your home from water damage. Here’s a few things you should remember to do often, to keep your home dry. 

Find the Drip

Drips are often hard to detect, especially since they can occur in places that are hard to see or hard to reach. Thing is, they are strong indicators of leakage or busted pipes, so it is important to deal with drips as early as possible. First observe and locate where the drip is coming from. You can turn the water valve on and off to help you map out the area. When you finally locate the source of the leak, cover the crack immediately and call in an expert like a plumber in order to ensure no further leaks. 

Sweating Pipes

Sweating pipes are not exactly leaking pipes. If you notice your pipe lines have some sort of condensation present, it is because the temperature inside is much colder than the air surrounding it. It does not have a direct effect on the pipe itself, but it can lead to drips, which may eventually lead to damages. Make sure the pipes are properly insulated to avoid such from happening.

Your Roofing 

As your first line of defense against the elements, your roof should be kept always in good condition. Make sure there are no cracks or crevices, especially in valleys and roof pockets, as water tends to collect there. Keep the gutters free of obstruction, too, so that there’s efficient water draining.

Appliances 

Keeping an eye on appliances such as your dishwasher, water heater, washing machine, etc. can often help you detect early on if there’s a problem before it becomes a serious issue. Looking for wet spots, or condensation, too much moisture on or around the appliance, or if it’s not working or draining properly are signs of what may become a larger problem. Be sure to always maintain your appliances and monitor how well they’re working often. 

If you experience any water damage to your home or office then call us at SERVPRO of Carrollton at 972-446-0383. We are here for you 24/7 and 365.

Water is Dripping from My Light Fixtures - What Now?

6/10/2019 (Permalink)

When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely

A drip in your home is never good. Sometimes the source is not so obvious, especially if water appears to be coming from a light fixture. This common occurrence poses a problem not only in finding the source, but in doing so safely. When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely. Here’s how.

How Does Water Get In There?

While they may appear solid, light fixtures are full of small gaps, cracks and crevices that may be necessary to make the device work. Unfortunately, those openings can also let water in if there’s an undetected leak from:

  • A supply pipe
  • A leaking toilet, shower or sink
  • Water coming from your HVAC system

These sources of water in light fixtures can also cause ceiling damage and will ultimately need to be addressed to stop the problem.

What Are the Risks?

Water and electricity don’t mix, so the first thought in your head might be the destruction of your light fixture. Unfortunately, the problems are far bigger than that. Water is a conductor of electricity. That means it can carry the electrical current to whatever it touches. Water in a light fixture poses an immediate emergency because even touching the switch to power down can cause electrocution.

Power Down

As soon as you see water in a light fixture, turn off the electricity using your circuit breaker. A non-contact voltage tester can help you test that the electricity is off. Next, if you can readily see the source of the leak, turn off the water supply. Never touch the light fixture!
Water in light fixtures poses a serious concern and will require the help of a plumber or water damage specialist and even an electrician. Educate yourself about the risks and you’ll know what to do if you encounter this household emergency.

Is It Possible to Prevent Water Damage?

4/16/2019 (Permalink)

If a broken pipe results in a leak or flooding, rely on SERVPRO for water damage mitigation and restoration service.

Three Effective Ways To Prevent Or Reduce Water Damage

Water damage can seem inevitable. In reality, commercial property owners can take several preventative measures to reduce the likelihood of a broken pipe and several other common incidents that will necessitate water repair and cleanup. Here are three effective ways for owners and managers to prevent or reduce the severity of water damage at a building in Carrollton, TX.

1. Maintain the Plumbing

Regular plumbing maintenance can draw the attention of a building owner to corroded or damaged pies and partial sewer line blockages. An owner or manager should be aware of the age, condition and materials used in a plumbing system. Frequent inspections can help to minimize the risk of a broken pipe and inform measures taken to prevent backups, bursts or leaks.

2. Repair Roof Damage

Roofing can sustain damage from high winds or storm conditions. Displaced or damaged materials can result in a leak. An owner or manager should inspect the condition of the roof after adverse weather or arrange for professional maintenance if there are signs of roof damage. A roof can be tarped over to limit water damage until repairs are possible.

3. Inspect Sprinkler Systems

Fire suppression systems play an important role in maintaining the overall safety of a structure. These systems can malfunction and cause water damage when no fire risk is present. Owners and managers should arrange for regular inspections of fire sprinklers to further reduce the risk of water or fire damage.

A property owner or manager who takes these measures may be able to lessen the severity or even prevent some types of water damage. In general, prevention is more cost effective than emergency water repair. If a broken pipe or any other incident results in a leak or flooding, the owner or manager of a building should rely on a water damage mitigation and restoration service in Carrollton, TX.

3 Warning Signs You May Have a Hidden Burst Pipe in Your Home

3/14/2019 (Permalink)

Water damage on carpet due to a burst pipe in a Carrollton, TX home

3 Warning Signs You May Have a Hidden Burst Pipe

Tiny cracks in plumbing pipes can occur for many reasons. Freezing temperatures, old age and your home’s settling movement can all cause small fractures in the lines. When the water pressure wears away at the crack, and it ruptures the line, it can become a flood of hundreds of gallons of water in less than 24 hours. Sometimes the signs of water are hidden, and the liquid runs into a crawlspace or down the inside of a wall. Here are three warning signs that you may have a hidden burst pipe.

1. An Unusual Sound

If you can hear the sound of trickling water in your walls, you probably need to fix a broken pipe. The same is true if you hear a constant dripping noise but cannot find the source of the water. Also, watch for unusual sounds following a shower, toilet flush, or dishwasher load.

2. An Unusual Odor

When you notice your sinks release a stinky odor, it may be from a broken line. When you find a moldy smell as you move from room to room, but you cannot find a source, it may be from mold-filled flood water under your home. Both issues can be serious and typically require the expertise of a water mitigation technician.

3. An Unusual Spot

Wet plasterboard can sag, bulge or become discolored. This is often the first indication homeowners have that a pipe has burst. Again, this can be a serious issue and may require extensive repairs to your walls, floors and ceilings, so it is important not to ignore the unusual spots.

If you notice any of the above signs, and you discover you do have a hidden water problem, you may want to contact your Carrollton, TX, insurer to see if you have insurance coverage for the flood water. The sooner you catch the errant water, the less damage the liquid can do to your home.

How To Handle Water Damage in a Light Fixture

1/18/2019 (Permalink)

Water in a light fixture in a Carrollton, TX home

Steps to Take When Your Light Fixture Floods

A water leak is not something anyone wants to have to deal with at home. The tell-tale dripping sound alerts you to a probable leak, but when you find water in a light fixture in your home, you still have to find out where the water came from. With a little investigation and a lot of help from water remediation experts, you can hopefully take care of the leak before it causes any further damage. Here are the first few steps you need to take when your light fixture floods.

1. Locate the Source

In order to get an idea of the ceiling damage repair required, you must find out where the water originates. There are several potential sources:

• Broken pipe
• Overflowing toilet
• Leaky supply line

Each of these sources comes with its own unique repair criteria. A leaky supply line may need to be replaced before it does you any good to repair the ceiling where you found water in the light. A broken pipe will likely saturate the insulation between the floors and may affect the walls as well. An overflowing toilet means the water is contaminated and thus additional disinfection is necessary.

2. Turn off Water and Power

Before anyone approaches the light fixture, safety precautions must be taken. Shutting off the water stops the leak and helps to prevent further flooding. Turning off the breaker that feeds electricity to the light keeps the water from becoming charged.

3. Call the Professionals

A leak that affects two different floors is not a problem you want to try to resolve on your own. Restoration specialists in Carrollton, TX, are trained and certified to remedy water damage in a thorough and efficient manner. By calling in the experts as soon as you notice the problem, you can avoid bigger issues and secondary damage.

Finding water in a light fixture in your home probably isn’t your favorite discovery. Quick action and professional help, however, can minimize the damage it causes.

How To Perform a Water Heater Flush

12/26/2018 (Permalink)

Close valves of your water heater to avoid water damage in your Carrollton, TX home

Consistent water heater maintenance can keep the appliance in great condition for many years. Take a look at the simple steps involved in performing a heater flush.

Gather Supplies

There aren't many tools required for a water heater flush.

  • Garden hose
  • Screwdriver or pliers
  • Work gloves for safety from hot water and appliance parts
  • Designated drainage spot

Once you have everything in place, it's time to get started.

Turn Off Power to the Heater

If you have an electric heater, shut off the electricity with the appropriate circuit breaker. If you have a gas heater, turn off the gas and watch for the pilot to extinguish.

Connect the Hose

Attach the garden hose to the drain valve on the water heater. Place the other end of the hose at your drainage location. This should be a place that can handle large quantities of warm water and sediment from the tank.

Open the Drain Valve

Let the water flow freely from the drain valve for several minutes and then turn on your kitchen hot water. After running the kitchen faucet for a couple of minutes, turn off the water supply valve (leaving the kitchen faucet running). When the water stops completely, turn the valve on again for a second flush and then close it again.

Close Valves

With the water and sediment drained from the heater, you can close the water supply valves and turn the water back on. The open faucet in the kitchen provides a good indication of how the water is running. When the water runs consistently, the tank is full and ready to go.

Turn On the Power

When the tank has filled completely, you can turn your electricity or gas back on. Turning on the power before the tank is full will damage the heating element.

The right steps prevent sediment buildup and a lot of related damages. If you're not confident in completing this repair on your own, contact a Carrollton, TX, water heater repair professional.

Flood Insurance and Your Basement FAQ

10/10/2018 (Permalink)

Call your agent in Carrollton,TX to find out if you are covered

If you live in Carrollton, TX, then you may be familiar with the worries cause by the possibility of a basement flood. There are a number of ways water can get into a basement but when it does many homeowners’ first question is “will my insurance cover this?” Insurance varies by plan and carrier, but here are some of the answers to many of the most common questions.

1. What is in Standard Coverage?

Most homeowners insurance coverage plans will cover the damage in a flooded area, but may not cover the source unless it was accidental damage that occurred suddenly. For example, they may help you replace your flooring if a washing machine hose breaks, but will not cover the replacement hose.

2. What is Not in My Coverage?

In some cases damage caused by a basement flood may not fall under your homeowners policy. This may occur when the water is from an outside source where the damage falls under a separate insurance plan, or in cases of negligence.

3. Will I Need a Separate Plan?

In some cases you may want additional insurance coverage in addition to your homeowners policy. These maybe include flood insurance to deal with water from acts of nature such as storms, and water backup coverage from water that comes from an outside water or sewage main.

4. What Can Be Done for My Flooded Basement?

In most cases your insurance agent will be able to put you in contact with a professional service that deals with water damage and remediation. These professionals can help identify the source of the problem, and arrange proper cleanup procedures.

When dealing with a basement flood it’s important to know what is in your plan when contacting your insurance so you won’t be surprised. If you have questions your agent will be happy to help. They may also recommend a service to help with cleanup and remediation.

The Right Way To Unclog a Pipe With a Snake Tool

8/15/2018 (Permalink)

It’s hard to imagine anyone not dealing with a clogged drain at some point in his or her life. Whether it’s a kitchen sink, a toilet, a shower or a drain in the laundry room, you’ve probably fussed with this issue at your Carrollton, TX, home. You can always try cleaning the drain or trap, and plungers certainly can work. However, for your toughest jobs, a snake may be the way to go.

What It Does

A snake is a coiled, spiral tool you can use to unclog stopped drains. Normally, it’s about one-quarter of an inch thick and has a handle on the other end. It works differently than a plunger:

• You push the snake farther into the drain to meet the object causing the blockage.
• It breaks up the obstruction.
• It helps you pull out the obstruction.
• A snake is long and usually reaches far into the pipe.
• This device can help with a pipe break or a major clog.

Step One: Push It Into the Drain

Your first task is to take the snake by the handle and push the opposite end into the drain. At the same time, turn the handle. The auger will then start traveling deeper into the clogged drain.

Step Two: Keep Going

Some stopped drains have blockage far into the drain, so it’s important to continue pushing with high pressure and force. This will get your snake farther into the drain. If you continue to crank the handle, it should bend around the trap under the sink. You shouldn’t have much trouble at this point reaching the culprit.

Step Three: Rotate the Tool Until You Know You’ve Freed the Object

It may take some effort, but as you continue turning the snake, you should feel the object being released and moving freely in the pipe. You’ll either break up the object or pull it right out.

A clogged drain can be a pain to repair, but a snake could do the trick. You can also get in touch with a sewage cleanup specialist to give you a hand. For more information, visit http://www.SERVPROcarrolltontx.com/.

Beginner's Guide to Unclogging a Drain

6/21/2018 (Permalink)

Water damaged walls being dried out by SERVPRO air movers.

You turn on the sink to wash your hands, then suddenly the water starts to rise. As a homeowner in Carrollton, TX, you know immediately what is happening: a clogged drain. But, do you know what to do next? Many homeowners call a plumber at the first sign of trouble, but that is unnecessary in this situation. Follow these four easy steps to successfully snake your own stopped drain:


1. Purchase a Drain Auger.


A drain auger is commonly referred to as a snake, because the tool resembles the slithery reptile. The slender, flexible, coiled device is typically ¼ inch in diameter with a handle. You can find it in hardware and plumbing supply stores.


2. Insert the Snake.


Place the non-handled end into the clogged drain. Turn the handle and push until the snake is stopped by the clog. You may feel some light resistance as the snake travels through the curve in the pipe.


3. Rotate the Snake.


Once you hit the obstruction, turn the handle on the snake until you feel the blockage give way. If this does not happen, pull the auger out of the drain to see if the clog comes with it.


4. Run the Water.


Whether the clog comes out with the snake or goes down the drain, flush the drain with tap water immediately afterwards. Run the water on the highest pressure setting to ensure the drain is cleared out.

By following the above steps, you can successfully fix your clogged drain at your home in Carrollton, TX. If you are unable to free the clog and the water continues to rise, you may have a pipe break. Broken pipes lead to water damage which impacts more than your sink. When water floods a room in your house, your floors, walls and personal property are impacted. As a homeowner, know your limits as a handyman. If water damage occurs, rely on a water restoration specialist to contain and repair the damage.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Using Air Movement for Drying

6/21/2018 (Permalink)

Before we have completed the drying of a water damaged room, it will be disinfected. After spraying a disinfectant the area with flood damage will also be sprayed with a product that inhibits the growth of mold. The mitigation of this part of the job is important. This process needs to be done quickly and efficiently to avoid having mold and bacteria to continue to spread, ruining any chance at a water damage restoration.

Drying With Air Movement

Whether you have water in your home or water in your business after water cleanup, you need to begin the process of drying. Open the doors and windows to allow natural air movement if it's not humid out. SERVPRO of Carrollton have air movers capable of producing a large amount of air flow that  work faster and can be directed at the worst parts of the water damage.

Check Out Our Facebook Page!

1/22/2018 (Permalink)

Just in case you haven't already, you should go take a look at our SERVPRO of Carrollton  Facebook page!

It's an easy way to keep up with any and all of our events, reviews and a great way to contact us.

If you're still deciding on if we're the best choice for your water damage situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Carrollton Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Four Signs You Might Need A New Water Heater

1/17/2018 (Permalink)

Hot Water Heater Diagram

Hot water is sometimes a luxury (bubble baths and long showers) and sometimes a necessity (laundry and clean dishes). So, when a water heater fails or ruptures, it can leave you in the cold as well as causing thousands of dollars in water damage to your home or business. In the event your property is flooded or damaged, it is imperative that you seek a reliable and well-respected flood and water restoration company to remediate the damage.

Here are some signs you might need a new electric or gas water heater:

  • Rust around the base of the water heater. A common sign that your water heater is leaking is rust around the base, on the floor or near the drainage tap. This means the base is compromised. Even if there isn’t any visible pooled water, there could be a very slow leak that is causing the rust and if so, it won’t be long before the bottom of the unit totally fails and you get a flood of hot water.
  • Unusual noises. Hot water heaters and tanks that make knocking noises, creaks, whines or bangs should be examined and assessed by a plumber as quickly as possible. These annoying and often loud noises could be a sign that the heating element is struggling to keep up with the demand. If you live in an area with hard water, it is possible that there is heavy sediment at the bottom of the tank keeping the water heater from performing optimally. If so, a thorough flushing of the system should correct the problem. However, if left untreated, it is possible for the heating element to fail or burn out.
  • Fluctuating temperatures. Of course, if you are experiencing water that is too hot or not hot enough, your water heater may need to be repaired or replaced. Broken heating elements or gas thermocouples are often to blame when the water doesn’t get hot, and those can be replaced without replacing the entire unit. However, if you are already having work done to your water heater, have the tank itself checked for cracks, fissures or other signs of weakness. These could cause a tank failure, resulting in a flood in your home or business. The cost to replace your water heater now could end up being cheaper in the long run.
  • Tankless water heaters can also cause water damage. Tankless water heaters are becoming more popular, but don’t think that just because there’s not a tank of water connected that you can’t experience massive water damage. Check the couplings and the hoses at least once a year to ensure everything is still working properly. If you are going out of town, you might consider turning it off all together, as the emergency couplings can sometimes fail. And as with a regular electric or gas water heater, look for signs of leaking such as rust, dampness and changes in water temperature.

SERVPRO of Carrollton regularly sees properties each year affected by failed water heaters. Often kept in the attic or garage, when units fail and cause a flood, it’s usually personal items, family heirlooms and photos that are damaged. Fortunately, our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition.

For emergencies and other situations, call (972) 446-0383 anytime to reach your area flood damage experts, SERVPRO of Carrollton. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

What Causes Drain Issues?

1/12/2018 (Permalink)

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Carrollton 24 Hour Emergency Water Damage Service

12/6/2017 (Permalink)

SERVPRO of Carrollton and SERVPRO of Bent Tree is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (972) 446-0383

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carrollton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carrollton and Bent Tree-

SERVPRO of Carrollton  and Bent Tree (Far North Dallas) specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.