Recent Water Damage Posts

How To Handle Water Damage in a Light Fixture

1/18/2019 (Permalink)

Water Damage How To Handle Water Damage in a Light Fixture Water in a light fixture in a Carrollton, TX home

Steps to Take When Your Light Fixture Floods

A water leak is not something anyone wants to have to deal with at home. The tell-tale dripping sound alerts you to a probable leak, but when you find water in a light fixture in your home, you still have to find out where the water came from. With a little investigation and a lot of help from water remediation experts, you can hopefully take care of the leak before it causes any further damage. Here are the first few steps you need to take when your light fixture floods.

1. Locate the Source

In order to get an idea of the ceiling damage repair required, you must find out where the water originates. There are several potential sources:

• Broken pipe
• Overflowing toilet
• Leaky supply line

Each of these sources comes with its own unique repair criteria. A leaky supply line may need to be replaced before it does you any good to repair the ceiling where you found water in the light. A broken pipe will likely saturate the insulation between the floors and may affect the walls as well. An overflowing toilet means the water is contaminated and thus additional disinfection is necessary.

2. Turn off Water and Power

Before anyone approaches the light fixture, safety precautions must be taken. Shutting off the water stops the leak and helps to prevent further flooding. Turning off the breaker that feeds electricity to the light keeps the water from becoming charged.

3. Call the Professionals

A leak that affects two different floors is not a problem you want to try to resolve on your own. Restoration specialists in Carrollton, TX, are trained and certified to remedy water damage in a thorough and efficient manner. By calling in the experts as soon as you notice the problem, you can avoid bigger issues and secondary damage.

Finding water in a light fixture in your home probably isn’t your favorite discovery. Quick action and professional help, however, can minimize the damage it causes.

How To Perform a Water Heater Flush

12/26/2018 (Permalink)

Water Damage How To Perform a Water Heater Flush Close valves of your water heater to avoid water damage in your Carrollton, TX home

Consistent water heater maintenance can keep the appliance in great condition for many years. Take a look at the simple steps involved in performing a heater flush.

Gather Supplies

There aren't many tools required for a water heater flush.

  • Garden hose
  • Screwdriver or pliers
  • Work gloves for safety from hot water and appliance parts
  • Designated drainage spot

Once you have everything in place, it's time to get started.

Turn Off Power to the Heater

If you have an electric heater, shut off the electricity with the appropriate circuit breaker. If you have a gas heater, turn off the gas and watch for the pilot to extinguish.

Connect the Hose

Attach the garden hose to the drain valve on the water heater. Place the other end of the hose at your drainage location. This should be a place that can handle large quantities of warm water and sediment from the tank.

Open the Drain Valve

Let the water flow freely from the drain valve for several minutes and then turn on your kitchen hot water. After running the kitchen faucet for a couple of minutes, turn off the water supply valve (leaving the kitchen faucet running). When the water stops completely, turn the valve on again for a second flush and then close it again.

Close Valves

With the water and sediment drained from the heater, you can close the water supply valves and turn the water back on. The open faucet in the kitchen provides a good indication of how the water is running. When the water runs consistently, the tank is full and ready to go.

Turn On the Power

When the tank has filled completely, you can turn your electricity or gas back on. Turning on the power before the tank is full will damage the heating element.

The right steps prevent sediment buildup and a lot of related damages. If you're not confident in completing this repair on your own, contact a Carrollton, TX, water heater repair professional.

Flood Insurance and Your Basement FAQ

10/10/2018 (Permalink)

Water Damage Flood Insurance and Your Basement FAQ Call your agent in Carrollton,TX to find out if you are covered

If you live in Carrollton, TX, then you may be familiar with the worries cause by the possibility of a basement flood. There are a number of ways water can get into a basement but when it does many homeowners’ first question is “will my insurance cover this?” Insurance varies by plan and carrier, but here are some of the answers to many of the most common questions.

1. What is in Standard Coverage?

Most homeowners insurance coverage plans will cover the damage in a flooded area, but may not cover the source unless it was accidental damage that occurred suddenly. For example, they may help you replace your flooring if a washing machine hose breaks, but will not cover the replacement hose.

2. What is Not in My Coverage?

In some cases damage caused by a basement flood may not fall under your homeowners policy. This may occur when the water is from an outside source where the damage falls under a separate insurance plan, or in cases of negligence.

3. Will I Need a Separate Plan?

In some cases you may want additional insurance coverage in addition to your homeowners policy. These maybe include flood insurance to deal with water from acts of nature such as storms, and water backup coverage from water that comes from an outside water or sewage main.

4. What Can Be Done for My Flooded Basement?

In most cases your insurance agent will be able to put you in contact with a professional service that deals with water damage and remediation. These professionals can help identify the source of the problem, and arrange proper cleanup procedures.

When dealing with a basement flood it’s important to know what is in your plan when contacting your insurance so you won’t be surprised. If you have questions your agent will be happy to help. They may also recommend a service to help with cleanup and remediation.

The Right Way To Unclog a Pipe With a Snake Tool

8/15/2018 (Permalink)

It’s hard to imagine anyone not dealing with a clogged drain at some point in his or her life. Whether it’s a kitchen sink, a toilet, a shower or a drain in the laundry room, you’ve probably fussed with this issue at your Carrollton, TX, home. You can always try cleaning the drain or trap, and plungers certainly can work. However, for your toughest jobs, a snake may be the way to go.

What It Does

A snake is a coiled, spiral tool you can use to unclog stopped drains. Normally, it’s about one-quarter of an inch thick and has a handle on the other end. It works differently than a plunger:

• You push the snake farther into the drain to meet the object causing the blockage.
• It breaks up the obstruction.
• It helps you pull out the obstruction.
• A snake is long and usually reaches far into the pipe.
• This device can help with a pipe break or a major clog.

Step One: Push It Into the Drain

Your first task is to take the snake by the handle and push the opposite end into the drain. At the same time, turn the handle. The auger will then start traveling deeper into the clogged drain.

Step Two: Keep Going

Some stopped drains have blockage far into the drain, so it’s important to continue pushing with high pressure and force. This will get your snake farther into the drain. If you continue to crank the handle, it should bend around the trap under the sink. You shouldn’t have much trouble at this point reaching the culprit.

Step Three: Rotate the Tool Until You Know You’ve Freed the Object

It may take some effort, but as you continue turning the snake, you should feel the object being released and moving freely in the pipe. You’ll either break up the object or pull it right out.

A clogged drain can be a pain to repair, but a snake could do the trick. You can also get in touch with a sewage cleanup specialist to give you a hand. For more information, visit http://www.SERVPROcarrolltontx.com/.

Beginner's Guide to Unclogging a Drain

6/21/2018 (Permalink)

Water Damage Beginner's Guide to Unclogging a Drain Water damaged walls being dried out by SERVPRO air movers.

You turn on the sink to wash your hands, then suddenly the water starts to rise. As a homeowner in Carrollton, TX, you know immediately what is happening: a clogged drain. But, do you know what to do next? Many homeowners call a plumber at the first sign of trouble, but that is unnecessary in this situation. Follow these four easy steps to successfully snake your own stopped drain:


1. Purchase a Drain Auger.


A drain auger is commonly referred to as a snake, because the tool resembles the slithery reptile. The slender, flexible, coiled device is typically ¼ inch in diameter with a handle. You can find it in hardware and plumbing supply stores.


2. Insert the Snake.


Place the non-handled end into the clogged drain. Turn the handle and push until the snake is stopped by the clog. You may feel some light resistance as the snake travels through the curve in the pipe.


3. Rotate the Snake.


Once you hit the obstruction, turn the handle on the snake until you feel the blockage give way. If this does not happen, pull the auger out of the drain to see if the clog comes with it.


4. Run the Water.


Whether the clog comes out with the snake or goes down the drain, flush the drain with tap water immediately afterwards. Run the water on the highest pressure setting to ensure the drain is cleared out.

By following the above steps, you can successfully fix your clogged drain at your home in Carrollton, TX. If you are unable to free the clog and the water continues to rise, you may have a pipe break. Broken pipes lead to water damage which impacts more than your sink. When water floods a room in your house, your floors, walls and personal property are impacted. As a homeowner, know your limits as a handyman. If water damage occurs, rely on a water restoration specialist to contain and repair the damage.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Using Air Movement for Drying

6/21/2018 (Permalink)

Before we have completed the drying of a water damaged room, it will be disinfected. After spraying a disinfectant the area with flood damage will also be sprayed with a product that inhibits the growth of mold. The mitigation of this part of the job is important. This process needs to be done quickly and efficiently to avoid having mold and bacteria to continue to spread, ruining any chance at a water damage restoration.

Drying With Air Movement

Whether you have water in your home or water in your business after water cleanup, you need to begin the process of drying. Open the doors and windows to allow natural air movement if it's not humid out. SERVPRO of Carrollton have air movers capable of producing a large amount of air flow that  work faster and can be directed at the worst parts of the water damage.

Check Out Our Facebook Page!

1/22/2018 (Permalink)

Water Damage Check Out Our Facebook Page! Facebook open on a mobile phone.

Just in case you haven't already, you should go take a look at our SERVPRO of Carrollton  Facebook page!

It's an easy way to keep up with any and all of our events, reviews and a great way to contact us.

If you're still deciding on if we're the best choice for your water damage situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Carrollton Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Four Signs You Might Need A New Water Heater

1/17/2018 (Permalink)

Water Damage Four Signs You Might Need A New Water Heater Hot Water Heater Diagram

Hot water is sometimes a luxury (bubble baths and long showers) and sometimes a necessity (laundry and clean dishes). So, when a water heater fails or ruptures, it can leave you in the cold as well as causing thousands of dollars in water damage to your home or business. In the event your property is flooded or damaged, it is imperative that you seek a reliable and well-respected flood and water restoration company to remediate the damage.

Here are some signs you might need a new electric or gas water heater:

  • Rust around the base of the water heater. A common sign that your water heater is leaking is rust around the base, on the floor or near the drainage tap. This means the base is compromised. Even if there isn’t any visible pooled water, there could be a very slow leak that is causing the rust and if so, it won’t be long before the bottom of the unit totally fails and you get a flood of hot water.
  • Unusual noises. Hot water heaters and tanks that make knocking noises, creaks, whines or bangs should be examined and assessed by a plumber as quickly as possible. These annoying and often loud noises could be a sign that the heating element is struggling to keep up with the demand. If you live in an area with hard water, it is possible that there is heavy sediment at the bottom of the tank keeping the water heater from performing optimally. If so, a thorough flushing of the system should correct the problem. However, if left untreated, it is possible for the heating element to fail or burn out.
  • Fluctuating temperatures. Of course, if you are experiencing water that is too hot or not hot enough, your water heater may need to be repaired or replaced. Broken heating elements or gas thermocouples are often to blame when the water doesn’t get hot, and those can be replaced without replacing the entire unit. However, if you are already having work done to your water heater, have the tank itself checked for cracks, fissures or other signs of weakness. These could cause a tank failure, resulting in a flood in your home or business. The cost to replace your water heater now could end up being cheaper in the long run.
  • Tankless water heaters can also cause water damage. Tankless water heaters are becoming more popular, but don’t think that just because there’s not a tank of water connected that you can’t experience massive water damage. Check the couplings and the hoses at least once a year to ensure everything is still working properly. If you are going out of town, you might consider turning it off all together, as the emergency couplings can sometimes fail. And as with a regular electric or gas water heater, look for signs of leaking such as rust, dampness and changes in water temperature.

SERVPRO of Carrollton regularly sees properties each year affected by failed water heaters. Often kept in the attic or garage, when units fail and cause a flood, it’s usually personal items, family heirlooms and photos that are damaged. Fortunately, our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition.

For emergencies and other situations, call (972) 446-0383 anytime to reach your area flood damage experts, SERVPRO of Carrollton. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

What Causes Drain Issues?

1/12/2018 (Permalink)

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Carrollton 24 Hour Emergency Water Damage Service

12/6/2017 (Permalink)

SERVPRO of Carrollton is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (972) 446-0383

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carrollton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carrollton

SERVPRO of Carrollton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.