Recent Commercial Posts

Effective Ways a Business Can Recover Costs after a Commercial Property Damage Disaster

8/10/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton outlines cost recovery strategies for businesses affected by water damage and fire damage.

The damage restoration and mold remediation experts at SERVPRO of Carrollton understand that property damage is complicated. Often, fire damage entails extensive smoke damage. Another dimension of the disaster is the water damage from efforts to suppress or extinguish the flames. If the water and moisture issues are not immediately addressed, advanced secondary damage not directly caused by the fire can occur. A dark, wet, warm structure is a prime breeding ground for mold, so a fire, smoke, and water damage disaster also becomes a mold remediation project. A fire in a commercial environment requires a multifaceted response from the cleanup and restoration company. The damaged business also needs cost recovery strategies to cope with the catastrophe.

Cost recovery strategy: Involve a client advocate in the inspection and assessment process

One of the most important cost recovery strategies starts at the ground level of the cleanup and restoration process. It involves the damaged business’ assessment of the damage and the relationship with the insurance company. A thorough inspection of the situation and evaluation of the damage by a qualified, experienced cleanup and restoration expert who acts on behalf of the business owner is crucial. The involvement of a seasoned contractor ensures that the interests of the business are prioritized and that the assessment and estimate accurately represent the scope of the restoration project. No issues will be overlooked, and no corners will be cut. The participation of a client advocate ensures all damages are identified and restored, accurate claims are filed with the insurance company, and the claim payout covers the losses. Surprises in a restoration project can be expensive.

An industry expert explains the need for professional involvement from the very beginning of the project: “Fire damage in a commercial building sets into motion a complicated recovery cycle that can take months to complete. Assessing the damage is just the beginning, but if you don’t get that part right, the entire recovery process can become more complicated than it has to be. When you turn in a claim for your commercial property loss, your insurance company will assign a property adjuster to appraise your business property damage and eventually pay your claim. It’s important to remember that the adjuster works for the insurance company, not you. Adjusters are primarily interested in documenting damage, fire cause and origin, ruling out arson, final repair cost, and settling economically and quickly. The insurance property adjuster may be inexperienced or may not have the expertise to locate and evaluate all the areas of hidden damage. Your adjuster might not thoroughly understand what’s covered under your business policy. Adjuster inexperience can have a profound effect on your claim, but you may never know it’s a problem unless you have a knowledgeable professional working on your behalf.”

Cost recovery strategy: Identify and assess all the property damage

Make sure a trained and experienced professional documents visible, obvious damage during an initial inspection. It is understood that hidden damages may be discovered during the cleanup and restoration process. The hidden damages and unforeseen expenses may include:

  • Damage to electrical components
  • Increased labor and material costs
  • Damage to industry-specific machinery
  • Fire, smoke, and soot damage to insulation, behind walls, and in ventilation ducts
  • The difficulty, success, or failure of cleaning soot and smoke from upholstery, fabric, or other porous items

The goal of this strategy is to avoid cleanup and damage restoration surprises that may negatively impact insurance claims payouts in other areas. Delays in the restoration process that lead to a longer interruption of normal operations may result in a reduced payout for loss of business income. If the delays are deemed unreasonable, then the business may not be compensated for the duration of the delay.

Cost recovery strategy: Obtain professional help to deal with insurance claims

The commercial insurance claims process is complex. Successful, swift navigation of the process requires training, expertise, and experience. Most business owners lack the knowledge and time to successfully navigate the claims process quickly and accurately. Delays cost time and unnecessarily forfeit potential revenue.

SERVPRO of Carrollton is well-acquainted with the commercial and residential insurance claims process. Highly trained and experienced staff takes care of the details from end to end, allowing the business owner to give full attention to recovery from a property damage disaster and the return to normal business operations.

For more information about commercial property damage restoration and mold removal, in Farmers Branch, TX, call SERVPRO of Carrollton at (972) 446-0383 or email the team at office@SERVPRO10952.com

Commercial Cleaning of Air Ducts and Dryer Vents.

7/27/2022 (Permalink)

Does your business have a clothes dryer?  Dryers, especially those that are used frequently for commercial use, can collect excess lint and debris in the vent line. This excess lint is the most common source of ignition for dryer fires, which account for 15,500 fires every year. In addition to the risk of fire, excess lint and debris can lead to clogs and decreased efficiency, as well as additional energy use. SERVPRO of Carrollton provides professional commercial dryer vent cleaning services to a wide variety of businesses with clothes dryers.

Our Current Commercial Dryer Vent Cleaning Clients

  • Salons
  • Spas
  • Pet groomers
  • Hotels
  • Hospitals
  • Medical clinics
  • Chiropractors
  • Laundromats
  • Fitness centers
  • Daycare facilities
  • Senior Living homes
  • Veterinary clinics/hospitals

Commercial Dryer Vent Cleaning Benefits

Our commercial dryer vent cleaning services offer business owners many benefits. First and foremost, by having your dryer vents cleaned by our experienced technicians, you can be sure that the risk of dryer fire in your building is minimized. In addition to removing the fire hazard, our services will ultimately save your business time and money by increasing your dryer's efficiency.

For more information, please call 972-446-0383!

How Hebron, TX, Places of Worship Can Benefit from Carpet Cleaning Services

6/8/2022 (Permalink)

Blog Summary: With years of experience and knowledge in the restoration and cleaning industry, the team at SERVPRO of Carrollton delivers commercial carpet cleaning services for local churches and places of worship.

SERVPRO of Carrollton is well-known for fire, smoke, and water damage restoration in Hebron, TX. The SERVPRO team is also an industry leader in residential and commercial carpet cleaning services.

Beauty and functionality are two important factors to consider when selecting a floor covering for a church. Beautiful, comfortable accommodations can greatly enhance the worship experience. Carpet has been the traditional choice for many churches in the past and will continue to be popular in the future. Outlined below are some practical considerations to keep in mind when making decisions about what carpeting to install in a church renovation or new construction project.

Flooring Options

Churches have many flooring options from which to choose, including linoleum, tiles, hardwood, engineered wood flooring, laminate, luxury vinyl planks (LVP), luxury vinyl tile (LVT), and carpeting.

Special Considerations: Durability, Safety, and Aesthetics

Floor covering in churches must be able to hold up under high foot traffic. High-quality carpet is very durable, withstands heavy use, and is stain resistant. If needed, this versatile floor covering can be easily repaired or replaced. Better quality carpet has a longer lifespan and may make more financial sense than other flooring choices.

Also, the flooring must be user-friendly, posing a low risk for slips and falls. Safety features are essential for graying congregations who may be anxious when navigating areas they perceive as unsafe. Moisture and dust on smooth-surfaced flooring and unevenness in planked flooring can lead to slip-and-fall injuries.

The appearance and texture of the floor covering can shape the congregation’s experience in the facility. Beautiful, high-quality carpet can make the sanctuary warm and inviting. For many people, a well-carpeted church will feel like home. Carpeting may also soften the harsh acoustics of amplified sound, making the listening experience more pleasant.

The Cost of Church Carpeting

Premium quality flooring products are a significant capital investment. Carpeting is no exception. Pricing is usually figured per square foot. Commercial-grade carpeting is engineered to withstand the pounding and wear from high foot traffic. Residential-grade carpeting will not hold up in a commercial environment. In the long run, premium quality commercial carpeting is cost-effective.

Better quality commercial carpeting may cost five or more dollars per square foot, and premium quality products may be more expensive. When calculating a rough estimate of church carpeting costs, follow these steps:

Step 1: Determine the size and square footage of the space to be covered.

Step 2: Figure the cost of removal and disposal of the existing carpet.

Step 3: Gather several estimates to prepare the exposed surface to receive the new carpeting.

Step 4: Calculate the cost of installation. The several components of installation include:

  • Labor
  • Adhesives
  • Moisture mitigation

Moisture can be a problem. To avoid or resolve moisture issues, some flooring companies are applying a two-coat epoxy sealant to the surface to prevent moisture issues. This process can cost as many as six or more dollars per square foot.

Churches should secure bids from multiple carpeting sales and installation companies. The cost-benefit of using a single supplier and installer can be substantial. Make sure the quotes encompass the entire project from end to end. Request detailed documentation with the quote. There should be no hidden costs or surprises. Select a reputable company and check references and online reviews.

Carpet Cleaning and Maintenance

Trust a professional carpet cleaner to remove dirt and grime to keep the carpet looking its best. Grit and dirt in the carpet can shorten the lifespan of the product, especially in high-traffic areas. SERVPRO of Carrollton uses a variety of commercial carpet cleaning methods depending on the type and condition of the carpet.

Carpet Cleaning Methods

The team at SERVPRO utilizes several specialized methods to clean carpets.

  • Bonnet Cleaning
  • Hot Water Extraction
  • Deluxe Pre-Condition and Rinse
  • Showcase Premier Cleaning
  • Dry Cleaning

SERVPRO of Carrollton has a carpet cleaning method for every situation. Homeowners, businesses, and churches in Hebron, TX, and the surrounding communities can rely on the SERVPRO team for excellent results.

To learn more about SERVPRO of Carrollton’s carpet cleaning services, as well as water damage cleanup, fire and smoke damage restoration, and mold remediation, contact the water damage restoration and cleaning specialists by phone at (972) 446-0383. The office can also be reached by email at office@SERVPRO10952.com.

How to Avoid a Fire Sprinkler Accident That Can Lead to Commercial Water and Mold Damage

5/18/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton offers a four-step plan to mitigate water damage from a fire sprinkler system activation or water leak.

Commercial water damage cleanup, restoration, and mold removal may be needed when a fire sprinkler system is deployed accidentally, spewing hundreds of gallons of water into the workspace, exam room, or retail space. In all of these situations, cleanup and restoration must be quickly initiated and rapidly completed so the business can resume normal business operations.

In most loss prevention strategies, the traditional fire sprinkler system is a key frontline defense against fire damage in the commercial sector. Concerning fire damage, fire sprinkler systems do afford peace of mind to property owners and facility managers. However, one-fourth of all property claims are related to a water loss, and these claims surpass $5 billion in property damages annually. A nagging concern persists regarding the possibility of a sprinkler system springing a leak and causing localized water damage. A worst-case scenario would be a malfunction in which the full activation of the system when the facility is vacant and closed for the weekend, evening, or holidays. This scenario would be catastrophic for the business.

Practical steps to minimize the frequency and impact of water damage from a fire sprinkler system

  • Conduct regular inspections of the facility and the sprinkler system.
  • Create a culture of water leak awareness and intervention.
  • Carry out intentional testing.
  • Implement maintenance, repairs, and pre-emptive replacement.

Step #1: Inspect the system for leaks.

Inspections can identify leaks in their infancy. Repairs can be made before equipment, inventory, raw materials, furniture, electronics, and important documents are damaged or destroyed.

Step #2: Create a culture of water release awareness and intervention.

Management can create a culture of water release awareness by consistently including the topic in daily updates, team briefings, and company-wide quarterly and annual meetings. Include a water release awareness flyer on company bulletin boards, and post flyers near the water cooler, breakroom, copy center, and restrooms.

Teach employees and staff the signs of a slow water leak. Key indicators are unexplained puddles of water on flat surfaces such as desks, file cabinets, tables, and especially the floor. Floor spills should receive immediate intervention to prevent slip-and-fall injuries. Sourcing the water or moisture is the next step. The first reaction should be to look up to the ceiling for a fire sprinkler head. If one is near or directly above the release, have the device inspected by the maintenance personnel or a fire sprinkler professional.

Moisture spots on fabrics and other absorbent materials should flag attention. Moist spots on paper, magazines, books, documents, and clothing are a telltale sign of a slow water leak. Special attention should be paid to moisture and pooled water on electronics, control panels, robotics, and electrical outlets. Small amounts of water on or near electrical circuits or electronic components can cause serious damage.

In a manufacturing unit or warehouse where a sprinkler system is configured to dispense a blanket of water over the production or storage area, a heightened awareness must be exercised by the regular employees and the maintenance crews. Raw materials and chemical compounds that are water-reactive present elevated risk hazards for personal injury and property damage. Fire or explosions may result when the materials are brought into contact with water or moisture.

A rapid-response notification system will improve employee participation. A dedicated text number for receiving notifications and documenting the water damage response by management will also enhance buy-in with the employees and onsite vendors and contractors.

Step #3: Carry out intentional testing.

Visual inspections are an indispensable component in any strategy to avoid the accidental activation of a fire sprinkler system. Intentional testing evaluates both the system and the hardware. Controlled tests by professionals yield real-time results that authentic the operational functionality of the sprinkler system.

Step #4: Implement regular maintenance, swift repairs, and pre-emptive replacement of aging, damaged, or defective parts.

High maintenance standards keep the fire sprinkler system in peak condition. When leaks or issues are reported, rapid repair not only resolves the problems, but also prevents a larger water release and the possibility of advanced secondary water damage that can result in mold, mildew, wood rot, or corrosive rust on metal and machinery. Pre-emptive replacement of sprinkler components as recommended and performed by fire sprinkler professionals is advisable to avoid an unwanted water discharge that could cost much more than the replacement of a simple, inexpensive sprinkler head.

Prepare for water damage: Pre-qualify a commercial restoration company

Pre-qualify a property damage restoration company before a disaster strikes. The chaos, confusion, and stress of dealing with a property damage disaster make finding a reliable, competent provider almost impossible.

The professionals at SERVPRO of Carrollton provide commercial water, fire, smoke, storm, and flood damage restoration. They offer twenty-four-hour emergency service, highly trained restoration technicians, and a rapid response to the damage scene. Locally owned and operated, SERVPRO can scale to any size disaster and handle the complex hazards presented by a commercial environment. The best equipment, the latest technology, and advanced cleaning techniques make SERVPRO of Carrollton an excellent choice for commercial property damage cleanup and restoration.

For more information about commercial mold remediation and water damage cleanup in Farmers Branch, TX, and surrounding areas, email SERVPRO of Carrollton at office@SERVPRO10952.com. The office can also be contacted by calling (972) 446-0383.

We can restore your Dallas Business to Pre-Damage Condition.

4/20/2022 (Permalink)

Commercial Flood Damage Cleanup In Dallas

Small businesses in Dallas are particularly vulnerable to disasters like fire and flood. They do not have the assets of a national network to fall back on, so shutting down for restoration and cleaning for even a week can mean closing their doors permanently.

Commercial flood damage to a Dallas business like a convenience store needs cleaning by a professional restoration company. SERVPRO technicians train extensively to remove water, replace unsalvageable building material, and dry all restorable property.

Most commercial water damage comes from an activated sprinkler or a broken water line. That is treated water, and considered clean, requiring no special efforts to remove it from the business. With flood damage, water comes from outside, usually after a storm. This water is contaminated and can contain soil and other contaminants like pesticides and animal waste. Before starting other efforts, technicians spray the water and all affected surfaces and items to kill any bacteria.

Now, they use pumps and extraction wands to remove the water. The commercial pumps work best with water higher than an inch or two. If the water is only about ankle-deep or lower, technicians start with the extraction wands for more efficient removal. Since this is a convenience store with little or no carpet, SERVPRO team members then force any trace amounts of water out the nearest exit using long-handled squeegees.

Next, one of our inspectors determines if there is any permanent damage to floor trim, paneling, or ceiling tiles. Each of our team members can quickly remove affected building material with a minimum of disruption to the rest of the store.

For equipment that is wet, but otherwise undamaged, our personnel set up fans inside to force the damp air outside. It lowers the humidity and speeds up the normal evaporation process. To further increase the rate of drying, technicians also set-up air movers to force warm, dry air across and under equipment and shelving.

It doesn't matter how flood water entered into it, our goal at SERVPRO of Carrollton and Bent Tree is to help you reopen so you can begin supporting your customers once again.

If you require our services, call us at (972) 446-0383 today to schedule a visit.

Commercial Cleaning for Property Management Companies in Dallas.

3/23/2022 (Permalink)

The commercial property business in Dallas is competitive, and no leasing company wants to have empty buildings and vacancies if they can avoid it. The first impression a potential customer gets of a building is the most important. If there is a funny odor, dirty carpets or dust, or other signs of neglect or disrepair, the customer will think the property is not maintained, and you could lose the deal.  

SERVPRO® of Carrollton offers a full range of deep cleaning services to keep Denver properties looking and showing their best. We can send in a team to deep clean and deodorize your property quickly and efficiently. You will have confidence knowing that the property is looking and showing at its best!

Commercial Cleaning Services

  • Air Ducts and Heating, Ventilation, Air Conditioning (HVAC)
  • Biohazard and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

We have many years of experience working in all kinds of business settings and buildings:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing and Industrial
  • Government/Military

Call Us!

When your commercial property or home needs deep cleaning services, SERVPRO® of Carrollton and Bent Tree is Here to Help. ® Call us today at 972-446-0383.

Franchises are independently owned and operated.

Why Do Gyms and Fitness Centers Need Deep Cleaning Services?

3/11/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton stresses the priority of having trained and certified technicians deep clean fitness centers during the COVID crisis.

SERVPRO of Carrollton is a respected provider of commercial cleaning and property damage restoration services, such as water removal and fire damage cleanup. The team of cleaning experts at SERVPRO is committed to ushering in a new standard of clean through their defensive pathogen cleaning program. The Certified: SERVPRO Cleaned program enables businesses to remain open, clean, and safe.

Gyms and fitness centers, as high-risk environments for the transmission of COVID-19 and its contagious variants, have been hit hard by the pandemic. Health experts at Everyday Health explain the situation: “Throughout the COVID-19 pandemic, gyms and fitness centers have been places where the risk of transmission of the novel coronavirus is high. People get sick with COVID-19 when respiratory droplets and aerosols carrying the virus come in contact with the eyes, mouth, and nose. And gyms are high-touch, close-proximity spaces where vigorous exercise increases the range at which people exhale respiratory particles because they’re breathing more heavily...”

Gym and fitness center risk factors include:

  • High concentration of people
  • High-touch environment
  • Close-proximity activities
  • Elevated respiration rate and intensity
  • Asymptomatic carriers

Although fitness centers have been hit hard by COVID-19, people are still eager to stay in shape and enjoy community with like-minded enthusiasts. Cleaning, disinfecting, and sanitizing options are available to overcome these risk factors so people can achieve their health and fitness goals.

The Workout Environment: A Bacteria Breeding Ground

Free weights, pull-up bars, exercise machines, and other workout equipment are contaminated with viruses, bacteria, and fungi. The floor, too, can harbor a high concentration of germs. A thorough and rigorous cleaning protocol is crucial to prevent the spread of the novel coronavirus, its variants, and other infectious illnesses such as the common cold and the flu.

Common Germs in the Gym

A common contaminant in the typical fitness center is E. Coli, which is found on many touchpoints in the workout area. Exercise equipment can facilitate the spread of staph infections. The floors in the locker room, showers, and sauna can spread candida, a yeast fungus that causes athlete’s foot. Strep throat can be transmitted from doorknobs and handles on workout machines. Infectious respiratory droplets from sneezes, coughs, or talking can infect others with influenza or COVID-19. Thankfully, early detection and intervention go a long way to treating these ailments.

Cleaning and Disinfecting: What Is the Difference?

A hygienic fitness center is achieved with both cleaning and disinfecting. Cleaning removes germs, body fluids, dirt, and grime from equipment and other surfaces. Contaminants are manually wiped away with a cloth, brush, or sponge using water and a detergent. Cleaning lowers the germ count, reducing the risk of infection, while disinfection actually kills most germs and viruses on the various surfaces in the fitness center. Nonporous surfaces such as glazed tiles, plastic, metal, marble, and glass can be disinfected.

What Cleaning and Disinfection Products Are Best?

Safe and effective EPA-approved disinfectants are best. The label lists what bacteria and viruses the disinfectant kills and provides instructions on proper usage. Disinfectants have a contact time which refers to how long the product must remain visibly wet on a surface in order to work. Successful elimination of germs depends largely on following the directions found on the product label.

The Need for Personal Protective Equipment

Exposure to harsh chemicals and contaminated surfaces is a risk hazard for cleaning staff. They should receive adequate training and wear personal protective equipment (PPE) while cleaning and disinfecting the facility. This equipment includes:

  • Gloves
  • A mask or face shield
  • A gown or coveralls
  • Eye protection such as goggles

These measures protect workers from accidental splashes. PPE should be thoroughly disinfected or discarded after use to limit cross-contamination.

Important Cleaning and Disinfecting Recommendations

Surfaces to be wiped down with an EPA-approved disinfectant include workout equipment, countertops, faucet handles, light switches, and doorknobs. Proper disinfecting techniques should be followed. Prevent recontamination by wiping in one direction. Spray surfaces and be sure to allow for the recommended contact time. To prevent members from experiencing skin or eye irritation from the disinfectant, consider flushing the equipment with soap and water to remove the dried disinfectant.

Prescribe a daily routine of cleaning and disinfecting. Documentation and accountability will ensure consistency, and consistency will limit infection. Some training and exercise equipment may need to be disinfected many times a day. A clean, safe facility with a documented cleaning protocol may reduce exposure to potential litigation stemming from sickness traced to the facility.

Fitness center members can do their part to limit the spread of disease by following the following these easy steps:

  • Create a barrier between the machine and the skin with a towel.
  • Clean each machine with a disinfectant wipe after each use.
  • Avoid touching the face, eyes, mouth, or nose during the workout.
  • Wash hands after the workout.

Fitness center facility managers should consider securing the services of a reputable, certified professional cleaning company for periodic deep cleaning. The Certified: SERVPRO Cleaned Program is a defensive pathogen cleaning strategy dedicated to ushering in a new standard of clean to keep people safe and confident when they enter a business, professional office, workspace, daycare, school, or fitness center.

Gyms and fitness centers in Farmers Branch, TX, and the surrounding area can learn more about SERVPRO of Carrollton’s commercial cleaning services by emailing office@SERVPRO10952.com. The office can also be contacted by phone at (972) 446-0383. In addition to cleaning and disinfecting services, SERVPRO of Carrollton provides damage restoration services, including fire, storm, and water damage restoration.

Answering Business Owners’ Questions About Flood Insurance and the Damage Restoration Process

2/1/2022 (Permalink)

Blog Summary: SERVPRO of Carrollton provides answers to questions business owners frequently ask about insurance coverage for flooding, as well as flood restoration services.

When a natural disaster such as flooding strikes, business owners need immediate flood restoration services to get their company up and running. The team of professionals at SERVPRO of Carrollton answers frequently asked questions that business owners commonly have about flood insurance coverage and flood restoration services.

A natural disaster can devastate a business. Production, sales, and service are interrupted while equipment, raw goods, and inventory can be damaged or destroyed. A massive natural disaster such as a hurricane or the recent freeze of February 2021 immobilizes an entire supply chain. With the economic challenges stemming from the pandemic shutdown, an additional disruption of the revenue cycle may shut the doors of a business.

Margins have never been tighter. Clarity about what a commercial property damage policy covers is crucial for continued business success. Damage resulting from certain types of natural events is usually covered by commercial property insurance. Lightning and wind are two examples. Damage caused by other types of natural events, such as flooding, is not typically covered under a standard policy. A special policy is required if protection from flood damage is desired.

The Q&A below sheds light on commercial property damage coverage. The goal is to assist business owners in determining whether expanded coverage is needed.

Flood Insurance FAQs

Q: Is flood coverage included in a standard commercial property insurance policy?

A: Flood damage caused by a storm surge from a hurricane or tropical storm generally is not covered under a standard commercial property damage policy. Hurricane-generated storm surge damage also is outside the coverage parameters of the Commercial Package Policy (CPP) or a Business Owners Policy (BOP). Coverage for flooding can be procured through the National Flood Insurance Program (NFIP) provided by the Federal government.

Q: What does flood insurance cover?

A: Damage to a structure or structures and their contents caused by the flood is covered by flood insurance. Losses stemming from the following situations are covered by Federal flood insurance:

  • Severe or prolonged precipitation
  • Overflow from streams or rivers
  • Hurricane-generated storm surge
  • Snowmelt
  • Clogged or blocked storm drainage systems
  • Ruptured levees or dams or other similar causes

Certain specifications must be met for the event to qualify as a flood. The floodwaters must cover at least two acres or impact at least two properties. Standard commercial property damage insurance will cover water damage if the water originates from above. A standard commercial property damage policy will generally cover gutter overflow from rain or melting snow that leaks onto inventory and damages it.

Q: What is not covered by flood insurance?

A: Property outside the building generally will not be covered. Damage to company vehicles can be included in the optional “comprehensive” portion of a business’ vehicle insurance. Losses stemming from business interruption are not covered. Loss of use of the insured property is also outside the scope of flood insurance.

Q: Is the purchase of flood insurance mandatory?

A: Purchasing flood insurance is mandatory if:

  • the commercial property is in a high-risk flood area
  • the business has a mortgage from a federally regulated or insured lender

Q: How does a business owner determine the risk hazard for flood damage?

A: The primary factor in determining a business’ risk of flood damage is location. Flood map search tools will help the business owner or manager identify whether the location is in a flood zone. The location of equipment, machinery, and inventory must be factored into the risk analysis. If the area where the equipment and inventory are located is vulnerable to flood damage, the risk of damage is elevated. Likewise, any items of value stored on the ground floor of a building located in a flood zone are at risk.

Q: Where can flood insurance be procured?

A: Flood insurance coverage from the National Flood Insurance Program (NFIP) can only be obtained through an insurance professional.

Q: How long does it take to get flood coverage?

A: The policy goes into effect at the conclusion of a 30-day waiting period after the date of purchase.

Q: Does a National Flood Insurance Program (NFIP) flood policy cover mold?

A: Yes, but each case is evaluated on its own merits. Pre-flood mold/mildew conditions are excluded from coverage.

Q: How much flood coverage can a business purchase?

A: Commercial flood insurance provides:

  • up to $500,000 of coverage for flood-related damages to the building
  • up to $500,000 for contents

Q: What if more coverage is needed?

A: A business can purchase excess insurance coverage for the purpose of rebuilding a property valued above NFIP limits. The excess coverage policy includes protection against business interruption.

Q: What is the best way to be prepared for a potential flood or storm damage disaster?

A: SERVPRO of Carrollton advises business owners to consult with a local insurance professional about the business’ insurance needs. If the physical location of the business warrants obtaining flood insurance from NFIP, the insurance professional can take care of the process from start to finish.

A proactive approach to flood restoration services involves pre-qualifying a damage restoration company before a disaster strikes. SERVPRO will work with a business to create a plan of action in case of a flood disaster. This Ready Plan includes information, preparation, training that will put a company in the best position to deal with a flood damage disaster. The crews at SERVPRO of Carrollton stand ready 24/7, 365 days a year, to serve clients when disaster strikes.

For more information about commercial damage restoration, contact SERVPRO of Carrollton by emailing office@SERVPRO10952.com. The team can also be contacted by phone at (972) 446-0383.

Five Common Causes of Commercial Property Water Damages.

1/21/2022 (Permalink)

A commercial property can sustain damage from many sources. Here are the five most common causes of water damage, from a broken pipe to sprinklers, toilets, and drainage, along with tips for mitigation and preventing damage from recurring.

1. Broken Pipes

A pipe break can cause extensive damage in a short period of time. Shut off the water and contact a plumber for water repair. An owner may also want to call a damage mitigation company and notify the insurance company. Even if a broken pipe is not a covered peril, the damage that it causes should be covered.

2. Fire Sprinklers

Sprinkler systems can accidentally activate or leak. Unless there is a fire, an owner or manager should shut off the water and contact the sprinkler company. Have sprinklers regularly inspected and maintained to prevent accidental activation.

3. Toilet Overflow

Toilet backups and overflows are caused by sewer blockages, supply line issues, or broken components. In addition to regular maintenance, a facility manager may want to post signage about which materials should not be flushed and provide trash containers in stalls.

4. Sewer Backups

A sewer backup may be caused by a blockage in the line from a building or in municipal mains. Either way, it is important that a commercial building have a functional sump pump. Some structures may also have a back flow valve. Test flood prevention systems on a regular basis.

5. Ineffective Drainage

A drainage system should be cleared at least twice a year. The landscape should also be graded to direct runoff away from the building. An owner may want to have landscaping modified to prevent flooding.

These are the most common causes of water damage to commercial buildings in Far North Dallas. 

If a broken pipe or any other system results in damage, the owner or facility manager should contact a mitigation and restoration company.

Commercial Properties can be at risk to Damage from Water because they are Vacant.

1/11/2022 (Permalink)

As an owner of a commercial property, like an apartment complex or retail space, you want to make sure any water damage is taken care of quickly.

So, call our licensed, bonded and insured technicians today and we will arrive within an hourto begin implementing services. Please call us at 972-446-0383.

Prepare for Power Outages In Your Building During Storms

Our techs want you to be aware that storms and other severe weather can overload your power grid, causing power outages and blackouts.

You can prepare for this by installing a standby generator, which will allow you to continue to have some electricity to run the essentials if a storm does cause you to lose power.

Having a generator in the building can even reduce your chances of incurring flood damage because it will keep your sump pump running during heavy storms.

Generators are installed outside your property and powered by liquid propane or natural gas. It is then wired directly to your household’s electrical system, allowing it to automatically restore power within seconds of an outage.

If it seems too expensive to buy a large generator, you can opt for a smaller, portable one. They’re fueled the same way as the permanent ones, and are powerful enough to keep a few appliances and lighting up and running.

If you experience a power outage and find yourself dealing with subsequent leakage or flooding damage, call our commercial property damage Dallas techs and we will begin same day services to get your building cleared of all moisture.

Make sure that your commercial insurance coverage meets the minimum limits for any event that might occur during a storm or freeze.  

Ten Strategies for Selecting a Commercial Restoration Company in the Dallas Area

12/13/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights ten factors that property managers need to consider when choosing a commercial property damage restoration company.

SERVPRO of Carrollton understands the stress property managers undergo when a commercial property damage disaster occurs. Tenants demand results so their businesses can be up and running as quickly as possible. Time is money, and the loss of a customer can be financially devastating to a business. Listed below are ten tips to help Dallas, TX, property managers select a commercial damage restoration company that best fits the needs of the properties for which they are responsible.

How to Choose a Commercial Property Damage Restoration Company

#1. Real people

A reputable service provider will have customer service representatives who are always available and who are competent to start the restoration process moving forward in minutes. When tenants are calling about a water damage disaster, the property manager wants to speak with a person, not voicemail that promises a call back at the end of the day.

#2. Rapid response

A rapid response within an hour or less that is offered 24/7, 365 days a year, including on holidays, is a non-negotiable priority. Disasters seem to strike at the most inconvenient times. A delay of just a few hours in the response time can add thousands of dollars and days to the restoration process. Secondary advanced damage and a mold infestation can be avoided in most cases if the restoration team is able to arrive on the scene within an hour.

#3. Reliable assessment and estimate

A trustworthy company will provide the customer with a damage assessment and a detailed written estimate with digital documentation (both images and video). Look for a company that uses an industry-standard estimating software such as Exactimate.

#4. Responsible handling of the insurance claims process

Choose a company that has the capability and willingness to handle the insurance claims process from beginning to end. The property manager’s work never stops. A property damage disaster at a location may involve several tenants, adding multiple layers of complexity to the project. Hire a service provider that has staff who are trained and experienced in handling the claims process.

#5. Reasonable rates

The cost of the cleanup and restoration should reflect the nature and extent of the damage. More extensive damages should cost more to clean up and repair. Cash discounts signal trouble. Cutting costs to win a contract may result in a company cutting corners on the project. When health and safety are involved, thorough cleanup and restoration cannot be compromised.

#6. Respectful and courteous customer service

During the damage cleanup and restoration, the damage restoration company functions as an agent and representative of the property management company. Select a restoration company that has cultivated a culture of respect, courtesy, and empathy. Small business owners and managers affected by the disaster often regard their business and employees as family. For employees, their job is much more than a paycheck. Caring customer service should be a priority when selecting a property damage restoration company.

#7. Right equipment

Choose the company with state-of-the-art equipment. The right equipment for the job effectively leverages the workforce and speeds up the cleanup and restoration process. Advanced moisture-detecting technology measures and validates the proficiency of the drying process. Unacceptably high levels of residual moisture can foster a mold infestation.

#8. Relevant professional certifications

When pre-qualifying a damage restoration company, ensure they have the relevant IICRC industry certifications. A worthy company will have certifications in water, fire, smoke, mold mitigation, and biohazard cleanup as a foundation. Request a list of the company’s certifications with a brief description of each item.

#9. Restoration and reconstruction services

The property manager that chooses a company with proficiencies in both damage restoration and reconstruction services will find the project is more efficient, less time-consuming, and more cost-effective. Communication is streamlined, reducing confusion, delays, and frustration.

#10. Reviews and references

Choose a restoration with a solid relationship with customers and a favorable reputation in the community. Read both negative and positive online reviews. Pay attention to a restoration company that makes a concerted effort to resolve complaints to the customer’s satisfaction. Request references from past clients, and contact the references for personal testimonies about the quality of service. Is the company a good corporate citizen and involved in improving life in the local community?

Property managers can trust the restoration experts at SERVPRO of Carrollton for commercial water, fire, storm, and commercial damage restoration. They offer a rapid response 24/7, 365 days a year, including holidays. The local SERVPRO franchise can scale without delay to meet the challenges of any size commercial property damage disaster. The highly trained restoration technicians possess the knowledge, expertise, experience, and equipment to handle every type of disaster. A trusted leader in the restoration industry, SERVPRO of Carrollton is locally owned and operated. The technicians live in the community and care about the people they serve.

To learn more about commercial damage restoration in Dallas, TX, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383

The Importance of Fast Action in the Commercial Damage Remediation Process

11/23/2021 (Permalink)

Blog Summary: When a Carrollton, TX, business suffers a water, fire, smoke, or storm damage disaster, the business owner can rely on SERVPRO of Carrollton to respond quickly, even in situations that necessitate the client being placed on a waitlist.

Commercial damage restoration in Bent Tree, TX, is an essential service for businesses that have experienced water damage, fire and smoke damage, storm damage, or other property damage disaster. For commercial restoration to be most effective, the project must be started and completed promptly to avoid costly secondary damage, loss of inventory, disruption of business processes, and customer dissatisfaction.

A rapid response is always important in property damage remediation, but a commercial facility has different reasons for needing quick restoration than a residential property. For instance, homeowners want to be able to shorten their hotel stay so that they can return to their home and normal life; in contrast, business owners want to minimize the time that they are not able to conduct business. For a business, costs include not only the actual costs of the restoration project but also the loss of profit that could have been made during the time that business operations were disrupted.

An IICRC Certified Firm, SERVPRO of Carrollton is available to provide commercial restoration services 24 hours per day, 7 days per week, and 365 days per year, including on holidays. Technicians rely on their years of training and industry experience to provide a property damage restoration solution that suits the unique situation of the commercial client. Advanced equipment is utilized to thoroughly remediate the damage and enable the business to reopen.

Customer service is foundational at SERVPRO of Carrollton, whether the client needs water damage restoration at a small single-family home or fire damage restoration at a large commercial facility. When business owners or property managers work with SERVPRO of Carrollton, they are consistently pleased by the level of care and competence that the team exhibits. One commercial client wrote of SERVPRO of Carrollton’s services, “They did amazing work and worked and communicated with us successfully throughout the whole process. Thank you SERVPRO!”

How Does SERVPRO of Carrollton Manage Multiple Clients That Need Services?

In some situations, a commercial client has to be placed on a waitlist due to demand for restoration services. The increased demand can result from various factors, such as a storm that has affected businesses across the county. However, SERVPRO still delivers a rapid response that rivals the service of its competitors.

A client posted the following review of SERVPRO of Carrollton’s response to a water damage disaster that had occurred at an office building: “Our office building had a pipe break during the snowstorm.  It was a multi-floor flood. SERVPRO put us on a waitlist but responded within 36 hours, as soon as there was an opening.  There were other companies that waitlisted us but never responded afterwards. SERVPRO was very professional, thorough, and prompt. Their technicians were polite, informative, and honest. I highly recommend SERVPRO of Carrollton!!”

Can SERVPRO Provide Large Loss Restoration Services?

For large loss situations, SERVPRO of Carrollton can draw on the structure and resources of the SERVPRO Commercial Large Loss Division, which is composed of prequalified restoration specialists. Each large loss project is equipped with a commercial operations manager who supervises the process and ensures that communication and remediation are implemented rapidly and seamlessly. Having the ability to deploy highly-trained industry veterans and strategically cut expenses is part of the SERVPRO difference. SERVPRO’s large loss program has served a diverse assortment of clients from industries including property management, hospitality, the military, universities, and municipalities.

Listed below are some recent natural disasters that SERVPRO’s Disaster Recovery Team has responded to:

Hurricanes and Tropical Storms

  • 2021 Hurricane Ida
  • 2017 Hurricane Irma
  • 2017 Hurricane Harvey
  • 2016 Hurricane Matthew
  • 2012 Sandy
  • 2008 Ike
  • 2005 Katrina/Wilma/Rita

Floods

  • 2015 Carolina floods
  • 2010 Nashville floods
  • 2007 Chicago floods
  • 2007 Ohio floods

Fires

  • 2017 California wildfires
  • 2007 California wildfires

The combination of serving the local community and drawing on national resources creates a damage restoration experience that is reassuring for business owners. A SERVPRO of Carrollton representative states, “We’re locally owned and operated and can respond immediately to your emergency. Being locally owned, we make every effort to stay involved in the community, providing our time and services when needed.  We remain vigilant about giving back to our community at every opportunity, and we love being a part of the Carrollton community!”

To contact SERVPRO of Carrollton about commercial damage restoration in Bent Tree, TX, email the office at office@SERVPRO10952.com. Staff can also be reached by phone at (972) 446-0383

Commercial Property Destruction

11/5/2021 (Permalink)

SERVPRO may be known as a fire and water restoration company, but did you know we also provide commercial cleaning services for trauma, crime scene, and vandalism?

As a business owner, these situations are not ideal for any company and you want to make sure they are taken care of immediately. That's why SERVPRO  is ready 24/7 with the specialized training and equipment to safely clean these messes and get you back to business. 

Some of the cleaning services we provide include, but are not limited to:

*Blood, bodily fluids, and tissue remnants

*Fire Extinguisher residue

*Tear gas and pepper spray residues

*Destruction of property

*Odor removal and deodorization

*Spray paint removal from exterior walls, walkways, glass, etc.

Such trauma, crime scene, and vandalism instances can range from bloody noses to complete destruction of property. Our technicians are highly trained to safely and effectively clean your commercial property as quickly as possible. The core steps taken to properly restore these situations include:

1.) Health and safety of personnel, occupants, workers, and technicians is of upmost importance. The appropriate personal protective equipment and engineering controls are used for proper protection first and foremost.

2.) Documentation is properly maintained prior to clean up (in an accident or crime scene scenario, police have finished processing the situation).

3.) Evaluation and assessment of the effected area and any other area that may be contaminated is conducted to determine the scope of work to be performed.

4.) Isolate and contain the affected areas to prevent cross-contamination.

5.) Removal of contaminated materials or decontamination by cleaning and application of an antimicrobial when removal is not possible.

6.) Application of appropriate government-registered antimicrobial shall be applied to ensure structure, systems and contents are safe for use. 

7.) Post remediation evaluation and verification is performed to confirm cleanliness and safety of all areas.

Every trauma, crime scene, and vandalism situation is difficult. If you find your business in this tough situation, we will always treat your property and personnel with the empathy and respect during these trying circumstances.

SERVPRO of Carrollton and Bent Tree is determined to ensure the safety and cleanliness of each situation and make it look "Like it never even happened." 

The Benefits of Hiring a Professional Damage Restoration Company in Order to Avoid Liability Risks

10/20/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton advises that businesses hire a bonded, insured, and certified damage restoration company when a property damage disaster occurs.

SERVPRO of Carrollton, a damage restoration company serving the areas of Carrollton, Bent Tree, and Dallas, employs highly trained and certified professionals who use advanced equipment, the latest technology, and superior cleaning methods to handle all types and sizes of residential and commercial property damage disasters. As a member of a franchise family composed of over 1,700 partners, the SERVPRO of Carrollton team is an excellent choice when a swift response, quick action, and highly trained technicians are needed for a commercial cleanup and restoration project in Carrollton, TX.

An OSHA Fact Sheet entitled “Keeping Workers Safe During Disaster Cleanup and Recovery” informs employers and workers of the hazards associated with the cleanup and restoration of a property damage disaster. The document reads, “Natural disasters can cause widespread flooding and damage to property and infrastructure. Cleanup and recovery activities involve hazards that can cause serious injuries or death. OSHA urges employers and workers engaged in cleanup and recovery to be aware of these hazards and how to protect workers.”

When a business, office complex, or manufacturing facility suffers water damage, fire damage, smoke damage, sewage spill, or other types of property damage disaster, the cleanup and restoration must be accomplished swiftly, thoroughly, and safely. Long delays impact revenue and customer service. The consequences of failing to thoroughly clean up a property damage disaster can have a negative long-term impact on the health of the occupants and the equipment, machinery, supplies, raw materials, and inventory. Secondary water damage can lead to other issues, including catastrophic structure failure and mold infestation.

The OSHA Fact Sheet urges employers and employees to assess the situation and identify any safety hazards to which cleanup and restoration crews will be exposed. The fact sheet enumerates a wide array of hazards arising from the cleanup and recovery from different types of disasters. Here are some of the hazards identified by OSHA:

Disaster: Flood or Other Water Intrusion

Floodwaters, sewage spills, ruptured pipes, or other water intrusions create issues such as:

  • Bacteria and other organisms from contaminated water, soil, and sewage
  • Toxic substances from the industrial site
  • Mold and fungi growing on wet or moist surfaces
  • Burns and electrocution from water-soaked electrical panels, machinery, and damaged wiring
  • Slips and falls on slippery surfaces
  • Tripping over uneven surfaces or debris hidden under murky, muddy water

Cleanup Task: Tree Trimming and Debris Removal

Severe weather can topple trees, break limbs, and generate large amounts of debris that need to be removed from entrances, parking lots, loading areas, equipment, company trucks, employees’ vehicles, and the building itself. The temptation for key decision-makers, such as the operations manager or the property management supervisor, is to put employees to work cutting up fallen trees and hauling debris.

  • Injuries from falling tree limbs
  • Injuries from chain saws, chippers, and other equipment
  • Strains or sprains from lifting tree limbs and debris
  • Heat exhaustion from overexertion

Disaster: An Industrial Fire, Smoke, Water Damage Disaster

A commercial fire creates a complex and multifaceted challenge. Employees working in cleanup and restoration are exposed to a potentially fatal hazard matrix. Some of the serious hazards that employees tasked with cleanup and restoration may encounter include:

  • Respiratory injury from inhaling toxic soot, ash, and gases
  • Skin, eye, and nose irritation
  • Injury from falling or collapsing debris
  • Slip-and-fall incidents
  • Back strain from lifting water-soaked items

Miscellaneous Hazards

Employees may be exposed to dangers of varying degrees, such as:

  • Falls from ladders, roofs, scaffolding, and aerial lifts
  • Carbon monoxide poisoning from working around gas- or diesel-powered generators in a confined environment
  • Heart attack, stroke, or heat exhaustion from working in an unventilated or under-ventilated area at extreme temperatures
  • Wound infection from exposure to water contaminated with sewage, soot, ash, and chemicals
  • Exposure to toxic substances, asbestos, lead-based paint, dioxins, or other harmful or deadly chemicals created, spilled, or released by the fire or efforts to extinguish the blaze
  • Being struck or run over by vehicles or equipment used in the cleanup and restoration process

Worker Rights

The OSHA Fact Sheet quoted above also addresses the rights of the employee to have a safe working environment, adequate training for the job, and necessary protective gear related to the task at hand. A grievance procedure is also mentioned for employees who wish to file a complaint.

Concerning worker’s rights, the document states, “You have the right to a safe workplace. The Occupational Safety and Health Act of 1970 (OSH Act) was passed to prevent workers from being killed or seriously harmed at work. The law requires that employers provide their employees with working conditions that are free of known dangers. OSHA sets and enforces protective workplace safety and health standards. OSHA also provides information, training, and assistance to workers and employers. Workers may file a complaint to have OSHA inspect their workplace if they believe that their employer is not following OSHA standards or that there are serious hazards.”

Liabilities and Litigation

In the push to return to business as usual, management may enlist the services of employees to handle water removal, cleanup, and restoration. Without proper training, adequate PPG, commercial-grade equipment, advanced cleaning techniques, and industry-standard cleaning solutions, employees will not be able to safely, quickly, efficiently, and safely clean up and restore the property.

The liability of potential litigation from accidents and any health effects stemming from working in a dangerous and contaminated environment could be catastrophic for the company. The best course of action is to entrust the cleanup and restoration to trained, bonded, and insured professionals who have the equipment, training, and PPG to achieve the goal of resuming normal business operations as soon and as safely as possible.

Professional and medical offices, businesses, manufacturing plants, distribution centers, educational institutions, and retail outlets can trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. They offer twenty-four-hour emergency service, faster to any size disaster, highly trained restoration technicians, and advanced restoration and cleaning equipment.

For more information about Bent Tree, TX, commercial damage restoration services, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com

Water Damage from Sprinkler Systems in Commercial Properties.

10/15/2021 (Permalink)

An automatic sprinkler system is a very valuable tool in fire suppression and prevention. Even so, by some uncontrollable event or if not properly maintained, these systems may fail. 

This failure could result in disaster by fire or from serious water damage from the sprinklers if water is unexpectedly released.  

Common Causes for Sprinkler System Failures

  1. Freezing of water filled pipes
  2. Mechanical damage
  3. Installation defects
  4. Deliberate sabotage
  5. Overheating from excessive temperatures
  6. Corrosion of sprinklers, fittings, pipes, and other components
  7. Environmental stress cracking of PVC plastic sprinkler pipe and fittings
  8. Manufacturing defects, including recalled sprinklers

Potential Hazards of Water Damage

  1. Damage - Destruction to property 
  2. Disruption - Loss of use of property during repairs
  3. Health Effects - Mold can develop causing health effects
  4. Costs - Repair and/or replacement of sprinkler system
  5. Reputation - Lost customers or tenants due to unusable space

Prevention Tips

  1. Maintain fire sprinklers in accordance with recognized standards
  2. Ensure installations are completed by experienced and licensed contractors
  3. Take action to reduce chances of system freezing
  4. Call SERVPRO of Bent Tree and Carrollton if water damage is experienced in your facility.

SERVPRO has the experience and professional staff to bring your property back to its preloss condition quickly and efficiently. 

How can I protect my business from rain damage?

9/13/2021 (Permalink)

Ceiling damaged from Water Ceiling damaged by water.

Prevent Rain Damage To Your Business

Rain damage to business can be a major problem but is often preventable. By maintaining the structural integrity of your building’s exterior, you can minimize potential damage from rain and storms.

Prevention
When it comes to protecting your commercial building from storm damage, routine maintenance is key. Keeping the structure in good repair prevents weak spots that are vulnerable to strong winds and heavy rains. All buildings have an envelope, the barrier between the inside and outdoors. The building envelope has several components, including:

  • Roof
  • Foundation
  • Walls
  • Windows
  • Doors
  • Seals

Have the entire building envelope inspected at least once a year and address any problems quickly. Your contractor can let you know if you need more frequent inspections.
In addition to structural issues, be sure to watch out for landscaping dangers as well. Keep limbs trimmed and make sure sick or weak trees are cleared from the property.

 Cleanup
Even properly maintained buildings can suffer storm and rain damage. Fortunately, quick action can prevent further problems. If water inundates your building, the first step after ensuring everyone is safe is removing the standing water and remaining moisture. If possible, dry the property out within 24 hours to prevent black mold and other fungal growth.
After the property is dry, it should be thoroughly cleaned. Flood water often harbors bacteria and other contaminants that can linger even after the water has been removed. A certified restoration service has the knowledge to select the best cleaning product and technique for every affected item and let you know which items should be replaced rather than restored. After everything is dry and sanitized, damaged items can be repaired.
The weather at your business site may be unpleasant or unpredictable, but there are ways you can protect your commercial property from storm and rain damage. Perform routine inspections, keep the building envelope in good repair and clean up any water damage as soon as possible to prevent mold growth.

Stop Water Damage in your Restaurant before it starts.

9/13/2021 (Permalink)

Dallas restaurants have been hit hard by the recent COVID situation, and are just now opening their doors to welcome back patrons and start generating revenue again. Nothing can be more devastating for a restaurant than to experience water damage that forces the business to close yet again. Here are a few tips to stop water damage in your restaurant before it starts.

Use your commercial dishwasher properly

Dishwashers are notorious for causing floods in restaurants. While they’re designed to be a convenience that can wash dishes while you attend to cooking and serving, there are a few tips to follow to ensure they don’t cause a flood. It is tempting to put lots of dishes and utensils in the dishwasher to get more clean in each load. However, overcrowding can cause flooding which can lead to water damage. An over-filled dishwasher is much more likely to leak. It is better to do a couple of smaller loads than trying to fit everything into one big load. Make sure every staff member knows which detergent is best. Always use a dishwashing detergent, and always follow the manufacturer instructions. The incorrect dishwashing detergent or too much of the correct cleaning agent might cause suds or even a blockage.

Keep dishwashers and sinks well-maintained

Loose hinges, misaligned door latches, or broken seals, can all cause leaks in dishwashers. Simply adjusting and tightening a few screws may fix the problem. However, if it is not possible to right the door or seal, it is better to replace the appliance. Hoses and drains in dishwashers and sinks can develop cracks or other wear over time. Constant use might corrode hoses make a hole, and aging hoses can become unstable or cease to fit properly. Check all the components of the sink and dishwasher regularly and replace it at the first sign of wear and tear.

Don’t be careless with water

While it’s true that “a watched pot never boils”, an unattended pot being filled with water will likely flood every time! Make sure your staff knows that any time there running water being used, filling a sink, or filling a pot, they should never walk away until the water is turned off. That simple step can help prevent water damage in your restaurant.

Water damage can be devastating for restaurants. In the event of a leak, SERVPRO’s IICRC-certified technicians are on hand to help with cleanup. We extract water from your premises and use dehumidifiers and air movers to dry the surrounding area so you can resume business as soon as possible. If you experience any kind of water damage, reach out to SERVPRO of  Carrollton and Bent Tree 24/7 at 972-446-0383.

How Commercial Reconstruction Services Help Businesses Recover From Property Damage

8/3/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides commercial reconstruction services that help businesses get back to business. These services enable businesses to recover from a property damage disaster and resume normal operations.

SERVPRO of Carrollton, a trusted leader in the commercial damage restoration industry, provides comprehensive building and reconstruction services to businesses that have suffered extensive fire, smoke, water, or storm damage. When a property damage disaster disrupts or halts normal business operations, the consequences can be financially devastating even if insurance pays for most or all of the damage restoration.

How Property Damage Devastates Businesses

  • Management and staff are distracted and overwhelmed by the burden of dealing with the disaster, but they still have to conduct business under extremely difficult conditions. Job performance suffers, efficiencies decline, and quality control issues increase.
  • Customers may receive inadequate service.
  • Production disruptions negatively impact sales, revenue, and profits.
  • Overhead expenses continue to grow.
  • If employees lose wages, they may seek other employment. The process of replacing and training the workforce is very costly.
  • Vendors forfeit sales, hurting the bottom line.
  • Customers and clients take their business elsewhere.
  • Negative customer reviews on social media and other review platforms can hurt sales.

The Problem of Negative Customer Reviews

According to an Inc.com article on the impact of customer reviews on business success, “While great customer reviews can boost sales, bad reviews can hurt them — those are obvious correlations. Understanding how customers interact with your brand and the customer experience you create is vital to your success. When customers are unhappy, there’s a 91 percent chance they won’t do business with a company again. Dissatisfied customers typically tell nine to 15 other people about their experience; some tell 20 or more. A negative customer experience is the reason 86 percent of consumers quit doing business with a company. Good customer experiences lead 42 percent of consumers to purchase again (Zendesk Customer Service Study). Negative customer experiences lead to bad reviews, and a bad review can do serious damage — the kind that takes more than a good review to fix.”

SERVPRO of Carrollton: A Local Leader in Damage Restoration and Reconstruction

When a business has sustained fire, water, or storm damage, temporary protective measures, such as emergency tarping, should be implemented to prevent additional damage. Other steps should be taken to secure the building, including boarding up windows and doors.

After protecting and securing the damaged commercial structure, the professionals at SERVPRO of Carrollton can initiate the damage restoration process. In addition, the affected business may need reconstruction services to return the property to its preloss condition.

The professionals at SERVPRO of Carrollton can streamline the restoration process by handling both the initial damage mitigation and the rebuilding of affected areas. When one qualified company manages and executes the entire process, the business saves time and keeps costs low. The improved efficiency reduces interruptions of business operations, limits lost wages, and minimizes supply chain disruptions. Customers may not even be aware that the business has sustained a property damage disaster.

SERVPRO of Carrollton delivers a full range of commercial restoration and reconstruction services that will bring a building back to full functionality. These services include:

  • Emergency tarping and board up
  • Carpet repair and installation
  • Document drying
  • Dry cleaning
  • Drywall removal and installation
  • Electrical repair
  • Electronics restoration
  • Fine art restoration
  • Furniture restoration
  • General contracting
  • Hardwood floor repair
  • HVAC services
  • Linoleum floor repair
  • Marble and tile floor repair
  • Move out services and temporary warehouse space
  • Painting
  • Plumbing repair and installation
  • Portable power generation
  • Roofing repair and replacement services
  • Scalable resources
  • Temporary fencing
  • Tree removal

Take the First Step: Emergency READY Profile

SERVPRO’s Emergency READY Profile (ERP) process assists businesses in the creation of a readiness profile for all of its locations. This readiness plan prepares a business for any disaster. The Emergency READY Profile of each facility is a component of the superior customer service provided by SERVPRO. The business owner collaborates with SERVPRO to gather and document crucial information in case of a disaster. Access to this information expedites the restoration process. The business owner has access to the information 24/7 online and by using SERVPRO’s free smartphone app.

The comprehensive emergency plan contains critical information that saves emergency responders precious time, helps contain damage, and minimizes or prevents personal injury. The ERP includes:

  • the location of shut-off valves
  • the location and operation of fire suppression system controls
  • emergency contact numbers and more

To learn more about commercial damage restoration in Bent Tree, TX, and the surrounding areas, please contact the office by phone at 972-446-0383 or by email at office@SERVPRO10952.com

SERVPRO Commercial Remediation Services Help Businesses Recover After Disaster

7/16/2021 (Permalink)

Disasters of any kind can strike Dallas businesses. From destructive monsoon storms to mold to fire damage, when a business experiences damage, the loss can be compounded by the inability to run a business until the damage is addressed. SERVPRO of Carrollton and Bent Tree is here to help after your business suffers a water, fire, or any other loss.

SERVPRO’s trained professionals stand at the ready

SERVPRO has trained professionals on call 24-hours a day that are ready to answer your call and come to the rescue for whatever damage your business may suffer. Our water extraction and restoration technicians can mitigate damages caused by a water or fire event and get your operation back up and running as quickly. From fire damaged office spaces to flooded warehouses, and anything in between, SERVPRO of Carrollton has you covered and can make commercial water and fire damage “Like it never even happened.”

Getting your business back up and running

 Let SERVPRO help with our commercial water mitigation and restoration services. Our highly trained team of IICRC certified restoration and drying specialists not only restore your property but your piece of mind and reclaim order in a hectic situation. We’ll work with your property managers to review the situation completely, offer our suggestions for remediation, and inform them every step along the way until the process is finished, helping to get your business back up and running as quickly as possible.

How SERVPRO can assist with damages

Our crews can extract water from your commercial facility and start the drying process quickly so that you can get back to production or back to regular operation as soon as possible. If your business experiences fire or mold damage, we’ll diligently work to address the issue until your business is restored. Even if your facility has been significantly damaged, SERVPRO can work with your operation team to implement alternative daily operations so that your business can continue to operate and conduct business while the facility undergoes the drying process. No matter what kind of disaster you face, our commercial restoration services can help.

Contact SERVPRO for your commercial damage remediation needs

SERVPRO of Carrollton and Bent Tree is a locally owned business so we know how crucial it is to get back up and running as soon as possible. We understand that every day that production or operations are interrupted, affects your business's bottom line. Don’t let damage of any kind ruin your business. Call the pros that are faster to any size disaster and can get the job done right the first time. Contact us 24/7 at 972-446-0383 to get on the road to recovery quickly.

How SERVPRO’s ERP Can Help Your Business If You Experience Damage

6/16/2021 (Permalink)

What is the SERVPRO ERP?

SERVPRO’s ERP is a system that helps businesses create a readiness profile for all of their locations to be prepared for any disaster. The ERP helps business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. It allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster, we have access to any relevant documents and information immediately Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app, creating a comprehensive emergency plan for the business. A comprehensive emergency plan contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.


The SERVPRO ERP Creates Faster Responses

With a profile in the ERP system, we can respond to your business emergency faster much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us. Whether your emergency is water, fire or flooding, the ERP gets us out to your business faster, which can help minimize damage with faster reaction to the emergency.

Our ERP Priority Response

Some events, such as flash flooding, may hit many buildings and neighborhoods at once. This can cause resources to get tied up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you. The ERP app gives you priority response to any damage emergency you have. We’re dispatched faster to your location to start handling your issue right away.

More Effective Responses with Prior Knowledge

Having critical information such as breaker locations, water lines placement, floor plans, and inventories allow our IIRC trained technicians to do their work with unmatched efficiency. By giving us a wealth of information ahead of time, businesses help to ensure that any SERVPRO teams working on your business can better understand what they are working with and the job they are doing, without wasting precious time locations breaker boxes, lines, etc.

Multi-Location Management Damage Control

Many companies operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems, depending on the situation. The SERVPRO ERP system allows businesses to create separate profiles for each business location, eliminating confusion and ensuring that more severely damaged locations are treated first.

Damage of any kind can impact a business. 

SERVPRO of Carrollton, TX is ready to respond to your company's needs 24/7. If water, storm, flood, or fire damage has impacted one or more of your locations, or if you would like to set up a free consultation, please call us at 972-446-0383!

What Are Common Causes of Fire Damage in Businesses and Commercial Settings?

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights common causes of commercial fire damage and how to deal with damage restoration in the business environment.

The professionals at SERVPRO of Carrollton understand that commercial fire damage in Dallas area businesses creates a cascading effect of property damage. Flames destroy whatever they consume. The heat from the fire melts, fuses, degrades, or ruins equipment and weakens the structural integrity of buildings. Smoke and soot coat surfaces and contaminate the facility with highly toxic substances. These substances are given off by the combustion of the structure and the chemicals, metals, and plastics used in the manufacturing process.

The water, foam, or dry chemicals deployed to extinguish the fire create another type of property damage disaster that may be more extensive than the fire itself. The size of the facility, the materials unique to that commercial setting, and the means used to extinguish the flames require the skill, expertise, equipment, and advanced technology of property damage restoration professionals.

Five Common Causes of Commercial Fires

Commercial fires cost billions of dollars in property damage every year, not to mention the loss of life which cannot be measured in economic terms. The National Fire Protection Association reports that there are about 37,000 fires at industrial and manufacturing properties each year in the US. That is a staggering one hundred fires per day. These fires cause one billion dollars in direct property damage each year.

A leading contributor to these fires is a lack of awareness of the many fire risks that exist in the work environment every day. To help managers and employees identify these fire risks, SERVPRO of Carrollton is highlighting five factors that commonly cause industrial fires and explosions.

  1. Combustible dust

Combustible dust is a major cause of fire in many industries, including woodworking, food manufacturing, metalworking, chemical manufacturing, and pharmaceuticals. Common substances such as dyes, food, metals, and chemicals are combustible in dust form. The initial explosion can create a larger dust cloud which will then ignite, causing a more massive secondary explosion that has the potential to damage or destroy the entire facility.

A regimen of scheduled dust removal to prevent excessive accumulation is the key to maintaining a safe work environment. Caution is advised when removing accumulated dust since the resulting dust cloud can itself be a fire hazard.

  1. Hot work

Hot work involving welding and torch cutting is one of the leading causes of commercial fires across all industries. Burning, brazing, soldering, and heating can create serious fire hazards. Sparks and molten material can travel as many as thirty-five feet from the source. Hot work is also a factor in combustible dust fires. Proper safety procedures can help prevent fires caused by hot work.

  • Avoid hot work if possible.
  • Train employees about the risks associated with hot work, as well as any site-specific dangers, the proper procedures and policies, and the use of well-maintained safety equipment.
  • Make sure that the work area is clear of flammable or combustible materials, such as dust, gases, and liquids.
  • Implement a written permit system for all hot work projects, even where permits are not required. Better safe than sorry!
  • Supervise the work. If outside contractors are employed, make sure a safety professional is on hand to provide supervision.
  1. Flammable liquids and gases

Often occurring at chemical plants, these types of fires can be disastrous. Industry, in general, involves flammable liquids and gases at every level of production, from the propane for the forklift to the diesel fuel for the trucks that transport the finished products.

To mitigate the risk of a fire from flammable gas or liquid, take the following safety precautions:

  • Be aware of the safety information for every flammable liquid on the premises. The material safety data sheet (MSDS) for each product will have this information.
  • Follow proper storage protocols.
  • Control all ignition sources.
  • Provide personal protective gear (PPG).
  1. Equipment and machinery

Equipment and machinery malfunctions contribute to the 3,000 industrial fires that occur each month. Fire hazards can arise from the improper installation of machines, especially furnaces used in a manufacturing process. Sometimes, the failure to properly operate a piece of equipment can result in a fire.

A key factor in equipment and machinery fires is lax maintenance. Proper lubrication not only increases efficiency and extends the life of mechanical equipment, but it also reduces friction which can cause fire hazards. Risks can be reduced by adhering to recommended maintenance and cleaning procedures.

  1. Electrical hazards

Electrical fires are among the top five causes of fires in manufacturing plants. Here are several common electrical fire hazards:

  • exposed wiring or wiring that does not meet code specifications
  • overloaded outlets, extension cords, or circuits
  • static discharge

Sparks from any of the above electrical hazards can ignite combustible dust, flammable liquids, and flammable gases.

Awareness and prevention are the keys to reducing or eliminating electrical fire hazards. Training, maintenance, and following best practices are essential for safety and success.

The restoration experts at SERVPRO of Carrollton specialize in water, fire, storm, and commercial damage restoration, and they provide twenty-four-hour emergency service, a fast response, and highly trained restoration technicians. With over fifty years of experience, SERVPRO is a trusted name in the damage restoration industry.

To learn more about Bent Tree, TX, fire damage restoration services, call SERVPRO of Carrollton at (972) 446-0383 or email the company at office@SERVPRO10952.com.

How Commercial Cleaning Services Help Make Carrollton, TX, Businesses Safe and Healthy Spaces

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides customized commercial cleaning services tailored to the unique needs of each business that the company serves.

SERVPRO of Carrollton provides industry-leading commercial cleaning services to Carrollton, TX, businesses. To overcome the dirt, grime, odors, and moisture that collect in the office or production areas and exceed the janitorial staff’s normal scope of cleaning, call SERVPRO of Carrollton for prompt, professional, deep-cleaning service. From removing odors to deep cleaning flooring and carpets, entrust the safety of customers and employees to the highly trained and certified SERVPRO cleaning technicians, who create a clean and safe space. Expertly trained cleaning professionals equipped with the best cleaning and deodorizing products provide SERVPRO’s clients with the best cleaning the industry has to offer.

When are cleaning services needed?

Businesses, hotels, restaurants, distribution centers, call centers, and institutions have ongoing cleaning service needs. However, occasions arise when specialty cleaning services or intensive cleaning protocols are required for the safety and security of employees, vendors, customers, or clients. What are some of these occasions when special cleaning measures are needed?

  • In the last ten to fifteen years, the US has seen outbreaks of invasive pathogens that have challenged normal life patterns and activities. An outbreak or pandemic can devastate a business, doctor’s office, school, or daycare. Intensive, professional deep-cleaning processes that utilize the best EPA-approved solutions are the best way to address these hurdles.
  • Extensive water damage, flood damage, or sewage spill can necessitate calling in cleaning professionals who have the resources and training to deep-clean areas contaminated by biohazard disaster. Validation and certification of the effectiveness of the cleaning, disinfecting, and sanitizing efforts may be crucial for the re-opening or continued operation of the business or institution.
  • A structure fire introduces toxic chemicals, harmful soot, and contaminated water into the environment. Enlisting the services of a certified commercial cleaning specialist is not only necessary but it also may be required by public health officials and the insurance company before a commercial operation is allowed to re-open.

What is Certified: SERVPRO Cleaned?

Businesses need solutions that address and overcome the challenges presented by the pandemic. Certified: SERVPRO Cleaned is a program designed to meet these unique challenges. The program is a deep-cleaning approach that applies a defensive, proactive viral pathogen cleaning strategy backed by more than fifty years of cleanup and restoration experience. Featuring a three-pronged effort that includes an industry-leading proprietary training program, EPA-approved cleaning solutions, and proven remediation processes, the SERVPRO team helps businesses in Dallas, TX and across the country serve their communities safely. Certified: SERVPRO Cleaned enables local businesses to operate with the confidence and integrity that comes from knowing that employees and customers are safe.

How can the Certified: SERVPRO Cleaned program help a business?

Cleaning has risen to a new level since the pandemic appeared on the national and international scene in late 2019. SERVPRO has risen to the challenge to help keep a business’s customers and employees safe. The Certified: SERVPRO Cleaned badge makes a bold and visible statement that announces to customers, employees, and others that this business has made a substantial commitment to pursue a higher standard of what it means to be clean.

Is Certified: SERVPRO Cleaned a one-size-fits-all approach?

This unique standard-setting cleaning program is tailored to meet specific needs. Each business has a Cleaning Protocol Specialist who knows the client’s industry or service sector. The customized cleaning program takes into consideration factors including the industry type, building size, employee and customer density, high-frequency touchpoints, congestion points, and foot traffic.

Can SERVPRO provide the entire range of cleaning services for any business?

SERVPRO of Carrollton can provide a comprehensive menu of services for a wide range of businesses and industries. The scope of cleaning services includes:

  • Carpet and upholstery
  • Drapes and blinds
  • Ceilings, walls, and hard floors
  • Air ducts and HVAC
  • Trauma and crime scene
  • Biohazard and sewage
  • Odor removal and deodorization
  • Vandalism

Tapping into the knowledge, expertise, and resources of SERVPRO of Carrollton for a comprehensive commercial cleaning solution eliminates decision overload for the busy operations manager, property manager, or small business owner. Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration.

For more information about commercial cleaning in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How Quickly Should a Business React when Water Damage Occurs?

4/12/2021 (Permalink)

damaged ceiling Damaged ceiling

An unexpected water disaster can be detrimental to any business, large or small. The key to keeping water damage to a minimum and restoring your business to a functional state again is based on how quickly you react to water damage. While some situations seem minor, even small amounts of water can cause significant damage if left unchecked. See how much damage can happen in a small amount of time without proper water damage remediation.

How much damage can happen over time when a water disaster occurs?

Water damage within minutes

  • Water quickly spreads into floors, drywall, fixtures, equipment, and documents.

Damage in the first 24 hours

  • Drywall swells and breaks from the saturation
  • Hardwoods and furnishings swell and crack
  • Microbial growth begins

Water damage within 5 days

  • Mold growth accelerates
  • Wood is saturated and warped
  • Ceilings collapse
  • Flooring is likely unsalvageable

Unchecked damage after 5 days

  • Structural safety is compromised
  • Contaminants are a serious threat
  • Restoration costs escalate

How your business can be prepared for water damage

To be prepared, you need to develop a contingency plan in case of water damage or any other kind of emergency. SERVPRO of Carrollton and Bent Tree has an Emergency Ready Profile that is a free assessment of your facility when such disasters strike your business. The SERVPRO ERP identifies prioritized points of contact for authorizing the cleanup and restoration to begin. This saves time which will get your business up and running quicker saving time and money. It also provides detailed information such as water and gas shut-off valve locations and other priority information to accelerate reaction time and keep damage to a minimum. This will provide the crews reacting to your situation a quick reference of what to do, how to do it, and who to call…crucial when time is of the essence!

Protect your business by setting up an ERP with SERVPRO of Carrollton.

Contact us at 972-446-0383 to learn more about protecting your business.

We’re here 24/7 to assist you with any emergency you may experience.

Five Tips for Preventing Mold Growth During the Construction Process

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps customers understand why industry certifications are vital for a property damage restoration company.

Led by a team with forty years of combined experience in the service industry, SERVPRO of Carrollton proudly serves the commercial damage restoration needs of local Carrollton and Bent Tree businesses. Years of experience dealing with mold infestations in commercial and residential settings enable the team to understand the devastation that unchecked mold growth can cause. It is especially important for builders, contractors, and other professionals in the construction industry to understand how mold growth during the construction process can put them at risk of litigation.

Buildings.com, an industry news source for building owners and facility managers, highlights the potential costs of a mold infestation resulting from construction defects. “Mold has always been present in our outdoor and indoor environments; it caused primarily minor concerns and problems until 2001 when a legal case in Texas awarded a homeowner $32 million as a result of mold infestation due to construction defects.”

While landlords are typically the target of litigations involving mold infestations, builders and contractors can be liable for a lawsuit in the following cases:

  • A breach of contract: The construction process left the structure susceptible to mold growth.
  • A breach of warranty: The construction work did not meet the standards required by state law or by a warranty, whether implied or expressly stated.
  • Negligence: The builder failed to fulfill a duty to the plaintiff to keep the structure free of mold, and the plaintiff was harmed by the mold growth.

Preventing mold growth and minimizing opportunities for mold infestations during the construction process is essential in order to avoid future litigation by the client. No building company wants to find itself the defendant in a multi-million-dollar lawsuit over a mold infestation that could have been avoided by taking the right steps during the construction process. Fortunately, builders can implement several strategies that reduce the risk of mold infestation arising during the construction process.

  1. Prioritize building dry-in.

According to a leading environmental consulting firm, drying in is “the process of sealing the building envelope, which prevents the penetration of water into the interior. This includes installing a water-tight roof, exterior siding, windows, and seals around windows and other openings.”

  1. Keep all construction materials dry and well ventilated during the building process.

Moisture is a key ingredient for mold growth, so the proper watertight storage of construction materials is crucial to mold prevention. To reduce the storage time, it is recommended that the materials be delivered just before they are to be used.

If construction materials do become wet, let them dry sufficiently before they are used. Use a moisture meter to determine if the materials are dry enough to be used. Wood should not have more than 19% of moisture, while engineering materials should not have more than 4% of moisture.

  1. Consider using building materials specifically designed to resist moisture accumulation.

Moisture resistant building materials include:

  • Paperless drywall
  • Breathable wall insulation
  • Non-porous flooring
  • Decay-resistant wood, such as redwood, cedar, bald cypresses, and certain types of oaks
  • Moisture-resistant gypsum board
  • Waterproof mortar
  • Ceramic tile
  • Reinforced glass
  • Brick and cement
  • Steel
  1. Invest in commercial dehumidifying equipment.

Commercial dehumidifiers speed up the drying process for damp building materials and reduce the overall humidity and moisture within the structure that is being built. During particularly wet weather, a dehumidifier is an invaluable tool.

  1. Partner with a highly-qualified mold removal company to remediate any mold growth at a building.

If a mold infestation is detected or suspected during the construction process, the mold growth must be dealt with promptly and thoroughly in order to avoid litigation that could be financially devastating to the contractor. Even if no mold has been spotted, it may be a good idea to consult with a commercial mold removal company at the conclusion of the construction project to confirm that the structure is free of mold growth.

A trusted leader in the mold remediation industry, SERVPRO of Carrollton provides mold remediation services that instill confidence in both the construction contractor and the building owner. Technicians respond quickly and work to contain the infestation so that it does not spread throughout the structure. The team at SERVPRO of Carrollton has the education, experience, and equipment to safely and effectively implement the remediation process.

To learn more about the commercial damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

How Commercial Fire Safety Has Been Affected by COVID-19

1/26/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how COVID-19 is presenting fire safety challenges that businesses need to address. These challenges include ingress and egress concerns, the potential for blocked exits, altered evacuation plans and protocols, furloughed or unavailable staff in charge of fire safety, and building alterations.

SERVPRO of Carrollton provides commercial damage restoration and cleaning services to the business community of Carrollton and North Dallas. Fire, smoke, water, mold, and storm damage services are available on a scale to accommodate a small, isolated property damage disaster or a catastrophic property damage disaster encompassing multiple structures and millions of square feet.

Pandemic Paradigm Shifts in Commercial Fire Safety Practices

COVID-19 has caused a cascade of changes in the structure and implementation of fire safety training and practices in the commercial environment. Scale, cost, and liability have a bearing on both quality control and safety initiatives pertaining to COVID-19 prevention and containment strategies in the workplace.

Coping with COVID-19 safety protocols in the workforce, such as social distancing, self-quarantining, handwashing, masking, and health screening at designated entrances, presents new and unforeseen challenges in terms of fire safety standards.

A leading news and information service for the facilities, workplace, and built environment community describes the fire risk management challenges in the following terms: “Not only must the implications of a new office layout and social distancing be considered, but employers must navigate other additional changes in risk in their buildings. Many businesses, whether they have remained open, or not, are experiencing changes in risk. In all cases, businesses should be aware of these changes in risk and review their Fire Risk Assessments (FRA) accordingly, to ensure they are suitable and sufficient, as recommended…”

Here are some specific tips that need to be considered when reconfiguring fire safety plans to accommodate COVID-19 health and safety guidelines.

Tip #1: Account for vulnerable people.

Now more than ever, risk management encompasses not just employees but also other onsite personnel not directly employed by the company. These special circumstances include workers and service providers such as contract labor, vendors, or other onsite personnel or support businesses. Many businesses contract technicians working in quality control, equipment maintenance, cleaning services, IT management, or health services who provide onsite services during and after the workday. Fire safety plan managers have, in the past, factored this non-employee onsite personnel into the facility’s fire safety plan. Similarly, the challenges presented by COVID-19 for special circumstances are not unique, but they are nuanced.

In response to COVID-19, businesses have made adjustments that allow employees with health vulnerabilities to return to work. These accommodations include such options as isolating the employee in a separate office. Fire safety escape plans must consider these circumstances when configuring a fire escape plan and must ensure that isolated employees are notified and evacuated.

Employers, whether C-level corporate management or onsite fire safety managers, will need to revisit and revise emergency evacuation plans for their staff and other onsite personnel. Procedures must accurately reflect the workforce and account for any additional risks arising from the establishment of new working locations or job performance patterns.

Tip #2: Revise safety plans to reflect facility renovations.

Companies and business owners must be aware of the potential risk incurred when making temporary alterations to buildings in order to comply with COVID-19 mandates. Direct circumvention of existing building and fire codes puts a commercial business at risk of litigation. A cursory risk analysis reveals the unfavorable nature of the exposure.

Examples of at-risk alterations include propping fire doors open to reduce the need to touch and possibly contaminate door handles. These door handles, doorknobs, crash bars, and other ingress/egress touchpoints could cause the spread of COVID-19. Propping open a fire door affects fire protection along two dimensions: fire prevention and occupant escape. Fire doors are constructed of materials designed to prevent and inhibit the spread of a structural fire.

Wedging open the fire door neutralizes its fire protection capacity. Fire doors are also clearly marked to direct occupants to approved escape routes. An open door is much less conspicuous than a closed door. Also, the unauthorized opening of a fire door can trigger the fire alert system for the building and summon first responder fire crews. In some instances, fees and fines may be levied by fire departments when they respond to false alarms.

Other alterations that may compromise the effectiveness of a fire safety plan include:

  • Partitioning areas in such a way that the avenues of escape are blocked or disguised
  • Locking or chaining standard doors to primary or secondary exits in order to channel employee and pedestrian traffic through screening centers
  • Repurposing areas for different tasks, production lines, or storage

Managers and safety personnel need to review and revise the existing fire safety plan, assess the new risk levels, and execute appropriate risk mitigation measures.

Tip #3: Fill staffing gaps in fire safety teams.

Safety team members absent due to furloughs, self-isolation, or actual sickness must have their spots filled by responsible persons capable of fulfilling the task.

Tip #4: The owner or manager should enlist the services of a professional fire risk assessor.

Enlisting the services of a knowledgeable, certified, and proven risk consultant enables the owner or manager to leverage the expertise of a professional risk engineer in order to create a fire safety plan that will prevent fires and save lives.

Tip #5: Plan to recover in case of a fire and water damage disaster.

A business owner or manager should have not only a fire safety plan but also a fire damage recovery plan. Through strategic planning, if and when a disaster strikes, a commercial fire damage restoration response team can be onsite, staged, and ready to begin the fire, smoke, and water damage restoration action plan within seconds of receiving official permission from the fire chief, business owner, or management team. A swift response means a swift return to normal operations and a positive ROI.

SERVPRO of Carrollton is skilled and experienced in providing commercial property damage restoration services. Business owners and property managers across the United States entrust their property damage restoration and commercial cleaning needs to local SERVPRO professionals.

For more information about commercial fire damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Commercial Buildings and Professionals in Disaster Restoration.

1/10/2021 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification)there are a couple of reasons to choose a professional for your commercial building or office space over doing it yourself. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

How to Select the Best Commercial Cleaning Service Provider

11/12/2020 (Permalink)

Blog Summary: Hiring a commercial cleaning service by a reputable company like SERVPRO of Carrollton, business owners can be confident their offices will be in excellent sanitary conditions, but finding the right service for the task can be challenging. This guide will help potential customers understand what to look for when searching for a reliable commercial cleaning service.

How to Choose the Best Commercial Cleaning Service

A clean workplace will leave a lasting positive impression on customers and improve productivity among employees. It reduces clutter, improves organization, makes the property look appealing, and shows how much your company cares about its clients and workers. 

Keeping the property clean is time-consuming, though, which is why many business owners turn to a commercial cleaning service.

The market has plenty of commercial cleaning services for business owners to choose from, making the selection process overwhelming. If you need a professional to help you maintain your office’s cleanliness, you need to hire a reputable company with comprehensive services to suit your needs. If you’re in a rush and need a referral, SERVPRO of Carrollton, TX, offers exceptional commercial cleaning services. 

Before you finalize your decision, however, read these tips to help you along your way.

Why You Need a Commercial Cleaning Service

Commercial cleaning services use specialized equipment, the latest industry techniques, and skilled workers to improve the cleanliness and sanitation of the properties they clean. Many businesses use these companies for general housekeeping and simple tasks like air duct cleaning service.

However, they often provide amenities beyond simple trash removal or bathroom cleanings, such as water removal after a flood, odor removal, and biohazard and sewage cleanup. 

If your workplace requires cleaning and sanitation after a natural disaster, sewer backup, or fire, you will need a commercial cleaning company’s professional services to restore your property.

Ask These Questions When Hiring a Commercial Cleaning Service

Finding the right commercial cleaning services is necessary because not all companies provide the same services or quality. The company you hire should match your business’s needs, which you can determine by asking the following questions.

1. Do you have liability insurance?

Any reputable cleaning service should have the necessary, up-to-date insurance policies in place to protect their workers and your property against injury and unintentional damage. Never work with a company that does not have verifiable insurance. 

2. Do your employees have professional training?

During your vetting process, inquire about the status of their employees. If they have regular employees on their staff, ask about their qualifications to ensure they have the expertise necessary to handle everything from water damage to upholstery cleaning, or anything else you need.

Workers sometimes have low-quality or inconsistent training, so you may not want to work with a company that does not maintain a team of regulars.

3. How much experience does your company have within my industry?

Commercial cleaning services work in various fields, including medical offices, retailers, restaurants, and more. Each facility has different needs and requirements for cleanliness, so it is necessary to find a cleaning service that knows your industry’s standards. 

4. What services do you offer?

Ideally, you should choose a commercial cleaning company with an impressive array of services, because you can use them for various purposes. For example, suppose your property develops a mold problem after a pipe burst. In that case, you do not need to look into water restoration companies or mold remediation companies. Instead, you can contact your regular commercial cleaning service to handle the water cleanup and mold removal.

Choose SERVPRO of Carrollton

As a trusted commercial cleaning service, SERVPRO of Carrollton, Texas, strives to keep each client’s property in optimal condition. Their highly trained professional staff go beyond standard janitorial services to ensure the sanitation and safety of each client’s building. SERVPRO offers specialty cleaning services such as flood cleanup, deodorization, carpet and upholstery cleaning, and building restoration service. 

Contact the professionals at SERVPRO of Carrollton to learn more about this commercial cleaning service by calling (972) 446-0383 today.

What happens if I have to close my business because of Water Damage?

10/13/2020 (Permalink)

Emergency Ready Plan Are you ready for any disaster that may strike?

SERVPRO can Counteract Commercial Water Damage in North Dallas With An Emergency Ready Plan (ERP)

Resolving the damage caused by a water loss to your Dallas business has both short and long-term considerations. A reputable water restoration firm typically has the trained technicians and up to date equipment to return your commercial property to preloss condition with relatively quick turnaround time. The lingering challenge of commercial water damage involves client and customer loyalty and confidence.

If you find it necessary to close down your business for just a few days to recover from the damages- prepare for a more profound shock. Statistics bear out that when businesses cease operations for even a short time to manage a disaster, up to 50 percent of them find the situation results in permanent closure. The answer when the crisis doubles down is to have a viable preparedness plan. 

SERVPRO offers commercial customers our Emergency Ready Plan and Profile (ERP) as a guide to developing a comprehensive disaster strategy. We visit your business to learn how your operations run as well as to get a clear idea of the layout of your physical plant. Storage, inventory, equipment, and the division of your space into retail and production areas are all considered.

We work with you on options to keep at least a portion of your operations running during recovery to meet the needs of your customers.

Our assessment is distilled into a concise digital document readily available 24 hours a day to the SERVPRO team answering your call for water damage assistance. As a clarification of your priorities during a disaster, we encourage you to use our mobile app to complete a custom profile that adds essential details to aid in our restoration efforts.

You can list vendors and contractors who helped you set up systems and equipment; those contacts help us make the best decisions as we address damages to those aspects. If you wish you can designate employees or other trusted individuals to act on your behalf, so restoration is not delayed if you are unavailable during a crisis.

Please reach out to SERVPRO of Carrollton today for a FREE consultation. 

Call us at 972-446-0383.
 

How Commercial Cleaning Preserves the Health of the Community

9/10/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, provides commercial deep cleaning services that ensure a safe, healthy environment.

SERVPRO is renowned as a leader in property damage restoration, but the company’s technicians are also commercial cleaning and property management experts. SERVPRO of Carrollton provides both property damage restoration and commercial cleaning services to Carrollton businesses.

Certified: SERVPRO Cleaned

Recent events in the United States and around the world highlight the importance of personal hygiene, disease prevention, and the preservation of community health. SERVPRO, with over fifty years of cleaning experience, grasps the importance of environmental health. More than standard janitorial cleaning practices are needed to protect homes and businesses.

Certified: SERVPRO Cleaned is the new defensive pathogen cleaning program offered by SERVPRO of Carrollton. This proactive viral pathogen cleaning strategy reflects the knowledge, experience, and cleaning technology gained from over fifty years of biochemical spill remediation and decontamination. The team members at SERVPRO of Carrollton are the trusted professionals to bring a higher standard of clean to homes, businesses, and the community.

How Certified: SERVPRO Cleaned Works

Step #1: Consult

Consult with the client to tailor a custom cleaning program based on the unique needs of the situation and the facility.

Step #2: Clean

Based on the custom-tailored plan, the SERVPRO of Carrollton team performs the expert deep clean utilizing their proprietary EPA-Approved Hospital-Grade cleaning solutions while adhering to the highest CDC cleaning and decontamination standards.

Step #3: Certify

Facilities that have undergone the SERVPRO cleaning protocol have a shield posted on their front window, representing their commitment to the comfort and security of customers, employees, and the community.

Building Services

Businesses can rely on the SERVPRO professional clean team to tackle the grime, odor, and moisture challenges that exceed the scope of the regular janitorial staff.  The best cleaning and deodorization products, coupled with the expertly trained professionals, deliver the deep cleaning services businesses must have.

Specialty Cleaning Services

SERVPRO of Carrollton provides cleaning services that range from cleaning restaurant hoods to removing biohazard contaminants. Specialized training and the industry-standard products are combined to restore a property and get it back in business.

Air Duct Cleaning and HVAC Inspection

If not inspected and cleaned regularly, ventilation systems contribute to poor indoor air quality. An inadequately maintained HVAC can circulate dust, pollen, odors, dirt, and other contaminants into the home or business environment. SERVPRO of Carrollton professionals routinely inspect HVAC systems and recommend the best way to address any indoor air quality issues. Servicing the HVAC unit restores peak energy efficiency, eliminates offensive odors, and reduces the potential for mold growth.

Other Residential and Commercial Cleaning

The cleaning professionals at SERVPRO are very thorough. Their general residential and commercial cleaning services include cleaning carpet and upholstery, drapes and blinds, ceilings, floors, and walls. They specialize in eliminating odors from the source.

Biohazard Cleanup and Restoration

Exposure to biological and chemical pollutants can pose serious health issues. Failure to properly remove such substances can create dangerous and unhealthy environments. SERVPRO of Carrollton is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, they transform unhealthy environments into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be dangerously toxic and emotionally demanding. Specialized training and experience are essential to resolve biohazard issues.

SERVPRO of Carrolton provides cleanup and recovery services for a wide variety of biohazard situations, including sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, and accident cleanups. The SERVPRO technicians display genuine compassion, respect, and empathy when providing services in these challenging environments.

The wide breadth of the SERVPRO service menu also includes the cleanup of hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup. The cleanup of biohazard scenarios requires the highest level of professional training in the techniques and technologies needed to restore a biohazard scene to a clean, safe, and healthy environment. When called upon, the team at SERVPRO of Carrollton puts their own health and lives on the line to serve Carrollton residences and businesses that need biohazard cleanup.


For more information about commercial cleaning services, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com/commercial-cleaning. Contact the office by phone at (972) 446-0383.

A water heater has leaked in my office!

7/15/2020 (Permalink)

first call Here to Help!

Is Water Damage an Emergency?

If you’re facing water damage, you’re probably wondering what to do and who to call. It’s important to remember that all water damage is severe – even if it seems minimal.

To prevent mold, mildew, and further harm to your property, you need to begin the cleanup process immediately. Unless you clean the water up and stop the source of the leak within 24-48 hours, you could find yourself facing structural issues and mold growth.

While you don’t need to call 911 for most cases of water damage, you should contact a local restoration company as quickly as possible.

Water damage situations can be dangerous, especially after floods or natural disasters.  Be aware of hazards like electricity and gas supply, waterlogged appliances, and standing water contaminated with gasoline, sewage, or chemicals.

Our team at SERVPRO of Carrollton is highly trained and ready to help 7x24x365 days a year.  You can reach us at 972-446-0383.

We are Cleaning Experts-

6/16/2020 (Permalink)

Techs in Personal Protective Gear Cleaning Here to Help!

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. All of our cleanup procedures are in accordance with the CDC and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you.  We are available 24 hours a day.

Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus. You are all in our prayers.

Call today for a free quote 972-446-0383.

Causes of Commercial Water Damage

4/10/2020 (Permalink)

ceiling leak Water Damaged Ceiling

Here are the common causes of commercial water damage:

DAMAGED WINDOWS

In commercial buildings, water damage is often caused by windows that are not properly sealed. Damaged windows can cause moisture to seep in, which triggers a lot of problems including mold build-up and warped wood and drywall. Resealing windows is important as caulk can break down over time.

DAMAGED PIPES

Broken pipes can stem from many reasons, such as changes in pressure, deteriorated water supply lines and sewer drains, and cold weather (freezing temperature can cause pipes to burst). Bulging walls, water stains on walls or floors, cracked or loose tiles, and musty smell – these are all signs of damaged pipes. Detecting leaky pipes is challenging and it usually requires some specialized water leak detection equipment.

BUILDING FOUNDATION

If gutters are not cleaned regularly, they can get clogged, causing water to leak into the property through the roof or the foundation. One of the most common signs of leaks in building foundations are puddles nearby or framing that has become wet. Having Poor drainage systems can also lead to water damage in your foundation.

ROOF LEAKS

A leaky roof can cause ceiling damage, mold or mildew issues, fires from shortened wires, and compromised structural integrity. Exposure to heavy rains and snow make roofs vulnerable to damage. Moreover, incorrect snow/ice removal can also trigger water damage in roofs.

HVAC PROBLEMS

HVAC systems work by heating or cooling the air through a series of ducts. Over time, these ducts wear out and get damaged, resulting in leaks. The HVAC system should be cleaned and the excess water from the condensation reservoirs has to be removed to prevent water damage.

SEWER CLOGS

Sewer water contains bacteria and other pathogens that cause illnesses and infections. If you see signs of sewage damage, such as gurgling sounds or water backing up out of the drain or toilet, you should call water damage and restoration professional immediately.

SPRINKLER SYSTEM LEAKS

Other causes of water damage in commercial buildings are leaks in sprinkler systems. Signs of sprinkler leaks include wet surfaces like drywall and carpets, presence of mold, and standing water. Regularly inspect your sprinkler systems for leaks and moisture.

SERVPRO of Carrollton is available 7x24x365.  Please call 972-446-0383 if you need assistance with a commercial property. 

Making and Keeping the Workplace Safe and Healthy

3/23/2020 (Permalink)

Safe and hygienic Workplaces Safe and hygienic Workplaces

Summary: SERVPRO of Carrollton offers six steps to prevent the spread of infectious diseases in the workplace.

Time is money in the workplace. So both employers and employees can not afford lost work time due to sickness. According to a recent study by the Integrated Benefits Institute, employees covered for sick time and other lost time benefits are absent from work due to illness. And it's approximately 893 million days annually. Impaired work performance due to illness incurs an estimated 527 million lost workdays.

The number of employee absences totals at almost 1.4 billion days annually, which is larger than every nurse in the US missing a year of work.

It Pays to Stay Healthy

“To put this in further context, the cost of poor health to employers is greater than the combined revenues of Apple, Amazon, Microsoft, Netflix, eBay, and Adobe,” said Thomas Parry, Ph.D., IBI President.

Whatever the expenses maybe, promoting and maintaining a healthy workplace and a healthy workforce yield a significant return on investment (ROI).

Recent news reports chronicle the emergence of a new strain of the coronavirus, COVID-19. What is COVID-19? It is a contagious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The disease has spread around the world beginning in 2019, resulting in the 2019–20 coronavirus pandemic.

Most cases have only mild symptoms which include fever, cough, and shortness of breath. Some people experience muscle pain, mucus, and sore throat, as well. Some cases do progress to pneumonia and more serious illness. The fatality rate is estimated between 1% and 5% but varies by age and other health conditions. The infection spreads through respiratory droplets from coughing. Once a person has been exposed to COVID-19, the onset of symptoms is, on average, about five days.

SERVPRO of Carrollton encourages everyone to protect themselves and others by following the precautions offered by the CDC. They recommend the following measures:

  1. Washing hands often with soap and water for at least 20 seconds or use a hand sanitizers.
  2. Avoid close contact with people who are sick.
  3. Avoid touching the eyes, nose, and mouth with unwashed hands.
  4. Seek medical attention if one becomes sick, then stay home and self-quarantine until recovery.
  5. Cover the nose and mouth with a tissue when coughing or sneezing.
  6. Wear a facemask if one becomes sick.
  7. Clean and disinfect frequently touched surfaces daily.

Workplace Specific Health Strategies

What can employers do to promote a healthy work environment in light of COVID-19 or any other infectious diseases?

A simple and efficient path to promote workplace health includes the following items:

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the office or facility.
  3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
  4. Allow employees to wear disposable gloves.
  5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

These measures are very basic yet they go a long way to keep the workplace healthy and happy.

When is the right time to call in a professional cleaning service to clean, disinfect, and sanitize the workplace?

Seeking consultation and assistance from a highly trained, well-informed, and experienced cleaning professional to address workplace health and hygiene is both proactive and pre-emptive. Losing multiple teams or crew members to an outbreak of an infectious disease for a week or two could crush production efficiencies. An office or sales force outbreak could slow or halt sales generation and depress a revenue cycle. The cost of an absentee employee is so much more than paid sick leave.

A qualified cleaning professional can provide prevention strategies for a business as well as for a school, daycare or church. People recognize SERVPRO as the industry leader for water and fire damage restoration and disaster recovery. The SERVPRO team also specializes in commercial cleaning at a level that exceeds other cleaning services. Using advanced restoration and cleaning equipment, SERVPRO experts clean to the deepest level. Adhering to CDC guidelines, they use only the safe and hospital-grade solutions to wipe out germs and bacteria.

For a deep clean that can address germs and infection in an office workspace or industrial environment, the SERVPRO team offers a comprehensive solution that includes disinfecting all floors and flat surfaces. Cleaning the air ducts, HVAC system, and blinds and removes dust and mites that can cause or worsen a reaction. Since COVID-19 causes inflammation throughout the lungs, removing dust reduces exposure to particles that exacerbate inflammation. SERVPRO can clean the drapes, upholstery, and carpet where dust, dirt, and germs hide. They can also address the more heavy-duty situations out on the plant floor and in the canteen, showers, and restrooms.

SERVPRO can make any business look, smell, feeling fresh and clean at the same time making it a sanitary and safe environment. Most people only think of a flooded basement, a sewage spill, fire damage, or disaster recovery when they think of SERVPRO. But the professionals at SERVPRO have been providing deep clean and regular maintenance for businesses, schools, daycares, churches, and homes for decades. They are the pros who know how to serve.

For more information about commercial cleaning services, call SERVPRO of Carrollton at (972) 446-0383.

Do you have an Emergency Ready Plan for your Business in 2020?

1/12/2020 (Permalink)

Picture of Calendar Be Prepared!

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can be better prepared if you have SERVPRO of Carrollton set up an “Emergency Ready Plan”.  With an ERP in place, your business is "Ready for whatever happens," in 2020. 

In the event of an emergency, the ERP can help minimize the business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas.

The ERP also establishes SERVPRO of Carrollton’s professional team as your disaster mitigation and restoration provider, giving you access to more than 50 years of experience and a system of more than 1,700 franchises strong.

The ERP is a no-cost assessment.  By downloading the SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips. 

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don't wait until disaster strikes- resolve to be READY by contacting SERVPRO of Carrollton today to establish your Emergency Ready Profile and be "Ready for whatever happens" in 2020.

Emergency Exit Strategy

10/15/2019 (Permalink)

Exit Plan Does your Business have an Emergency Exit Plan?

If you are a building owner with tenants or a property manager, you should always have an exit plan in case of a serious fire or water damage in the building. Part of the plan should be multiple exits for all occupants of the building and a meeting spot for each group of people. There should never be a question when an emergency arises where people should go and what to do. It is very important to have your occupants, staff or visiting persons apprised of this information and is prepared.

The details of these plans should be both a visual drawing and written directions. If you are able to, the building should have arrows marked on all areas where the exit plan is activated. For example, take a look at the photo.

Never forget, SERVPRO of Carrollton is always here to help in case of an emergency in your commercial building.

Fire at your place of Business.

9/12/2019 (Permalink)

Building on Fire Commercial Fire

Once a business has experienced a fire, the course of action is very different than it would be in your home or apartment. Businesses often have rooms and spaces of varied sizes throughout the facility. Different treatments are usually needed throughout these larger areas than what is then also needed in a kitchen or a bathroom area. Depending on the type of business there may be more challenges to restoring the property. The size, intensity, and cause of the fire will determine too how we go about restoring your business.

Fires spread quickly! In fact, a fire increases in size every 60 seconds. It therefore does not take much time for a fire to weaken or destroy the already relatively fragile structure of your business. With columns and supports being typically more spread out in a commercial setting, your buildings structure can be severely compromised if ravished by a fire. Fires create huge amounts of soot and ash, especially if it starts in an area where fabrics can be easily caught in the blaze. Ash will fly all over and land wherever. It will get into every nook and cranny of your business. It can clog water fixtures and drains. Often along with damage from ash is water from sprinkler systems. This water can mix with the ash and form a thick sludge. This sludge is hard to remove and causes heavy staining. Once it dries it may also create a hardened layer of caked-on ash. Where there’s fire there’s smoke. Smoke is a big problem in most fires. Microscopic smoke particles can become embedded in materials of all kinds, but especially wood, fabric, and other organic materials commonly existing in most businesses.

Depending on the size of the fire and the amount of damage, most businesses can reopen again for operation just days after a fire has happened. With smoke odor removal, fire damage restoration, and cleaning in general by SERVPRO of Carrollton your business can be up and running again almost in no time. Depending on the severity of the fire, it is often possible for crews to start work nearly immediately after the fire department clears the scene allowing us to have things back up and running quickly. Recovery is possible, and at SERVPRO of Carrolton we can make it “Like it never happened."!

Just give SERVPRO of Carrollton a call at 972-446-0383.  We are available and on call 24/7 and 365 days a year.

Tips for Restoring a Furnace After a Flood

7/17/2019 (Permalink)

After your commercial property in Carrollton, TX, floods from a broken pipe follow these tips to ensure your furnace is ready to be used.

When your commercial property in Carrollton, TX, floods from a broken pipe, every inch of the property that is affected has to be remediated to avoid further damage. This includes the flooded furnace. A furnace flood, if ignored, can cause much more damage to both the furnace and your air duct system if it is used before it is restored by professionals. Here are some tips to ensure that your furnace has been fully restored and is ready to be used.

3 Tips to Ensure Your Furnace is Ready to Use.

  1. Dry all components completely.

If floodwaters have made their way into your property's furnace, water remediation specialists must remove all the water in order for it to function again. This includes not only the water in the furnace but also any moisture that has made its way into the air ducts or the vents. Drying components prevents problems like mold and mildew growth, saving your building from further damage as well as musty odors.

  1. Check surrounding areas.

If you have a furnace flood, it is probably not an isolated problem. Check the walls around the furnace for signs of water damage. Any damp insulation must be removed and replaced. Failure to do so can affect your furnace later on, as water does not tend to stay in one place. 

  1. Thoroughly clean your air ducts.

Getting your air ducts dry is only part of the process. Restoration specialists can perform air duct cleaning to make sure that any bacteria from floodwaters has been eradicated. This keeps you from spreading residual contamination from the flood throughout the building the next time the furnace is used. 

If a busted pipe results in a furnace flood on your commercial property, it is important to enlist remediation specialists to help with the cleanup. They can help by ensuring that your furnace is free of water and contamination before you use the furnace again.

Steps to Take if Electronics are Damaged in a Flood

6/17/2019 (Permalink)

Call professionals for assistance

Steps to Take After a Flood in a Commercial Building and Electronics Sustain Water Damage

A flood in an office building in Carrollton, TX may create major headaches, and it may also create a very dangerous situation if electronic damage occurs due to the water. In the event of flooded electronics such as computers, for example, there are steps to take to ensure that employees and individuals in the building are safe. Here are three suggestions for what to do after a flood in a commercial building where electronics sustain water damage.

1. Turn Off the Power

A flood in a commercial building could be caused by various events, including a natural disaster, a broken pipe, or even an activation of fire sprinklers, to name a few. If water damage is sustained in an office building, it may be a good idea to turn off the electricity to the building. This is especially true if electronic damage is present in the workplace. Offices typically have many computers, telephones, printers and numerous other devices that are powered by electricity. Electricity and water may create a very precarious situation due to the possibility of electrocution. Even if there is not obvious electronic damage, it may be smart to err on the side of caution. Turning the power off may decrease or eliminate the chances of electric shock.

2. Inform Employees to Avoid the Area

In an office, flooded electronics may include employees’ computers, where personal data and information may be stored. While it is understandable that a worker may want or need to utilize the computer, it is vital that he or she avoid the area and not attempt to use the equipment until it is safe to return to the office. Alerting employees of a flood and asking them to avoid the office may be helpful.

3. Call Professionals for Assistance

Professionals who specialize in water damage and cleanup are trained to handle the effects of a flood in a building. It may be beneficial to have experts who are Faster to Any Size Disaster handle any water damage - including flooded electronics - so that employees can safely return to work.

Does Bleach Eliminate Mold?

4/12/2019 (Permalink)

SERVPRO can recommend more effective fungicides to cleanup mold.

A building owner or manager may want to know whether bleaching mold is an affordable and effective alternative to professional cleanup. Chlorine- and oxygen-based cleaning solutions are not the most effective treatments for eliminating mold and preventing regrowth. Find out why bleach is not the best option for fungus cleanup.

Unsuitable For Porous Materials

Bleach can be useful for sanitizing surfaces or whitening laundry, but this type of cleaning solution is less effective for eliminating the presence of fungus or mold. Mold growth may penetrate many types of porous materials:

  • Carpeting
  • Drywall
  • Textiles

Dilutions of chlorine- or oxygen-based formulas may be used for fungus cleanup on hard, non-porous surfaces. These treatments are not suitable for porous or semi-porous materials and may cause damage or discoloration.

Cannot Eliminate Hyphae

The multicellular filaments that form during mold growth often go deeper than the surface of a material. Disinfecting or sanitizing surfaces may not eliminate the presence of hyphae, or underlying root structures, and will not be effective for inhibiting future mold growth. If moisture levels remain high and food sources such as cellulose or dust are still available, mold that has been bleached may regrow on non-porous, semi-porous or porous surfaces.

May Damage Materials

A building owner or manager should consider the effects of cleaning solutions on any material supporting mold growth. Chlorine-based solutions may damage delicate materials. Oxygen-based formulas are gentler and safer, but are still not ideal for treating mold on most surfaces. Mold damage experts can recommend more effective fungicides to cleanup mold and inhibitors for prevention or will tear out and replace ruined materials.

Fungicides are more effective than bleach for stopping mold growth. Some treatments may require safety precautions. For the best fungus cleanup results and the lowest change of regrowth, building owners or managers should contact a mold damage cleanup and remediation company in Carrollton, TX.

4 Types of Fire Damage Covered by Commercial Property Policies

1/12/2019 (Permalink)

Smoke smell removed in Carrollton, TX

4 Types of Fire Damage Covered by Commercial Property Policies

Most commercial property policies include coverage for fire. Fire is the fourth most common claim filed by small businesses, and is the third most costly. The average fire damage claim amount is $35,000. Commercial insurance policies should cover most damage caused by a fire. Here are four major types of damage covered by these policies.

1. Building Materials

Fire can char or warp building materials. Combustible materials, such as wood, can be destroyed. Metal or other components may no longer be structurally sound. Porous materials, such as drywall or insulation, can be damaged by heat or exposure to water during fire suppression efforts. Commercial property insurance policies should cover the costs of rebuilding or restoring a structure.

2. Contents

Items in a fire-damaged building may be ruined by exposure to excessive heat or damaged by soot and smoke. Commercial insurance policies should cover the cleaning or replacement of contents. Obtain photographic or video evidence of damage, make a list of items, and provide proof of purchase if possible.

3. Electronics

Electronics are among the contents of commercial properties. These items often call for more specialized restoration methods and may be more expensive to replace than other contents. Most commercial property insurance policies will cover the costs of cleaning or replacement.

4. Smoke Damage

Smoke stains surfaces and contents and can cause a black film to develop on internal electronic components. In addition to restoring or replacing materials or items with smoke damage, a restoration service may also perform odor elimination treatments. Air filtration and the use of ozone machines, thermal foggers, or other methods can get rid of every trace of smoke odor.

Most commercial insurance policies cover these types of fire damage. Make sure your business has adequate coverage. After a fire occurs, provide your insurer with an estimate from a damage mitigation and restoration company in Carrollton, TX.

What You Need To Know About Commercial Storm Insurance

10/18/2018 (Permalink)

Purchase the best plan for ensuring your Carrollton,TX business

Storms are common in Carrollton, TX. If you do business in the area, you need a strategy for dealing with damage from both routine and severe storms. Purchasing comprehensive storm insurance is likely part of that strategy. Nevertheless, there are probably some important things about storm coverage you don’t know.

Coverage Extends to Storm Damage Only

Your organization’s insurance coverage protects it from unavoidable and unforeseeable damage that occurs during severe weather. If you plan to file an insurance claim, you must be sure that business damage relates to the storm. Said another way, you can’t expect to receive payment for damage to property that comes from another cause. Specifically, plan to not to file a claim for the following:

  • Normal wear and tear to business structures
  • Incidental storm damage due to underlying damage
  • Damage to business-owned vehicles

Coverage Is Often Comprehensive

What storm insurance covers depends on the language in the policy. Most commercial packages, however, offer comprehensive coverage. If your business sustained damage during inclement weather, you can usually expect the following areas of protection:

  • Buildings
  • Equipment
  • Inventory
  • Computer systems

Coverage Must Be Enough To Rebuild

Recovering after a storm can be challenging for any business owner. While you can usually contract with a restoration service to mitigate the immediate effects of storm damage, you must be sure your insurance coverage is extensive enough to pay all associated costs. Remember, how much coverage your company needs does not necessarily equal the market value of your business. Instead, you must work with a qualified insurer to anticipate your organization’s insurance needs.

Any savvy business owner understands the need for excellent storm insurance. Since not all coverage is the same, you must think about your organization’s needs. With a bit of effort, though, you can likely purchase the best plan for ensuring your Carrollton, TX, business survives even the worst storm.

Why a Business Continuity Plan Is Essential

9/12/2018 (Permalink)

Creating a disaster plan is not just for your the safety of your personnel, but also to save your business time and money when disaster does strike.

Every business in Carrollton, Texas, is potentially vulnerable to a variety of threats including natural disasters, fires and computer system malfunctions. When disaster strikes, you need to quickly resume normal business operations, or you may face costly business loses. Because disasters can occur unexpectedly, your best protection is a well-devised business continuity plan.

Continuity Plan Benefits

A business continuity plan helps you prepare in advance for potentially destructive events. Businesses that develop emergency response plans often experience improved coordination and quicker recovery times, which provide several important benefits:

  • Ensures the safety of personnel during and after the crisis
  • Helps contain hazards quickly and efficiently, reducing the risk of additional damage
  • Enhances ability to salvage equipment
  • Minimizes financial loses
  • Allows essential business operations to continue with minimal interruption

Common Misconceptions

There are three common misconceptions that cause some businesses to discount the importance of disaster planning.

Believing Personnel Will Know How To React

Fires, floods and other disasters are frightening situations that can cause disorder and confusion. Without proper guidance and training, your staff may not know how to efficiently respond to a crisis, which may result in detrimental consequences.

Relying Exclusively on Insurance Coverage

Your insurance policy is a vital financial safety net that enables you to replace damaged equipment and successfully complete the cleanup and restoration process. However, it may not help you financially recover from losses such as delayed product release dates or diminished customer interest.

Deeming the Process Excessively Time-Consuming

Emergency response planning does require significant time and effort. However, if you do not have a plan in place and disaster strikes, you may jeopardize the welfare of your staff and waste critical time trying to devise a timely response that may be uncoordinated and ineffective.

Devise a Plan for Peace of Mind

Taking the time to develop a strong business continuity plan today can provide peace of mind in the long run. To complete the process, take the following steps:

  • Conduct a risk assessment
  • Analyze potential business impacts
  • Brainstorm and implement prevention and mitigation strategies
  • Test the plan and train staff
  • Update the plan as needed

How To Make an Office Evacuation Plan

8/22/2018 (Permalink)

Make sure your fire escape plan is ready so that everyone can get out quickly during a fire.

October is fire prevention month, so now is the perfect time to get your office ready. One important step for fire safety is an emergency escape plan for your building in Carrollton, TX. The Occupational Safety and Health Administration provides for some guidance on the matter of evacuation for businesses. Here are the key components to include in your plan:

1. Designate a means of alerting employees to evacuation, such as a fire detection and alarm system.

2. Make sure fire alarms are located where they can be seen and heard by everyone on the property.

3. Have a fire escape plan, with routes and exits, for every room in the building.

4. Designate and train employees for critical evacuation roles, such as assisting guests and the disabled, machine shut down, first aid location, extinguisher use, and communication.

5. Establish a gathering place to verify that everyone is present.

6. Have accessible emergency contact information for everyone in your building as well as a post-evacuation communication plan.

Be sure all items in the fire escape plan are clearly communicated to employees and that maps are posted in multiple locations where employees can see them. Maps should be made for each area of the building and include all exits, fire extinguisher locations and first aid stations. Keep exit routes clear of obstacles and hold fire drills to practice the plan.

Make sure employees in upper floors do not use elevators and know where all stairways are. Clearly include a plan for action if a person should become trapped, including to block smoke by covering vents and gaps around the doors. Employees should also know how to communicate their exact location with 911, as well as signaling with a flashlight or other visual contact at the window so firefighters can more easily locate them.

Make sure your fire escape plan is ready so that everyone can get out quickly during a fire. A professional fire mitigation company can manage all your recovery needs from the time the fire department leaves until the final restoration of the building is complete. For more information, visit http://www.SERVPROcarrolltontx.com/.

Why Do I Need Commercial Flood Insurance?

8/20/2018 (Permalink)

Primarily depending on the location of your business in Carrollton, TX, you may be federally mandated to buy flood insurance.

Expenditures are plentiful when you are a business owner in Carrollton, TX. However, you feel confident that the commercial insurance plan you have will cover your property and contents in a disaster. What about flood insurance? Is it mandatory? What are the benefits?

Mandatory Flood Insurance

There are times when you must purchase insurance coverage for potential flooding at your place of business:

• If your commercial property is located in a high-risk flood area, your mortgage company may require you to obtain this insurance.
• Flood zone maps designate which areas are low or high risk. When maps are rezoned, your business designation may change. The mortgage lender may notify you if your property is now in a high-risk flood zone, which requires purchasing of additional insurance.
• At times, mortgage companies require insurance against flooding regardless of the flood zone.

Benefits of Insurance for Flooding

Flooding happens in areas regardless of risk level. Even if you are not mandated to insure your commercial property from floods, it is still a good idea:

• A basic commercial insurance policy does not typically cover floodwater. If water damage is not covered, you will probably have to pay a significant amount out of pocket.
• Even though there are federal programs in place to assist you in the event of a declared disaster, the money is not designed to fully cover complete restoration. Insurance can provide funds to restore your property to preflood condition.
• The water restoration specialist and your insurance agent can partner with you to seamlessly and efficiently get your business up and running after a flood.

Primarily depending on the location of your business in Carrollton, TX, you may be federally mandated to buy flood insurance. If you are not required to, it still makes good business sense to include it as a component of your commercial insurance policy. That way, you can be confident that your property is covered in the unfortunate event of flooding and water damage. For more information, visit http://www.SERVPROcarrolltontx.com/.

What Affects the Cost of Fire Restoration?

5/21/2018 (Permalink)

Whether your commercial building in Carrollton, TX, was recently affected by a fire or you simply want to prepare for the unexpected, there is a lot you can learn about the restoration process after a commercial fire. One of the first things you'll want to know is how much it will cost. Your fire mitigation professionals may take a few factors into account when trying to figure out an estimate for the repairs.

• How much damage there is. The extent of the fire damage plays a huge role in how much you will have to pay for repairs. If it was a small fire contained to one room, your restoration costs may be less than someone who has to repair an entire industrial building. Most teams will have a restoration specialist to help you determine how much reconstruction is needed.
• How the fire was fueled. Fires can be fueled by synthetic materials, gasoline, dry wood and other materials. The type of fuel a fire had can affect the smoke it produced. Some fires may have a harsher smoke, so the restoration price may be higher because the cleanup process is more intense. Your team may have a mitigation manager help you determine the cleanup process needed for your project.
• How the fire was put out. Did firefighters have to cut ventilation holes? Was a large fire house used to dampen the flames? Were fire extinguishers the primary source of extinguishing? The methods used could affect the damage level and create a higher or lower estimate.
• How long the repair will take. The professionals also have to consider how long the job will take. If you want to put in a new sprinkler system during the repair process, you may add extra time to the job.

Without the help of a professional, it can be hard to estimate how much you will have to pay for fire restoration. When you don't understand the cleanup and repair process, it is hard to know how much goes into the reconstruction.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

4-Step Business Continuity Plan

4/8/2018 (Permalink)

Every business in Carrollton, TX, should have a business continuity plan (BCP) in place. Also known as an emergency response plan, this document details what to do in case of an emergency or disaster where the business cannot run in a normal capacity. Events such as cyberattacks or catastrophic weather can derail a business if precautions aren’t taken beforehand to mitigate the financial impact.


1. Identify Risks


You should identify all of the business operations that are sensitive or critical. You should determine the key operations and answer these questions:

• What if all digital communication were inaccessible due to a cyberattack?
• How many and which staff members are critical for minimum daily functions?
• Which outside vendors are necessary for continued operation?


2. Develop Safeguards


Once you have identified the critical components of the business, you should develop plans to implement in case these functions cease. Use these questions as a guide:

• Can some of your employees work remotely?
• Is there an alternate site that can be used to resume operations?
• Do you have, or can you create, partnerships with some other businesses to provide resources in case of an emergency?


3. Test Procedures


Emergency services, such as police and fire, occasionally set up mock disasters to test their response teams. Businesses can do the same type of full-scale drill to test the viability of the business continuity plan procedures. If that seems excessive, simply walking through the procedures with the teams can also work. Knowing that a plan is in place and knowing the step-by-step processes may be all that is needed.


4. Review Processes


Once all of the procedures are in place, periodically review them to make sure that they are still relevant. If any aspect of the business has changed, the BCP should change also. New employees should be versed on important aspects of the emergency response plan.

The business continuity plan does not have to be long and complicated, but it should have pertinent information to help your business resume operations during or after a disaster or emergency. Having this plan in place, testing it, and periodically reviewing it for relevance can make a difference between success and failure during times of crisis.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

Do You Need Mitigation or Restoration?

3/19/2018 (Permalink)

If you’re asking if you need mitigation or restoration, you’ve likely had water damage and are looking for a flood cleanup company for your business in Carrollton, TX. While related, they are different, so you need both.


What Is Mitigation?


When you have any kind of water damage, one of the first things you think of is keeping it from getting worse. Take these quick steps to start recovery:

• Cut off the main power supply to reduce the possibility of injury or fire.
• Block additional water from entering the area if safe and practical to do so.
• Prevent as much water as possible from spreading into other areas.
• Remove any easily portable items that can hamper mitigation efforts.

A flood cleanup company can help you take additional steps in the mitigation process. Water easily enters areas that aren’t open to your view. Experts can bring in modern water extraction equipment to further minimize damage any hidden water may cause. It’s also important to keep air circulating to assist with drying. This is usually accomplished by using commercial fans and/or dehumidifiers.


What Is Restoration?


Restoration is the process of getting everything back to normal and usually takes longer than mitigation. At a minimum, it typically involves using more sophisticated methods or equipment to locate and remove hidden pools of water. Technicians with expertise in structural drying and odor control can determine how best to accomplish both of those tasks to help reduce the financial impact of the damage. Depending on the scope and severity of the loss, restoration can include major structural repair. The restoration company you choose can manage the project to completion, relieving you of that responsibility so you can concentrate on serving customers.

Storm damage doesn’t always occur during business hours. A flood cleanup company in Carrollton, TX, that responds no matter when you call can help to minimize the impact repairing water damage can have on conducting your business.

For more information, visit us at http://www.SERVPROcarrolton.com.

Restoring Your Carrollton, TX Commercial Property After A Water Damage Event

1/8/2018 (Permalink)

Flooding and water damage events at Carrollton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges


Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Carrollton, TX


SERVPRO of Carrollton specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.