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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How the Team at SERVPRO of Carrollton Helps Homeowners Avoid Insurance Claim Mistakes

7/7/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on how homeowners can avoid insurance claim mistakes.

The staff at SERVPRO of Carrollton, a Carrollton, TX, damage restoration company, knows how complicated and confusing home insurance can be. The task of correctly filing a claim on homeowners insurance is challenging and, at times, frustrating, especially in cases involving extensive property damage or a complex claim.

The likelihood of filing a claim increases as 2021 progresses. Summer tornado activity gears up. The eastern and Gulf Coast United States head into hurricane season. The western U.S., including Texas and the Dallas/Fort Worth area, including Carrollton, has already started its yearly battle against wildfires and whatever else comes along the way.

The industry experts at Forbes report that almost six percent or one out of fifteen insured homeowners filed a claim in 2018, according to data from the Insurance Information Institute. A staggering 98% of those claims stemmed from some form of property damage.

Informed and meticulous homeowners are capable of successfully navigating the insurance claims process. Listed below are some common mistakes homeowners should avoid making when filing an insurance claim after a property damage disaster.

Mistake #1: The homeowner did not take photo and video documentation of the damage.

The failure to thoroughly document property damage is the most common error homeowners make when filing an insurance claim. Homeowners encounter this pitfall when they fail to take pictures and videos of property damage as soon as the damage occurs or as soon as the damage is discovered.

Homeowners need to know that images and videos are vital when filing a claim. Periodically, a homeowner should create a walk-through video of the home. The video can be stored on the cloud, where it can be accessed at any time. This archive enables the homeowner to prove the extent of the damage to the house should property damage occur. This documentation can greatly aid the processing of the claim payout.

Mistake #2: The homeowner neglected to read the insurance policy.

Insurance policies are not easy to read. Although the technical language is complicated, the homeowner should still make an effort to understand the coverages in the policy. For instance, a common incorrect assumption is that flood insurance is the same as water backup coverage. Water backup coverage covers damage caused by a sewer drain or sump pump backup and will not cover damage from a flood.

Mistake #3: The homeowner did not have the right insurance to cover the property damage disaster.

A policy may only have actual cash value coverage for the contents of the home, which is not the same as replacement cost coverage. Damage from the wind and floodwaters of a hurricane is likely not covered by standard home insurance policies, especially if the home is located in a region prone to hurricane damage. A solid hurricane insurance plan might actually consist of three separate policies that ensure adequate coverage. Policy exclusions can financially devastate the homeowner who lives in an area susceptible to natural disasters.

Mistake #4: The homeowner did not make an inventory of the contents of the home.

This mistake will be especially painful in a situation where property damage is extensive. Stress and time impede memory. An exhaustive home inventory will make the claim process easier and faster.

Mistake #5: The homeowner failed to clearly communicate the damage in the insurance claim.

Many home insurance claim mistakes are the result of the homeowner’s failure to clearly describe the damage to the property. Poorly communicated claims information causes delays which can cause the entire claims process to grind to a halt.

Mistake #6: The homeowner did not file the claim promptly.

Negligent home maintenance can result in damages that are not covered by home insurance. For example, damage from a ruptured water pipe is covered. A claim for damage from a roof leak the homeowner failed to promptly repair may be denied because of the failure to take action to stop the leak. The failure to notice and report a potential claim can lead to claim denial.

Mistake #7: The homeowner discarded damaged items that would have been useful to the claim.

The temptation after a property damage disaster is to quickly clean up the mess and discard any debris. Regrettably, homeowners discard damaged belongings before the total damage is documented. In the cleaning process, receipts that would have supported a claim are sometimes destroyed. When filing a claim for a damaged item, keep the item until there is sufficient documentation of the damage. Failing to preserve a paper trail could be a very costly financial mistake.

Mistake #8: The homeowner attempted to navigate the claims process alone.

The insurance claims process is complex. A single error on the part of the homeowner could delay the process or reduce the final payout for damages. The homeowner who tries to navigate the process alone can expect delays, frustration, and an overall negative customer experience.

Trust the damage restoration experts at SERVPRO of Carrollton to handle the insurance claims process from beginning to end. The experienced staff will manage the claims process and work to resolve any issues that might arise so that the restoration process can progress smoothly and swiftly.

For more information about Carrollton, Dallas, and Bent Tree, TX, damage restoration services, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Seven Tips for Avoiding Fire Damage Caused by a Dryer Fire

7/7/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps homeowners in Carrollton, Bent Tree, and Dallas, TX, recover from fire damage, including fires caused by the clothes dryer.

A dryer fire can cause significant fire damage in Carrollton, TX, homes. SERVPRO of Carrollton is sharing seven tips to help homeowners proactively prevent a fire from breaking out in the laundry room.

  • Know the facts about dryer fires.

An informed knowledge about dryer fire risks can help homeowners think soberly and act promptly to prevent a dryer fire in their homes. When homeowners are aware of fire risks associated with improper dryer usage and maintenance, they will be motivated to take dryer safety seriously and take the necessary precautions.

The National Fire Protection Association (NFPA) reports, “In 2014-2018, local fire departments responded to an estimated average of 13,820 home structure fires per year in which dryers were involved in the ignition. These fires caused an average of seven civilian deaths, 344 civilian injuries, and $233 million in direct property damage annually.”

NFPA research also reveals that “One-third (32 percent) of dryer fires were caused by a failure to clean. This appears to be mainly lint build-up, as 27 percent of dryer fires started when dust, fiber, or lint ignited. Mechanical failures or malfunctions caused 27% of dryer fires; 16% were caused by electrical failures or malfunctions.”

  • Clean the lint out of the dryer’s lint filter after every load.

Because over one-fourth of dryer fires are caused by the accumulation of lint and similar substances, homeowners should clean the lint filter regularly. The best practice is to clean the lint filter after each load of clothes dried.

  • Perform an annual cleaning and inspection of the dryer and dryer duct.

Homeowners want to make sure that their dryer is in good working order and does not have any blockages in the duct or vent. By cleaning and inspecting the dryer at least once a year, the homeowner can identify and resolve any problems before they lead to a damaged appliance or a fire.

Before beginning the cleaning and inspection process, disconnect the dryer from its power source, and if a gas dryer is in use, be sure to cut off the gas valve that supplies the dryer. Use care when moving the dryer to examine its vent. In the case of a gas clothes dryer, do not damage the gas line or stretch it too tightly.

Consumer Reports provides the following dryer cleaning tips: “Disconnect the duct from the dryer, and vacuum both the dryer and the duct—as much as you can access. Where possible, separate the duct into shorter sections for better access, then reassemble and attach the duct to the dryer. Be sure all joints in the duct are properly connected and held together with clamps or foil tape. Then return the dryer to its original spot and reconnect the power. While you’re at it, clean behind the dryer and underneath it—lint builds up there, too. In winter, check after windy weather or snowstorms to be sure that snow isn’t blocking the outdoor vent.”

  • Replace plastic or foil accordion ducts with rigid metal ducts.

Accordion ducts are problematic because they are too flexible or can easily crumple, leading to problems such as restricted airflow and lint buildup. A rigid metal duct is a safer choice.

  • Avoid using sheet metal screws to connect duct sections.

Sheet metal screws can collect lint, which leads to lint buildup within the duct. Instead, attach duct sections with duct connectors and metal clamps or dryer vent foil tape.

  • Use caution when cleaning chemical stains.

Clothing that has been stained by flammable substances such as oil, gas, or cleaning chemicals should be regarded as a potential fire hazard. Consumer Reports writes, “The Consumer Product Safety Commission recommends washing such stained clothing more than once to minimize volatile chemicals, then hanging to dry. If you must use a dryer, use the lowest heat setting and a drying cycle that concludes with a cool-down period. In the event that a fire does start, keep the dryer door closed to limit its oxygen supply—a fire needs oxygen to keep it going.”

  • Prequalify a reputable damage restoration company before a dryer fire occurs.

Taking the time to prequalify a capable and trustworthy fire damage restoration company can remove a great deal of stress if a fire damage disaster involving the dryer occurs. Highly experienced and qualified technicians, such as the team at SERVPRO of Carrollton, can implement a rapid response in order to provide the fire and smoke damage restoration services that are so urgently needed in the aftermath of a dryer fire.

To learn more about fire damage restoration in Dallas, TX, call SERVPRO of Carrollton at (972) 446-0383 or contact the office by email at office@SERVPRO10952.com.

Four Different Ways That Storms Cause Damage to Local Homes and Businesses

7/7/2021 (Permalink)

Blog Summary: Severe weather can damage homes and businesses in a variety of ways. Four aspects of storms that can cause great devastation are wind, lightning strikes, hail, and flooding.

SERVPRO of Carrollton knows that severe weather can hit with little or no warning, causing massive storm damage in Bent Tree, TX, and devastating homes and businesses. When the weather sirens begin, every second counts. Life in the “tornado alley” of Texas can be stressful at times, but knowledge of the different ways that severe weather causes damage can help residents and business owners prepare for the damaging effects of wind, lightning, hail, and flooding.

Four Ways That Severe Weather Can Cause Storm Damage to Homes in Bent Tree, TX

Severe weather involves wind, lightning strikes, hail, and flooding, which each cause different types of damage. When homeowners understand how these four factors can cause damage, they can identify and assess the extent of the damage that the home has sustained.

Wind

In October of 2019, ten tornadoes inflicted over a billion dollars in property damage in the North Dallas area of Texas. While not every weather system produces tornadoes, many storms generate damaging winds that result in severe property damage.

The National Severe Storms Laboratory outlines several types of winds that have the potential to produce severe damage.

  1. Downdrafts

A downdraft is a column of air forcefully moving downward during a storm. This wind event can foster conditions leading to more serious wind conditions.

  1. Downbursts

A downburst is an extremely powerful downdraft that bursts as it impacts the earth, sending high winds across a larger area. Downbursts have the explosive ability to damage homes and other buildings. They may even have the destructive power of a large tornado.

  1. Microbursts

Microbursts occur when a downburst is localized over a smaller area. These short-lived bursts can be very destructive. Microbursts often accompany heavy rainfall. Microbursts not associated with precipitation are called dry microbursts and are much more frequent in the plains and intermountain region of the western United States.

  1. Gust fronts

When cooler air collides with a warm storm, the shifting winds can gust at high speeds. The forceful winds may usher in the approaching storm. When the gusts occur, they form shelf or roll clouds, and in rare instances, the gust fronts can begin to spin, mimicking a very weak tornado.

  1. Straight-line winds

Any strong winds that do not rotate are called straight-line winds. These fierce gusts crash their way through an area, and debris is pushed ahead of the winds. The wind and the debris pound against structures, often leaving destruction in their wake.

  1. Derechos

A derecho may occur when bands of fast-moving thunderstorms roar through an area. The word “derecho” in Spanish means “straight ahead.” Derechos may generate multiple microbursts and downbursts, and these powerful storm conditions can cover an area spanning more than 240 square miles, enveloping entire major metropolitan areas.

These various types of high-velocity winds have one thing in common: they can cause extensive damage to homes, businesses, and other structures.

When weather conditions involve powerful winds, homeowners need to pay particular attention to the potential storm damage these high winds can cause. The roof is vulnerable to damage from wind. Straight-line winds can roll up the shingles, underlayment, and decking, and the exposed attic area will sustain extensive water damage. Saturated insulation loses much of its R-value and becomes a breeding ground for mold and bacteria. If the water intrusion is not stopped quickly, ceilings may collapse, and electrical circuits may short out. In situations involving roof leaks, emergency tarping is necessary to mitigate the water intrusion.

When gutters are ripped away from the edge of the roof, water is no longer directed away from the foundation. The pooling of water next to the foundation can flood the basement or crawl space. Winds approaching tornadic speeds can hurl debris through windows and cause physical injury, structural damage, and water damage.

A highly dangerous situation arising from high winds is broken limbs and downed trees that fall on the home. Large trees can demolish small homes and cause serious injury or death to the occupants of the house. In weather conditions involving high winds, stay away from windows and doors. Seek shelter in the house in a location that is as far as possible from where a tree might impact the structure. If the home is damaged and evacuation is required, watch out for debris and fallen power lines.

Lightning Strikes

A second way that severe weather can cause storm damage is by a lightning strike. According to the National Weather Service, “A typical lightning flash is about 300 million Volts and about 30,000 Amps. In comparison, the household current is 120 Volts and 15 Amps. There is enough energy in a typical flash of lightning to light a 100-watt incandescent light bulb for about three months or the equivalent compact fluorescent bulb for about a year.” A lightning strike with this much power can cause significant fire damage.

Hail

A third way that severe weather can cause storm damage is by hailstones, specifically hailstones that measure at least .75 inches. Hail as large as a golf ball (1.75 inches) or larger can cause severe damage. Hail damage to the roof can cause water leaks, and large hailstones falling at speeds of twenty-five to forty miles per hour or more can crack or shatter windows, allowing water into the home. Hail damage to gutters and eaves can lead to water-damaged interior walls, foundation damage, and flooded crawl space.

Flooding

Flooding is a fourth way that severe weather can cause storm damage. Bent Tree is no stranger to heavy rains from thunderstorms and the remnants of tropical storms and hurricanes. A flash flood can inundate a home or entire neighborhood in minutes, sending water gushing throughout the house, damaging personal belongings, causing extensive structural damage, and creating the ideal conditions for mold growth.

When high winds, lightning, hail, or flooding strike, trust the restoration experts at SERVPRO of Carrollton for water, fire, and storm damage restoration. The company offers a twenty-four-hour emergency service and a faster response to any size disaster. For more details about storm damage restoration in Bent Tree, TX, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Independence Day reminders about fire safety.

6/30/2021 (Permalink)

Summer is synonymous with barbecues, parades and fireworks. The National Safety Council advises everyone to enjoy fireworks at public displays conducted by professionals, and not to use any fireworks at home. They may be legal but they are not safe.

If You Choose to Use Legal Fireworks

If consumer fireworks are legal to buy where you live and you choose to use them, be sure to follow the following safety tips:

  • Never allow young children to handle fireworks
  • Older children should use them only under close adult supervision
  • Never use fireworks while impaired by drugs or alcohol
  • Anyone using fireworks or standing nearby should wear protective eyewear
  • Never hold lighted fireworks in your hands
  • Never light them indoors
  • Only use them away from people, houses and flammable material
  • Never point or throw fireworks at another person
  • Only light one device at a time and maintain a safe distance after lighting
  • Never ignite devices in a container
  • Do not try to re-light or handle malfunctioning fireworks
  • Soak both spent and unused fireworks in water for a few hours before discarding
  • Keep a bucket of water nearby to fully extinguish fireworks that don't go off or in case of fire
  • Never use illegal fireworks

Better yet, grab a blanket and a patch of lawn, kick back and let the experts handle the fireworks show.

Sparklers Are Dangerous

Every year, young children can be found along parade routes and at festivals with sparklers in hand, but sparklers are a lot more dangerous than most people think.

Sparklers burn at about 2,000 degrees – hot enough to melt some metals. Sparklers can quickly ignite clothing, and children have received severe burns from dropping sparklers on their feet. According to the National Fire Protection Association, sparklers alone account for more than 25% of emergency room visits for fireworks injuries. For children under 5 years of age, sparklers accounted for nearly half of the total estimated injuries.

Consider using safer alternatives, such as glow sticks, confetti poppers or colored streamers.

Smoke Alarms can SAVE LIVES!

6/30/2021 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met.

Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm.

Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA). In larger commercial facilities, hard wired or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detected in just one area (NFPA).

If you need help installing, testing, or changing batteries in your smoke alarms, contact your local fire department, an electrician, or the American Red Cross. Be sure your home or workplace has a fire emergency plan.  

The Service You Hope to Never Need -- Crime Scene Cleanup in Dallas.

6/23/2021 (Permalink)

Crime scene We are always "Here to Help!"

For Compassionate and Professional Crime Scene Cleanup Call SERVPRO.


Bad luck or bad choices -- either or both of these circumstances can land a Dallas homeowner in a complicated situation. A crime committed on your property would become your problem even if you were uninvolved. Substances and debris need clearing and cleaning, and you do not have the training or the expertise. Consider working with one of our crime scene cleanup crews to set your home and your life back to rights.
 
Your crime scene cleanup scenario is unique. Perhaps you discovered a family member was making or dealing in drugs. The paraphernalia, the ingredients, and finished products can be lethal to touch or inhale even by accident. Maybe a home invasion ended in an injury or death of victim or perpetrator.

Blood and bodily fluids must be cleaned after a body is removed or a stricken person is taken by ambulance. The circumstance could be a suicide or unattended death, and the discovery of either may take days. Odors and decay complicate an already horrifying scene. We can help.
 
Blood and fluid-borne pathogens are to be presumed part of the debris after a violent injury or death. SERVPRO crime scene cleanup technicians receive advanced training following OSHA, EPA, and local health rules. Not only will we remove the hazardous human waste and substances, but we also have the products registered by the EPA to deep clean and disinfect the area.
 
If it took time to find the crime scene, the remains might be covered in decay and mold. Odors can be stifling and nearly impossible to eradicate. SERVPRO crew members take each crime scene challenge on step by step to remove the debris, sanitize and clean the space and use modern deodorization technology that neutralizes the stench on a molecular level. If necessary, we create zones to keep microbial infestations and pathogens away from your living areas using negative pressure air scrubbers. Our crew is clad in personal protective equipment and take no chances that could spread hazardous materials.
 
Even the tiniest amount of some illegally traded and used drugs can harm or even kill. For you and your loved ones to feel confident that you can live in the home again, every minute particle of the chemicals used and remaining must be eliminated. SERVPRO crime scene cleanup specialists have the tactics and tools to achieve this.
 
Finally, it is likely you and your family did not expect or ask for this nightmare, but you are charged with finding a solution. SERVPRO technicians treat customers and their families dealing with crime scene struggles with respect and compassion. Our services are discrete and professional.
 
SERVPRO of Carrollton is there for members of our community wrestling with the aftermath of violent crime or tragedy and the after effects needed to be cleaned from your home.

Call (972) 446-0383 any time of the day or night for our sensitive yet competent and speedy services.

How SERVPRO’s ERP Can Help Your Business If You Experience Damage

6/16/2021 (Permalink)

What is the SERVPRO ERP?

SERVPRO’s ERP is a system that helps businesses create a readiness profile for all of their locations to be prepared for any disaster. The ERP helps business owners create an Emergency READY Profile (ERP) for their facility, at no charge. The business owner works with SERVPRO to gather and document information that will become critical if a disaster strikes. It allows business owners to create customized, pre-organized profiles of their properties and locations so that in case of a disaster, we have access to any relevant documents and information immediately Once the ERP is created, business owners have access to their information 24/7 online and by using SERVPRO’s free smartphone app, creating a comprehensive emergency plan for the business. A comprehensive emergency plan contains critical information about the location of shut-off valves, fire suppression system controls, emergency contact numbers and more—information that can save emergency responders precious time and help contain damage and minimize injury.


The SERVPRO ERP Creates Faster Responses

With a profile in the ERP system, we can respond to your business emergency faster much quicker than if you had contacted us by phone. The system allows your call to be simplified to the press of a button, saving valuable time otherwise spent searching for phone numbers, relevant documents, and communicating the situation to us. Whether your emergency is water, fire or flooding, the ERP gets us out to your business faster, which can help minimize damage with faster reaction to the emergency.

Our ERP Priority Response

Some events, such as flash flooding, may hit many buildings and neighborhoods at once. This can cause resources to get tied up quickly, and we may have to delay our response to some inquiries. With the ERP system, you can avoid having to contact a representative and get your request in before others around you. The ERP app gives you priority response to any damage emergency you have. We’re dispatched faster to your location to start handling your issue right away.

More Effective Responses with Prior Knowledge

Having critical information such as breaker locations, water lines placement, floor plans, and inventories allow our IIRC trained technicians to do their work with unmatched efficiency. By giving us a wealth of information ahead of time, businesses help to ensure that any SERVPRO teams working on your business can better understand what they are working with and the job they are doing, without wasting precious time locations breaker boxes, lines, etc.

Multi-Location Management Damage Control

Many companies operate multiple locations, some of which may be damaged in an event while others remain unscathed or encounter different problems, depending on the situation. The SERVPRO ERP system allows businesses to create separate profiles for each business location, eliminating confusion and ensuring that more severely damaged locations are treated first.

Damage of any kind can impact a business. 

SERVPRO of Carrollton, TX is ready to respond to your company's needs 24/7. If water, storm, flood, or fire damage has impacted one or more of your locations, or if you would like to set up a free consultation, please call us at 972-446-0383!

How To Prepare Your Home For A Major Storm

6/16/2021 (Permalink)

Equipment in van Image of green SERVPRO vehicle and equipment.

There are several different measures you can take to prepare your home for a major storm, and we’ve highlighted 3 of the main ones that you can get started with today.

1) Storm-proof your windows and doors.

You’ve probably heard it before but it may still be a foreign term—storm-proofing. What is that again? Storm-proofing normally consists of switching out your typical doors and windows with storm-durable doors and windows that are made of heavier materials that can withstand high winds and precipitation. This will help your doors and windows withstand weather conditions of all kinds, and it may reduce the likelihood of your windows and doors flying off their hinges or shattering if a tornado passes by.

2) Trim your trees and clear anything big and bulky away from your home

Low-lying tree branches or dead limbs are perfect ammunition for gusty winds that accompany most major storms in the area. Make sure you clear your landscape of dead limbs, low-lying tree branches parallel to your windows, and other big and bulky items like statues, etc. that could be whipped up in the turbulent wind and end up damaging your home.

3) Give your shingles and siding a once-over.

Missing and broken shingles and siding make your home more susceptible to the elements and winds that come with major storms, and you should always give your home a once-over before storm season so you can get any broken or missing ones replaced as needed. Any loose or damaged shingles will likely tear and rip away when a storm comes through, and the same can be said of siding. Imagine what a tornado might do if a simple storm could blow them out of sight.


While being prepared for major storms is a great first step toward preventing storm damage, sometimes you can’t prevent it from happening regardless of maintenance action items you tackle beforehand. If you find yourself dealing with any damage from a storm that passes through, whether it be fire, water, mold, or a tree limb through your roof, give SERVPRO of Carrollton and Bent Tree a call at 972-446-0383. We’re here to help!

This franchise is independently owned and operated.

How Indoor Smoking Can Cause a Fire Damage Disaster

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains the fire damage risks of smoking in the home.

SERVPRO of Carrollton is a trusted leader in fire damage restoration, smoke damage restoration, water damage restoration, storm damage cleanup, and commercial property damage restoration. Highly-trained and certified restoration technicians arrive on the scene typically within an hour. Utilizing the latest equipment and advanced technology, industry-standard techniques and cleaning products make SERVPRO of Carrollton a great choice for any type or size of property damage restoration project.

The Facts About the Fire Damage Risks of Smoking

Smoking is a common pastime among adults in the United States. The Centers for Disease Control and Prevention reported the following statistics on smoking among American adults: “Cigarette smoking remains the leading cause of preventable disease, disability, and death in the United States, accounting for more than 480,000 deaths every year, or about 1 in 5 deaths. In 2019, nearly 14 of every 100 U.S. adults aged 18 years or older (14.0%) currently smoked cigarettes. This means an estimated 34.1 million adults in the United States currently smoke cigarettes. More than 16 million Americans live with a smoking-related disease. Current smoking has declined from 20.9% (nearly 21 of every 100 adults) in 2005 to 14.0% (14 of every 100 adults) in 2019, and the proportion of ever smokers who have quit has increased.”

Many of the 34 million smokers in the U.S. know and understand the health risks associated with smoking. However, smoking is also harmful in other less obvious ways.

The National Fire Protection Association shares several statistics on smoking and home fires on their website at “Smoking and Home Fire Safety.” The statistics reflect findings between the years 2012 and 2016.

  • Smoking and smoking materials were responsible for an estimated annual average of 18,100 reported home structure fires
  • 590 people died annually in these smoking-related fires
  • 1,130 people were injured per year
  • Annual direct property damage was $476 million
  • Smoking materials (cigarettes, matches, lighters, etc.) account for one in twenty or 5% of home structure fires
  • Smoking-related house fires that start in the living room or bedroom account for nearly 75% of fatalities

Smoking-related fires are lethal. Smoking was the leading cause of home fire deaths for the five-year period of 2012-2016. Though smoking-related fires account for only 5% of home structure fires, these fires cause 23% of home fire deaths and one in ten home fire injuries. House occupants involved in a fire caused by smoking materials are four times more likely to perish than in other types of home structure fires.

Smoking Indoors Is More Dangerous Than Ever

Compared to fifty or sixty years ago, house fires today burn faster and hotter while giving off excessive amounts of highly toxic gases. Modern homes contain items made of highly flammable plastics, polycarbonates, and synthetic fabrics, which also produce deadly gases. For example, the average home has 2.3 television sets. One-third of homes have four or more televisions. Couches, clothing, shoes, drapes, computers, electronic devices, and furniture create a hot, toxic environment when they burn.

A room in a modern home can become engulfed in flames in as little as four or five minutes. An older home or a house with items made of real wood and natural fibers may take as many as thirty minutes to become fully engulfed in the flames.

Smoking and Home Fire Safety Tips

Smoking-related structure fires would drop by 75% if smokers relocated from the bedroom and living room to the outdoors. Here are some other helpful tips:

Tip #1: Extinguish cigarette butts by dousing them in water or sand.

Tip #2: Deep sturdy ashtrays are best. Place the ashtrays on a fire-resistant and stable surface or table. The couch or bed is an unsafe place for ashtrays.

Tip #3: Keep flammable items such as magazines, napkins, and other paper products away from ashtrays and the smoking area.

Tip #4: Ashtrays should be cold before they are stored or discarded.

Tip #5: Medical oxygen and smoking are a highly dangerous combination.

Tip #6: Ash in the trash is a recipe for a house fire. Dump ashes in a metal bucket outside the home.

Tip #7: Never smoke in bed.

Tip #8: Install one or more smoke detectors on each floor of the home. Also, install a smoke detector on the inside and outside of each bedroom.

Tip #9: Smoke outside and a safe distance from the home. This practice will prevent smoking-related house fires. Smoking outside will also prevent children, pets, and other family members from being exposed to the deadly effects of second-hand smoke.

Trust the restoration experts at SERVPRO of Carrollton for fire, smoke, water, storm, and commercial property damage restoration. For more information about Dallas, TX, fire damage restoration services, contact SERVPRO of Carrollton by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How to Avoid Water Damage to Lakefront Property

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how waterfront property owners can avoid water damage to their lake homes.

The team at SERVPRO of Carrollton is made up of water damage restoration professionals with experience and certifications across the property damage restoration industry. The owners, Phil and Mary Jo Ciatto, make sure that their customers receive the best customer service possible. The entire Carrollton SERVPRO team is invested in the Carrollton community in which they live and work.

Carrollton, TX, is a wonderful place to live. According to a national real estate monitor, over one-third (36%) of people living and working in Carrollton are employed in office and administrative support, sales jobs, and management occupations. Carrollton also has more residents who work in computers and math than 95% of other places in the US. During the pandemic, many of these workers from various business sectors enjoyed the benefits of working remotely from home. These remote workers who owned weekend lake homes found themselves spending more time on the waterfront than at their primary home. Others went in search of the dream lake home and put their primary residence up for sale. Since lakes are abundant in this region of Texas, the demographic shift to the waterfront is understandable.

To make life on the lakefront more enjoyable and to protect the value of the waterfront property, SERVPRO of Carrollton offers four tips on how to avoid water damage to a lake house.

Tip #1: Prevent water damage resulting from swimming and other water activities.

Tracking water into the lake home after the occasional swim in the lake, pool, or spa may not present much of a problem. When the lake home was only a weekend retreat, the residual water intrusion from swimming presented no significant problem. However, multiply the water intrusion by multiple children and multiple times a day, and the problem escalates over a period of weeks and months.

Piling up wet clothes, towels, and flip-flops in the laundry room or bathroom can damage flooring, baseboards, and carpeting and lead to mold infestation or foul odors. Continuous saturation of flooring, carpeting, and rugs can also damage flooring and foster a mold infestation.

Simple remedies include creating an outdoor space to hang wet clothing and towels. Put down runners in the high traffic area from the entrance of the home to the bathroom. Use bathmats to capture excess water and prevent the flooring from becoming wet. Runners and bathmats should be washed weekly. If the rugs and mats are dampened multiple times each day, change them out daily with dry rugs and mats. Dry the damp mats outside in the sun if possible. Utilizing a portable room dehumidifier in areas exposed to frequent water and moisture intrusions can reduce the threat of water damage and mold infestation.

Tip #2: Watch out for spa or pool leaks.

Lakefront homeowners will often have a separate pool or spa for times when the lake is inaccessible due to low water levels, an algae outbreak, a fish die-off, or a chemical spill. A leaking pool filtration system can flood a crawl space, damaging the foundation and causing mold infestation and wood rot. While an interior spa is a welcome amenity for any home or waterfront home, a six-person spa holds as many as 475 gallons of water, and a spill of this magnitude can be disastrous. An operational spa introduces a massive amount of moisture into the air, and the increased humidity can cause extensive water damage and mold issues. Regular pool and spa maintenance and a room dehumidifier to mitigate the moisture influx can go a long way to preventing serious water damage from a pool or spa.

Tip #3: Excessive usage may put a strain on appliances, resulting in a water leak.

Inviting guests, friends, and family to the lake house is always enjoyable, and swimming, sunbathing, water sports, and boating are fun activities that build community. Entertaining large groups puts a strain on appliances such as the dishwasher, washing machine, and refrigerator. The increased usage of appliances may reveal leaks or cause malfunctions such as supply line failures or part failures. A burst supply line to the washing machine can spill as many as seven to ten gallons of water per minute into the laundry room.

Tip #4: Increased usage of the shower, bathtub, and toilets may result in a major sewage spill.

A bungalow with one or two bathrooms can handle a large crowd if the system is tied into a public sewer. However, if the home has a septic tank, trouble could be lurking.

  • An eight-minute shower: 17 gallons
  • An average bath: 30 gallons
  • A typical toilet: 3.5 gallons

Hosting a large group of people over the weekend can push large amounts of water through the sewage system. When the guest list includes small children, the homeowner may find that toys, excessive toilet paper, diapers, non-flushable wipes, paper towels, or pieces of clothing are being flushed down the toilet. Be on the alert for continuously running water, the need for multiple flushes, and strong odors. Give these warning signs immediate attention.

These four tips are just the starting point for avoiding water damage on the waterfront. By following these tips, homeowners can continue to enjoy life on the lake.

When a water damage disaster strikes, trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration in Carrollton, TX. The company offers twenty-four-hour emergency service, a faster response to any size disaster, highly trained restoration technicians, advanced equipment and cleaning techniques, and EPA-approved cleaning and sanitation solutions. The Carrollton SERVPRO team is a trusted leader in the restoration industry.

For more information about the water damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com or by phone at (972) 446-0383.

What Are Common Causes of Fire Damage in Businesses and Commercial Settings?

6/8/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights common causes of commercial fire damage and how to deal with damage restoration in the business environment.

The professionals at SERVPRO of Carrollton understand that commercial fire damage in Dallas area businesses creates a cascading effect of property damage. Flames destroy whatever they consume. The heat from the fire melts, fuses, degrades, or ruins equipment and weakens the structural integrity of buildings. Smoke and soot coat surfaces and contaminate the facility with highly toxic substances. These substances are given off by the combustion of the structure and the chemicals, metals, and plastics used in the manufacturing process.

The water, foam, or dry chemicals deployed to extinguish the fire create another type of property damage disaster that may be more extensive than the fire itself. The size of the facility, the materials unique to that commercial setting, and the means used to extinguish the flames require the skill, expertise, equipment, and advanced technology of property damage restoration professionals.

Five Common Causes of Commercial Fires

Commercial fires cost billions of dollars in property damage every year, not to mention the loss of life which cannot be measured in economic terms. The National Fire Protection Association reports that there are about 37,000 fires at industrial and manufacturing properties each year in the US. That is a staggering one hundred fires per day. These fires cause one billion dollars in direct property damage each year.

A leading contributor to these fires is a lack of awareness of the many fire risks that exist in the work environment every day. To help managers and employees identify these fire risks, SERVPRO of Carrollton is highlighting five factors that commonly cause industrial fires and explosions.

  1. Combustible dust

Combustible dust is a major cause of fire in many industries, including woodworking, food manufacturing, metalworking, chemical manufacturing, and pharmaceuticals. Common substances such as dyes, food, metals, and chemicals are combustible in dust form. The initial explosion can create a larger dust cloud which will then ignite, causing a more massive secondary explosion that has the potential to damage or destroy the entire facility.

A regimen of scheduled dust removal to prevent excessive accumulation is the key to maintaining a safe work environment. Caution is advised when removing accumulated dust since the resulting dust cloud can itself be a fire hazard.

  1. Hot work

Hot work involving welding and torch cutting is one of the leading causes of commercial fires across all industries. Burning, brazing, soldering, and heating can create serious fire hazards. Sparks and molten material can travel as many as thirty-five feet from the source. Hot work is also a factor in combustible dust fires. Proper safety procedures can help prevent fires caused by hot work.

  • Avoid hot work if possible.
  • Train employees about the risks associated with hot work, as well as any site-specific dangers, the proper procedures and policies, and the use of well-maintained safety equipment.
  • Make sure that the work area is clear of flammable or combustible materials, such as dust, gases, and liquids.
  • Implement a written permit system for all hot work projects, even where permits are not required. Better safe than sorry!
  • Supervise the work. If outside contractors are employed, make sure a safety professional is on hand to provide supervision.
  1. Flammable liquids and gases

Often occurring at chemical plants, these types of fires can be disastrous. Industry, in general, involves flammable liquids and gases at every level of production, from the propane for the forklift to the diesel fuel for the trucks that transport the finished products.

To mitigate the risk of a fire from flammable gas or liquid, take the following safety precautions:

  • Be aware of the safety information for every flammable liquid on the premises. The material safety data sheet (MSDS) for each product will have this information.
  • Follow proper storage protocols.
  • Control all ignition sources.
  • Provide personal protective gear (PPG).
  1. Equipment and machinery

Equipment and machinery malfunctions contribute to the 3,000 industrial fires that occur each month. Fire hazards can arise from the improper installation of machines, especially furnaces used in a manufacturing process. Sometimes, the failure to properly operate a piece of equipment can result in a fire.

A key factor in equipment and machinery fires is lax maintenance. Proper lubrication not only increases efficiency and extends the life of mechanical equipment, but it also reduces friction which can cause fire hazards. Risks can be reduced by adhering to recommended maintenance and cleaning procedures.

  1. Electrical hazards

Electrical fires are among the top five causes of fires in manufacturing plants. Here are several common electrical fire hazards:

  • exposed wiring or wiring that does not meet code specifications
  • overloaded outlets, extension cords, or circuits
  • static discharge

Sparks from any of the above electrical hazards can ignite combustible dust, flammable liquids, and flammable gases.

Awareness and prevention are the keys to reducing or eliminating electrical fire hazards. Training, maintenance, and following best practices are essential for safety and success.

The restoration experts at SERVPRO of Carrollton specialize in water, fire, storm, and commercial damage restoration, and they provide twenty-four-hour emergency service, a fast response, and highly trained restoration technicians. With over fifty years of experience, SERVPRO is a trusted name in the damage restoration industry.

To learn more about Bent Tree, TX, fire damage restoration services, call SERVPRO of Carrollton at (972) 446-0383 or email the company at office@SERVPRO10952.com.

How Commercial Cleaning Services Help Make Carrollton, TX, Businesses Safe and Healthy Spaces

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides customized commercial cleaning services tailored to the unique needs of each business that the company serves.

SERVPRO of Carrollton provides industry-leading commercial cleaning services to Carrollton, TX, businesses. To overcome the dirt, grime, odors, and moisture that collect in the office or production areas and exceed the janitorial staff’s normal scope of cleaning, call SERVPRO of Carrollton for prompt, professional, deep-cleaning service. From removing odors to deep cleaning flooring and carpets, entrust the safety of customers and employees to the highly trained and certified SERVPRO cleaning technicians, who create a clean and safe space. Expertly trained cleaning professionals equipped with the best cleaning and deodorizing products provide SERVPRO’s clients with the best cleaning the industry has to offer.

When are cleaning services needed?

Businesses, hotels, restaurants, distribution centers, call centers, and institutions have ongoing cleaning service needs. However, occasions arise when specialty cleaning services or intensive cleaning protocols are required for the safety and security of employees, vendors, customers, or clients. What are some of these occasions when special cleaning measures are needed?

  • In the last ten to fifteen years, the US has seen outbreaks of invasive pathogens that have challenged normal life patterns and activities. An outbreak or pandemic can devastate a business, doctor’s office, school, or daycare. Intensive, professional deep-cleaning processes that utilize the best EPA-approved solutions are the best way to address these hurdles.
  • Extensive water damage, flood damage, or sewage spill can necessitate calling in cleaning professionals who have the resources and training to deep-clean areas contaminated by biohazard disaster. Validation and certification of the effectiveness of the cleaning, disinfecting, and sanitizing efforts may be crucial for the re-opening or continued operation of the business or institution.
  • A structure fire introduces toxic chemicals, harmful soot, and contaminated water into the environment. Enlisting the services of a certified commercial cleaning specialist is not only necessary but it also may be required by public health officials and the insurance company before a commercial operation is allowed to re-open.

What is Certified: SERVPRO Cleaned?

Businesses need solutions that address and overcome the challenges presented by the pandemic. Certified: SERVPRO Cleaned is a program designed to meet these unique challenges. The program is a deep-cleaning approach that applies a defensive, proactive viral pathogen cleaning strategy backed by more than fifty years of cleanup and restoration experience. Featuring a three-pronged effort that includes an industry-leading proprietary training program, EPA-approved cleaning solutions, and proven remediation processes, the SERVPRO team helps businesses in Dallas, TX and across the country serve their communities safely. Certified: SERVPRO Cleaned enables local businesses to operate with the confidence and integrity that comes from knowing that employees and customers are safe.

How can the Certified: SERVPRO Cleaned program help a business?

Cleaning has risen to a new level since the pandemic appeared on the national and international scene in late 2019. SERVPRO has risen to the challenge to help keep a business’s customers and employees safe. The Certified: SERVPRO Cleaned badge makes a bold and visible statement that announces to customers, employees, and others that this business has made a substantial commitment to pursue a higher standard of what it means to be clean.

Is Certified: SERVPRO Cleaned a one-size-fits-all approach?

This unique standard-setting cleaning program is tailored to meet specific needs. Each business has a Cleaning Protocol Specialist who knows the client’s industry or service sector. The customized cleaning program takes into consideration factors including the industry type, building size, employee and customer density, high-frequency touchpoints, congestion points, and foot traffic.

Can SERVPRO provide the entire range of cleaning services for any business?

SERVPRO of Carrollton can provide a comprehensive menu of services for a wide range of businesses and industries. The scope of cleaning services includes:

  • Carpet and upholstery
  • Drapes and blinds
  • Ceilings, walls, and hard floors
  • Air ducts and HVAC
  • Trauma and crime scene
  • Biohazard and sewage
  • Odor removal and deodorization
  • Vandalism

Tapping into the knowledge, expertise, and resources of SERVPRO of Carrollton for a comprehensive commercial cleaning solution eliminates decision overload for the busy operations manager, property manager, or small business owner. Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration.

For more information about commercial cleaning in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Helping Homeowners Navigate Common Questions About Roof Damage and Insurance Coverage

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton provides answers to questions that homeowners may have about insurance coverage for roof damage.

After every storm damage service call, the team at SERVPRO of Carrollton is reminded that disaster can strike at any time and often with little or no warning. When it does, the stress can be overwhelming for the homeowner. When high winds and hail from a storm or tornado cause roof damage resulting in a water damage disaster, the homeowner is left worrying not only about the water damage but also about insurance coverage for the damaged roof.

What types of roof damage are covered by homeowners insurance?

The dwelling coverage section of homeowners insurance covers the structure and the roof. The terms of the policy and the causes of the damage determine whether or not the roof damage will be covered by insurance. Sudden or accidental disasters are usually covered; however, some coverage is event-specific, including events such as wind, hail, fire, or the weight of snow. Homeowners will need to review the insurance policy that they purchased in order to determine which types of roof damage their policy covers.

Will insurance cover a complete roof replacement if the damage is only partial?

According to an article in Forbes, “In some cases, the lifespan of the roof is shortened because of damage. Your insurer may cover the cost to replace the entire roof even if it’s only partially damaged. For example, if a homeowner has asphalt shingles damaged by hail strikes, an adjuster would count how many strikes occurred in a section to determine the impact on the lifespan of the roof. If there are enough strikes, the roof lifespan is substantially impacted, and it needs to be replaced.”

Insurance industry professional Steve Severaid adds, “Even if a roof isn’t taking in water right now, the erosion or strikes compromise the lifespan of the roof. This means a roof will never last as long as it should have lasted otherwise; therefore, it should be replaced.”

Partial roof damage can also lead to a full roof replacement if the materials required to fix the roof are not available. A roof tiled with a material that is no longer available for purchase may end up being fully replaced by the insurance company in order to ensure that all materials used in the roof match.

Will insurance cover damage to an old roof?

Forbes warns, “Additionally, since it’s your responsibility to maintain your home, policies don’t cover damage caused by a lack of maintenance. So repairing your roof due to wear and tear, or replacing it because its lifespan is over, won’t be paid for by insurance. Lack of maintenance could also come back to bite you after a storm. If your roof was old or not well-maintained before the storm, you could have trouble getting full reimbursement.”

What are some other insurance issues that may arise with roof damage?

  • Roof damage caused by flooding is not covered under typical policies. Homeowners who live in areas that are vulnerable to flooding should be fully aware of what is and is not covered and what special coverage is available. If flood damage is a frequent concern, consider investing in flood insurance.
  • A wood roof may incur higher premiums.
  • Cosmetic damage to a metal roof may not be covered by insurance.

What are the advantages of having SERVPRO provide water and storm damage restoration services after severe weather?

A damaged roof can allow water to pour into the home, soaking the interior and ruining beautiful furniture, sensitive electronics, and cherished keepsakes. Even after hail and high winds dissipate, rainfall can continue for days. In the aftermath of devastating water damage resulting from a damaged roof, the homeowner needs a trusted damage restoration partner to instill hope and confidence.

SERVPRO of Carrollton is proud to be the local service provider that Bent Tree, Dallas, and Carrollton homeowners call on when they need a rapid, dependable response to storm damage. The company offers the following storm damage restoration services:

  • Contents Claim Inventory Service
  • Move-Outs/Pack-Outs
  • Contents Restoration
  • Document/Photograph Drying
  • Electronic Cleanup

While insurance coverage for roof damage can be a challenging subject to navigate, homeowners need not experience that same stress when working with SERVPRO of Carrollton to resolve the water damage side of storm damage. They can trust that the SERVPRO of Carrollton team will be their advocate when dealing with the insurance company.

To learn more about storm damage restoration in Bent Tree, TX, Dallas, TX, and Carrollton, TX, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

What Are the Benefits of Hiring Water Damage Restoration Technicians Certified in Applied Structural Drying?

5/10/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton highlights the importance of the Applied Structural Drying Technician certification, which gives homeowners confidence in a damage restoration company’s ability to dry a water-damaged home.

When a home experiences a water damage disaster, the proactive homeowner will want to choose a water damage restoration company that can be trusted to provide reliable, expert services. A homeowner can develop confidence in a restoration company by looking at the company’s professional certifications, which testify to a commitment to industry knowledge and customer service. A key certification in the area of water damage restoration is the Applied Structural Drying Technician certification.

What is an Applied Structural Drying Technician certification?

The certifying body for the cleaning and restoration industry is The Institute of Inspection, Cleaning, and Restoration Certification. Since its inception in 1972, IICRC has certified over 60,000 technicians and over 6,000 property damage restoration companies worldwide.

According to the IICRC, “The IICRC-approved Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.”

ASD technicians have learned how to effectively, efficiently, and quickly dry water-damaged structures and contents. A property damage restoration company with IICRC certifications embraces rigorous standards for business practices and professional expertise.

What is the Applied Structural Drying process?

Applied Structural Drying is a comprehensive approach to drying that is guided by specific psychrometric — water vapor content — data that scientifically measures the drying process. Water damage restoration experts who use this sophisticated method deploy high-intensity water extractors to remove the bulk of the standing water. Once this water is extracted from floors, carpeting, and furniture, industrial-grade rapid-spin drying fans are strategically placed to advance the drying process.

Next, high-efficiency dehumidifiers remove the moisture from the air. Throughout the entire process, ASD-certified water damage restoration technicians utilize advanced moisture detecting equipment to monitor the efficiency and progress of the project. This highly sensitive technology empowers the technicians to adjust the process as needed to achieve maximum efficiency. The entire drying process may require approximately seventy-two hours.

Since Applied Structural Drying is a non-invasive drying technique, technicians can begin the drying process immediately after arriving at the scene of the water damage disaster. Modern high-powered water extractors, which include both truck-mounted and mobile units, can dry water-damaged floors without removing carpeting and padding, eliminating the need to lift or remove carpeting to dry the floor. Not having to work with the water-logged carpeting or padding reduces the likelihood of the materials being damaged beyond repair.

What are the benefits of the Applied Structural Drying process?

Applied Structural Drying offers many benefits, including the following:

  • As mentioned above, technicians use sophisticated water extraction and drying methods to dry floors, carpeting, and carpet padding without having to remove the materials, which can be a costly and time-intensive ordeal. This non-invasive procedure can be implemented in clean water or Category 1 water damage scenarios. Fortunately for the homeowner, most residential indoor water damage incidents fall under the clean water category.
  • Because the water damage restoration company’s drying and moisture removal equipment efficiently targets the water-damaged areas, the restoration process is less expensive, less time-consuming, and less disruptive. As a result, stress and anxiety are reduced for the homeowner.
  • Uninterrupted dehumidification is a core aspect of Applied Structural Drying, so excess humidity, a significant contributor to the severity and scope of the damage, is quickly expelled from the affected area.
  • The rapid response enabled by the Applied Structural Drying method reduces the chances of a mold infestation growing in the aftermath of water damage. Dehumidification also destabilizes the conditions necessary for mold growth.
  • The speed at which the Applied Structural Drying is begun and completed means that residents of the damaged home can more quickly return to their home and their normal activities.
  • Psychrometric data collected throughout the drying process provides concrete documentation that the technicians have successfully completed the drying process.

Highly trained and professionally certified, the restoration experts at SERVPRO of Carrollton serve the local community with water, fire, storm, and commercial damage restoration services. The Carrollton, TX, damage restoration company offers twenty-four-hour emergency service, rapid response to disasters, expert restoration technicians, advanced restoration and cleaning equipment, and the compassionate care and concern that come from being locally owned and operated.

For more information about damage restoration in Carrollton, TX, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

Mother Nature can cause major damage to your property.

5/6/2021 (Permalink)

An unexpected tornado can bring wind damage and hail damage. Storm damage caused by a powerful hurricane can cause severe property damage and flooding. A wintry blizzard can cause wind damage and ice damming.

In an instant, Mother Nature can unleash powerful weather patterns, leaving behind substantial storm damage to your home or business. Wind, water, hail and downed trees are just some of the things that can expose your property and its contents to the elements. It is at this time that immediate storm damage restoration is key to your property’s safety and recovery.

The experts at SERVPRO in Carrollton Texas and Bent Tree will respond immediately if a storm damages your home or business.  You can reach us by calling 972-446-0383 7 days a week, 24 hours a day, 365 days a year.

We are always here to help!

Details About Storm Damage Restoration Coverage From Texas Homeowners’ Insurance Providers

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree is one of the leading storm damage restoration specialists in Texas. Their experts provide an overview of storm damage coverage from homeowners insurance and how to go about making the most of it.



Texas is no stranger to severe weather, and storm damage restoration is a regular requirement. As the nation’s second-largest state, Texas experiences raging storms throughout the year, including Texas panhandle blizzards and drought conditions from triple-digit heat. It wreaks havoc on homes and commercial buildings, occasionally leading to extensive damage and inevitable professional intervention.

What Storm Damage Restoration Coverage Does a Homeowners’ Insurance Policy Cover?

SERVPRO is a leading water damage contractor in Texas, handling residential and commercial water damage with years of experience. Homeowners’ insurance for residents in the state may provide coverage for storm damage restoration under specific conditions. The experts at SERVPRO of Carrollton, SERVPRO of Bent Tree explore the options in more detail.

Texas Winter Storm Damage Restoration

A massive winter storm in February 2021 killed over 100 people and left millions of Texans without power. The weather caused extensive water damages to properties around the state, with hundreds of households needing water removal services from professionals like SERVPRO.

Homeowners’ insurance is one of the best ways to cover storm damage restoration services during an emergency. However, many policies will not cover all losses. The cause of the property loss or damage must come from a covered event that the policy explicitly names to receive assistance from the insurance company. 

Most homeowners’ and renters’ insurance policies include perils that the contract will cover, such as freezes, hail, and fire damage. Other policies cover all perils except those named within the contract, leaving more room for interpreting the damage. For instance, water cleanup from a burst pipe could fall under named perils like “freezing” or “sudden cracking.”

Burst Pipes and Water Damage Restoration

If an insurance policy names water damage in its list of covered perils, it’s possible to file a claim for events like a burst pipe from frozen plumbing. The coverage should include repairs and cleanup from a water damage specialist. It may even consist of carpet cleaning, tile and grout cleaning, upholstery cleaning, and plumbing and drywall repair. 

Spoiled Food Restitution

Food spoilage from power outages is also usually allowable in standard home insurance policies. Coverage amounts vary, depending on the fine print. If a contract includes a deductible on spoiled food claims, it may be best to cover the expenses for the loss without assistance from the insurance agency. 

Alternative Living Expenses

If storms force temporary relocation while the home undergoes emergency water restoration, insurance may offer recompense for the inconvenience. If it is impossible to live in the house due to storm damage restoration, homeowners’ insurance will sometimes offer displacement expenses for alternative living, such as a hotel room.

Insurance companies define an “inhabitable” building in the policy details. It may differ from a policy holder’s assumptions, so it is always best to contact the company for clarity if residents must leave home during repairs. For example, most policies do not afford this coverage to displaced homeowners due to power outages.

Professionals like SERVPRO

When there is extensive damage to a home or business, there’s no better way to recover than using the exceptional services of professionals like SERVPRO of Carrollton, SERVPRO of Bent Tree. Their coverage ranges from complete storm damage restoration to mattress cleaning, area rug cleaning, and tile cleaning. The company’s residential and commercial cleaning service has a team of dedicated restoration specialists who provide 24-hour emergency service in and around Dallas


Contact the SERVPRO team today at (972) 446-0383 or follow them on Facebook to receive the latest company news. They work from their offices in 3033 Kellway Drive Suite 124, Carrollton, TX, 75006.

What are the Top Five Causes of House Fires? Here’s How To Prevent The Need for Extensive Fire Damage Restoration Services

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree is a leading Texas residential and commercial water damage and fire damage restoration company. Their professionals explain how house fires commonly start and offer prevention tips to stay safe during these emergencies.



Texas house fires are devastating, but these situations are often preventable. Fire prevention is the best course of action, but accidents do happen. 

Top Five Causes of House Fires and How to Prevent the Need for Extensive Fire Damage Restoration

SERVPRO of Carrollton, SERVPRO of Bent Tree is a leading Texas emergency water restoration company that also provides fire damage restoration services. Their expert water damage contractor explores how most house fires start below, including the steps that property owners can take to prevent these catastrophes.

  1. Double-check Heating Equipment

Some areas experience frigid winters that require additional means to heat the home. Many Texan households use space heaters to warm a room. However, these appliances are classic fire starters when there is contact with curtains, clothing, blankets, or furniture.

Homes that rely on furnaces are also prone to fires without adequate system maintenance and routine inspections. Furnace fires may occur from a clogged filter and bad wiring, so annual HVAC tune-ups are essential.

  1. Pay Attention While Cooking and Unplug Unused Appliances

Between 2014 and 2018, national fire departments responded to an average of 172,900 house fires that began in the kitchen. Cooking while distracted easily ends in flames, especially with oil or grease on a gas range. The kitchen should have a fire extinguisher within arm’s reach, and everyone in the home should know how to use it. 

  1. Blow Out the Candles

Candles enhance religious activities, a relaxing ambiance, or romantic dinnertimes, but unattended flames near inflammable materials are dangerous, including paper and upholstery. Lit candles need stable surfaces, and residents should always extinguish candles after use.

  1. Follow the Faulty Wiring Trail

A home’s electrical system remains a fire risk if not maintained well. Faulty wiring may cause electrical fires at any point in the house. It’s best to let professional electricians handle all electrical work and ensure that the wires are safe and functional.

  1. Prevention and Fire Damage Restoration Tips

The best prevention for fires comes in the way of devices and supplies, including smoke detectors in every bedroom and hallway at every house level, including the basement. Carbon monoxide detectors also alert inhabitants to the dangerous, odorless gas indoors.

What To Do If There Is A Fire At Home

When a fire rips through a home, fire damage restoration will be necessary to bring the house back to its original condition. To begin the process, follow these steps:

  1. Contact the insurance company immediately.
  2. Request a fire report to give the insurance company proof.
  3. Contact a fire damage restoration company like SERVPRO.
  4. Document the damage with photos and videos.

Call The Fire Restoration Experts

Fire damage restoration experts like SERVPRO are invaluable in restoring a home to its pre-fire condition in the quickest possible time. They offer a residential or commercial cleaning service, including: 

  • soot and water cleanup, 
  • carpet cleaning, 
  • upholstery cleaning, 
  • commercial water damage cleanup
  • grout cleaning
  • tile cleaning, and
  • odor elimination services 


SERVPRO of Carrollton, SERVPRO of Bent Tree is one of the leading Texas fire damage restoration companies. Their highly trained technicians provide water removal, mattress cleaning, area rug cleaning, and more from 3033 Kellway Drive Suite 124, Carrollton, TX 75006. Contact the water damage specialist at SERVPRO of Carrollton, TX, at (972) 446-0383 today, or follow Facebook for company updates.

Common Causes of Water Damage, Restoration Methods, and Expert Prevention Tips from SERVPRO

4/29/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is a leading emergency water damage restoration company. The water damage contractor discusses the common reasons for severe water damage in homes, how to prevent these situations, and tips for effective water damage restoration. 



Several circumstances lead to extensive water damage. Restoration becomes necessary when flooding and water damage are out of control, and professional intervention is often the only course of action at that point. However, there are some steps that businesses and homeowners can take to identify and address these problems before things escalate.

Six Common Causes and Water Damage Restoration Solutions

SERVPRO of Carrollton, SERVPRO of Bent Tree, Texas, is the area’s top water damage specialist. They deal with water removal and water cleanup and offer:

  • mold remediation, 
  • upholstery cleaning, 
  • area rug cleaning, 
  • carpet cleaning, 
  • grout cleaning, 
  • mattress cleaning, and 
  • tile cleaning. 

Their professionals discuss how water damage commonly manifests in homes and businesses and how residential and commercial water damage restoration services can help.

  1. Checking the Plumbing Systems

Leaky or burst pipes are one of the most common reasons homeowners deal with extensive water damage. Texas pipes can burst under freezing temperatures or pressure buildup from clogged drains. Leaks also occur behind walls where they’re not visible, causing untold commercial water damage.

Rising monthly water bills may also alert homeowners to potential problems. In all cases, hiring a plumber will ensure all connections are tight, clean, and free of obstructions. It may also be necessary to employ the services of professional water damage restoration companies like SERVPRO.

  1. Maintaining Water Heaters

Tank water heaters typically last for ten years, and a tankless model may have a 20-year shelf life, at most. When a unit nears the end of its lifespan, it leaks from the bottom. Issues also occur with mold growth or corrosion, but annual inspections and a timely replacement will circumvent these issues.

  1. Watching The Weather

Water damage from inclement weather is sometimes unavoidable and happens quickly. Storms damage roofs, cause flooding in basements and precipitate sewer backups. The only way to reduce the impact is to contact an emergency water restoration company like SERVPRO for 24-hour emergency service for disasters on any scale.

  1. Looking After Roofs and Gutters

It’s easy to overlook gutters, but when clogs occur, water pools inside the channels, spills over the side and accumulates around the foundation and walls. Unless homeowners clean their gutters twice a year, water damage is inevitable. Gutters should be free of leaves, twigs, rocks, and other debris to prevent water from infiltrating the building.

  1. Noticing Other Common Water Damage Signs

Some water damage is subtle, but ignoring it is unwise. Rather, prevent extensive damages and costly repairs by checking for these common signs:

  • Dripping or wet spots around sinks, toilets, and exposed pipes
  • The sounds of running water when all faucets are off
  • Unusual humidity levels inside
  • A damp, musty odor 
  • Brown ceiling or wall stains
  • Cracked or flaky drywall
  1. Choosing The Right Water Damage Restoration Company

Water restoration is essential to remove the water, clean, and restore the property to its original condition. A reliable water damage contractor like SERVPRO will:

  • respond quickly
  • We offer a licensed, highly trained team
  • provide reliable local references
  • understand the insurance claims process
  • use updated equipment and techniques


SERVPRO of Carrollton, Texas, offers exceptional water damage restoration services throughout the area. Their residential and commercial cleaning service will bring the home back to its original state after a flood or leak. Contact SERVPRO at (972) 446-0383, follow them on Facebook to receive recent news updates, or visit their offices at 3033 Kellway Drive Suite 124, Carrollton, TX, 75006.

Preparing Trees for Storm Season in North Dallas

4/23/2021 (Permalink)

storm damage "Like it never even happened."

Trust SERVPRO of Carrollton and Bent Tree and their team of experts to help recover and restore your storm-damaged property.

Trees beautify any property and give us much-needed shade during the hot months. However, storms can be unkind to trees, forcing them down with strong winds or sending destructive lightning bolts down their trunks.

When a tall tree comes down, it can damage a roof, break a window, or down utility lines. When there are heavy soil saturation and persistent gusts of winds, even the strongest trees can collapse.

While we can’t defend our trees from nature’s fury, we can take measures to mitigate damage to trees and other objects. Make time to tend to your trees before the next storm season hits.

Examine the Trees

Inspect each tree for damage such as “deadwood,” decomposition, dense canopies, splits, or damaged trunks. Infestation, illness, or other weaknesses can topple a tree in a storm.

Next, consider proximity to structures and powerlines. Tall trees too close to these things are a risk. Sometimes utility crews will come through and trim back problem trees. While this should solve the problem, the tree is vulnerable to infection or infestation if the cuts are done incorrectly.

Once you become aware of any tree problems on your property, you can plan the best course of action for each issue you discover.

Perform Maintenance

Trees need seasonal pruning, pest control, mulching, watering, fertilization, and care by an arborist when needed.

Plan to prune your trees in the late fall or early spring. Removing branches that are too close to structures plus dead or weak branches reduces the chance of damage. Pruning the low damage of young trees helps you avoid instability from multiple leaders.

Be careful not to over cut the limbs or cut into the root system. If you are unsure of how to properly prune a tree, consult the experts or hire an arborist. 

Thin the crowns by cutting back limbs and foliage from inside the crown. This reduces the weight and allows more air and sunlight to come through.

As for new planting, there are other best practices. New trees should be planted where roots won’t be intrusive or where they won’t tower over things they can fall on. Use stakes and ties to train trees to grow straight up so they don’t bend down.

Be mindful of where you dispose of cut wood and branches. These can become projectiles during a storm.

Call an Arborist

Some tree challenges can leave the average homeowner stumped. Arborists will be able to properly assess storm damage risk factors and help you save your favorite trees from infection and decay.

When in doubt, call the experts. Being proactive saves you emergency tree removal expenses and inconvenience.

Call SERVPRO for Help After a Storm

While we may not be arborists, we specialize in storm damage restoration. We’ve been recovering storm-damaged properties for over 30 years. If a fallen tree damages your home or business, we’re ready 24/7 to come help! After you call your insurance company, call us at 972-446-0383.

When Lightning Strikes!

4/23/2021 (Permalink)

Red Sky lightning Red sky lightning

What is the definition of the idiom 'force of nature'?

According to https://www.yourdictionary.com, a 'force of nature' is

A mighty natural force which is beyond human control, notably if potentially catastrophic, such as the elements (e.g. storms and extreme temperatures) or geological (e.g. seismic and volcanic) activity.

Lightning most definitely suits this definition.  

The chances of you getting struck by lightning are slim; about 1 in every 500,000.  However, the likelihood of your house getting struck by lightning isn't as unreasonable; about 1 in every 200.  Although the majority of people may go their entire lives without having to worry about lightning damage, those who have, generally face major consequences.

The state of Texas is at high risk for lightning damage; just below California.  In 2019, Texans made 5,780 insurance claims due to lightning damage.  These claims ended up costing more than $88.3 million.  This is important to know because the majority of lightning damage begins during the spring season and peaks in the summer.  These statistics may serve as encouragement to prepare your home from lightning strikes this season.  Here are some things you may not have known about lightning damage:

  • Lightning damage doesn't always occur as a result of a direct hit.  When lightning strikes the ground, it can travel through metal pipes or electrical wiring to your home.  This generally causes the electrical outlets to blow and requires all new wiring throughout the house.
  • In 2019, lightning strikes, whether direct or secondary hits, caused 20 deaths and 100 injuries in the United States.
  • Around 19% of fires caused by lightning directly affect homes.
  • The majority of lightning damage occurs during the months of June, July, and August.

How To Minimize the Damaged Caused To Your Home Due To Lightning

  • Unplug electrical wiring from all outlets throughout the house.
    • Failing to do so can not only cause your outlets to fry, but also the electronics plugged into them.
  • Installing surge protectors may also protect your outlets.
  • Installing a lightning rod may redirect the bolt to prevent it from striking your house.
  • Ensuring that your home has functioning smoke detectors will assist in notifying you if a fire has started due to the powerful bolt of electricity.
  • Consider adding lightning damage to your home or renters insurance incase of an emergency.

Although repairing damages due to any natural disaster isn't ideal, and taking preventative measures is inconvenient, accidents are sure to happen. 

If your home or business is affected by lightning, SERVPRO of Carrollton and Bent Tree  is more than willing to help! We are open 24 hours a day, 7 days a week.  You can give us a call at 972-446-0383.

Electronics Fires Are a Risk for Most Homes

4/22/2021 (Permalink)

electrical fires Let the trained professionals help today!

Fires caused by electronics are on the rise in household across the country. More and more homes are investing in various types of electronics, all in need of charging at one point or another, and often left unattended while they’re charging.

While there are basic safety habits that we should follow for these devices, most of us disregard these habits and put our homes at risk. When a house fire caused by electronics occurs, and the recovery process can be tough.

Preventing a house fire from electronics

Computer, tablets, and cell phone chargers need space for air circulation, as they put off a substantial amount of heat during charging cycles which must be dispersed with the right amount of ventilation.

Unfortunately, it’s not uncommon for people to put these chargers by their beds, surrounded by flammable items which can cause significant heat. Devices that are covered up and not able to “breathe” can build up the heat and ignite a fire; often when no one is home to quickly extinguish the flames or asleep and unaware a fire has started.

The lithium-ion batteries in these devices have containers that are pressurized and can rupture if the temperature goes up too fast or melt if they are heated for a long time. Many people think electronics fires are caused by faulty chargers, but these fires can happen when devices are on a charger or not.

Following basic safety rules can protect your home from a house fire. Fire damage in your home from your electronic devices are almost entirely avoidable with a little diligence in following safety rules. Not charging your phone in or by your bed, and making sure all devices are on a hard, flat surface while charging helps avoid these disasters. Also keeping any charging electronic uncovered to allow for proper air circulation helps with overheating and potential fire damage.

If you experience an electronics fire

If you experience fire from an overheated cell phone, tablet, or other devices, there’s additional clean-up to face once the flames are extinguished.

It’s best to leave the cleanup to the professionals at SERVPRO of Carrollton Texas. SERVPRO has the training to know how to clean up your home after a fire of any kind and understand the special challenges of fires caused by electronics.

When electronics burn, they emit particles like those from burning plastics which become electrically charged are known as ionization. The particles can adhere to surfaces and can be a challenge to clean. At SERVPRO, we understand that because of this, clean up after an electronics fire takes special care to not only get rid of the smoke particles but to eliminate the acrid smell that accompanies burned plastics. Our highly trained technicians use advanced technology to clean your home, removed the damaged electronics, and address any odor issues to restore your home to pre-fire conditions. When a SERVPRO technician arrives on the scene, they’ll do a comprehensive job evaluating the situation, providing you with a clear plan ahead of time so you know exactly what to expect.

If you need assistance with fire damage in your home, please call us at 972-446-0383.

How Quickly Should a Business React when Water Damage Occurs?

4/12/2021 (Permalink)

damaged ceiling Damaged ceiling

An unexpected water disaster can be detrimental to any business, large or small. The key to keeping water damage to a minimum and restoring your business to a functional state again is based on how quickly you react to water damage. While some situations seem minor, even small amounts of water can cause significant damage if left unchecked. See how much damage can happen in a small amount of time without proper water damage remediation.

How much damage can happen over time when a water disaster occurs?

Water damage within minutes

  • Water quickly spreads into floors, drywall, fixtures, equipment, and documents.

Damage in the first 24 hours

  • Drywall swells and breaks from the saturation
  • Hardwoods and furnishings swell and crack
  • Microbial growth begins

Water damage within 5 days

  • Mold growth accelerates
  • Wood is saturated and warped
  • Ceilings collapse
  • Flooring is likely unsalvageable

Unchecked damage after 5 days

  • Structural safety is compromised
  • Contaminants are a serious threat
  • Restoration costs escalate

How your business can be prepared for water damage

To be prepared, you need to develop a contingency plan in case of water damage or any other kind of emergency. SERVPRO of Carrollton and Bent Tree has an Emergency Ready Profile that is a free assessment of your facility when such disasters strike your business. The SERVPRO ERP identifies prioritized points of contact for authorizing the cleanup and restoration to begin. This saves time which will get your business up and running quicker saving time and money. It also provides detailed information such as water and gas shut-off valve locations and other priority information to accelerate reaction time and keep damage to a minimum. This will provide the crews reacting to your situation a quick reference of what to do, how to do it, and who to call…crucial when time is of the essence!

Protect your business by setting up an ERP with SERVPRO of Carrollton.

Contact us at 972-446-0383 to learn more about protecting your business.

We’re here 24/7 to assist you with any emergency you may experience.

Five Wood-Burning Fireplace Safety Tips for Carrollton, TX, Homeowners

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton offers tips on wood-burning fireplace safety.

SERVPRO of Carrollton, TX, specializes in the cleanup and restoration of residential and commercial properties after fire damage, smoke damage, or water damage. By utilizing the most advanced technology and equipment available, SERVPRO technicians provide restoration services that bring customers peace of mind.

Cold Snap Breaks the Electrical Power Grid

About every ten years, a cold snap sweeps over Texas and causes significant property damage and physical hardship. Such was the case this past February. According to one news source, "Beginning around 11:00 p.m. Sunday night, February 14, 2021, multiple generating units began tripping off-line in rapid progression due to the severe cold weather."

Millions of Texans in the Dallas/Fort Worth area were left without power for many days and were forced to rely on backup systems for heating, including wood-burning stoves.

Wood Burning Stove Safety Tips

These vitally important wood-burning stove safety tips can save homes from fire damage and prevent loss of life. The goal is to achieve optimal safety, economy, efficiency, and environmental responsibility.

Tip #1: Stockpile the well-seasoned wood.

Using the right wood can save time and money. Use softwoods to get the fire going and generate quick heat that will ignite the hardwoods. Kindling, usually a soft heart pine or dry sticks, works well to get the more efficient, longer-burning, and cleaner-burning hardwoods burning. These hardwoods yield a consistent warmth that lasts for many hours.

Tip #2: Inspect the stove annually.

During longer cold streaks when the stove is in use for days or weeks without interruption, keep a vigilant eye on the entire system. Check door seals, gaskets, pipes, and the chimney at the beginning of the cold season. Give the system an inspection at the end of the season in case a late-season cold snap hits or Texas is visited with an early-season rush of winter cold prior to the annual inspection. Always keep flammable materials such as books, magazines, furniture, and decor at least three or more feet away from the wood-burning stove or fireplace.

Tip #3: Clean the chimney before a problem arises.

Schedule the services of a professional chimney sweep to eliminate creosote buildup before the situation reaches a critical point. Also, have the chimney professional clear out any obstructions that might inhibit airflow or ignite in the chimney. Birds, bats, and squirrels often use chimneys to provide shelter for nests. By installing a cap at the top of the chimney, debris can be prevented from blocking the chimney.

Tip #4: Install both a smoke and carbon monoxide detector and keep a fire extinguisher handy.

Fires from sparks, puff back, and carbon monoxide are hazards associated with wood burning stoves and fireplaces. Smoke and carbon monoxide detectors should be deployed near wood-burning units, in hallways, at the top of stairs, and at other key locations to ensure that a proper warning is deployed when dangerous situations arise. Annually inspect each unit to ensure the batteries work. The first day of fall, September 21, is an optimal time for this inspection. The cooler temperatures provide a subtle hint that it is time to inspect the detectors, the chimney, the wood-burning stove, the stockpile of wood, and the emergency escape plan in case of fire.

A fire extinguisher can be discreetly stored at the ready in case the stove or fireplace causes a fire. As with the smoke detection units, inspect fire extinguishers annually to ensure they are charged and ready for use.

Tip #5: Practice common sense fire safety.

By observing some simple, common-sense fire building safety practices, homeowners can stay warm and cozy, even when the power goes out for several days.

  • Remove debris and ashes from previous fires.
  • Remember to open the damper before starting a new fire.
  • Stockpile plenty of kindling. Never use gasoline, kerosene, or charcoal lighter fluid to start a fire in a wood-burning stove or fireplace. Do not burn treated lumber or painted wood.
  • Never burn garbage in a wood stove or fireplace. The results could be explosive. Toxic fumes and residue from plastics create health hazards and can damage the stove.
  • Use appropriate fireplace tools to manage the fire.
  • Avoid using logs that are too large for the woodstove. Do not overfill the stove with kindling or logs.
  • Always observe the manufacturer’s guidelines for the product.
  • Keep children and pets a safe distance away from the stove.
  • Put ashes in a metal container. The lid should fit snugly to keep out air. Store the container a safe distance from the house.

By following these safety tips, homeowners can use their wood-burning stoves safely and stay warm and cozy during the cold winter months.

The caring team of highly trained SERVPRO professionals offers twenty-four-hour emergency service. Locally owned and operated and utilizing advanced restoration and cleaning equipment, SERVPRO of Carrollton is a trusted leader in the damage restoration industry.

To learn more about fire damage restoration in Carrollton, TX, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

Five Tips for Preventing Mold Growth During the Construction Process

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps customers understand why industry certifications are vital for a property damage restoration company.

Led by a team with forty years of combined experience in the service industry, SERVPRO of Carrollton proudly serves the commercial damage restoration needs of local Carrollton and Bent Tree businesses. Years of experience dealing with mold infestations in commercial and residential settings enable the team to understand the devastation that unchecked mold growth can cause. It is especially important for builders, contractors, and other professionals in the construction industry to understand how mold growth during the construction process can put them at risk of litigation.

Buildings.com, an industry news source for building owners and facility managers, highlights the potential costs of a mold infestation resulting from construction defects. “Mold has always been present in our outdoor and indoor environments; it caused primarily minor concerns and problems until 2001 when a legal case in Texas awarded a homeowner $32 million as a result of mold infestation due to construction defects.”

While landlords are typically the target of litigations involving mold infestations, builders and contractors can be liable for a lawsuit in the following cases:

  • A breach of contract: The construction process left the structure susceptible to mold growth.
  • A breach of warranty: The construction work did not meet the standards required by state law or by a warranty, whether implied or expressly stated.
  • Negligence: The builder failed to fulfill a duty to the plaintiff to keep the structure free of mold, and the plaintiff was harmed by the mold growth.

Preventing mold growth and minimizing opportunities for mold infestations during the construction process is essential in order to avoid future litigation by the client. No building company wants to find itself the defendant in a multi-million-dollar lawsuit over a mold infestation that could have been avoided by taking the right steps during the construction process. Fortunately, builders can implement several strategies that reduce the risk of mold infestation arising during the construction process.

  1. Prioritize building dry-in.

According to a leading environmental consulting firm, drying in is “the process of sealing the building envelope, which prevents the penetration of water into the interior. This includes installing a water-tight roof, exterior siding, windows, and seals around windows and other openings.”

  1. Keep all construction materials dry and well ventilated during the building process.

Moisture is a key ingredient for mold growth, so the proper watertight storage of construction materials is crucial to mold prevention. To reduce the storage time, it is recommended that the materials be delivered just before they are to be used.

If construction materials do become wet, let them dry sufficiently before they are used. Use a moisture meter to determine if the materials are dry enough to be used. Wood should not have more than 19% of moisture, while engineering materials should not have more than 4% of moisture.

  1. Consider using building materials specifically designed to resist moisture accumulation.

Moisture resistant building materials include:

  • Paperless drywall
  • Breathable wall insulation
  • Non-porous flooring
  • Decay-resistant wood, such as redwood, cedar, bald cypresses, and certain types of oaks
  • Moisture-resistant gypsum board
  • Waterproof mortar
  • Ceramic tile
  • Reinforced glass
  • Brick and cement
  • Steel
  1. Invest in commercial dehumidifying equipment.

Commercial dehumidifiers speed up the drying process for damp building materials and reduce the overall humidity and moisture within the structure that is being built. During particularly wet weather, a dehumidifier is an invaluable tool.

  1. Partner with a highly-qualified mold removal company to remediate any mold growth at a building.

If a mold infestation is detected or suspected during the construction process, the mold growth must be dealt with promptly and thoroughly in order to avoid litigation that could be financially devastating to the contractor. Even if no mold has been spotted, it may be a good idea to consult with a commercial mold removal company at the conclusion of the construction project to confirm that the structure is free of mold growth.

A trusted leader in the mold remediation industry, SERVPRO of Carrollton provides mold remediation services that instill confidence in both the construction contractor and the building owner. Technicians respond quickly and work to contain the infestation so that it does not spread throughout the structure. The team at SERVPRO of Carrollton has the education, experience, and equipment to safely and effectively implement the remediation process.

To learn more about the commercial damage restoration company, contact SERVPRO of Carrollton by email at office@SERVPRO10952.com. The office can also be reached by phone at (972) 446-0383.

How Carrollton, TX, Residents Can Protect Their Garage From Storm Damage and Flooding

3/24/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton shares preventative tips to help homeowners avoid storm damage in their garage.

SERVPRO of Carrollton has over forty years of combined experience providing water, fire, mold, and storm damage restoration. By utilizing advanced technology, the latest equipment, and cutting-edge restoration techniques, the company can provide customers with professional property damage restoration and cleaning services, including damage restoration services for a water-damaged garage.

North Texas is no stranger to severe weather. Severe thunderstorms, tornadoes, tropical storms, and hurricanes pummel the region. Northeast Texas catches the fury of hurricanes and tropical storms from both the Gulf of Mexico and the Pacific Ocean.

Garage door failure during a hurricane or other severe weather event opens a breach in the house envelope that can exceed 300 square feet. Structural engineers conclude that the resulting change in air pressure can lift the roof off a house or create other openings that permit water intrusions that can damage or ruin drywall, flooring, ceilings, furniture, appliances, and personal belongings.

SERVPRO of Carrollton shares the following strategies to help homeowners floodproof their garage.

Tip #1: Consider installing a new, sturdier garage door or upgrading the current door with a bracing system or a retrofit kit.

One way to make the garage storm-ready and code-compliant is to install a completely new garage door system that addresses common weaknesses found in older or lower quality garage doors, including the end stiles that brace the edges of the door and the thin, weak skin. Sturdier 14-gauge steel end stiles and 24-gauge steel skin on the doors can hold up under the impact from debris hurtled by tornado and hurricane-strength winds.

Another option is to retrofit an existing garage door with a bracing system that can be installed prior to the arrival of severe weather. The success of this effort depends on the condition of the door, the strength of the brackets, and the quality of the initial installation. A retrofit solution is much less expensive than a new door system. Once the garage door has been retrofitted, storm bracing can be installed in just a few minutes. A quality retrofit kit can strengthen an existing door, enabling it to withstand winds of up to 180 miles per hour.

Tip #2: Install a flood barrier.

The most common flood barriers are comprised of sandbags. They are inexpensive, can be quickly filled with sand, and can be deployed across the garage entrance as the water rises. Once the flood subsides, the bags can be emptied, discarded, or stored for later use. This temporary solution works best when only a few inches to a foot of water threaten the garage. Water-filled tubes are an expensive solution that can be quickly deployed. Spanning a twenty to thirty-foot gap using a flood gate is more complicated and requires some structural engineering to the garage.

Tip #3: Weather-strip the garage door or inspect the existing weather-stripping.

High winds can drive rain horizontally against the garage door, and defective or inadequate weather-stripping can allow water to seep into the garage. At first, the leaks may seem insignificant, but multiplied over hours or even days, large quantities of water can penetrate the garage door and damage the contents of the garage. Fresh weather-stripping appropriately installed can make a garage door an effective barrier to water penetration in very severe weather with high winds and torrential rain. Weather-stripping is an inexpensive upgrade that most homeowners can successfully tackle as a DIY project. A few dollars and an hour or two can save thousands in water damage repairs.

Tip #4: Make sure that the gutters are clean and drain properly.

Gutters serve the vital function of capturing roof water and directing it away from the perimeter of a home. Grading, including berms and swales, channels the water further away from the structure and prevents it from pooling. Gutter failure can result in the garage, crawl space, or basement flooding.

Tip #5: Apply a waterproofing veneer to the garage walls.

A waterproof veneer, water-resistant sealant, or water-resistant paint can keep moisture from saturating the walls. Moisture-soaked walls can result in hidden mold growth behind the wallboard. By the time the homeowner notices the telltale musty smell of a mold infestation, the mold is established and will need to be professionally mitigated.

Tip #6: Install flood drains that direct water away from the garage.

Installing flood drains is a good strategy, but it may require expensive installation. These drains may work well in tandem with a temporary flood barrier that allows some water to breach the garage. This water can be dispatched through the flood drains.

Tip #7: Consult with a water damage and storm damage professional.

A storm damage restoration company with decades of experience can suggest additional strategies to flood proof the garage. Solutions could be as simple as refurbishing the garage door weather-stripping or making minor grading alterations.

When water damage, flood damage, storm damage, or a mold infestation strikes the garage, trust the restoration experts at SERVPRO of Carrollton with the project. They offer a twenty-four-hour emergency service. Being locally owned and operated means that the SERVPRO team also lives in the community and cares about the people they serve. This investment in the lives of customers takes customer service to a higher level.

To learn more about storm damage restoration in Carrollton, TX, contact the SERVPRO of Carrollton office by phone at (972) 446-0383 or email office@SERVPRO10952.com.

Can I prevent Mold growth by cleaning my vents and ducts?

3/9/2021 (Permalink)

water damage and mold Always #HeretoHelp

Why Are Vents And Ducts Important?

One of the most important things you need to remember is that mold can establish colonies inside the ducts of your HVAC system, if the right conditions occur. A dirty HVAC system with humidity issues is a perfect environment to support mold growth. If this happens, you may be able to smell a musty odor in all the adjacent rooms. Over time, mold might be able to spread throughout the ductwork of your home. Once that has occurred, there are concerns with the indoor air quality .

What Causes Mold to Appear in Vents and Ducts?

Any location exposed to water or water vapor is prone to mold buildup. Vents and ducts are particularly susceptible to water accumulation when cold air passes through them. That’s because the water usually collects instead of evaporating as it should. Pair that with dust, dirt, and dead skin cells, and your ductwork becomes the perfect environment for mold.

How Do I Know if I Am Dealing With Mold in My Vents?

As previously mentioned, any musty odor should be a red flag that points toward mold accumulation. Not only that, but you may also see mold growing within the vents and around the air ducts.

Professional Mold Prevention and Removal Companies

When it comes to mold prevention and removal, you can hardly find a better professional company than SERVPRO of Carrollton.   Not only do we inspect and clean your vents and ducts, but we prevent mold from ever resurfacing. We do so using a variety of cutting edge equipment and tools that allow us to trace mold all the way to its source. Additionally, we constantly train our team to offer the highest quality services on the market.

Call us today to schedule an inspection,

972-446-0383.

How to Locate Hidden Water Leaks Before They Cause Severe Water Damage

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains ways to locate hidden water leaks before they can lead to advanced secondary water damage.

The water damage mitigation and restoration experts at SERVPRO of Carrollton are the leading water damage restoration professionals in the Dallas, TX area. With decades of combined experience in the property damage restoration industry, SERVPRO technicians specialize in the cleanup and restoration of residential and commercial properties after a water, fire, or smoke damage disaster, and they are IICRC and ECTP certified to handle all restoration needs.

A water leak that remains undetected and continues to leak for more than a short time can cause serious property damage. When homeowners or property managers suspect the presence of a water leak, there are several ways to detect the leak before it can do more damage.

SERVPRO of Carrollton is sharing five tips on how to detect water leaks. Once the leaks are detected, homeowners can either fix the leak as a DIY project if the issue is easily resolved, or they can bring in a qualified, bonded and insured plumber to repair the leak. If the leak is inadequately repaired and not restored to professional standards, the problem could arise again in the future, causing another water damage disaster.

To repair the water-damaged areas of the home, the homeowner should secure the assistance of trained water damage restoration professionals who can safely, efficiently, and properly perform the restoration process. Water leaks that have persisted unnoticed for weeks, months, or even years can cause damage that compromises the structural integrity of the home. Rotted flooring, floor joists, or support beams require special expertise to repair or replace.

Long-term water leaks can also create serious health hazards. An undetected water leak can create a perfect environment for the growth of mold and mildew. In just a few days or weeks, a massive mold infestation can erupt, requiring extensive and expensive mold mitigation. A simple leak that could have been repaired for less than a $100 plumbing bill or for a few dollars in parts from the hardware store ends up costing thousands of dollars to remedy.

Here are the five important hidden water leak detection tips that can save the vigilant homeowner time, money, and stress.

Water leak detection tip #1: Monitor the monthly water bill.

According to WaterZen, the Carrollton Water Utility Services, under the City Public Works Department, provides water for about 128,000 residents living in the Carrollton area. Monitoring water usage does not require physically reading the meter by the road or sidewalk. Carrollton residents can find all the information they need on their monthly water bill. Simply compare last month’s usage with the current month’s usage.

According to a study in 2015, the average Carrollton household water consumption per year is 8,300 gallons. At current water rates, the average water bill is about $67.00 per month. Water rates for a typical home that uses ten thousand gallons per month are $81.

Filling a swimming pool, irrigating the lawn with sprinklers, or watering the garden will dramatically affect the water bill. Watering the vegetable garden for one hour with a typical oscillating sprinkler uses as much as 1,000 gallons of water per hour.

What constitutes a spike in water consumption?

  • Standard bath: 27 gallons
  • Ten-minute shower: 20 gallons
  • Leaky faucet: five gallons per day or 150-300 gallons per month
  • Broken or cracked pipe: As much as 500 gallons per hour
  • Garden hose left running at an outside faucet (5/8”): 1,000 gallons per hour

An extra bath or two or a long, hot shower after a hard day at work will not show up as a spike in the water usage total or the amount of the water bill. Watering the garden or yard a few times a week or leaving the outside faucet on all night will significantly increase the water bill.

A higher water bill with no known increase in usage signals a problem. At this point, the homeowner may need to run a water usage check at the meter. Make sure all the water in the home is turned off. If the installed meter has a leak indicator, watch for movement. Otherwise, take a meter reading and check back in an hour or two.

Water leak detection tip #2: Conduct a faucet inspection.

A worn rubber washer under the faucet handle is responsible for a portion of the one trillion gallons of water wasted due to household water leaks. The fix for the leak is simple: replace the rubber washer.

Water leak detection tip #3. Perform the toilet tank dye test.

Hundreds of gallons of water can be wasted by a leaking toilet. Remove the tank lid and add some food coloring or a dye tab. If the water in the bowl is still clear after thirty minutes, the system is leak-free. Replacing the flapper takes care of most leaks.

Having to jiggle the handle to stop the toilet from running may indicate that the flush bar and chain are sticking. The remedy may be adjusting the nut that holds the mechanism in place. In other cases, the handle may be so corroded it must be replaced. Plumbing can be intimidating to some homeowners, so do not hesitate to call a qualified plumber to address these simple maintenance issues. The cost of the repairs is worth the peace of mind and the money saved by stopping the leak.

Water leak detection tip #4: Perform a visual inspection of ceilings and walls.

Stains and discoloration on walls and ceilings can go unnoticed for quite a while because the evidence and damage occur so gradually. An infrequent guest may walk into the home and instantly spot the stain, discoloration, bubbled paint or wallpaper, or warping. When dusting or vacuuming, take a few seconds to inspect the walls and ceilings.

Water leak detection tip #5: Be aware of underground water leaks.

Outdoor water leaks may require expensive repairs. A broken pipe can add hundreds of dollars to a monthly water bill. Soft spots, darkened areas, and the smell of water may indicate a major outdoor water leak. If an area of the lawn is moist after many days of dry weather, the cause may be a water leak. Look for unexplained puddles or water flows next to the driveway or along the curb. If an outdoor water leak is suspected, contact the local water company for assistance. If the leak is outside of their coverage area, they can recommend a plumber.

Vigilance is the best prevention for severe water damage. Knowing where to look and what to look for can detect many leaks before they get out of control and cause a water damage disaster and a potential mold infestation.

Trust the water damage restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. For more information about water damage restoration in Dallas, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Why Customers Should Expect Damage Restoration Companies to Have Professional Industry Certifications

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton helps customers understand why industry certifications are vital for a property damage restoration company.

When a home or business owner is choosing a company to provide damage restoration services in or around Bent Tree, TX, he or she should make sure that the prospective damage restoration company has professional industry certifications. Professional certifications document the scope of instruction and training received by a technician. Certification also validates that technicians have successfully completed the required course instruction and have passed the relevant testing and evaluation of their competency.

The Institute of Inspection, Cleaning and Restoration Certification

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a nonprofit training and certification organization that serves the restoration industry around the world, including in the US, the UK, Australia, Japan, and more. IICRC provides certification programs and establishes standards to ensure best practices and performance for the inspection, cleaning, and restoration industries. The emphasis on best quality and competency protects the interests of consumers and professionals in these industries. IICRC certification instills a higher level of trust in the service provider and makes the customers confident that they will receive the best services.

Certification Requirements of the IICRC

Businesses seeking to qualify for IICRC-certified status must take several steps to prove they are both trustworthy and reliable. The goal is to ensure the best customer service while protecting the rights and interests of all participants or professionals.

These steps to certification include:

  • Proof of insurance
  • Proper documentation showing the educational and training requirements for certification have been met by all technicians
  • Documentation of follow-ups and ongoing training to maintain credentials
  • Deployment and maintenance of a proper customer complaint system (Formal, written complaint mitigation policies that seek to address and resolve the issue as soon as possible are a mandatory component of this system. Proper documentation of follow-up and outcomes is also required.)
  • Adherence to the IICRC Code of Ethics, which are a collaborative effort between the IICRC and the community of professionals

Direct Benefits of IICRC Certification

An IICRC certification validates a professional reputation for a property damage restoration business. The continuing education requirements help a business maintain a high level of competency and stay competitive in the industry. It also provides the support essential for sustained growth.

  1. Customers can rest assured that anyone working on their home or property has the appropriate knowledge and skills to do the work correctly and thoroughly.
  2. Customers can be confident that technicians are aware of and are following the necessary safety precautions for workers, residents, and building occupants.
  3. IICRC certification ensures a uniform and up-to-date knowledge base, as well as compliance with safety standards and precautions. Maintaining job site quality and safety standards prevents costly restoration mistakes, lost-time accidents, and a damaged reputation.
  4. By maintaining the consistently high standards and expectations of IICRC-certification, a property damage restoration company builds credibility and earns respect in the industry.
  5. Inclusion in the IICRC database of certified professionals increases visibility, enhances accessibility, and reinforces professional legitimacy in the eyes of both customers and competitors.
  6. The broader brand relationships and networking opportunities that grow out of participation in IICRC certification and recognition help the restoration business provide a more comprehensive range of benefits and services to clients.

Benefits to Consumers

The IICRC provides a number of benefits to consumers as well.

  1. Rigid standards developed by the industry’s top professionals adapt when needed with advancements in information and technology.

Customers know they can trust processes driven by IICRC-certified professionals.

  1. Standardized training and credentialing instill confidence in the professionals and the quality of their job performance.

Customers can have confidence that all team members have the knowledge and skills to perform the restoration process safely and effectively.

  1. The requirement for continuing training and instruction to maintain professional credentials ensure uniform quality and safety.

Having to refresh essential knowledge and skills to maintain certifications and gain employment prevents the dangerous practice that permits nearly anyone to engage in property damage restoration, even without updated training. The restoration and cleaning industries are constantly advancing and improving. Continuous training keeps professionals on the cutting edge of innovations in technology, techniques, and safety.

  1. IICRC-certified businesses must have insurance coverage.

Insurance is a necessary part of business operations. If something goes awry on the job, insurance guarantees that the team, the customer, and the property are properly protected.

  1. An IICRC-certified damage restoration company adheres to a strict code of ethics and has a system with policies, procedures, and documentation requirements to handle and resolve complaints.

Customers can be assured that if there is a problem, it will be remedied in a timely and professional manner. All IICRC-certified businesses must implement an effective and trustworthy protocol to process and resolve any customer complaints.

The IICRC standards and codes have power because they require strict adherence and are continually refined and improved by professionals working within the industry. These standards protect both consumers and restoration professionals.

Trust the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration. The owners of SERVPRO of Carrollton have the following certifications:

  • IICRC-Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • OCT - Odor Control Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician

SERVPRO of Carrollton offers twenty-four-hour emergency service, highly trained restoration technicians, and advanced restoration and cleaning equipment. For more information about the Bent Tree, TX, damage restoration company, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Six Ways Homeowners Can Prepare for Storms

2/22/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton, TX, provides six steps for preparing for storms.

SERVPRO of Carrollton is able to respond immediately to storm damage emergencies. When a storm hits, the team’s dedication to being prepared means crews are ready to respond to residential and commercial calls, no matter the size of the loss. SERVPRO of Carrollton has the storm damage restoration experience and specialized equipment necessary to restore a Carrollton home or business. Before a disaster strikes, be sure to know where to turn for help. SERVPRO of Carrollton is the go-to choice when a storm causes damage to a home or business.

Six Strategies for Staying Storm Safe

Following these six storm safety tips can keep Carrollton families safe and storm-ready whenever severe weather strikes. Avoid the last-minute scramble for flashlights, batteries, and water. Proactive preparation eliminates fumbling around in the dark when the power grid goes down.

Step #1. Gather LED lights and batteries.

When the power grid goes dark, an alternative light source and sufficient batteries are essential for storm safety and survival. Go with LED low-voltage light sources such as flashlights, headlamps, and lanterns. LED lights last six to twelve times longer than old-fashioned flashlights that use incandescent bulbs.

Include solar-powered LED lights in the collection of backup lighting devices. On a full charge, these lights emit light anywhere from four to twelve hours, depending on the product. The rechargeable batteries will probably need replacing after three to four years. The LED bulbs will emit light for a decade, and higher quality LED bulbs may last for up to twenty-five years. Solar lights need at least six hours of direct sunlight to fully charge but can also be charged by artificial light.

Step #2. Keep a two-week supply of food and water in a cool, dry, and dark place.

Set aside a two-week supply of food and water for storm-related emergencies. FEMA offers the following recommendations. Store one gallon of water per day per person or ten to fourteen gallons per person. Focus on foods that are highly caloric, nutritious, and easy to store and prepare. Foods that require refrigeration, water, or special preparation do not work well as emergency food sources, especially when the water and power are off. Stock up on canned goods and dry mixes. Emergency staples store best in cool, dry, dark places.

Monitoring food expiration dates and using or replacing older items will ensure the food supply is fresh, tasty, and safe. Many storm preppers donate older canned goods to food banks. During COVID-19, these donations are much needed and greatly appreciated. However, many food banks are not allowed to accept dated or expired foodstuffs.

Purchasing and storing this much food and water may seem overwhelming, but homeowners are encouraged to do what they can, even if the supply is only for a few days.

Step #3. Storm-proof vital documents and records.

Storms and natural disasters can displace people from their homes. Sometimes homes and businesses are severely damaged or destroyed. Anticipating a worst-case scenario and preparing for it is always the best course of action. Recovering from a disaster is even more challenging if identification and ownership documents have been lost or destroyed. Important documents to safeguard include:

  • birth certificates
  • marriage certificates
  • Social Security cards
  • passports and naturalization documents
  • adoption papers
  • wills, living wills, and powers of attorney
  • property deeds and titles
  • important DVDs, portable disks, and thumb drives

Options include storing these documents in a compact and portable waterproof and fireproof safe. Affordable safes can be purchased from many big box stores for under $100. Many important documents can be scanned or photographed with a cell phone and stored securely in the cloud.

Step #4. Create an evacuation plan that works for everyone.

Formulate an evacuation plan before evacuation is needed. Have an emergency response plan for when the danger is immediate, and seconds or minutes may mean the difference between life and death. Have a second plan for when the danger is hours or days in the future.

Devise an escape route that avoids low-lying areas that are prone to flooding. Plot out alternate routes that bypass bridges, dams, rivers, and streams.

Select evacuation destinations beyond the range of the storm. When possible, stay with family or friends who most likely will not need to evacuate. If family and friends are not available, book an early reservation in a safe hotel or motel.

If a disaster shelter is the only option, bring along adequate disaster supplies. Since these shelters do not accept pets, prior arrangements to accommodate pets must be made.

If evacuation is by car, make sure the gas tank is full. Traffic jams are inevitable.

Step #5. Prepare a first-aid kit and keep it handy.

A first-aid kit provides the supplies needed in case of an injury. Gauze, assorted bandages, antiseptic, antibacterial ointment, tweezers, tape, eye wash, acetaminophen, ibuprofen, aspirin, activated charcoal, hand sanitizer, and sunscreen are a good start. A storm-ready plan should also consider any special medications or health conditions.

Step #6. Identify a trusted damage restoration company to call in the event of storm damage to the home.

Vetting and selecting a reliable damage restoration company to provide services after storm damage means that when disaster strikes, help is only a phone call away. The emergency restoration team can be onsite immediately. Imagine searching for a property damage company at 2:00 am in the morning for emergency tarping and board-up services. Hundreds of people may be trying to call the same company looking for similar services. Having a service provider in place can bring peace of mind when the world seems to have turned upside down. The team of experts at SERVPRO of Carrollton can be on the scene about an hour after the initial call.

Trusting the restoration experts at SERVPRO of Carrollton for water, fire, storm, and commercial damage restoration is a foundational step in storm disaster preparedness. The company offers twenty-four-hour emergency service and responds faster to any size disaster. Highly trained restoration technicians make SERVPRO of Carrollton a trusted leader in the storm damage restoration industry. Locally owned and operated, the company is invested in Carrollton and the surrounding communities.

For more information about storm damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Why Reviews Matter-

2/13/2021 (Permalink)

More than ever before we are relying on the internet to provide feedback on specific service industries.  Today you can gather quick information on food, clothes, books, movies, music, commodities, and professional services.  With a simple click you can make informed decisions based on the public’s opinion and their experiences. SERVPRO of Carrollton also relies on such feedback for future client business.  Here are several reasons why review matter.  We hope this information will help provoke you to leave behind your story about the services that SERVPRO  provided for you during a time you needed help most!

  1. Social Proof Drives Purchases. We are more likely to make a purchase if others say (or write) it’s a good idea.  If you experience a flood or fire in your home or business, we understand that you want things to get back to the way things were before – quickly, safely and correctly.  SERVPRO of Bent Tree and Carrollton can and will do that for you!
  2. They Make Your More Visible. The more we feed the internet content machine, the more brand algorithms will increase in your favor.  We just LOVE to see 5 Stars across the board!
  3. They Make You Look Trustworthy. Positive reviews build significant trust and brand credibility.  SERVPRO is a brand you should be able to trust, especially during times of crisis.  We value your trust and we stride not to ever let you down.
  4. Conversation About You. Positive online presence promotes a good reputation.  The more good stuff people have to say, the more likely others will utilize your brand.  Let’s face it, we like it when people talk about us!
  5. They Are Increasingly Essential to Decision Making. Almost two-thirds of shoppers that that online reviews are an essential part of the decision process. This is Huge! Your opinion matters, even to complete strangers.
  6. They Have a Clear Impact on Sales. From our perspective we agree with this point.  Doing a phenomenal job in the beginning will bring re-turning customers.  We are fortunate to have a solid client base of customers who call us repeatedly for their cleanups.  We take those gestures as the greatest compliment of all!
  7. They Give You An Open Line to Consumers. Positive and negative reviews are an excellent opportunity to open a dialogue about how we operate.  The more stories (good or bad) we put out there the more able we are to educate on our processes and cleaning methods, so that every situation is analyzed and corrected to better serve our consumers.

Please share your experience with us, as well as the world-wide-web, and help us help others!  We appreciate you and we appreciate your time!

Click Here to leave your review.

In North Dallas, the weather can change in a minute!

2/12/2021 (Permalink)

Winter is Here Call us any time, any day of the week!

It's that time of the year again, time to prepare ourselves and homes for the brutal cold of winter storms. You would hate to have water damage due to freezing pipes or melting snow. It is not something anyone looks forward to but it is best to be prepared.  

Follow these tips recommended by  www.ready.gov/winter-weather to prepare yourself and your home for winter.

Before Snowstorms and Extreme Cold

  • Make a family communication plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  • Make an emergency kit for at least three days of self-sufficiency.
  • Keep space heater safety in mind: Use electric space heaters with automatic shut-off switches and non-glowing elements. Remember to keep all heat sources at least three feet away from furniture and drapes.

Prepare Your Home

  • Make sure your home is well insulated and that you have weather stripping around your doors and window sills to keep the warm air inside.
  • Make sure you have a working carbon monoxide detector.
  • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
  • Learn how to shut off water valves (in case a pipe bursts).
  • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
  • If you have a wood-burning fireplace, consider storing wood to keep you warm if winter weather knocks out your heat. Also, make sure you have your chimney cleaned and inspected every year.
  • Have at least one of the following heat sources in case the power goes out:
    • Extra blankets, sleeping bags and warm winter coats
    • Fireplace or wood-burning stove with plenty of dry firewood, or a gas log fireplace
    • Make sure you have a cell phone with an emergency charging option (car, solar, hand crank, etc.) in case of a power failure.
    • Plan to bring pets inside.
    • Know where the manual release lever of your electric garage door opener is located and how to operate it in case you lose power.

Follow these recommended tips and you will be prepared for those cold winters days. SERVPRO of Carrollton and Bent Tree in far north Dallas is here to keep you as safe as possible.

What should you do if a fire starts at your office?

2/3/2021 (Permalink)

Fire and smoke Do you have a plan?

Making sure fire extinguishers are accessible and smoke alarms are maintained are crucial steps to take as an employer. If a fire does erupt in your workplace, it’s natural for people to panic. Unfortunately, this can lead to common mistakes that aggravate the situation. To ensure everyone makes it out of the building safely during an emergency, here are a few safety guidelines to remind your staff of during fire training.

What Not to Do During a Workplace Fire

  1. Break Windows

Smoke inhalation is a threat to those inside the building. In an effort to access fresh air, some people might open windows or break the glass. However, when oxygenated air from outside rushes in, the intensity of the fire will build more quickly.

As smoke and heat rise, everyone should stay close to the ground and crawl to the exits to avoid fumes. If exits are blocked, put wet towels under the doors to keep out the smoke instead of opening windows.

  1. Fail to Use Emergency Exits

fire extinguishers. When a fire starts, people might try to evacuate the building the same way they got in. However, you shouldn’t open any doors leading to the main corridors, especially if the handles are warm to the touch. Flames could be on the other side of these, and opening them could feed more oxygen to the fire and expose people to smoke.

To keep the fire from spreading, instruct your staff to use only emergency exit doors, stairwells, and fire escapes.

  1. Forget to Alert Others

When they hear the fire alarm protection system, some people may think it’s just a test. If they don’t smell smoke or feel the heat, they might fail to take action.

To protect everyone in the workplace, people who see the flames or smoke should yell “fire” to alert others that it is not a drill. Those trained to use fire extinguishers can try to control the blaze while others call emergency services for help. If anyone in the workplace has mobility difficulties, assign someone to ensure they can get out safely during your safety plan design.

To ensure your staff is prepared for any emergency situation, reach out to SERVPRO of Carrollton. We have been helping many commercial customers set up Emergency Ready Plans. 

We can help you as well!  Call 972-446-0383 for your free commercial ERP today.

How Commercial Fire Safety Has Been Affected by COVID-19

1/26/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton explains how COVID-19 is presenting fire safety challenges that businesses need to address. These challenges include ingress and egress concerns, the potential for blocked exits, altered evacuation plans and protocols, furloughed or unavailable staff in charge of fire safety, and building alterations.

SERVPRO of Carrollton provides commercial damage restoration and cleaning services to the business community of Carrollton and North Dallas. Fire, smoke, water, mold, and storm damage services are available on a scale to accommodate a small, isolated property damage disaster or a catastrophic property damage disaster encompassing multiple structures and millions of square feet.

Pandemic Paradigm Shifts in Commercial Fire Safety Practices

COVID-19 has caused a cascade of changes in the structure and implementation of fire safety training and practices in the commercial environment. Scale, cost, and liability have a bearing on both quality control and safety initiatives pertaining to COVID-19 prevention and containment strategies in the workplace.

Coping with COVID-19 safety protocols in the workforce, such as social distancing, self-quarantining, handwashing, masking, and health screening at designated entrances, presents new and unforeseen challenges in terms of fire safety standards.

A leading news and information service for the facilities, workplace, and built environment community describes the fire risk management challenges in the following terms: “Not only must the implications of a new office layout and social distancing be considered, but employers must navigate other additional changes in risk in their buildings. Many businesses, whether they have remained open, or not, are experiencing changes in risk. In all cases, businesses should be aware of these changes in risk and review their Fire Risk Assessments (FRA) accordingly, to ensure they are suitable and sufficient, as recommended…”

Here are some specific tips that need to be considered when reconfiguring fire safety plans to accommodate COVID-19 health and safety guidelines.

Tip #1: Account for vulnerable people.

Now more than ever, risk management encompasses not just employees but also other onsite personnel not directly employed by the company. These special circumstances include workers and service providers such as contract labor, vendors, or other onsite personnel or support businesses. Many businesses contract technicians working in quality control, equipment maintenance, cleaning services, IT management, or health services who provide onsite services during and after the workday. Fire safety plan managers have, in the past, factored this non-employee onsite personnel into the facility’s fire safety plan. Similarly, the challenges presented by COVID-19 for special circumstances are not unique, but they are nuanced.

In response to COVID-19, businesses have made adjustments that allow employees with health vulnerabilities to return to work. These accommodations include such options as isolating the employee in a separate office. Fire safety escape plans must consider these circumstances when configuring a fire escape plan and must ensure that isolated employees are notified and evacuated.

Employers, whether C-level corporate management or onsite fire safety managers, will need to revisit and revise emergency evacuation plans for their staff and other onsite personnel. Procedures must accurately reflect the workforce and account for any additional risks arising from the establishment of new working locations or job performance patterns.

Tip #2: Revise safety plans to reflect facility renovations.

Companies and business owners must be aware of the potential risk incurred when making temporary alterations to buildings in order to comply with COVID-19 mandates. Direct circumvention of existing building and fire codes puts a commercial business at risk of litigation. A cursory risk analysis reveals the unfavorable nature of the exposure.

Examples of at-risk alterations include propping fire doors open to reduce the need to touch and possibly contaminate door handles. These door handles, doorknobs, crash bars, and other ingress/egress touchpoints could cause the spread of COVID-19. Propping open a fire door affects fire protection along two dimensions: fire prevention and occupant escape. Fire doors are constructed of materials designed to prevent and inhibit the spread of a structural fire.

Wedging open the fire door neutralizes its fire protection capacity. Fire doors are also clearly marked to direct occupants to approved escape routes. An open door is much less conspicuous than a closed door. Also, the unauthorized opening of a fire door can trigger the fire alert system for the building and summon first responder fire crews. In some instances, fees and fines may be levied by fire departments when they respond to false alarms.

Other alterations that may compromise the effectiveness of a fire safety plan include:

  • Partitioning areas in such a way that the avenues of escape are blocked or disguised
  • Locking or chaining standard doors to primary or secondary exits in order to channel employee and pedestrian traffic through screening centers
  • Repurposing areas for different tasks, production lines, or storage

Managers and safety personnel need to review and revise the existing fire safety plan, assess the new risk levels, and execute appropriate risk mitigation measures.

Tip #3: Fill staffing gaps in fire safety teams.

Safety team members absent due to furloughs, self-isolation, or actual sickness must have their spots filled by responsible persons capable of fulfilling the task.

Tip #4: The owner or manager should enlist the services of a professional fire risk assessor.

Enlisting the services of a knowledgeable, certified, and proven risk consultant enables the owner or manager to leverage the expertise of a professional risk engineer in order to create a fire safety plan that will prevent fires and save lives.

Tip #5: Plan to recover in case of a fire and water damage disaster.

A business owner or manager should have not only a fire safety plan but also a fire damage recovery plan. Through strategic planning, if and when a disaster strikes, a commercial fire damage restoration response team can be onsite, staged, and ready to begin the fire, smoke, and water damage restoration action plan within seconds of receiving official permission from the fire chief, business owner, or management team. A swift response means a swift return to normal operations and a positive ROI.

SERVPRO of Carrollton is skilled and experienced in providing commercial property damage restoration services. Business owners and property managers across the United States entrust their property damage restoration and commercial cleaning needs to local SERVPRO professionals.

For more information about commercial fire damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How to Determine if a Home Has Water Damage or Termite Damage

1/25/2021 (Permalink)

Blog Summary: Termite damage and water damage can have similar characteristics. SERVPRO of Carrollton advises Carrollton homeowners on how to determine the difference between water damage and termite damage.

SERVPRO of Carrollton has provided water damage restoration services for the North Dallas area for years. Their team of professionals carry numerous certifications and possess years of experience. They are skilled at identifying water damage. Some water damage is hidden between walls or under flooring, secluded in dark crawl spaces, or disguised as termite damage.

Termite damage and water damage can share similar characteristics and mimic each other. With the right information, homeowners can distinguish if the damage to their home is from a water intrusion or from a termite invasion. Some species of termite prefer a diet of water-damaged wood. As a result, some cases of water damage restoration also require termite extermination services.

What Is the Difference Between Water Damage and Termite Damage?

Water damage and termite damage can exhibit characteristics that make it very difficult for the homeowner to discern the difference. It is easy to understand how the untrained eye of the average homeowner can confuse water damage and termite damage. Termite activity creates nests that are high in moisture content. Evidence of termite damage often resembles evidence of water damage. For example, both termite activity and water intrusion can cause paint to bubble and peel.

Treatment and repairs for water damage and termite damage are very different. Chemicals used in the extermination of termites require special certifications, licensing, and protective gear. When termite damage is involved in a water damage incident, SERVPRO of Carrollton professionals can manage the entire project, including having a licensed and bonded exterminator mitigate the termite infestation and damage.

How to Tell Water Damage From Termite Damage

Water damage

Wood that has undergone water damage develops square-shaped cells in the wood. The formation of this cell pattern can also be referred to as “cubicle rot.” The pattern created by these cube-shaped square cells is also referred to as “alligatoring” because they resemble an alligator’s back. These square-shaped cells are caused when the wood expands and cracks with the increase and decrease of water content. Here is an easy way to remember the key to identifying water damage. Alligators live in water, so an alligator pattern in the wood signals water damage.

Termite damage

When subterranean, or underground, termites devour wood, they feed along the softer springwood, avoiding the harder summerwood. Inspection of a cross-section of a tree reveals lighter-colored rings, which are springwood, and darker-colored rings, which are summerwood.

An inspection of a cross-section of wood that has been damaged by subterranean termites reveals darker-colored summerwood exhibiting a honeycomb appearance after the springwood has been eaten. Looking at the cross-section lengthwise, the remaining summerwood has the appearance of thick sheets of paper after the springwood has been consumed by the termites.

Drywood termites consume wood along and across the grain. They carve out large cavities or galleries for their nests, and these galleries are connected by tunnels. Drywood termites have smaller colonies, so they typically cause less damage. They usually are not as fast-acting as the subterranean termites.

Some termite species only feed on wood that has already suffered water damage. When a water damage incident occurs, homeowners should keep an eye out for a termite infestation as the wet wood may attract the voracious pests. Lingering to resolve an ongoing water or moisture issue could result in a dual property damage issue — water damage and termite damage. When both termite and water damage occur in tandem, the homeowner will need to address the water issue and termite infestation simultaneously before repairing the overall property damage.

Homeowners should note that taking immediate action to resolve a water damage issue can prevent advanced secondary damage, which may be much more extensive than the original damage. The restoration process may be more involved and more expensive. Insurance companies have a vested interest in homeowners identifying and resolving water damage issues without delay. Failure to act promptly on the part of the homeowner could impact the insurance company’s willingness to pay the full claim.

SERVPRO of Carrollton provides twenty-four-hour emergency service, and the company’s highly trained restoration technicians are trusted professionals in the restoration industry. The most advanced technology, the best techniques, and years of experience work together to provide customers with the industry’s premier restoration services. Because SERVPRO of Carrollton is locally owned and operated, they have a vested interest in and concern for the community.

For more information about water damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

How Proper Fire Safety Practices Can Prevent Wood Stove Fires

1/25/2021 (Permalink)

Blog Summary: SERVPRO of Carrollton shares wood stove fire safety tips that help prevent fire damage in the home.

This winter, SERVPRO of Carrollton is sharing wood stove fire safety tips to help homeowners stay safe and warm while minimizing the risk of fire damage. In their efforts to stay cozy this winter without breaking the bank, homeowners are supplementing their central heating system with alternative methods of heating, including fireplaces, pellet stoves, or wood stoves. The COVID-19 pandemic has sent tens of millions of workers and students home for the winter, increasing the need to keep the home warmer during the day. In past years, many homeowners would keep the temperature of the house much cooler when the house was unoccupied during the day. Now, many homes are occupied 24/7. By utilizing an alternate heat source such as a wood stove, remote workers and students can stay warm at an affordable cost.

Any alternative heat source requires regularly scheduled maintenance and upkeep for ongoing operation and continued safety. SERVPRO of Carrollton examines the types of wood stoves and shares wood stove fire safety tips to help homeowners stay safe and warm this winter.

Types of Wood Stoves

Because of their efficiency at producing heat, wood stoves are great supplemental heat sources, even better than most fireplaces. Wood stoves fall into the following two general categories: freestanding or a wood stove insert.

A wood stove insert fits in the fireplace opening and vents smoke, sparks, and excess heat through the chimney. Many models are equipped with an electric blower to circulate heat into the area around the stove.

A freestanding wood stove stands alone in a room and connects to the chimney through a chimney connector. Sometimes wood-burning stoves may share the flue of an existing fireplace. Other stoves may vent into a separate chimney constructed to handle the smoke, sparks, and excess heat from the stove.

Using the Wood Stove

Before using the wood stove, have the chimney inspected by a certified professional chimney sweep to determine if the existing chimney can be used with a wood stove. A wood stove generates intense heat and combustion gases. The chimney should be made from masonry and lined with flue tiles in good condition.

Freestanding wood stoves should be positioned as close to the chimney as possible. The reason is to limit the length of the flue pipe (or chimney connector). The flue may become very hot. When determining the location where the stove will be installed, make sure that both the stove and the chimney connector are easy to access for inspection and cleaning.

If purchasing a home that comes with a wood stove, an inspection is recommended to confirm the safety of the unit and venting system. A certified chimney sweep should be able to provide operating instructions for the stove model. Make sure the wood-burning stove conforms to modern performance and safety standards and is listed by Underwriters Laboratories or other reputable testing organizations.

A freestanding wood stove should be installed only on a fire-resistant surface or pad. Do not connect the vent to a chimney flue that also serves a furnace, boiler, or other wood stoves. Carbon monoxide poisoning or a fire could result.

Wood Stove Safety Tips

A wood stove can provide amazing comfort and savings. These wood stove fire safety tips will help prevent risks such as fire damage, burns, or carbon monoxide poisoning.

Tip #1. Keep children and pets away when a fire is burning in the stove. The stove’s exterior and flue pipe become very hot.

Tip #2. Keep combustibles at least three feet away from the stove.

Tip #3. Install and regularly maintain working carbon monoxide alarms and smoke alarms in the home. Locate smoke detectors and carbon monoxide detectors outside each bedroom and on every level of the home.

Tip #4. Remove ashes frequently. Properly dispose of them since ashes can take several days to completely cool. Place ashes in a covered metal container, and keep the ash container at least ten feet away from structures and vehicles.

Tip #5. Schedule an annual chimney and wood stove inspection with a certified chimney sweep who is competent to deal with wood stoves. Schedule another inspection halfway through the burning season to check for creosote buildup or defects that might have developed through the season.

Tip #6. Do not “over fire” the stove. Building a fire that exceeds the rating of the stove can result in flames entering the flue pipe or chimney, which can lead to a fire. Over firing the wood stove can damage the unit and create a fire hazard.

Tip #7. To avoid over firing, check the instruction manual or check with the manufacturer.

Tip #8. Only burn well-seasoned hardwoods in a wood stove. Coal, rubber, garbage, plastics, or other non-wood combustibles can damage a stove. Aerosol cans may explode or give off toxic, hazardous fumes.

A wood stove is a fantastic supplement to an existing HVAC system. Proper safety practices and regular maintenance will keep a home warm and comfortable throughout the winter season. In case of puff back, fire damage, or water damage from extinguishing a fire, SERVPRO of Carrollton can be on the scene in about an hour to begin the fire damage restoration, smoke damage restoration, or water damage restoration process. The team understands the stress caused by the disruption, chaos, and messes that come from a property damage disaster. SERVPRO of Carrollton will manage the entire cleanup and restoration process, including providing a free estimate and handling all insurance claims.

For more information about fire damage restoration in Carrollton, TX, contact the office by phone at (972) 446-0383 or by email at office@SERVPRO10952.com.

Slab Leaks and Water Damage: How can SERVPRO of Bent Tree and Carrollton help?

1/20/2021 (Permalink)

moisture meter #HeretoHelp!

“You have a slab leak.” These are words that no homeowner ever wants to hear. That’s because not only do you have to repair the leak, but you also must check for signs of possible water damage throughout the house.

But what exactly are those slab leak signs that can create water damage? Here are just a few symptoms associated with a slab leak.

  • Cracks in the flooring or walls.
  • Hearing running water when all water is turned off.
  • Moisture under the carpets. This could be a sign that a leak might have created a crack in the slab.
  • Your water bill is larger than normal. This could mean that water is leaking somewhere, potentially in the slab.

If you do in fact find water damage in your home due to a slab leak, it is important to have a professional water damage company like SERVPRO of Carrollton and Bent Tree take a look. We’ll be able to assess the damage done and create a remediation plan that removes all signs of water damage from your home.

North Dallas Home Faces Water Damage Caused by a Slab Leak

We recently had a homeowner in the Bent Tree neighborhood of North Dallas contact us after detecting a slab leak in his home. The leak ended up affecting multiple areas of the house including the master bathroom, master bedroom, hallway and coat closet. The homeowner knew he needed help from a professional water damage company, so he decided to give SERVPRO a call.

After talking to the homeowner on the phone, our Project Manager, Cindi Wager immediately made her way over to the home to inspect the water damage. Her inspection did in fact show water damage in all of the areas that the homeowner originally mentioned. After seeing the extent of the damage, Cindi decided to have our Crew Chief, David Buffington, come out to the home and create a remediation plan.

With a plan in place, our talented team of technicians were on their way to begin the cleanup process. The laminate flooring had to be removed in all of the affected areas. Once that was done, our team tested for asbestos, which came back positive. The homeowner’s insurance agency had another company remove the asbestos in the flooring. Once that was done, our team went back out to the home and set up drying equipment. This helps ensure all of the water damage in the home was completely removed.

In the end, the homeowner was very pleased with our work. He appreciated our fast response time and our ability to remove all signs of water damage from his home. We were happy to help!

A Slab Leak Damages Multiple Rooms in a Denton County Home

When it comes to water damage, timing is everything. The longer you wait to remedy the damage, the more time it has to spread to other areas of your house. This is especially true when it comes to water damage caused by a slab leak.

A homeowner in Denton County recently contacted us after seeing signs of water damage in multiple rooms of her house. Because it was in so many areas, she had difficulty detecting the source of the water damage, so she decided to call her plumber for help. Her plumber told her that the damage was caused by a slab leak in her home. He fixed the leak and then told her to call SERVPRO of Bent Tree to remove the resulting water damage.

We are ready to help any time of the day, any day of the year!  You can reach us at 972-446-0383.

Water damage in your attic.

1/19/2021 (Permalink)

attic Always Here to Help!

Considering the attic isn’t an area that is used often by homeowners, it’s easy to forget about it. This is the main reason water damage in the attic often goes unnoticed. If water damage isn’t addressed, it can cause more damage to the areas below the attic and potentially cause mold. The signs of water damage usually include water stains, mold, or musty odors in your home. It is important to make sure you take the proper steps to assess the damage as soon as you notice in order to assure your safety and health, and avoid expensive repairs. 

In order to address the damage, you must first find the source of the problem. Begin by evaluating the damage. Where is the water coming from? Could it be a burst pipe or a hole in your roof? Make sure to check the roof for leaks on a regular basis. The water damage in your attic can also be caused by a lack of ventilation. Humidity can get trapped in the attic and cause a buildup of condensation, which causes water damage. Be sure to remain safe throughout this process and turn off all electrical items before touching anything. 

The next step is to inspect for mold and fix any leaks. As previously mentioned, water damage can lead to a more serious issue, mold, and mildew. Mold can grow in as little as 24 hours, and it’s easy for it to go unnoticed. When inspecting for mold, it is important to take the proper precautions and be careful. Some mold is toxic to humans and if the mold is a serious issue rather than a small one, it’s best to contact a professional. It is also advised to contact a professional before attempting to fix any leaks unless you have to tools and skills to do so with ease. 

SERVPRO of Bent Tree and Carrollton is always ready to help and assist you with any water damage or mold you may have! If you’re in over your head with water damage, give us a call at 972-446-0383.

Commercial Buildings and Professionals in Disaster Restoration.

1/10/2021 (Permalink)

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification)there are a couple of reasons to choose a professional for your commercial building or office space over doing it yourself. Below are a few reasons:

  • The process of fire and water restoration is very involved when it is performed properly.
  • With quick reaction time and the appropriate skill set, a technician can help to prevent further damage and repair that which has already been done
  • The process and equipment used during fire and water restoration will vary from case to case, since different materials require their own unique care. 
  • For fire damage, general cleaning is done to remove ash and soot from ceiling to floor. 
  • The quick remediation of the problem is important for more than repairs, it is also a health consideration
  • Choose a company for fire and water restoration with the appropriate licenses and proof that they have the proper insurance.
  • Whether the work to be done is in a commercial or residential location, technicians with experience and certification should perform the damage recovery.

Join our team at SERVPRO of Carrollton and Bent Tree!

12/27/2020 (Permalink)

Super Servpro Tech #HeretoHelp!

Do you want to help people? Are you a service driven professional looking for a career where you can help those that have been impacted by a water or fire loss?

If this is you, SERVPRO of Carrollton and Bent Tree is currently looking to fill positions in water and fire mitigation, content and structure cleaning and mold remediation.

We are also looking for construction professionals for our sister company Ciatto Restoration LLC with both full-time and sub-contract opportunities.

The requirements for this position:

  • Must have a professional appearance and great attitude.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a valid drivers license.
  • Must have a high school diploma or a GED certificate.

    Please call 972-446-0382 for more information or email your resume to mciatto@SERVPRO10952.com.

How to avoid Furnace Fires-in Far North Dallas!

12/27/2020 (Permalink)

About 62 million houses in the U.S. use natural gas furnaces for heat. Other houses use wood furnaces, and a proud few still burn coal. These suggestions focus on gas furnaces, but it’s important to perform preventive maintenance on any type of furnace.

Clean-Up Time

Clean around the furnace. Do a quick clean-up, making sure no insulation, paper, boxes or anything else is stored within three feet of the furnace.

Clean the furnace itself. Dirt can cause motor overheating, and it can prevent you from seeing problems with wiring or other issues.

Look at Your Air Filter

Is your air filter clean? Dirty air filters can reduce air flow and lead to overheating, increasing the chances of fire.

Check Chimney Flues and Outside Vents

Check for buildup inside the vents, as well as outside obstructions such as birds’ nests.

Is Your Smoke Alarm Working?

It’s a good time to check both your smoke and CO alarms. If you don’t have them—get them.

For Some Things, You Need a Professional

Every year, it’s a good idea to have your furnace serviced by a professional. They can check for items such as a cracked heat exchanger, incorrect pressure in the furnace and even flame color, which can indicate how well your furnace is functioning. If you haven’t had your furnace serviced lately, this is a good time to make an appointment.

If your home has suffered fire damage, SERVPRO of Carrollton, Texas can help. Our agents are on call around the clock so we can start helping you get back to normal, fast. Contact us at any hour for assistance.

Where is this Water Coming From?

12/15/2020 (Permalink)

Water Damages Ceiling 7x24x365

Floods in the home can be caused by a number of factors, such as:

Leaking, broken, faulty pipes and old plumbing are often responsible for long term water damage which not always easily noticed on the surface but nevertheless require attention.

Windows and doors that are installed incorrectly can leak water into your home or business.

Household appliances such as washing machines and dishwashers can leak damaging carpets and floors.

Sewage backups such as blocked drains from grease, dirt and hair or root infiltration where tree roots grow and cause blockage.

Sink, bathtub and toilet overflows can also flood large areas of living space before the water source is shut off.

Roof leaks such as the sealing around chimneys, vent pipes and skylights is worn away or high winds blowing moisture under shingles and through home siding.

Intrusion of water in basements from foundation faults and heavy water saturation around exterior walls.

Many times, emergency fire and water damage accidents happen when least expected. We understand the situation. Our phone lines are always open, and when that time comes for immediate response we are ready.

Our professionals in Restoration services are always on hand to consult with you. They’ll speak with you on how we can successfully restore your home or business with the least amount of stress and strain on you and your family, and give you a free estimate. Call us now to find out more.

972-446-0383

The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

12/14/2020 (Permalink)

Blog Summary: If you have experienced water damage in your home, you must evacuate the water and dry your hardwood flooring as soon as you are able. Fast action could save you the trouble of replacing your hardwood flooring by preventing visible damage. Cleaning and drying the wood can also prevent mold and dirt contamination on the damp floor. The experts at SERVPRO in Carrollton, Texas, can accommodate all your water damage restoration needs.

The Steps You Should Take to Begin Hardwood Floor Water Damage Restoration

Homeowners around the world fear leaking and flooding in their homes. Not only is the invading water inconvenient, but excessive moisture in your home can lead to serious damage. If you have experienced flooding or leaking in your home, here are a few steps you can take to attempt to curb the damage to your property:

  • Dry the area as best as you can. Industrial fans pointing toward the water damage will help to dry the moisture from your hardwood floor. 
  • Identify the source of the water. After the water cleanup, take the time to identify the source of the water. Knowing the source can help water restoration companies find a solution for your water problem as quickly as possible.
  • Call SERVPRO in Carrollton, Texas, to receive expert water damage restoration and water removal.

Dealing with Damaged Flooring

If your flooring swells to the point of buckling, you should opt for a full replacement of the hardwood. The type of water that affected your flooring may also determine if you need to replace the damaged hardwood or not. If the water that caused the damage was black sewage water, a full-floor replacement will prevent the spread of contaminants in your home.

Signs and Causes of Floor Damage

Water from a variety of sources can affect hardwood flooring. Leaking pipes, backed-up sewage, natural flooding, and even saltwater fish tank flooding can all lead to severely damaged flooring. 

If you have experienced excess moisture in your home, you may notice visible damage to your floors. Cupping, crowning, buckling, and staining can all result from standing water absorbed into your hardwood. 

Saving Hardwood Floors

The most important factors when it comes to saving your hardwood floors are removal of the water and drying the wood. The less exposure the wood has to water and the less time it has to absorb moisture, the greater your chance of saving it. During a flood cleanup, evacuate the water as quickly as possible.

Not only will the absorbed moisture cause fluctuations in the structure of the wood planks, but the porous nature of wood makes it vulnerable to contamination by dirt and bacteria. Once your flooring is dry, you should conduct a thorough cleaning of the floors. Uncleaned flooring after severe water damage could lead to health problems in the event of mold growth.

If you can't remove the water from the hardwood surface within 24 hours, the likelihood that a full replacement will be necessary increases. Don’t let water damage restoration put your life on hold. Call SERVPRO in Carrollton, TX, for residential and commercial water damage restoration today.

About the Company

SERVPRO serves the Carrollton, TX, area for flood cleanup and water removal. Your home is our number one priority, and that’s why you can count on us at SERVPRO for fast and professional water damage restoration. Our professionals offer fast and reliable work anywhere within zip code 75006.

SERVPRO also offers mold removal, air duct cleaning service, building restoration, and fire damage restoration service. Don’t rely on separate mold remediation companies, fire restoration companies, and water damage restoration companies to take care of your home’s needs. Consolidate with SERVPRO instead. Follow SERVPRO on Facebook to find out more.

How to Choose the Right Company for Your Storm Damage Restoration

12/14/2020 (Permalink)

Blog Summary: Planning out how to rebuild after an emergency can be difficult. That is why SERVPRO of Carrollton explains what to look for in a restoration company to make the right choice.

After your property suffers from bearing the brunt of a destructive storm, getting everything back to normal is often your top priority. To help you find the right water restoration companies offering repairs that will last, SERVPRO of Carrollton, Texas, has a list of the best questions that you can ask to find the most suitable building restoration service to fix your residential or commercial water damage issue.

Inquire About Insurance and Certifications

The very first things you should ask about are insurance and certifications. Water removal and structural restoration after a storm can be dangerous work, so worker’s compensation and general liability insurance are important to avoid being liable for any accidents that take place on the clock.

Registration with the state and certification from the Institute of Inspection Cleaning and Restoration Certification are also hallmarks of a trustworthy water removal company. High standards and modern procedures can make a great difference in service quality, and these traits, along with membership in industry associations, are often good signs of professionalism.

Research Their Experience and Customer Service

Before finalizing a contract for flood cleanup, you should determine the experience level of the company. They may be relatively inexperienced general contractors who work with water damage and removal infrequently at best. Ask about experience with cases similar to your own and how often they have been involved in restoration projects. After a storm, you will need a variety of services including extraction, damage repair, mold extermination, and carpet cleaning to bring your home back to a livable state. You should also ask if they are based locally so they can continue to provide the services you may need later on.

Online reviews, referrals, and other information from previous customers can help you choose the best company for you as well. You can find patterns of red flags such as broken deadlines or substandard work, and the company’s handling of poor reviews can give you an idea of how your own concerns could be handled.

Ask About Specific Services

On the opposite end of the spectrum from contractors that are too generalized, you should ask the company about all of the services they provide in storm damage restoration. Obviously, it would be best to avoid specialized services such as fire restoration companies for structural damage caused by a storm. Additionally, if you pay for the services of a water restoration company that only handles water cleanup, you may end up needing to contact mold remediation companies in the future to handle mold removal and improper humidity.

Avoid unclear services or promises of service to get the best restoration work on your home. Ask for a written guarantee of what work will be required and what will be covered, as well as for how long. Damage like an infestation of mold or mildew may not be immediately noticeable, so having a contract with a warranty in place for a few months after the fact is a good idea.

Finding out whether a company provides 24/7 support can also be important for your safety and comfort. Quick service can let you go back to your property more quickly and can also prevent further damages caused by stagnant water or damaged structures.

SERVPRO’s local franchise in Carrollton, TX, can provide you with emergency services to the 75006 area when you need them. Whether you need fire damage restoration service, flood cleanup, or air duct cleaning service, you can contact the restoration teams at SERVPRO to immediately help you protect your property from further damages.

Why You Should Choose SERVPRO As Your Water Damage Restoration Company

12/14/2020 (Permalink)

Blog Summary: To help you find the best solution for water damage to your property, SERVPRO tells you why it is the best choice in Carrollton, Texas, when compared to other restoration companies.

If you need flood cleanup, water removal, or any other water damage restoration, you want to find a company that can give you building restoration services to make your home feel like new. SERVPRO of Carrollton, Texas prides itself on standing above and beyond other restoration companies providing residential and commercial water damage services. 

Full Restoration Process

When going through all of the steps to reverse water damage, you may find yourself working with multiple contractors. Water restoration companies may only provide specific services such as water extraction, causing you to require the services of other contractors such as mold remediation companies and costing you precious time and money.

In contrast, SERVPRO offers services that encompass the entire process of water damage restoration including structural repair and mildew removal. The professional teams at SERVPRO follow a strict and efficient water cleanup process that includes the following:

  • Emergency Contact Response
  • Inspection and Assessment
  • Water Extraction
  • Mold Removal and Anti-Microbial Measures
  • Drying and Dehumidifying
  • Cleaning and Repair
  • Restoration


Every step is performed with the latest technology and cleaning techniques designed to extract hidden moisture efficiently and completely. SERVPRO has access to national resources in each of its locations to use equipment ranging from high-tech detection such as infrared cameras and hygrometers to industrial-grade pumps and extraction units. The response team is always from a local franchise so that they can guide you through the entire process and follow up as necessary to restore your property to its former glory.

Ready to Help Anytime, Anywhere

SERVPRO operates nationally but has strategically placed positions in locations such as Carrollton to ensure quick responses to local emergencies. Each locally owned and operated franchise can respond quickly to requests at residential or commercial properties of any size with 24-hour service any day of the year

They begin water extraction almost immediately in order to prevent further damage and make use of SERVPRO’s national resources with the highest quality professional equipment and cleaning products. The process is overseen by a commercial operations manager to ensure timely damage mitigation, and everything is documented meticulously to validate the complete cleaning process for you and your insurance.

Trained and Certified Experts

SERVPRO has years of experience in responding to requests for restoration after large-scale emergencies. In addition to joining fire restoration companies during California wildfires, its teams have mobilized to repair damages from Hurricane Katrina, the Carolina floods, Hurricane Irma, Hurricane Harvey, and more. Local command centers that are experienced with the emergency restoration needs you face in Carrollton are ready to respond quickly to any disaster.

In addition to having hands-on experience with storm damage, water restoration, and structural drying, the members of SERVPRO all have Institute of Inspection Cleaning and Restoration training and certifications to uphold the best practices and standards in the industry. Each employee also takes part in continued certification training and ongoing education to ensure professional quality through the latest restoration techniques.

SERVPRO operates locally in Carrollton, TX, to provide around-the-clock emergency services. If you need flood cleanup, fire damage restoration service, or air duct cleaning service in the 75006 area, contact SERVPRO’s team of trained professionals at any time to prevent further damage to your property.

Toilets get clogged and back-up.

12/9/2020 (Permalink)

water damage 7x24x365

It happens to all of us...someone in the house clogs the toilet and it overflows!  Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

Sewage Backup or Toilet Overflow? Call Us Today – (972) 446-0383

Far North Dallas Communities where we provide services.

12/9/2020 (Permalink)

gloved hand #TeamBehindThe Clean

Here at SERVPRO of Carrollton, TX and Bent Tree, TX, we provide service to all of the surrounding areas in Far North Dallas.

We provide emergency response 7 days a week, 24 hours a day and 365 days a year.  We respond to all kinds of disasters that can occur in your home and business.  

Toilets overflow, pipes leak, sprinkler systems malfunction, storm damage occurs, decontamination can occur when someone in the home gets a contagious virus and you want to keep everyone else healthy.  

We are always ready to respond!  Call us today or when the disaster strikes!  

972-446-=0383

The SERVPRO ERP Emergency READY Profile Plan Provides Hebron Property Owners with Means of Preventing Water Damage.

12/1/2020 (Permalink)

Emergency Ready Profile app Do you know where to shut off water and gas to your property?

Clients dealing with water damage situations do not have much time to research whom to call for help. Water is all over the floor. The client is worried about damage to their Preston Ridge home or commercial space and the contents. Consumers may lose time at work, and business owners may need to close.

This is why SERVPRO should be your first choice for water damage and the surrounding areas. We respond in less than 4 hours from your initial call and are available on a 24 hour / 7 day a week basis. We have fully equipped trucks available to be dispatched to your home or business. We train our team members in water damage restoration, microbial remediation as well as additional courses for many other emergencies, including fire and smoke damage.

We work with your insurance company adjuster to help manage the insurance claim process and the paperwork. We discuss each step with you and your insurance company. If needed, we set up staging areas to store your content.

We equip SERVPRO trucks with the latest water removal extractors, moisture and humidity sensors, and drying equipment to ensure there is no moisture remaining. We avoid mold infestations by thoroughly drying your home and its contents.

Response time is critical. A fast response can limit the amount of damage and enable your home or business to be returned to you quickly. SERVPRO is committed to minimizing the response time to your location.

We are also committed to helping our clients prepare for water damage. That's why we offer our free Emergency READY Profile Program (ERP.) When you create a SERVPRO Emergency READY Profile, the information in this profile can be used by both team members and clients to respond quickly.

There are tips for the homeowner as well as employees on what to do to minimize the damage. There is information about where shutoff valves are located. Are there keys needed for access? Our profile includes Insurance company information. SERVPRO offers superior response times and service to our customers.

Call SERVPRO of Carrollton at 972-446-0383 for 24/7 service. 

Why SERVPRO is the First Choice for Water, Fire, Storm, and Mold Damage Restoration Needs

12/1/2020 (Permalink)

storm damage Faster to any disaster!

Why Carrollton Residents can Act Decisively Against Storm, Mold, Fire or Water Damages

Carrollton, Tx residents use restoration services when unexpected home emergencies occur. By doing so, they can often save thousands of dollars in potential secondary damages that may occur as a result of improper or home restoration services.

Our company has been a stalwart in the community of Carrollton for several years. It partakes in regular donations of both money and time to charity missions like clothing drives or children's shelters. Throughout the year, our servicemen and women are on-hand to help you overcome an emergency with minimum inconvenience and expense. Contact us anytime to arrange restoration services for water, mold, storm, or fire-related damages.

Water Damage Restoration

Homeowners may experience water damage in their home at any time of year. These can be either in the form of excessive quantities of moisture in a short period overloading a home's defenses, or long-term problems creeping up over several months.

Whether your home falls victim to flooding or a slow internal leaking, our water restoration technicians (WRT) are on-hand to provide the assistance you need. SERVPRO is available twenty-four-hours a day and even runs an out-of-hours service for emergencies.

Water incidents in your property can cause a chain reaction of interrelated issues. These issues may include problems with odor, microbial bacteria, fungi, or soiling of your possessions. SERVPRO restoration services are comprehensive in their approach to your Carrollton, TX home and can stop damage as well as putting in place proven methods to reverse it. Usually, we start by thoroughly removing water from the property, then drying using proper drying methods.

Mold Remediation

Indoor air quality is becoming increasingly prominent in the restoration service industry. Often, homeowners are surprised by quite how many toxins can exist in a home environment. The issue is especially pertinent in homeowners that have mold damage.

Molds breed by releasing microscopic spores into the surrounding atmosphere. These spores can cause unpleasant odors as well as ingestion when inhaling indoor air. SERVPRO takes decisive action during mold remediation to ensure the spread is limited and your air-quality restored.

Setting up containment is an essential part of the restoration. Usually, an area of your Seattle home that shows evidence of mold growth needs quarantining. The removal of mold colonies or demolition of infested materials increases airborne spores.

SERVPRO applies negative air pressure when performing controlled demolitions to ensure that the spread of spores is under control. Also, we may use physical barriers such as polyurethane sheeting to prevent microscopic spores from escaping.

Airborne particles are frequently invisible to the naked eye. This invisibility makes it challenging for a homeowner to assess or act against unwanted indoor air particles. Using high-efficiency particulate air-filters (HEPA), SERVPRO technicians can remove particles from the air that are as small as 0.3 microns. Air scrubbing equipment combined with deodorizing methods saves time on the turnaround of your restoration service.

Storm Damage Restoration

Storms can expose your home to outdoor elements as well as pathogens that may enter in floodwaters. Extraction is the most effective method of controlling storm damage in your Seattle home. However, to be truly useful, you need to combine rapid extraction with careful cleaning and drying.

At SERVPRO, we often find homeowners suffering from microbial growth or mold issues traced back to initial flooding several weeks or months before.

 When water is extracted and dried, it can leave behind microbes or stain on the flooring materials of your home. We use rotary floor machines to both loosen soiling from hard surfaces and apply pre-conditioning agents to soft ones like carpets. Rotary machines not only help to dislodge severe soiling but can help to buffer floors and leave them in a preloss condition.

Fire Damage Restoration

If your heating ventilation and air conditioning (HVAC) system are on, it can cause extensive fire damage to your home during a storm event.  Air entering the supply side can overload filters causing hot smokes to travel through ventilation shafts. Return side outlets can then end up spewing soots, odor, and ash into unaffected regions of the house. SERVPRO restoration services incorporate a comprehensive game plan for HVAC inspection, cleaning, and replacement of ventilation ducts.

Hot smokes are attracted to cooler surfaces, which include the metal insides of a ventilation shaft. These can deposit thick soiling onto the inner sides of an HVAC system, which can be challenging and technical to clean. SERVPRO restoration services here in Carrollton, TX can remove both return and supply-side air ducts to carry out in-depth inspections. Using air whips, we can dislodge loose soiling, which can then vacuum out using negative air pressure machines. Cleaning of the interior closest to the wall- where soiling builds up- can be cleaned using water and oil-based solvents.

Once your HVAC is clean, we can begin to perform repairs. Cavities opened with a circular drill for negative air pressure machine access can be resealed using aluminum plating. We can replace ducts in every room inexpensively. Return side ventilation filters need replacing to ensure that odor remains under control, and your home brought to a preloss condition.

Home emergencies are unexpected and, at times, seem unfair. Contact us  at 972-446-0383 for assistance with mold, storm, fire, or water-related incidents.

How to Select the Best Commercial Cleaning Service Provider

11/12/2020 (Permalink)

Blog Summary: Hiring a commercial cleaning service by a reputable company like SERVPRO of Carrollton, business owners can be confident their offices will be in excellent sanitary conditions, but finding the right service for the task can be challenging. This guide will help potential customers understand what to look for when searching for a reliable commercial cleaning service.

How to Choose the Best Commercial Cleaning Service

A clean workplace will leave a lasting positive impression on customers and improve productivity among employees. It reduces clutter, improves organization, makes the property look appealing, and shows how much your company cares about its clients and workers. 

Keeping the property clean is time-consuming, though, which is why many business owners turn to a commercial cleaning service.

The market has plenty of commercial cleaning services for business owners to choose from, making the selection process overwhelming. If you need a professional to help you maintain your office’s cleanliness, you need to hire a reputable company with comprehensive services to suit your needs. If you’re in a rush and need a referral, SERVPRO of Carrollton, TX, offers exceptional commercial cleaning services. 

Before you finalize your decision, however, read these tips to help you along your way.

Why You Need a Commercial Cleaning Service

Commercial cleaning services use specialized equipment, the latest industry techniques, and skilled workers to improve the cleanliness and sanitation of the properties they clean. Many businesses use these companies for general housekeeping and simple tasks like air duct cleaning service.

However, they often provide amenities beyond simple trash removal or bathroom cleanings, such as water removal after a flood, odor removal, and biohazard and sewage cleanup. 

If your workplace requires cleaning and sanitation after a natural disaster, sewer backup, or fire, you will need a commercial cleaning company’s professional services to restore your property.

Ask These Questions When Hiring a Commercial Cleaning Service

Finding the right commercial cleaning services is necessary because not all companies provide the same services or quality. The company you hire should match your business’s needs, which you can determine by asking the following questions.

1. Do you have liability insurance?

Any reputable cleaning service should have the necessary, up-to-date insurance policies in place to protect their workers and your property against injury and unintentional damage. Never work with a company that does not have verifiable insurance. 

2. Do your employees have professional training?

During your vetting process, inquire about the status of their employees. If they have regular employees on their staff, ask about their qualifications to ensure they have the expertise necessary to handle everything from water damage to upholstery cleaning, or anything else you need.

Workers sometimes have low-quality or inconsistent training, so you may not want to work with a company that does not maintain a team of regulars.

3. How much experience does your company have within my industry?

Commercial cleaning services work in various fields, including medical offices, retailers, restaurants, and more. Each facility has different needs and requirements for cleanliness, so it is necessary to find a cleaning service that knows your industry’s standards. 

4. What services do you offer?

Ideally, you should choose a commercial cleaning company with an impressive array of services, because you can use them for various purposes. For example, suppose your property develops a mold problem after a pipe burst. In that case, you do not need to look into water restoration companies or mold remediation companies. Instead, you can contact your regular commercial cleaning service to handle the water cleanup and mold removal.

Choose SERVPRO of Carrollton

As a trusted commercial cleaning service, SERVPRO of Carrollton, Texas, strives to keep each client’s property in optimal condition. Their highly trained professional staff go beyond standard janitorial services to ensure the sanitation and safety of each client’s building. SERVPRO offers specialty cleaning services such as flood cleanup, deodorization, carpet and upholstery cleaning, and building restoration service. 

Contact the professionals at SERVPRO of Carrollton to learn more about this commercial cleaning service by calling (972) 446-0383 today.

How to Decide Between Various Fire Damage Restoration Provider

11/12/2020 (Permalink)

Blog Summary: With so many fire restoration companies to choose from, a property owner may need assistance in determining which one is best for their needs. Learn how to find a restoration company and select the best one with this helpful guide.

How to Choose Between Various Fire Restoration Companies

Fires are devastating events that can cause extensive damage to property and personal belongings. The fire is not the only source of damage since fire systems and the water firefighters use to put out the flames will also contribute to the property loss. 

There are plenty of fire restoration companies available to help you restore your property, but with so many options available, selecting the right one can be overwhelming. Here are some crucial tips to consider before you hire a restoration company.

Types of Damage Restoration

Burst pipes, overflowing plumbing fixtures and appliances, firefighting efforts, and extreme weather events cause water damage and require flood cleanup. If the property owner does not quickly address the issue – within 24 to 48 hours – they increase the risk of hazardous mold growth, property loss, and expensive repairs and replacements. A typical fire restoration service includes water removal, cleaning, and sanitizing.

Fire damage can occur from natural or man-made situations, such as a wildfire or grease fire. Even if the flames do not touch your belongings, the smoke can ruin them. A fire damage restoration service will identify which items and materials need replacements or repairs. 

How to Find Fire Restoration Companies

Although the fire may cause irreparable damage to personal belongings like photographs or sentimental trinkets, fire restoration companies will work diligently to bring your property back to its original condition. 

Here is how to locate these companies: 

  • By Asking Friends, Neighbors, and Family: Unfortunately, fires are not uncommon, and you may know someone who has used fire restoration services. Ask people you know, including friends, relatives, and neighbors, if they worked with a fire restoration company, and if so, see what they thought of the experience. Asking around will help you narrow down companies that may meet your needs, as well as show you which ones to avoid.
  • Contact Your Insurance Company: As a property owner, you must contact your insurance company soon after the fire is under control or eliminated. Your insurance provider may have a list of fire restoration companies they work within your area. Your insurer will vet these restoration businesses, so you won’t have to spend time researching their services. 

Tips for Selecting the Right Fire Restoration Company

Before you agree to hire a fire restoration company, ask these questions to ensure they are the right service for the job.

1. What types of restoration services do you offer?

Reputable fire restoration companies have a list of essential services to ensure a safe and efficient restoration process. These services include smoke and soot cleanup, odor removal, water cleanup, and damage assessments. Additional building restoration services include air duct cleaning service and commercial water damage restoration.

2. Do you provide a board-up service?

Fires can severely impact a building’s structural integrity, affecting its floors, windows, ceilings, and foundation. By boarding up vulnerable areas, workers can safely proceed with restoration efforts and protect the building from trespassers, weather, and additional damages.

3. What are your company’s certifications?

Any company you hire should have the appropriate certifications and licenses required to do restoration work in their respective states and cities. Check for fire and water damage training credentials and documentation from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This organization offers certification in various specialties, including mold removal and commercial drying.

Why SERVPRO of Carrollton?

As fire and water damage experts, the professionals at SERVPRO of Carrollton, Texas, will work quickly to restore your property to a livable condition using the latest restoration techniques and specialized equipment. Their services will help you reduce your property loss, and the team’s professionalism and knowledge will alleviate stress about the restoration process.

To learn more about this fire restoration company, contact the SERVPRO of Carrollton team today.

Why Choose SERVPRO? Because Response Time Matters

11/12/2020 (Permalink)

faster to any size disaster - image of green SERVPRO vehicle on road #Heretohelp

When disaster strikes your home or business, time becomes an especially precious commodity. When it is your home or livelihood on the line, you don’t have the benefit of waiting for help—you need it right away.

We know that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.

Why a Fast Response Matters-

When it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play, which can be through various means such as flooding, appliance and/or plumbing failures, storm damage and fire damage, as water is used to put out the fires.

It only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, the floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours to a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

Water damage that is left unchecked for over a week can lead to a dramatically increased restoration time and costs and can also impact structural safety.

How We Can Help-

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO of Carrollton in Texas is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO of Carrollton, SERVPRO of Bent Tree.

11/12/2020 (Permalink)

Storm Damage Image of Storm Damage sign

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips for Fire Safety Ahead of the Holiday Season | SERVPRO of Carrollton

11/12/2020 (Permalink)

Christmas lights We are here to help!

As the weather turns cooler and we prepare for the fast-approaching holiday season, there are many things to keep in mind. While gift guides and recipes are aplenty, it is important to keep fire safety at the forefront of everything you do this season.

It has been found that house fires peak in the wintertime, simply because most winter activities give them more of an opportunity to occur.

These risks should not keep you from participating in winter fun, however—it is just important to go about your cooking, heating and decorating safely so you do not accidentally become a victim of a house fire yourself.

Fire Safety Tips for Wintertime

Keep safe when cooking. Cooking is consistently one of the top causes of fires in the home, and because more people tend to cook large meals and participate in holiday baking, these types of fires often increase during the winter. Every time you cook, be certain to keep flammable objects away from the stove, make sure a fire extinguisher is handy and keep at least three feet around the stove clear of all other people, children and pets.

Heat the house with proper precautions. Another winter-specific hazard comes from space heaters and fireplaces being used to warm up the home. While you can use both of these tools safely, it is important to take the proper precautions every single time. Ensure you are using a space heater that is equipped with modern safety features such as a tip-over and overheating system, never use them with an extension cord and keep them a good distance from anything flammable. For fireplaces, be sure to do proper chimney maintenance and never leave a fire burning unattended.

Decorate with care. As households add Christmas trees, holiday lighting and other decorations to their home, electrical circuits can easily become overloaded and spark. Overloading electrical outlets and power strips is responsible for around 25% of Christmas tree fires every year. As you decorate, be sure to space out where you are plugging things in, avoid using any decorations with frayed wiring and always unplug everything before leaving the house or going to sleep.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

SERVPRO of Carrollton explains the importance of the Certified: SERVPRO Cleaned defensive pathogen cleaning program.

11/4/2020 (Permalink)

Here to Help advertisement with SERVPRO information Here to Help

Blog Summary: SERVPRO of Carrollton provides businesses with the Certified: SERVPRO Cleaned defensive pathogen cleaning program so employees, customers, and the community can stay safe and healthy.



Recent events in 2020 have caused a paradigm shift in people’s understanding of what it means to be clean.

  • December 31, 2019 - The WHO reported to the world the first cases of coronavirus, alerting nations around the world to a possible large-scale outbreak of the disease.
  • January 21, 2020 - The United States reported the first case of COVID-19 within its borders.
  • March 11, 2020 - The WHO declared the COVID-19 outbreak to be an international pandemic.
  • March 13, 2020 - The United States issued a statement declaring the spread of COVID-19 to be a national emergency.
  • During the following months, the nation went on lockdown.

The general population embraced social distancing, sheltering in place, and remote working. Masks and gloves became a part of the American work uniform. Sneeze guards sprang up everywhere overnight. Hand sanitizer, disinfectant wipes, alcohol, and household cleaners disappeared from store shelves along with toilet paper and paper towels. Handwashing became the national pastime. Meanwhile, baseball and other sports at every level reduced schedules or canceled their seasons altogether.

National chain stores assigned workers to meticulously wipe down shopping carts while reducing the hours of operation to allow for a nightly deep clean. Occupancy restrictions further limited economic activity. Some of America’s largest retailers suspended return policies until further notice. “Drive-thru” and “carry-out” replaced “dine-in” as the new normal at many of the more than one million restaurants across the United States.

During this economic turmoil and social upheaval, SERVPRO ushered in a new standard of cleanliness to meet the disinfecting and sanitizing challenges presented by the COVID-19 pandemic. Certified: SERVPRO Cleaned is a unique defensive pathogenic cleaning program aimed at preventing the spread of COVID-19 in the community through daily contact. Cleaning the businesses, stores, factories, schools, daycares, nursing homes, churches, and other locations that people frequent makes the community safer and healthier. Those vulnerable individuals who have extenuating medical or health conditions that put them at greater risk to contract COVID-19 especially benefit.

As communities across this great land restart the engines of commerce, people have a new sense of what it means to be clean. The team of dedicated professionals at SERVPRO of Carrollton is striving to build confidence in communities through the Certified: SERVPRO Cleaned program.

What Is the Certified: SERVPRO Cleaned Program?

This proactive viral pathogen cleaning program far exceeds general janitorial cleaning standards and practices. A pathogen is a bacterium, virus, or other microorganisms that can cause disease. Clients can trust SERVPRO of Carrollton to bring together years of experience in biochemical spill remediation and decontamination to deliver the highest standard of safety, cleanliness, and health to the community and the places where people gather for work, play, shopping, school, and worship. The program is grounded in the 3 C’s: Consult, Clean, Certify.

Consult: Each business is unique. The SERVPRO professionals tailor a custom cleaning approach based on the distinctive needs of each business or facility. The company assigns each business a personal Cleaning Protocol Specialist who knows the business’s niche. The type of industry, business type, facility size, high-frequency touchpoints, foot traffic, and congestion points are the criteria that guide the formulation of the program.

Clean: Based on the custom-tailored plan, SERVPRO of Carrollton carries out an expert deep clean utilizing the proprietary EPA-Approved Hospital-Grade cleaning solutions. The skilled cleaning technicians adhere to the cleaning and decontamination standards established by the CDC.

Certify: A shield emblem prominently displayed on the business’s front window communicates the message that the facility is Certified: SERVPRO Cleaned. This sign, in conjunction with other digital emblems and collateral, represents the strong commitment to the safety and comfort of employees, customers, and the surrounding community.

Customers seeing the Certified: SERVPRO Cleaned shield can enter the store, restaurant, office, or other building with confidence because the top choice in the cleanup and restoration industry has deep cleaned and sanitized the facility.

As a locally owned and operated business, SERVPRO of Carrollton is made up of a team of professionals who know how to serve the community because they are a part of the community. Therefore, SERVPRO of Carrollton has a vested interest in helping to keep the local community safe and clean.


To learn more about the Certified: SERVPRO Cleaned program and other commercial cleaning and damage restoration services, contact the SERVPRO of Carrollton team by phone at (972) 544-4049.

Train your office staff on how to properly use a fire extinguisher.

10/22/2020 (Permalink)

fire damage #heretohelp

Fire Extinguisher Tips for your business.

Designating employees to become educated on fire extinguisher use may help protect property and life. Occupational Safety and Health Administration (OSHA) provides an online training video to help familiarize you with proper use of extinguishers, but they remind you that it is supplemental and does not replace hands-on training. Fires are classified by the type of material burning and extinguishers are clearly labeled for their use:

• Class A. Items in this category include paper, some plastics, and wood. Since this class uses water, you would not use this extinguisher on any flammable liquid fires, oil, combustible metals, or electrical fire.
• Class B. These are suitable for flammable liquid fires, like those from solvents, gasoline, and oil.
• Class C. When electrical equipment is involved in the fire, you need a Class C extinguisher.
• Class D. A specialty class for metals like potassium, magnesium, and sodium. These metals react with the oxygen in water and combust dramatically.
• Class K. These are especially designed for a kitchen fire from oil and grease.
• CO2 Extinguishers. Effective for Class B and Class C fires.

Be safe when using portable extinguishers. Many extinguishers are rated for multiple classes of fires but using the wrong class of fire extinguisher can cause a fire to spread or react explosively. A good example of this is spreading a grease fire by using water. When using a CO2 fire extinguisher, take extra care to protect your hands from the super cooled nozzle, which can cause frostbite, and use only in a well-ventilated area to prevent too much loss of oxygen for your safety. Be sure only to use portable extinguishers on fires that have just started, not large fires.

After fire damage to your building in North Dallas, TX, you may not be sure how to begin the cleanup process effectively. Fortunately, a professional fire mitigation company is knowledgeable and efficient at handling all the details. One company to help with your recovery and restoration will save you a lot of trouble and get everyone back to work in a timely manner. For more information, call 972-446-0383.

Why is a flood cut a part of the restoration process during a water leak?

10/20/2020 (Permalink)

Flood cut Call us today if you have a water leak in Dallas, TX.

Why is a Flood Cut a Vital Part of the Restoration Process?

Unfortunately, flooding is sometimes unavoidable in Far North Dallas, TX. The important thing is to be prepared to rebuild and repair. One very common tactic used when cleaning and repairing water damage after a flood is called a flood cut. It involves cutting out a large portion of the walls and replacing it with new material. You may be wondering why a flood cut is necessary, as it does tear out a large portion of a building. Take the time to learn all about the flood cut and why it is a vital part of the restoration process.

The Different Categories of Water

To understand flood cuts, you must first understand the different categories of water damage.

Category one water is completely clean. This type of water usually comes from broken pipes.
Category two water, which is sometimes called grey water, is contaminated with minor microbes and bacteria. This type of water usually comes from broken appliances, such as washing machines or showers.


Category three water, which is sometimes called black water, contains serious contamination. This water comes from flooding, septic failure, and other major events.

A flood cut is usually only employed when category two or three water is involved. Most of the time, the water in a flood falls into the third category, which makes it incredibly dangerous.

What Is a Flood Cut?

A flood cut is essentially a line drawn on the walls 12 inches above the highest point the water ever reached. Everything below this line must be gutted from the wall to protect against contamination and mold growth. Category three water can cause serious health problems, which is why a flood cut is so important after flooding. It may be more expensive, but not having a flood cut done is putting yourself at risk to save a few bucks. You should always choose a restoration company that values the flood cut technique.

Drainage issues in your home.

10/16/2020 (Permalink)

clogged pipe Call us today---972-446-0383!

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Bent Tree  and Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Dealing with a Splotchy Ceiling.

10/16/2020 (Permalink)

The ceiling never really stood out until some tile discoloration caught your eye, and now you can’t stop noticing it. The likely culprit is water damage from any number of sources, and if left unrepaired, it could lead to tile mold. Here are a few things you should do to tackle the problem.


Understand How an Unsightly Stain Develops


The first step is knowing where to look. Water damage can happen because of the following:

• A pipe is leaking.
• An appliance such as a dishwasher or washing machine may be leaking.
• The HVAC system may have a problem causing moisture to drip and pool.
• Caulking or sealant has come loose in a shower pan or fixture on the floor above.
• Wear or damage on the roof has allowed moisture to come through.


Stop the Water


The next step in addressing that brown, yellow, or gray stain is to contact a plumber to ascertain the cause of the water that is pooling on the ceiling. The source of the leak should be identified and repaired before any cosmetic repair is done. In arid cities such as Dallas, TX, a coat of paint can make the stain seem to go away, but if the source of the water leakage is not identified, the stain will often return because the discoloration is likely being caused by the growth of mold.


Eliminate the Mold


Besides being an eyesore, an untreated ceiling tile could become a breeding ground for tile mold. Before this causes any more serious issues, an expert can diagnose and correct the severity of the problem. As molds thrive in the wet, dark area above the ceiling, untreated mold could lead to air-quality issues or very serious structural damage.

Generally, professional mold removers follow EPA guidelines. They assess the moldy area, inspect for hidden mold, clean and dry small areas of contamination, remove and replace severely damaged ceiling areas, investigate areas around the damaged zone such as air ducting and wallboard, and safely dispose of moldy, porous materials.

Tile discoloration and tile mold shouldn’t be taken lightly. Proper repair and replacement can prevent more serious problems in the future.

What happens if I have to close my business because of Water Damage?

10/13/2020 (Permalink)

Emergency Ready Plan Are you ready for any disaster that may strike?

SERVPRO can Counteract Commercial Water Damage in North Dallas With An Emergency Ready Plan (ERP)

Resolving the damage caused by a water loss to your Dallas business has both short and long-term considerations. A reputable water restoration firm typically has the trained technicians and up to date equipment to return your commercial property to preloss condition with relatively quick turnaround time. The lingering challenge of commercial water damage involves client and customer loyalty and confidence.

If you find it necessary to close down your business for just a few days to recover from the damages- prepare for a more profound shock. Statistics bear out that when businesses cease operations for even a short time to manage a disaster, up to 50 percent of them find the situation results in permanent closure. The answer when the crisis doubles down is to have a viable preparedness plan. 

SERVPRO offers commercial customers our Emergency Ready Plan and Profile (ERP) as a guide to developing a comprehensive disaster strategy. We visit your business to learn how your operations run as well as to get a clear idea of the layout of your physical plant. Storage, inventory, equipment, and the division of your space into retail and production areas are all considered.

We work with you on options to keep at least a portion of your operations running during recovery to meet the needs of your customers.

Our assessment is distilled into a concise digital document readily available 24 hours a day to the SERVPRO team answering your call for water damage assistance. As a clarification of your priorities during a disaster, we encourage you to use our mobile app to complete a custom profile that adds essential details to aid in our restoration efforts.

You can list vendors and contractors who helped you set up systems and equipment; those contacts help us make the best decisions as we address damages to those aspects. If you wish you can designate employees or other trusted individuals to act on your behalf, so restoration is not delayed if you are unavailable during a crisis.

Please reach out to SERVPRO of Carrollton today for a FREE consultation. 

Call us at 972-446-0383.
 

The Importance of Odor Removal When Preparing a Home to Receive Renters

10/12/2020 (Permalink)

Here to Help - SERVPRO information image Here to Help

Summary: SERVPRO of Carrollton advises investors on how to remove household odors and repair property damage to prepare a rental property to receive tenants.

As experts in odor removal and deodorization, the team at SERVPRO of Carrollton is trained to identify and eliminate offensive odors. The source of the odors can come from both inside and outside a structure. Mitigating strong odors requires special training, professional-grade cleaning solutions, and advanced equipment. Technicians are IICRC trained in the proper removal of odors. Masking and other shortcuts fail when the odor problem is serious or persistent.

Realtor.com, a national realty advisory company, offers real estate investors and private homeowners tips to prepare a property for rental. Property clean up, property damage restoration, and odor removal are crucial when preparing a property to receive tenants. Following these tips can help investors properly prepare a property to receive a renter.

Tip #1: Conduct a thorough home inspection.

Identify and repair major problems, which may include roof leaks, sagging or clogged gutters, driveway cracks, leaky faucets or pipes, electrical outlets, and burnt-out light bulbs. In addition, inspect floors to make sure they are structurally solid. Current and previous water damage may need the services of a water, fire, smoke, or sewage damage restoration professional. The inspection may turn up mold issues that need remediation. Taking care of these issues while the home is unoccupied can simplify the damage restoration process.

Tip #2: Make the home safe.

Replace worn locks and door hardware that might compromise security. Smoke detectors should be functioning properly. The kitchen and each floor of the home should be equipped with a fire extinguisher.

Tip #3: Inspect appliances and make sure they are clean and in good working order.

Appliances should be clean, safe, and in good operating order. Renting a home with appliances may mean the rent can be increased, but faulty appliances that require frequent repairs or maintenance can eat up this extra income.

Tip #4: Clean up and remove odors.

Potential tenants are turned off by a dirty, unsanitary, and odor-ridden rental property. Here is a checklist of what needs to be cleaned. Choose safe solutions appropriate for the surfaces and applications for which they will be used. The aim is to clean, sanitize, disinfect, and deodorize.

  • Wipe down walls, baseboards, and molding around doors and windows.
  • Clean windows, blinds, shades, drapes, and curtains.
  • Clean toilets, sinks, showers, bathtubs, including hardware.
  • Mop and disinfect floors in the kitchen, bathroom, and other rooms that do not have carpeting.
  • Vacuum, shampoo, disinfect, and deodorize the carpets to kill germs, remove stains, and eliminate odors.
  • Repaint walls with a neutral color to make the rooms seem cleaner and brighter. A primer coat may be needed to ensure that streaks, stains, and odors are thoroughly covered.

Be careful when dealing with serious and persistent odors.

More needs to be said about tobacco, smoke, soot, and pet odors. Removing tobacco odor requires removing nicotine that may coat every surface of the property. When wiping the surfaces, use a safe, strong cleaner approved for residential use. Properly ventilate the house to avoid ingesting the fumes, which can irritate the skin, eyes, nose, and mouth. Nicotine poisoning can occur if commercial-grade gloves are not worn. Painting the entire home with a stain and odor-blocking primer may be required to fully cover both stains and residual odor from the tobacco smoke.

Similar or even more stringent precautions may need to be taken when cleaning and deodorizing the rental property for smoke and soot problems. Soot is a toxic chemical substance that should not be ingested or come in contact with the skin, eyes, nose, or mouth. The general cleaning strategies described above should remedy slight to moderate pet odors. However, when the pet odors are serious and persistent, stronger measures may be needed to resolve the odor issues. The odor technicians at SERVPRO of Carrollton are specially trained and equipped to handle the toughest odors in a safe, fast, and efficient manner.


The property damage restoration specialists at SERVPRO of Carrollton, TX, have the training and equipment to identify and eliminate offensive odors. By using surface-penetrating odor removal products, technicians can neutralize an unpleasant odor thoroughly. The science of identifying and eliminating odors requires skill, knowledge, and advanced technology. Contact SERVPRO of Carrollton, TX, by phone at (972) 544-4049 or by email at office@SERVPRO10952.com.

We can help you take back control when water damage takes over!

10/6/2020 (Permalink)

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According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as: - Flash Flooding - River Flooding - Burn Scars/Debris Flows (caused by wildfires) - Ice/Debris Jams - Snowmelt - Dry Wash (caused by heavy rainfall in dry areas) - Dam Breaks/Levee Failure - Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Carrollton and Bent Tree (Far North Dallas) can help. We can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back into your home as soon as possible. We are ready to help make it "Like it never even happened."

Call today---972-446-0383!

Struck by Covid-19? Who you gonna call? SERVPRO of Carrollton!

10/5/2020 (Permalink)

SERVPRO logo with sticky note next to it #Heretohelp

Summary

This Halloween does not have to be any scarier with COVID. SERVPRO has the tools and skills needed to help you feel safe at home. By letting us come fog your home, we help you reach a higher level of cleanliness against COVID with our hospital-grade cleaning ingredients.

Halloween just got scarier

This Halloween just got more frightening! COVID is something none of us saw coming in 2020. Well, SERVPRO decided to fight back!

We are all keeping in mind social distancing but is hard when you must stay 6-feet apart from family, friends and loved ones. 2020 played a cruel “trick” this year with COVID. Luckily, SERVPRO has a little “treat” for you at home.

SERVPRO is qualified to COVID clean your offices and homes!

CSC

SERVPRO believes in being CSC (Certified: SERVPRO Cleaned). By becoming CSC at home, you go beyond normal cleaning and carpet cleaning. We understand you still go grocery shopping, go to work, or maybe hangout with a friend or two. When you go home, you should not have to worry what you bring back with you from the outside.

SERVPRO has 50 years of experience and expertise in being a higher standard of clean. We combine our skill with effectiveness and professionalism every step of the way.

Consult

When we first speak to you, we ask about your needs. We want to make sure all your concerns are met with compaction and knowledge.

SERVPRO wants to know what has happened and what you are most worried about so we can assign a program that is right for you.

Clean

As previously mentioned, SERVPRO has been around for 50 years. We take great pride in our expertise and make sure we get the job done right.

SERVPRO has trained experienced techs in biohazard cleaning and decontamination for porous and non-porous surfaces that would be in your home. We use ingredients that follow the CDC, EPA and NSF guidelines while being hospital-grade.

By utilizing these ingredients, we are safe to fog any home. We fog all home types whether is an apartment, condominium or house. Your home is important to you, so it is important to us.

Certify

Once having SERVPRO professionally cleans your home space, we call to see how you feel. We want to make sure you feel comfortable in your own space where you should be free to be you,

Conclusion

COVID has been tough on us all. There is no reason to make it any more difficult. SERVPRO is here for your home 24/7 like we always have been. We have the tools and disinfectant to make sure you are can breathe freely at home. You have enough to worry about, let us help make your home CSC.

For more information or any additional questions, call SERVPRO of Carrollton at (972)446-0383 or visit our site at https://www.SERVPROcarrolltontx.com

How Commercial Cleaning Preserves the Health of the Community

9/10/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, provides commercial deep cleaning services that ensure a safe, healthy environment.

SERVPRO is renowned as a leader in property damage restoration, but the company’s technicians are also commercial cleaning and property management experts. SERVPRO of Carrollton provides both property damage restoration and commercial cleaning services to Carrollton businesses.

Certified: SERVPRO Cleaned

Recent events in the United States and around the world highlight the importance of personal hygiene, disease prevention, and the preservation of community health. SERVPRO, with over fifty years of cleaning experience, grasps the importance of environmental health. More than standard janitorial cleaning practices are needed to protect homes and businesses.

Certified: SERVPRO Cleaned is the new defensive pathogen cleaning program offered by SERVPRO of Carrollton. This proactive viral pathogen cleaning strategy reflects the knowledge, experience, and cleaning technology gained from over fifty years of biochemical spill remediation and decontamination. The team members at SERVPRO of Carrollton are the trusted professionals to bring a higher standard of clean to homes, businesses, and the community.

How Certified: SERVPRO Cleaned Works

Step #1: Consult

Consult with the client to tailor a custom cleaning program based on the unique needs of the situation and the facility.

Step #2: Clean

Based on the custom-tailored plan, the SERVPRO of Carrollton team performs the expert deep clean utilizing their proprietary EPA-Approved Hospital-Grade cleaning solutions while adhering to the highest CDC cleaning and decontamination standards.

Step #3: Certify

Facilities that have undergone the SERVPRO cleaning protocol have a shield posted on their front window, representing their commitment to the comfort and security of customers, employees, and the community.

Building Services

Businesses can rely on the SERVPRO professional clean team to tackle the grime, odor, and moisture challenges that exceed the scope of the regular janitorial staff.  The best cleaning and deodorization products, coupled with the expertly trained professionals, deliver the deep cleaning services businesses must have.

Specialty Cleaning Services

SERVPRO of Carrollton provides cleaning services that range from cleaning restaurant hoods to removing biohazard contaminants. Specialized training and the industry-standard products are combined to restore a property and get it back in business.

Air Duct Cleaning and HVAC Inspection

If not inspected and cleaned regularly, ventilation systems contribute to poor indoor air quality. An inadequately maintained HVAC can circulate dust, pollen, odors, dirt, and other contaminants into the home or business environment. SERVPRO of Carrollton professionals routinely inspect HVAC systems and recommend the best way to address any indoor air quality issues. Servicing the HVAC unit restores peak energy efficiency, eliminates offensive odors, and reduces the potential for mold growth.

Other Residential and Commercial Cleaning

The cleaning professionals at SERVPRO are very thorough. Their general residential and commercial cleaning services include cleaning carpet and upholstery, drapes and blinds, ceilings, floors, and walls. They specialize in eliminating odors from the source.

Biohazard Cleanup and Restoration

Exposure to biological and chemical pollutants can pose serious health issues. Failure to properly remove such substances can create dangerous and unhealthy environments. SERVPRO of Carrollton is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, they transform unhealthy environments into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be dangerously toxic and emotionally demanding. Specialized training and experience are essential to resolve biohazard issues.

SERVPRO of Carrolton provides cleanup and recovery services for a wide variety of biohazard situations, including sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, and accident cleanups. The SERVPRO technicians display genuine compassion, respect, and empathy when providing services in these challenging environments.

The wide breadth of the SERVPRO service menu also includes the cleanup of hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup. The cleanup of biohazard scenarios requires the highest level of professional training in the techniques and technologies needed to restore a biohazard scene to a clean, safe, and healthy environment. When called upon, the team at SERVPRO of Carrollton puts their own health and lives on the line to serve Carrollton residences and businesses that need biohazard cleanup.


For more information about commercial cleaning services, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com/commercial-cleaning. Contact the office by phone at (972) 446-0383.

When H20 must go!

9/10/2020 (Permalink)

Ceiling Leak Ceiling wet from water leak.

Most insurance companies encourage residential and commercial properties to immediately call their restoration company to do professional and effective work when water damages occur.

Water damages occur when least expected and they are tricky because they can lead to more serious problems. Is important to contact a reliable restoration service to assess, extract water, and eliminate the damage as fast as possible.

Water Damage Scenario: Getting Ready for the Holidays

Fall is just around the corner and you are excited! Finally, pumpkin spiced lattes, apple cinnamon pies, warm dishes with family and a break from the humid Texas weather days are coming! The last thing that comes to mind is something wrong happening to your home or office.

All the sudden you realize a leak coming in from the ceiling! There was a leak in the roof, the upstairs toilet is overflowing, the HVAC has been leaking, or who knows what and you are standing in water where it is not supposed to be.

Water damages can come in from anywhere. It is not always a hole in the roof or a faucet that was left unattended. Finding the source of the problem is only part of the battle. Once the source is identified, the next step is to stop the water loss and check to see if the water is contaminated.

Understanding the Surroundings

Checking the damaged area is the next crucial step. Checking to see if the water is clear, grey, or black is important because it classifies the water loss category. After checking the water, you can assess the area to see the extent of the damage.

In addition, inspecting for safety concerns like electronics, gas supply, waterlogged appliances, sewage, or chemicals is important to note. These make the area highly hazardous and you should clear the area immediately if put into this situation.

To keep matters from getting worst, you must start the cleanup process immediately! Musty odors will start hours later after being affected and can indicate the start of growth (mold).

How SERVPRO of Carrollton can Help

Calling SERVPRO, we can help with the whole process. Our staff is trained on the identification of the source, water type, inspection of the damaged area(s) and identifying growth. Plus, we are experts in the extraction of water, treatments, disposal, wall and floor inspections and more.

We come equipped to help you out of any water situation, so you are not drowning in worry.

Our staff helps you from start to finish any season. Family owned, we take your call to assess your situation, go to inspect, work hard to keep you afloat, and offer our reconstruction services so your place looks "Like it never even happened."

We all take great pride in ensuring all our customers receive the best service possible. No job is too big or small for SERVPRO of Carrollton to handle.

Conclusion

Whether it is a water damage in the office or at home, it got to go! SERVPRO of Carrollton is here for any water damage restoration need.

It is much easier to have a professional damage restoration company look at the situation in the beginning of the loss so further damages can be minimized or eliminated.

For more information or any additional questions, call SERVPRO of Carrollton  at (972)446-0383 or visit our site at https://www.SERVPROcarrolltontx.com/.

Local Water Damage Restoration Company Explains Why Basements and Crawl Spaces Flood

8/4/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, TX, explains why basement and crawl space flooding can occur and offers tips on how to cope with the stress and frustration of a major water damage incident.

Carrollton is a typical Texas community. The average temperature in August is almost ninety-six degrees, making it one of the hottest places anywhere in the state. The suburban community, located about 20 miles from Dallas, has an overall Comfort Index of 7.1. Carrollton is a great place to live, work, and raise a family.

In some ways, the greater Dallas area is above average when it comes to rainfall. July, August, and September, on average, see a few inches of rain per month. In 2015, an unusually wet year, almost 17 inches of rain fell in September, driving the annual total to 62.6 inches or nearly twice the annual average rainfall for the area. The greater Dallas-Fort Worth area can see spikes of up to five inches or more in one day. A meandering squall can settle over a community such as Carrollton and dump inches of rain in just a few hours. Life is best structured around the averages. Plans must account for the worst of times, such as this scenario illustrates.

Scenario

During the 2015 spike in rainfall, the most annual rainfall in the area since 1899, roofs that had never leaked sprung leaks. Crawl spaces that had been dry since the houses had been constructed were now riddled with mold and mildew. Basements and crawl spaces that had never flooded turned into indoor swimming pools. Homeowners throughout the area were forced to take measures to mitigate the water damage.

The family had lived in their home for 32 years, raised their children there, and now entertained grandkids in the backyard playground and in the spacious basement on rainy or cold days. The intense rains of 2015, over sixty inches, revealed leaks in the roof and basement. The roof needed replacing anyway. The basement was a much larger ordeal involving a French drain, a sump pump, and some interior work in the basement. Mike and Barbara weathered the disruptive renovations well but were glad when the construction finally concluded. In September of 2018, it rained a whopping 12.7 inches, followed in October with 15.7 inches. To their amazement, the new roof and repaired basement were leak-free. The couple thought that any home that could withstand that deluge could withstand anything nature could bring its way.

One afternoon, a thunderstorm rolled over the neighborhood and stalled, dropping endless buckets of water on the community. Thousands of homeowners and businesses were without power for several hours. Mike and Barbara thought nothing of it and prepared for the cookout that evening. Their gas grill trumped the electrical outage. When the grandkids arrived, they descended into the basement for fun and games until supper was ready. A shriek from the basement caught the adults off guard.

“We love the pond in the basement!” chirped the grandkids. Mike was not so happy. Water in the basement can pose an electrical hazard that can cause serious injury or worse. Thankfully, in 2015, he had his electrician install GFCI receptacles throughout the basement.

The 1500 square foot basement contained a foot or more of water, or more than 11,000 gallons. The basement had to be pumped of its murky contents, dried, dehumidified, and eventually treated for mold and mildew. The carpet, hardwood flooring, furniture, baseboards, and walls needed immediate attention. Believing that the basement was waterproof, the couple had stored furniture, keepsakes, and heirlooms in the basement. The unexpected flood was a disaster too large for any homeowner to manage alone. Mike turned to the water damage restoration professionals who had assisted the family years earlier. The team was onsite within the hour. An inspection and assessment turned up no water sources from inside the basement. The water came from outside the basement foundation.

Mike responded to the assessment with astonishment. He asked, “How could the water be from outside the basement? It recently rained 27 inches in two months, and the basement was dry as a bone!” The answer was simple — during the power outage, the electric sump pump was not functioning. The basement flooded. Now, it was time to clean up the mess, restore the damaged areas, and pursue alternate strategies to prevent any more basement floods.

The takeaway from the case study of the flooded basement: Do not panic

Water damage is understandably stressful, especially if the water damages furniture, soaks family heirlooms, destroys expensive inventory, or requires the property to be evacuated. The highly trained, experienced professionals at SERVPRO of Carrollton respond to water damage emergencies every day. The team is onsite within an hour, ready to begin the restoration process. Knowing that competent, caring technicians are hard at work eases the stress and anxiety the homeowner may feel. Skilled restoration technicians do a thorough job in a timely fashion, so people do not have to worry.

Each crisis is unique and carries its own safety hazards. Immediate response from a water damage specialist is crucial since much of the damage occurs in the first few hours of the incident. Having a trained professional with the best equipment on the scene as soon as possible is always a best-case scenario in a worst-case situation.


For more information about water damage restoration services in Carrollton, Texas, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com. Contact the office by phone at (972) 446-0383.

What is the Mold Mitigation Process?

7/23/2020 (Permalink)

mold Here to Help!

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact

The mold cleanup and restoration process begins when you call our team at 972-446-0383.  Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO  Professionals use anti-fungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO mold technicians clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

A water heater has leaked in my office!

7/15/2020 (Permalink)

first call Here to Help!

Is Water Damage an Emergency?

If you’re facing water damage, you’re probably wondering what to do and who to call. It’s important to remember that all water damage is severe – even if it seems minimal.

To prevent mold, mildew, and further harm to your property, you need to begin the cleanup process immediately. Unless you clean the water up and stop the source of the leak within 24-48 hours, you could find yourself facing structural issues and mold growth.

While you don’t need to call 911 for most cases of water damage, you should contact a local restoration company as quickly as possible.

Water damage situations can be dangerous, especially after floods or natural disasters.  Be aware of hazards like electricity and gas supply, waterlogged appliances, and standing water contaminated with gasoline, sewage, or chemicals.

Our team at SERVPRO of Carrollton is highly trained and ready to help 7x24x365 days a year.  You can reach us at 972-446-0383.

What to do when you lose power during a storm.

7/8/2020 (Permalink)

storm Here to Help!

When unexpected weather strikes and causes it is important for everyone to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery-powered devices.
  • Know where the manual release lever of your electric garage door is located and know how to operate it.
  • Learn about the emergency plans that have been established in your community.

During a Power Outage:

  • Avoid using candles which can cause fires. Only use a flashlight for emergency lighting.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
  • Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

  • Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
  • If food in the freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
  • Contact your doctor if you’re concerned about medication having spoiled.
  • Store at least a three-day supply of non-perishable food. 
  • Choose foods your family will eat.
  • Remember any special dietary needs.
  • Avoid foods that will make you thirsty.

Carrollton Property Damage Restoration Company Promotes Fireworks Safety

6/30/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton shares fireworks safety tips from the Texas Department of Insurance.

People love to celebrate with fireworks, especially on the Fourth of July. SERVPRO of Carrollton, a Texas damage restoration company, urges residents of Carrollton, TX and the greater Dallas/Fort Worth area to celebrate this Independence Day safely. The first use of fireworks in a Fourth of July celebration was in Boston, MA, in 1777. Founding father, John Adams said he hoped the anniversary of independence would be remembered for years to come by “guns” and “bonfires” and “illuminations.” Since the first July 4 fireworks display took place during the Revolutionary War, some historians think the fireworks were intended as a “morale booster.” The celebrations at the time would have also included the firing of guns and cannons, adding to the explosive nature of the festivities.

Texans love to celebrate the 4th of July with fireworks too! Fireworks are legal in Texas, but counties and cities are allowed to set guidelines. Fireworks are generally not permitted within city limits. Some cities extend the ban as much as 5,000 feet beyond the city limits. Special permits are required for fireworks displays for over 50 people.

The National Fire Protection Association offers these fireworks fire & injury facts. “Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage.  In 2018, U.S. hospital emergency rooms treated an estimated 9,100 people for fireworks-related injuries; half of those injuries were to the extremities and 34% were to the eye or other parts of the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2018 injuries.”

How to Stay Safe When Using Fireworks

While fireworks are a fixture of many holiday celebrations, these explosives have an inherent element of danger. The Texas Department of Insurance offers the following fireworks safety tips to help people have fun with fireworks and stay safe.

  1. Follow local mandates.

Some towns allow only certain types of fireworks, and most areas do not allow fireworks within city limits or during burn bans. Follow the local law and contact the local fire officials if there are any questions.

  1. Find out if a permit is required.

Organizers will need a permit from the local fire department if they are holding a fireworks show for a group of 50 people or larger.

  1. Hire licensed professionals.

If someone is hired to put on a display for a group, the group organizers need to confirm that the individual has a Texas pyrotechnic operator’s license. To find out if someone is licensed to shoot off fireworks, contact the State Fire Marshal’s Office at 1-800-578-4677 or Fire.Marshal@tdi.texas.gov.

  1. Check to see if fireworks are legal in the area.

Fireworks can be sold only at certain times of the year, typically during a week or so leading up to a major holiday. Besides the Fourth of July and New Year’s, Texas counties have the option to include Texas Independence Day (March 2), San Jacinto Day (April 21), Cinco de Mayo (May 5), and Memorial Day.

Anyone can use fireworks any day of the year as long as they are not banned in the area where they are being used.

  1. Stay safe!
  • Children should not use fireworks, and an adult should always be present when children are near a fireworks display.
  • Alcohol and fireworks are a recipe for an emergency room trip.
  • Always follow the firework instructions exactly.
  • Never shoot fireworks around dry grass, brush, or other flammable materials.
  • Never aim fireworks at a home, animal, or person.
  • Keep a bucket of water, garden hose, or another water source nearby for emergencies.

Fire and Water Damage Specialists

When a home or business is dealing with the aftermath of a fire, the damage that it can cause to the property structure and valuable possessions can be extremely devastating. At SERVPRO of Carrollton, the team understands the stress, confusion, and emotions that are present when dealing with this kind of ordeal. The SERVPRO technicians are highly skilled and certified, as well as equipped with fire damage restoration equipment to take special care of the client’s property and possessions. The team will be there with the customer every step along the way to explain the process to help get them through this stressful time.

SERVPRO of Carrollton Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. The steps listed below illustrate the process for the typical fire damage restoration.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Conclusion

Texans have much to celebrate, and fireworks are often a part of these celebrations. Following safety tips make for safer celebrations. When a homeowner or business experiences fire and water damage, the repair and restoration experts at SERVPRO of Carrollton are available 24/7 with the knowledge, expertise, training, and equipment to restore the structure to its condition before the fire and water damage.

To learn more about the full line of fire and water damage restoration services, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com. Contact a representative from SERVPRO of Carrollton by phone at (972) 446-0383.

Important information to know if you have a fire at your home or office.

6/26/2020 (Permalink)

Here to Help! Fire Damage can spread Quickly.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Carrollton will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 972-446-0383

Minimize your risk of Covid-19.

6/22/2020 (Permalink)

germs and logo #teambehindtheclean

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other non contact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fcases-updates%2Fsummary.html

What you should know about lightning strikes-

6/18/2020 (Permalink)

lightning #Heretohelp

A lightning strike is a discharge of atmospheric electricity which is generated by an accumulation of differing charges within a cloud. It is one of the most common causes of weather-related deaths in the U.S.  

Each year lightning  strikes cause billions of dollars in property damage and complete devastation. Lightning can start a direct fire because the core temperature of a lightning strike is approximately 50,000 degrees Fahrenheit. The harm to structures, electronics, building systems and vehicles can be extensive, causing loss of product and major downtime. 

Major hazards caused by lightning:

Fire damage: The biggest threat lightning poses to a structure is fire . Wood and other flammable construction materials can easily explode when exposed to the high temperature of a lightning strike. Lightning current traveling through wires and pipelines instantly burns them up causing complete damage to property.

Power surge damage: If lightning chooses electrical wiring as its primary or secondary path, the explosive surge can damage all the appliances it is connected to.

Shock wave damage: Lightning produces shock waves that can be destructive. These shock waves can fracture concrete and brick and stone chimneys severely.

We are Cleaning Experts-

6/16/2020 (Permalink)

Techs in Personal Protective Gear Cleaning Here to Help!

SERVPRO is being called by numerous business owners and community leaders to perform necessary bioremediation services to clean, disinfect, and sanitize their facilities. All of our cleanup procedures are in accordance with the CDC and local authorities. The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims.

We are here and ready to aid you in your time of need, providing these services so your facility can be cleaned and ready for business to resume. We are in this with you.  We are available 24 hours a day.

Please continue to stay safe and maintain social distance as we all do our part to combat this and lessen the spread of this horrible virus. You are all in our prayers.

Call today for a free quote 972-446-0383.

7 Signs of a Slab Leak.

6/9/2020 (Permalink)

water damage Water damage advertisement.

Early detection is super important when it comes to a leak in your home’s slab foundation. If left undetected and not fixed, a slab leak can eventually lead to thousands of dollars in water and structural damage to your home.

What should you be on the lookout for? Well, 7 signs that you have a slab leak include:

  • A sudden, unexplained spike in water bills
  • Water pooling where it shouldn’t
  • Damp carpet or warped hard flooring
  • Mold or mildew (visible or just the smell)
  • A decrease in water pressure
  • A hot water heater that’s constantly running
  • Areas of the floor that are suddenly hot

If you suspect a leak, please call the professionals at SERVPRO of Carrollton and Bent Tree, we will come out to your home or business and give you a free evaluation.  Call today 972-446-0383.

Carrollton Water Damage Company Warns About Leaky HVAC Drain Pans

5/29/2020 (Permalink)

Here to Help, water on floor Here to Help

Summary: SERVPRO of Carrollton offers emergency service for water damage from HVAC condensate drip pan leakage.

Water and moisture from an HVAC system can cause extensive water damage in a home or business, and a leaky, corroded, and rusted drain pan is often the culprit. According to one source, HVAC drain pans can corrode, rust out, and begin to leak in as few as seven years. Several factors contribute to drain pan failure.

First, stagnant water pooling in a drain pan fosters microbial growth, causing odors, corrosion, and rust in the drain pan. Second, using corrosive chemicals of alkaline (non-acid) or acid coil cleaners causes corrosion of not only aluminum fin surfaces, but also of the galvanized drain pan. Third, the rusted surfaces of condensate drain pans have tiny pits and divots, making the pan harder to clean and more likely to hold bacteria. The pan will smell, corrode, and leak, eventually leading to significant property damage if allowed to persist.

Time to Take Action

Like so many parents with teens, Thomas was busy. He worked hard, but he was involved in his children’s lives. His commitments left little time for all but basic chores and home maintenance. School, music lessons, and athletic travel teams craved every second of his day, but it was worth it to support his kids.

Thomas knew there was a problem with his HVAC system. It had been years since a technician had serviced and cleaned the unit. The filter needed to be changed, the coils needed a thorough cleaning, and the drain pan was full of sludge. The dirty coils and filter caused the system to work overtime, which compounded the water issue. The floor was beginning to sag in places, the walls showed signs of water damage, and the smell was persistent. However, Thomas could never find time to address the issues.

Upon returning from a long weekend of travel team championships, Thomas and his kids were met with buckled flooring, water-logged carpet, moldy sheetrock, warped baseboards, and a rancid smell. The hot weather, dirty coils, and dust-filled filter caused the HVAC system to work overtime. Not only did the pan leak, but it also overflowed when the drain pipe clogged from the sludge build-up. Thomas knew it was time to take action.

Why Homeowners Choose SERVPRO of Carrollton

A search of water damage restoration specialists in Carrollton took Thomas straight to the SERVPRO of Carrollton website, where he learned about their services, training, and equipment. SERVPRO is dedicated to responding immediately to a water damage disaster of any size because a fast response lessens the damage, limits further damage, and reduces cost. The highly trained water damage restoration technicians are specialists who have the experience, expertise, and advanced training to dry a property quickly and thoroughly.

SERVPRO of Carrollton uses scientific drying principles and provides validation and documentation that the property is dry and the job is complete. SERVPRO uses specialized equipment and products to extract standing water and dry the property. The team finishes the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of the homeowner.

The First Step

Thomas called the SERVPRO emergency telephone number and spoke with a SERVPRO representative. The friendly customer care specialist explained the SERVPRO process and asked him a few questions to determine the nature of the emergency. A crew was promptly dispatched to Thomas’ home, and he was notified that that help was on the way.

When the technicians arrived, they inspected and tested to determine the extent of the damage. In addition, they also checked for safety concerns such as mold or contaminated water. After tracing the leak to the HVAC system, the technicians urged Thomas to put in an emergency call to a reputable HVAC company to service the unit and repair the leak.

The Plan of Action

Using specialized equipment, the team extracted the standing water and began drying the affected areas. They finished the job with professional-grade cleaning, sanitizing, and deodorizing products for the comfort and safety of Thomas’ family.

The inspection revealed extensive damage to the flooring, insulation, walls, and carpeting, as well as an extensive mold problem that needed immediate remediation. The flooring and insulation needed to be replaced, and the walls required stud and sheetrock repair.

A Positive Outcome

When Thomas heard the report about the extent of the damage, he was overwhelmed. How would he pay for the thousands of dollars of damage? The technician reassured Thomas by explaining that Thomas’ insurance should pay for all but the deductible and that SERVPRO of Carrollton would coordinate the water removal and damage restoration project with the insurance company.

Conclusion

SERVPRO of Carrollton provides emergency service 24/7. Faster to any size disaster with highly trained restoration technicians, SERVPRO is a trusted leader in the restoration industry. The locally owned and operated company uses advanced restoration and cleaning equipment and can coordinate services with the client’s insurance company. SERVPRO of Carrollton is the water damage repair and restoration service professional in Carrollton, Texas.

For more information about water, fire, and storm damage restoration, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrollton.com. To speak with a customer care specialist, call (770) 258-7557.

Fire Safety during COVID-19.

5/29/2020 (Permalink)

safety Here to Help!

We hope that you are staying safe and healthy while we continue with social distancing. With most Texans at home during this time, we hope that you are also cautious of home fire safety.  According to the National Fire Protection Act (NFPA), the leading year-round causes of home fires are: 

  • Cooking
  • Heating
  • Electrical equipment 

Because people are spending more time at home, they are engaging in activities that add to the home fire problem. It’s important to recognize what the potential hazards are and how to prevent them. Preventing fires during this uncertain time will help keep everyone safe and prevent thousands of dollars in fire damage.

Biggest Causes of Home Fires

Cooking is the leading cause of home fires in Dallas/ Fort Worth area. It is responsible for nearly half of all reported home fires, with unattended cooking as the leading cause of home cooking fires. So, if you are not keeping a close eye on what you’re cooking, you are more likely to have a home fire. 

With COVID-19, there’s a high risk for distracted cooking since many households are now dealing with out-of-the-ordinary circumstances. For example, the kids are out of school and the parents are working from home.

The second highest cause of home fires is heating equipment, causing an average of 52,050 home fires each year. Heating systems are still in use in a large part of the country this time of year. Since most people are at home, these heating systems are being used for more hours than usual. 

Finally, electrical outlets are the third-highest cause for home fires. Now that many people working and schooling from home, there is the likelihood of many individuals using the same outlets to charge: 

  • Phones 
  • Laptops
  • Other digital equipment

Tips to Keep in Mind

The NFPA recommends that you use best fire practices during the COVID-19 pandemic and beyond:

Cooking and Grilling Outdoors 

  • Stay in the kitchen when cooking. Turn off the stove or other cooking appliances if you leave the kitchen for any amount of time
  • Use a timer so you don’t forget that you have something on the stove or in the oven
  • Keep anything that can catch fire away from the stovetop
  • Be sure the smoke detector near the kitchen is working properly
  • Turn all handles inward so that someone can’t accidentally tip over a hot pan
  • Refrain from cooking if you are tired or not feeling well 
  • Have a “kid-free zone” of at least three-feet around the stove or grill 
  • Grill outside and away from any structures. …
  • Make sure your grill is stable and clean
  • Do not wear loose fitting clothing

Electrical

  • Charge phones and other digital devices with the appropriate cords
  • When charging digital devices, do not cover them with a pillow or charge on flammable surfaces such as the bed or couch.
  • Don't overload outlets, especially with appliances that produce heat, such as coffee-makers or toasters 
  • Plug major appliances directly into a dedicated wall outlet
  • Never string electrical cords across doorways or under carpets 
  • Use a light bulb with the correct number of watts. 
  • Smoke alarms should be located on every level of the home and near/in bedrooms
  • Test your smoke alarms every month to ensure they’re working
  • Develop and practice a home escape plan so everyone knows what to do in a fire.

SERVPRO of Carrollton remains committed to supporting you as we navigate the evolving situation with COVID-19. We want to provide you with the resources you need to minimize your risk and help prevent losses and injuries. Please call us immediately for any questions and concerns you have about COVID-19 or if your property suffers from fire and water damage. 

972-446-0383

Roof tarping during and after a major storm event!

5/29/2020 (Permalink)

storm prep Always Ready to Help!

Sometimes when a storm rolls into your neighborhood, you need to act fast in order to keep your family safe. 

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. SERVPRO of Carrollton can provide emergency roof tarp installation to prevent further damage. SERVPRO of Carrollton is ready and available to tarp your property 7x24x365 days a year.  Please let us know how we can help!

972-446-0383

Certified: SERVPRO Cleaned – a defensive cleaning program

5/21/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned,but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Carrolton today at  972-446-0383 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What is Fire Damage?

5/14/2020 (Permalink)

Technicians Our technicians are here to help!

Fire damage refers to the physical damage to a property as a result of burning. This damage may either be directly caused by the flames or could occur due to smoke and other corrosive substances emitted by the fire.

In terms of insurance, fire damage is one of the types of coverage offered in property insurance.

The six types of fire damage are as follows:

  • Class A: fire that involves flammable solids, such as paper, cloth, wood, and plastics.
  • Class B: fire that involves flammable liquids or solids that can turn into liquids.
  • Class C: fire that involves flammable gasses, such as propane, hydrogen, natural gas, and butane.
  • Class D: fire that involves combustible metals, including sodium, magnesium, and potassium.
  • Class E: fire that involves factors in Class A and B as well as electrical elements.
  • Class F: relatively hotter and more destructive fire that involves cooking oils and fats.

Furthermore, many insurance companies divide fire damage into two categories: primary and secondary. The former refers to damage caused by the flames, while the latter refers to damage caused by smoke or other substances from the fire.

If you are interested in having one of our fire damage professionals take a look at your property after a fire, please give SERVPRO a call today at 972-446-0383.

Dangers of a Leaky Roof

5/5/2020 (Permalink)

SERVPRO Fibers Here to Help!

With all the different kinds of weather that we have had in the last month or so, a durable roof is one of the most important infrastructures of a house, right after a strong, sturdy foundation. Just like it’s necessary to fix cracks in a foundation to ensure the rest of a house isn’t affected from the ground up, it’s important to fix leaks in a roof to protect a home from the top down, too. If you suspect you have a leaky roof, a roofing contractor can determine the cause and perform roof repairs, if necessary. To avoid any leaks or other issues from happening in the future, make sure to schedule regular inspections, perform general maintenance and upkeep, and have repairs completed as quickly as possible, since acting quickly could help you save time and money. 

Causes and Sources of Leaks

There are a number of reasons why a roof may develop leaks, from both natural and manmade causes. No matter the cause, it's imperative to seek the services of a reliable roofing contractor to get your roof back in its best shape so that your home is protected from the elements.

SHINGLES AND FLASHING

Something as small and simple as a broken shingle could be the culprit of a leak. Severe weather, hail and high winds can cause shingles to become loose, crack and break off, leaving your roof exposed. If the nails used to secure shingles aren't properly sealed with a durable coating like roofing cement, it can leave exposed holes which can allow water and moisture to get into the attic. Broken or cracked flashing—the pieces of material installed under shingles, on joints and around chimneys—can also cause leaks. Both damaged flashing and missing shingles can be easily identified, usually as different, discolored patches or exposed areas on a roof. You may even find pieces of them in your yard after a bad storm.

IMPROPER INSTALLATION/REPAIRS

If you've had previous roof repairs done but if a leak keeps coming back, you've either got a problem with the workmanship of the roofing contractor who did the work or the materials they used (or both). Improperly installing elements such as skylights and chimneys can also cause roof leaks - this can happen from incorrectly measuring and fitting fixtures and/or insulation that's started to decay or disintegrate. Leaks from this kind of problem are generally easy to spot. Just look for wet spots or small streams of water coming out of skylights or running down walls/chimneys when it rains.

PLUMBING AND PIPE PROBLEMS

Pipes run throughout the home including the roof, which means there are a number of areas that are common leak sources related to your home's plumbing and ventilation system. These include plumbing vent pipes, ventilation fan ducts, attic vents and exhaust pipes/flues (for appliances). Anytime there are worn or cracked rubber boots and/or broken flashing around the vent pipes that come out of the roof, it's likely you're in need of repairs.

CONDENSATION AND MOISTURE

Since the attic is usually the least insulated—and the highest elevated—place in your home, it is more prone to mold and mildew growth from excessive moisture that can accumulate when condensation becomes trapped. The cause of the moisture is from wet weather such as rain, sleet, and hail, but also ice dams melting and the fluctuation in temperatures when seasons change. You'll most likely notice a smell—before you see the mold—as a sign of a leak in your roof.

What Can Happen if You Don't Get Roof Repairs

Whether you’re dealing with issues associated with weather and moisture or improperly installed parts, it’s essential to perform any necessary roof leak repairs as soon as possible – not only to fix the problem, but also to prevent any future damage. For example, if you have a moisture issue causing a leak that goes untreated, it could result in mold and mildew growth, which could not only destroy the wood in the attic, but also negatively affect your health.

Every roof experiences some level of wear and tear from all types of weather (sun, rain, hail, extreme heat, wind, etc.). As a home's first line of defense from these elements, it's important to make sure you have a durable, weatherproof roof that's properly sealed and maintained in order to increase the lifecycle of the roof and decrease the risk of damage to it.

 The Importance of Roof Repairs

If you have a roof leak, repair it as soon as possible to avoid further damage and to help protect your home from bigger problems such as flooding. Contact a roofing contractor to have a thorough assessment of the roof completed and get advice on what steps you need to take to repair the damage. It’s best to work with a roofing contractor because their expertise is in roofing and they will be able to pinpoint and address your specific needs. Depending on the cause of the damage, your home insurance company may cover the costs of the roof repair, so make sure to contact your insurance company, too.

Lastly, if you should have a roof that leaks into the structure and need to begin the mitigation process, call SERVPRO of Carrollton. Our team of professionals specialize in removal and mitigation of storm damaged material and have the experience of quickly drying out affected areas from storm and weather damage before it is made worse. We at SERVPRO of Carrollton partner with all major insurance companies and vendors to make the transition back to “Like it never even happened,” as quickly as possible.

 Call us today and let us show you. 972-446-0383

Ten Tips to Survive a Tornado and Other Severe Storms

4/23/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of Carrollton, a local storm damage cleanup company, offers ten essential tips to prepare for severe weather.

Carrollton residents and other North Texans are familiar with the destructive power of storms. On October 20, 2019, residents of North Texas lived through what Forbes Magazine describes as “the most costly tornado in Texas history.” While thankfully no lives were lost, Texans suffered “more than two billion in damages, according to the Insurance Council of Texas. More than 30,000 auto and residential claims have been filed to date…”

The same article notes that claim costs could be even higher because the storm and tornado tore through Preston Hollow, a high-end Dallas neighborhood loaded with multi-million dollar estates.

The EF-3 tornado cut a wide path nearly 16 miles long, leaving unbelievable devastation in its wake. Not since 1976 had a tornado that powerful roared through the area.

Ten Storm Preparation Tips

  1. Get and stay informed.

Tune in to the local radio or TV station and community alert system for emergency information. Keep a battery-operated/solar-powered radio on hand.

  1. Inspect the emergency survival kits and the food and water supply.

The emergency kits should be stocked with essential items. If one or more are not available, purchase the necessary items to properly outfit the kits. Stock up with a two-week supply of food and water. The tornadoes that hit the North Texas area in 2015 and 2019 left thousands of homes and businesses without power for weeks.

  1. Round up plenty of LED flashlights and batteries.

LED flashlights burn much brighter and last much longer than traditional flashlights. Heavy-duty solar-powered landscape lights can perform a double function as an attractive landscape feature and as an emergency light. Gather them up before the threatening storms, tornadoes, or approaching hurricane.

  1. Fully charge the car chargers.

The chargers can be used to charge a personal cell phone, smartphone, and other portable devices.

  1. Secure all outdoor furniture.

Secure outdoor furniture and other objects or move them inside. An EF-2 (135 mph) or EH-3 (140 mph) tornado can destroy an outdoor swing or trampoline. Deck furniture can disappear never to be seen again.

  1. Collect tools and emergency building materials.

Sandbags, plywood, and waterproof tarps will come in handy if windows are blown out, or a roof is torn off, or the shingles are damaged. Keeping as much water as possible out of homes and businesses will reduce damage to the interior. Keeping the inside as dry as possible will hinder the growth and spread of mold.

  1. Fill up automobiles and equipment.

Store fresh fuel for the emergency generator if one is available. Use approved fuel containers and store the fuel in a safe, dry place.

  1. Know how to shut off the utilities.

Should the home or business receive extensive damage, it may be necessary to shut off utilities, such as gas, electricity, and water. If evacuation is required, turn off utilities before leaving if time permits.

  1. Gather documents and records.

After a severe storm disaster, residents may need ID to prove who they are. Gather and store ID documents in a portable waterproof, fire-safe security chest. Important identification documents include birth certificates, Social Security cards, marriage certificates, adoption papers, passports, naturalization documents, wills, living wills, powers of attorney, and property deeds/titles. If there is room in the chest, include essential or memorable DVDs, portable disks, and flash drives. A better solution may be to create a document cache with files and images of relevant documents, ID cards, and photos. This cache can be stored on the cloud, and duplicated on a flash drive that is kept on hand. Personal IT management is essential, especially during and after a house fire or natural disaster.

  1. Give status updates to key people.

If families decide to evacuate, they should keep in touch with a family member, friend, or business colleague outside the affected area. Inform a trusted contact about the location that the family will be evacuating to.

Conclusion

Preparation is the key to weathering the storm when it hits. When it does, contact a storm damage restoration specialist. Emergency tarping and boarding, site stabilization and security, immediate water damage restoration, and other disaster recovery procedures can best be implemented by expert technicians facilitated by advanced equipment and technologies.

SERVPRO of Carrollton is a trusted leader in the restoration industry as well as in the local community. They provide 24-hour emergency service and are dedicated to responding faster to any size disaster. They pride themselves on having not only the training but also the expertise to handle their customer's restoration and cleaning needs. They are locally owned and operated and can respond immediately to an emergency. Being locally owned, they make every effort to stay involved in the community providing their time and services when needed.  They give back to their community at every opportunity and love being a part of the Carrollton community!

For more information about storm damage cleanup, call SERVPRO of Carrollton at (972) 446-0383 or email office@SERVPRO10952.com.

Tips to Survive a House Fire

4/23/2020 (Permalink)

exit plan Be prepared.

Residential fires are the worst because they affect the whole family. A house fire breaks out every eighty-six seconds, and seconds are all the occupants have to escape a growing fire. The Underwriters Laboratories, which conducts state-of-the-art fire safety testing, says three minutes or less is the time window to escape a house fire.

The National Fire Protection Association noted that in 2018, there were 363,000 house fires. That same year saw 3,655 fatalities resulting from all structural fires. Of these 3,655 fire fatalities, 2,720 or 74% of all fire deaths occurred in the home.

Fire safety statistics show that “Every day, at least one child dies from a home fire and another 293 children are injured from fires or burns. Ninety percent of all fire-related deaths are due to home fires. Home fires can spread rapidly and leave families as little as two minutes to escape after an alarm sounds. Children under 5 years of age are at the greatest risk from home fire death and injury; their death rate is nearly twice the national average. Each year, nearly 488 children ages 14 and under die in home fires, and another 116,600 children are injured from a fire/burn related incident.”

The American Veterinary Medical Association (AVMA) reports, “About 40,000 pets die in residential fires each year, most from smoke inhalation, and 500,000 pets are affected overall.” Pet owners should also be aware that pets cause about 1,000 house fires a year.

Plan to Protect Loved Ones

Having a Fire Escape Plan is a necessity for everyone who lives in a house or an apartment, especially if children or older adults are present. According to the American Red Cross, only 26% of Americans have a fire escape plan, and young children and older adults are twice as likely to perish in a house fire as the general population.

Ten Tips to Survive a House Fire

  1. Create a Fire Escape Plan

Write down a formal escape plan. Clearly describe evacuation routes, exits, and the meetup location. Designate a fire escape leader. Give instructions on contacting the authorities for help. The National Fire Protection Association offers free resources to help create a detailed fire escape plan.

  1. Place Rope Ladders on the Upper Floors

If the home has upper floors or high windows, locate fire escape ladders at each window or upper-level deck. It is not necessary to have ladders dangling from each floor, but the durable, high-quality ladders should be ready to deploy if the downstairs is impassable.

  1. Invest in Several Fire Extinguishers

Purchase multiple fire extinguishers and locate them around the home in the major rooms. These rooms include the master bedroom, the kitchen, the living room, and the bathrooms. A fire extinguisher can put out a small fire before it grows out of control. It can also clear a pathway through existing flames, enabling an escape.

  1. Install and Test Smoke Alarms

Most homes already have smoke alarms. If smoke alarms are needed, install them immediately at every level and in each of the major rooms of the house. Test them monthly. Repair or replace defective units. The risk of dying in reported house fires is cut in half in homes with working smoke alarms.

  1. Test Doors for Heat Before Opening

A well-known tip for surviving a house fire is to check a door for heat before opening it. Is there any smoke filtering through the cracks between the door and the wall or floor? If not, still do not open the door. Next, feel the door for heat. If the door is warm or hot, do not open it. If the door is neither hot nor warm, cautiously open the door slightly and look for any signs of fire. If there are no signs of fire, it should be safe to exit through the door.

  1. Stay Low to the Ground

Stay low to the floor because the fresher air is near the floor. Hot air rises. The density of the smoke may require getting on hands and knees or even crawling out on one’s stomach. If the smoke is thick and low-hanging, exit as quickly as possible without being overcome by the fumes.

  1. Cover the Mouth and Nose with a Wet Rag or Shirt

In a house fire, smoke often presents the greatest danger. Many people having been overcome by the smoke have passed out and then been overcome by the flames. Cover the mouth and nose with a rag, towel, or piece of clothing. If the situation permits, soak the makeshift mask thoroughly. Staying low to the floor is effective, but the wet rag to the mouth and nose is better.

  1. Do Not Re-Enter the Home After Escaping

Once everyone has safely left the burning home, stay outside. Nothing is more valuable than a life. If someone is still in the house, leave it to the professional fire crew to handle the situation. Inform the fire crew of the missing person and hope and pray for the best.

  1. Place Emergency Kits Near the Exits

Make several kits with some extra clothing, cash, first aid supplies, important names and telephone numbers, or even a thumb drive loaded with essential files. If possible, store a kit in a place on the property but away from the residence. First responders will arrive and assess injuries, burns, or complications from smoke inhalation. Until they do arrive, the leader should check everyone for injuries, burns, and shock.

As an aside, taking a first aid course as a family would be an excellent activity that would not only enrich time together as a family but could also save lives.

  1. Practice, Practice, Practice

Practice drills that simulate a house fire or other emergency calling for swift evacuation are the best preparation. Thorough training and muscle memory will help overcome the most paralyzing fear. In a situation where seconds count, fear can lead to tragic consequences.

Conclusion

Surviving a house fire requires planning, training, and trust. If a house fire occurs, call the industry leaders in fire and water damage restoration. The team of highly trained professionals at SERVPRO of Carrollton is on call 24/7. They are fast to the scene. When a home or business is dealing with the aftermath of a fire, the damage and disruption can be devastating. At SERVPRO of Bent Tree, the team understands the stress, confusion, and emotions that accompany such an ordeal. The technicians are highly skilled and certified, as well as equipped with fire damage restoration equipment to take special care of the property and possessions. SERVPRO of Bent Tree walks with clients every step along the way to explain the process to help get through this stressful time.

For more information about fire damage restoration, contact SERVPRO of Carrollton by phone at (972) 386-3808 or email office@SERVPRO10952.com.

Common Scenarios for Residential Water Damage

4/15/2020 (Permalink)

damaged house kitchen damaged by water and fire
  • Flooded Bathroom Cleanup
  • Flooded Kitchen Cleanup
  • Busted Pipes
  • Washing Machine Overflow
  • Foundation Damage
  • Plumbing Leaks
  • Flooding and Roof Damage from Storms
  • Water damage from Water Heater Overflow

 SERVPRO of Carrollton is a trusted leader in the restoration industry and we have the training, equipment, and expertise to handle your restoration and cleaning needs.

  • We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

As a locally owned and operated business, we can provide 24-hour emergency service and are dedicated to responding immediately to commercial or residential needs.

24-Hour Emergency Service -Faster to Any Size Disaster Highly Trained Restoration Technicians.

A Trusted Leader in the Restoration Industry Locally Owned and Operated Advanced Restoration and Cleaning Equipment .

Have Questions? Call Us Today - (972) 446-0383

Causes of Commercial Water Damage

4/10/2020 (Permalink)

ceiling leak Water Damaged Ceiling

Here are the common causes of commercial water damage:

DAMAGED WINDOWS

In commercial buildings, water damage is often caused by windows that are not properly sealed. Damaged windows can cause moisture to seep in, which triggers a lot of problems including mold build-up and warped wood and drywall. Resealing windows is important as caulk can break down over time.

DAMAGED PIPES

Broken pipes can stem from many reasons, such as changes in pressure, deteriorated water supply lines and sewer drains, and cold weather (freezing temperature can cause pipes to burst). Bulging walls, water stains on walls or floors, cracked or loose tiles, and musty smell – these are all signs of damaged pipes. Detecting leaky pipes is challenging and it usually requires some specialized water leak detection equipment.

BUILDING FOUNDATION

If gutters are not cleaned regularly, they can get clogged, causing water to leak into the property through the roof or the foundation. One of the most common signs of leaks in building foundations are puddles nearby or framing that has become wet. Having Poor drainage systems can also lead to water damage in your foundation.

ROOF LEAKS

A leaky roof can cause ceiling damage, mold or mildew issues, fires from shortened wires, and compromised structural integrity. Exposure to heavy rains and snow make roofs vulnerable to damage. Moreover, incorrect snow/ice removal can also trigger water damage in roofs.

HVAC PROBLEMS

HVAC systems work by heating or cooling the air through a series of ducts. Over time, these ducts wear out and get damaged, resulting in leaks. The HVAC system should be cleaned and the excess water from the condensation reservoirs has to be removed to prevent water damage.

SEWER CLOGS

Sewer water contains bacteria and other pathogens that cause illnesses and infections. If you see signs of sewage damage, such as gurgling sounds or water backing up out of the drain or toilet, you should call water damage and restoration professional immediately.

SPRINKLER SYSTEM LEAKS

Other causes of water damage in commercial buildings are leaks in sprinkler systems. Signs of sprinkler leaks include wet surfaces like drywall and carpets, presence of mold, and standing water. Regularly inspect your sprinkler systems for leaks and moisture.

SERVPRO of Carrollton is available 7x24x365.  Please call 972-446-0383 if you need assistance with a commercial property. 

Making and Keeping the Workplace Safe and Healthy

3/23/2020 (Permalink)

Safe and hygienic Workplaces Safe and hygienic Workplaces

Summary: SERVPRO of Carrollton offers six steps to prevent the spread of infectious diseases in the workplace.

Time is money in the workplace. So both employers and employees can not afford lost work time due to sickness. According to a recent study by the Integrated Benefits Institute, employees covered for sick time and other lost time benefits are absent from work due to illness. And it's approximately 893 million days annually. Impaired work performance due to illness incurs an estimated 527 million lost workdays.

The number of employee absences totals at almost 1.4 billion days annually, which is larger than every nurse in the US missing a year of work.

It Pays to Stay Healthy

“To put this in further context, the cost of poor health to employers is greater than the combined revenues of Apple, Amazon, Microsoft, Netflix, eBay, and Adobe,” said Thomas Parry, Ph.D., IBI President.

Whatever the expenses maybe, promoting and maintaining a healthy workplace and a healthy workforce yield a significant return on investment (ROI).

Recent news reports chronicle the emergence of a new strain of the coronavirus, COVID-19. What is COVID-19? It is a contagious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The disease has spread around the world beginning in 2019, resulting in the 2019–20 coronavirus pandemic.

Most cases have only mild symptoms which include fever, cough, and shortness of breath. Some people experience muscle pain, mucus, and sore throat, as well. Some cases do progress to pneumonia and more serious illness. The fatality rate is estimated between 1% and 5% but varies by age and other health conditions. The infection spreads through respiratory droplets from coughing. Once a person has been exposed to COVID-19, the onset of symptoms is, on average, about five days.

SERVPRO of Carrollton encourages everyone to protect themselves and others by following the precautions offered by the CDC. They recommend the following measures:

  1. Washing hands often with soap and water for at least 20 seconds or use a hand sanitizers.
  2. Avoid close contact with people who are sick.
  3. Avoid touching the eyes, nose, and mouth with unwashed hands.
  4. Seek medical attention if one becomes sick, then stay home and self-quarantine until recovery.
  5. Cover the nose and mouth with a tissue when coughing or sneezing.
  6. Wear a facemask if one becomes sick.
  7. Clean and disinfect frequently touched surfaces daily.

Workplace Specific Health Strategies

What can employers do to promote a healthy work environment in light of COVID-19 or any other infectious diseases?

A simple and efficient path to promote workplace health includes the following items:

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the office or facility.
  3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
  4. Allow employees to wear disposable gloves.
  5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

These measures are very basic yet they go a long way to keep the workplace healthy and happy.

When is the right time to call in a professional cleaning service to clean, disinfect, and sanitize the workplace?

Seeking consultation and assistance from a highly trained, well-informed, and experienced cleaning professional to address workplace health and hygiene is both proactive and pre-emptive. Losing multiple teams or crew members to an outbreak of an infectious disease for a week or two could crush production efficiencies. An office or sales force outbreak could slow or halt sales generation and depress a revenue cycle. The cost of an absentee employee is so much more than paid sick leave.

A qualified cleaning professional can provide prevention strategies for a business as well as for a school, daycare or church. People recognize SERVPRO as the industry leader for water and fire damage restoration and disaster recovery. The SERVPRO team also specializes in commercial cleaning at a level that exceeds other cleaning services. Using advanced restoration and cleaning equipment, SERVPRO experts clean to the deepest level. Adhering to CDC guidelines, they use only the safe and hospital-grade solutions to wipe out germs and bacteria.

For a deep clean that can address germs and infection in an office workspace or industrial environment, the SERVPRO team offers a comprehensive solution that includes disinfecting all floors and flat surfaces. Cleaning the air ducts, HVAC system, and blinds and removes dust and mites that can cause or worsen a reaction. Since COVID-19 causes inflammation throughout the lungs, removing dust reduces exposure to particles that exacerbate inflammation. SERVPRO can clean the drapes, upholstery, and carpet where dust, dirt, and germs hide. They can also address the more heavy-duty situations out on the plant floor and in the canteen, showers, and restrooms.

SERVPRO can make any business look, smell, feeling fresh and clean at the same time making it a sanitary and safe environment. Most people only think of a flooded basement, a sewage spill, fire damage, or disaster recovery when they think of SERVPRO. But the professionals at SERVPRO have been providing deep clean and regular maintenance for businesses, schools, daycares, churches, and homes for decades. They are the pros who know how to serve.

For more information about commercial cleaning services, call SERVPRO of Carrollton at (972) 446-0383.

We are Cleaning Experts-

3/17/2020 (Permalink)

Here to Help Graphic 7x24x365

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Carrollton, 972-446-0383

How to spot Water Damage in your home.

3/14/2020 (Permalink)

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

If you are looking for water damage experts please give us a call at 972-446-0383.  SERVPRO of Carrollton is here to help!

Signs of Mold

3/2/2020 (Permalink)

mold on basement wall Mold Growth in Basement

Signs of Mold-

Signs of mold can mean you need a mold inspection. If mold is hidden then you will only find out about it by noticing mold signs.

By noticing mold signs you can find mold early. This can save you a lot of money and a lot of trouble, since you can stop mold before it becomes a much bigger problem.

Mold Smell

Another sign of hidden mold is a moldy smell. If the smell is worse in certain rooms then the mold is probably growing near that area.

If the mold smell gets worse when the air conditioning or heating is on then there could be a mold problem in the HVAC, or in your air conditioner or heater.

Seeing Mold

Sometimes people see mold without realizing. You might have to look closely to identify mold. People often have mold growing in their bathroom, on the grout between tiles. However they do not realize it is mold.

People also might ignore small amounts of mold, even though they can see it. However small amounts of mold means there is enough moisture for mold to grow. It can mean there is more mold in the home.

For example, mold hidden behind a wall eventually grows through. This leads to small spots of mold on the inside wall.

Humidity

Another potential mold sign is humidity. High humidity can lead to condensation and water accumulation. Things also take longer to dry out when the air is humid. Some molds can live off humidity in the air.

A humidity level above 60% can lead to mold growth. It's best to keep humidity between 30% and 60%. You can buy humidity monitors to keep an eye on the humidity in your home.

If you live near water, such as the coast or a lake, the humidity may be high. Using air conditioning and HVAC can also change the humidity levels indoors.

Condensation

Condensation may create moisture problems, because the water from condensation can build up. Condensation is also a sign of humidity.

Condensation often occurs on cold surfaces, such as windows and metal pipes. This is because when water vapour in the air touches a cold surface, it cools and becomes liquid.

If you often see condensation, it could be a sign of a moisture problem, and perhaps a mold problem.

Water Leaks

Water leaks can be a sign of mold. Leaks in pipes and roofs are the most common. Cracks in walls can also let in moisture. Leaking taps can also create moisture problems.

Leaks are often hidden (for example inside wall cavities or in the attic). If a leak is undetected for a long time, it is very likely to cause mold. If you discover a leak then you should check for mold.

Leaking Roof or Attic

Signs of a leaking roof are water damage on the ceiling below the attic. There will also be signs of water damage in the attic.

Cracks and splits in the roof are another sign. Beams that have gotten moisture in them become weakened. This can lead to the roof sagging.

Flooding

Another sign you could have mold is if your house has been flooded in the past. Flooding that left materials, like drywall, wet for more than 24 hours probably caused mold.

Past flooding can be a sign you have hidden mold (eg inside wall cavities). It can also be a sign of mold problems in the basement.

Damp Basement

The basement is one room which usually doesn't get much ventilation. It is usually cold too, which can lead to condensation. Water can end up running down into the basement, also. If it floods, the basement is usually the worst affected room.

If you notice your basement is often damp, this could be a sign of a mold problem.

Water Stains

Another sign of a water problem is water stains on walls, ceilings and other surfaces. Often stains will be yellowish. If there is mold growing the stain might be darker.

Ceiling leaks often cause water stains in the walls and ceiling. Stains around windows can also be a sign of water intrusion.

Why SERVPRO?

2/14/2020 (Permalink)

Each morning at 8:00 am sharp, the entire staff of SERVPRO of Carrollton begins with a meeting in our conference room.  We use this morning meeting to discuss the calls that have come in from the previous day and to assess what work is scheduled for the day ahead.  This daily meeting is just one example of the team approach SERVPRO takes in providing quality work to our customers. As the Corporation celebrates its 50th anniversary this year, we take the corporate theme of “One Team” to heart by making sure that all team members, from the front office to the crew of technicians, know that they each play a role in getting the job done.  SERVPRO of Carrollton is locally owned and is recognized as a Top 100 franchise among over 1700.  

SERVPRO handles restoration work on both residential and commercial structures for damage from water, fire, smoke, sewage, and mold. Many of our jobs come from everyday mishaps such as leaky supply lines, busted pipes or backed-up toilets. We have staff members who deal directly with insurance claims submitted for damages and with an on-site showroom of flooring samples, tiles, cabinetry and more, we can take the stress out of getting a property back to preloss status. 

One service SERVPRO offers to businesses is the Emergency Ready Profile (ERP) mobile app. Business owners can schedule a free, no strings attached appointment with an account manager to assess their properties and identify where shutoffs are located and whom to call should disaster strike. Having an ERP can help give business owners peace of mind should they need to take days away from their property for vacations or other absences.

We're a business no one hopes to need, but our hope is that we can assist both homeowners and business owners to be prepared, and to know who to call in such an emergency. 

We are always here to help!

How is Hail Formed?

2/12/2020 (Permalink)

Hail Formation Hail Formation

Hail storms occur as a result of severe thunderstorms. Hail forms when the strong updrafts in thunderstorms send falling precipitation back towards the top of storm clouds, where temperatures are below freezing. Drops of precipitation freeze, forming small hailstones, which continue to grow as they rise and fall with the storm drafts. Hail finally falls to the ground when the winds can no longer support the weight of the hailstones. 

When and where do hail storms occur?
Hail storms are more likely to occur in the spring and summer months, when temperatures and humidity soar, creating ideal conditions for thunderstorms and, therefore, hail.

If your property is damaged during a hail storm and you need advice on the restoration process, please give SERVPRO of Carrollton a call at 972-446-0383.

The Do's and Don'ts of Fire and Smoke Damage!

2/3/2020 (Permalink)

House damaged by Fire! Seek Professional Assistance before entering a home that has Smoke and Fire Damage.

While fire damage restoration is better left in the hands of professionals, there are some things you can do on your own. Take note, however, that DIY fire restoration is something you want to do only when the severity of the fire and smoke damage is small.

Fire damage can be a devastating experience both for home and business owners. Fire damage is difficult to overcome and repair, but there are simple things you can do to motivate the process. When you’re wondering what to do after a fire, here’s a look at things to do (and things not to do) during the fire clean-up process.

HOW TO CLEAN SMOKE OFF WALLS AND CEILING

In the aftermath of a house fire, you might be tempted to start cleaning your home right away. However, take note that cleaning smoke damage, as well as fire damage, involves some health and safety precautions. Before getting started, call a fire marshal to know whether it is safe to enter your home.

Be sure to open doors and windows whenever possible to allow air to circulate when performing a fire and smoke cleaning project. Toxic fumes and chemical compounds from burnt objects can harm your health. Wear proper gear and clothing, including gloves and mask. Additionally, place a drop cloth, plastic sheet or tarp on the floor to prevent the soot stains from the ceilings.

The first step on smoke damage repair is to clean loose soot on the surface of the walls using a vacuum cleaner. Aside from using a vacuum, effective soot and smoke cleaner is a dry chemical sponge. Wipe the soot off the walls and ceilings. Trisodium Phosphate (TSP) is another effective cleaning solution. Add a tablespoon of TSP in gallon warm water. Using a sponge, wipe off the soot vigorously from your walls and ceilings. Alternately, you can mix a solution of white vinegar and warm water to clean soot.

CLEANING SMOKE DAMAGE FROM HOUSEHOLD TEXTILES AND CLOTHING

Many people struggle with how to get smoke damage out of clothes.

  1. The first step to cleaning smoke damaged clothes is to remove those that are beyond repair. Next, sort the smoke damage clothes according to their fabric type and washing instruction.
  2. Remove as much soot as you can before washing the clothes with water. This can be done by giving each clothing item a gentle shake or using a vacuum cleaner.
  3. Different types of fabric require different methods of removing soot and smoke damage. For example, 50/50 polyester-cotton blend is best cleaned using a liquid detergent while 65/35 polyester-cotton blend may require powder detergent and bleach.
  4. Lastly, deodorize your clothes. Even after washing and drying clothes and household textiles, they may still have a residual smoke smell. Usually, it will take up to five launderings before the smoke odor is fully removed.

REMOVING SMOKE ODOR FROM YOUR HOME

Even after a fire cleanup, the odor can linger for long if not addressed properly. In fact, odor removal is the most exhaustive part of fire damage cleaning.

The best way to clean smoke damage is to remove soot and charring. Of course, you first want to asses the extent of the damage and whether it is more practical or reasonable to hire a professional or do it on your own.

It is critical to remove the source of the odor. Items that can no longer be salvaged should be discarded immediately while those that can still be rescued should be cleaned as soon as possible. To clean them, you will need a wet sponge for hard, porous surfaces and a dry sponge for hard, less porous surfaces. Use air movers to improve ventilation.

Thoroughly clean all furniture and other items in your home to get rid of the smoke odor. Mix a solution of water, some baking soda, vinegar, and detergent to clean various surfaces. You can also place odor absorbers such as charcoal, baking soda, odor-neutralizing gel beads, and an air purifier. You can use air freshener or scented air filter as well.

DOS FOR FIRE DAMAGE RESTORATION

Your checklist for after a fire should contain certain non-negotiable tasks, including:

  • DO contact a certified restoration specialist: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services
  • DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
  • DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
  • DO address your carpets, floors, and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
  • DO check your appliances: Your utilities should be off. Make sure empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
  • DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

DON’TS FOR FIRE DAMAGE RESTORATION

Your checklist should also include several things to avoid at all times, including:

  • DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers and DVD players. Turning on electronics can create greater damage.
  • DON’T clean walls or clothing: Also, do not clean walls, ceilings and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
  • DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
  • DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the clean-up of these areas.

These are some basic guidelines for preventing further damage and get a head start on cleanup, but they are not a substitute for professional restoration services. When in doubt, wait for the professionals. Upholstery, carpets and counters are fine to begin cleaning, but the rest is best left to the pros. And remember, never reenter a home until it has been cleared by the fire department or other local officials.

Only when you have been given a “go” signal by a fire marshal should you consider to start the clean up after fire damage. Always practice proper caution when handling fire restoration work. Wear proper clothing, gloves, and mask. The walls and ceilings are the surfaces that are most commonly damaged by fire and smoke. Insulation should be removed and replaced at any instance of a house fire.

Seeking professional fire restoration services is highly recommended if the extent of the damage is serious enough to address on your own.

ALWAYS CALL AN EXPERT

If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately, and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized equipment and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.

SERVPRO of Carrollton is always HERE to HELP!  You can reach us at 972-0446-0383!

What To Do Until Help Arrives -Water Damage At Your Home

1/20/2020 (Permalink)

People Walking in a Flood High Flood Waters can be Dangerous

If you experience a water damage or flood at your home, there are steps that you can take to minimize damage to your property and keep your family safe while you wait for help to arrive. 

First, determine if it is safe to remain in your home. Water and electricity are a deadly combination and it is vital that homeowners understand these risks after a flood. Avoid areas of standing water where there are electrical outlets or devices. Never enter a room where you can see sparks or hear popping or buzzing sounds. If you see downed power lines, avoid them and contact your local power company immediately. If the flood waters have come in contact with any of your appliances, wiring, electronics or HVAC equipment, always have these items inspected to determine whether they are damaged or safe for use.

Also, be aware of areas where standing water or moisture have made areas slippery. It's better to avoid these rooms rather than risk a dangerous fall. Avoid rooms where ceilings are wet and sagging.

While you wait for help to arrive, remove any moisture you can from furniture and by mopping up floors if possible. Remove and prop wet upholstery and cushions and remove brightly colored rugs from wet carpeting. Pick up books, magazines and other items from the floor and if possible hang wet fabrics. Be aware that items become very heavy when wet. If you are unsure about whether you can safely move your belongings, wait for the restoration specialists at SERVPRO to handle the job!

We at SERVPRO of Carrollton and of Bent Tree understand that when you experience a flood or water damage in your home, you need help NOW. Call us at 972-446-0383 and our crews will be onsite quickly to start the drying process and make your home "Like it never even happened."

Do you have an Emergency Ready Plan for your Business in 2020?

1/12/2020 (Permalink)

Picture of Calendar Be Prepared!

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can be better prepared if you have SERVPRO of Carrollton set up an “Emergency Ready Plan”.  With an ERP in place, your business is "Ready for whatever happens," in 2020. 

In the event of an emergency, the ERP can help minimize the business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas.

The ERP also establishes SERVPRO of Carrollton’s professional team as your disaster mitigation and restoration provider, giving you access to more than 50 years of experience and a system of more than 1,700 franchises strong.

The ERP is a no-cost assessment.  By downloading the SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips. 

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don't wait until disaster strikes- resolve to be READY by contacting SERVPRO of Carrollton today to establish your Emergency Ready Profile and be "Ready for whatever happens" in 2020.

Fire and Smoke Damage Restoration

12/27/2019 (Permalink)

Furniture Damaged by Smoke Smoke Damaged Furniture

The first substantial step is calling a knowledgeable fire damage restoration expert to assess the damage and develop an action plan to restore your home.  The quicker you act, the faster we can get your family back into and comfortable in your home.

SERVPRO of Carrollton is a preferred restoration company for many major insurance carriers meaning we have the experience and knowledge of working with your insurance company and adjusters. You have enough stress, let us offer our expertise and get you back into your home.

What does the Experience of SERVPRO of Carrollton mean for You and Include? 

It means you will be treated with dignity, respect, and receive customer service above your expectations. 

Our experience includes:

  • Securing your home and any belongings that may still be salvageable.
  • Repair and restore any portions of the home to the original condition.
  • Keep you informed the entire process of what is upcoming
  • Deodorizing and neutralizing the smoke and soot damage.
  • Work with your insurance company to get your home back to its original condition.

Moreover, the following services are completed concerning your home and its mitigation and restoration:

  • Complete Structure Repair & Rebuild
  • Odor control and deodorization to remove all traces of smoke odor
  • Board-Up Structure / Temporary Fencing / On-Site Security
  • Debris Removal
  • Structural Drying
  • Soot, smoke and residue removal
  • Dehumidification
  • Carpentry / Structure repairs
  • HVAC Cleaning and Decontamination

One call to SERVPRO of Carrollton can offer you the peace of mind that comes from knowing professionals are on the job and restoring your smoke damaged home to the home you once loved!   

You can reach us by calling 972-446-0383 7 days a week, 24 hours a day, 365 days a year.

Water inside the Wall

12/27/2019 (Permalink)

Wall Water Meter Water Meter Reading

Wall Moisture Meter Reading-

At SERVPRO of Carrollton, a restoration company, we use a variety of tools and instruments to locate the moisture in a building and to monitor progress when we are drying it. 

One we use heavily is the "wall meter", moisture encounter, which sends out and receives back a signal gauging moisture content in materials.

The reading on the drywall wall pictured shows the gauge meter to be buried past the scale face.  This is a very damp wall which needs dried out.

The 1" hole was drilled into through the drywall into the wall cavity.  This allows air from the drying equipment to get into and up the back side of the wall cavity as well as on the front side.

This picture came from a water extraction job In Far North Dallas, Texas.

The wall was successfully dried out and the replacement trim will cover the 1" hole.  One can see the trim line just below the meter.

After an extraction, our goal is to make your home or business restored "Like it never even happened".

SERVPRO of Carrollton 1-4-8

12/27/2019 (Permalink)

SERVPRO is your only local restoration company that follows the “1-4-8” rule of thumb.

 Every SERVPRO franchise is required to fulfill these guidelines:

1: One Hour: We guarantee that our customers will be contacted within one hour of their initial loss. When it comes to a water or fire damage, we know time is of the essence, and the faster our response time is, the less damage you are likely to encounter.

Here at SERVPRO of Carrollton, our response time is usually much faster than our one-hour promise.

4: Four Hours: If you decide you need our immediate assistance, we promise to be on-site and ready at your location within 4 hours to start the mitigation process. Again, we are usually on-site much quicker than our 4- hour promise, which our local competitors do not offer. We take pride in going the extra mile to provide excellent customer service.

8: Eight Hours: Within 8 hours, we promise to provide you and your insurance carrier or adjuster a scope of the damage along with a plan of action regarding your mitigation needs. We understand how keeping up communication is key for our customers’ peace of mind throughout the mitigation process.

At SERVPRO of Carrollton we guarantee to always follow Corporate’s 1-4-8 response time guidelines and strive to assist our customers even faster whenever possible.

If you have water or fire damage, don’t hesitate to call SERVPRO of Carrollton at 972-446-0383.

 We are always happy to help our customers feel “Like it never even happened.”

Why Choose SERVPRO? Our Advanced Equipment and Technology!

12/2/2019 (Permalink)

Racks of Drying Equipment "Like it Never Even Happened!"

At SERVPRO of Carrollton,  we strive to provide our customers the best service using our latest, up-to-date equipment and technology. We understand the stress that comes with experiencing a water or fire damage and our goal is to alleviate that stress as quickly as possible. We always follow the practices and standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

When we report to a water damage at a home or business, the first step is to determine the extent of the damage, and the areas affected. Our advanced moisture meters allow us to detect water that cannot be seen behind the walls or under your flooring, and exactly how saturated it is. We use our infrared cameras for areas that are harder to detect with the meters.

Once we determine the affected areas, we will set up drying equipment. Our industrial dehumidifiers and high-speed air movers are typically used in a residential or small water loss. The dehumidifiers help remove the moisture from walls, ceilings, and floors. The air movers increase air circulation, improving the overall drying time by helping to evaporate moisture in the air quickly. For larger commercial water damages, we use our high-grade desiccants to complete the drying process more efficiently.

Water and fire damages have the potential to cause powerful odors. We use air scrubbers and deodorization agents to remove these odors and help control air quality. Our air scrubbers remove chemicals, contaminants and gasses from the air through a filtration process. Our deodorization agents control the odors helping to eliminate them from the air all together.

If you have a water or fire damage, call us at 972-446-0383.

With our advanced equipment & expertise, we promise to make the damage feel “Like it never even happened.”

Key Reasons to Choose SERVPRO!

12/2/2019 (Permalink)

Servpro digital graphic Orange and Green Call us anytime- We are HERE to Help!

Home/business owners rely on SERVPRO of Carrollton to restore damaged property for tons of reasons. Here are just a few below:

  1. We Respond Promptly 

 You can reach us 24 hours a day and 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. Meaning that you will always to speak to someone who is able to dispatch crews to assist you.

  1. SERVPRO is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification). Along with the best training, SERVPRO of Carrollton has certifications through IICRC such as WRT, AMRT, FSRT, CCT and more.

  1. We Understand

SERVPRO of Carrollton understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keep the cost down, remediate the damage and make your home or business look and feel “Like it never even happened.”

  1. Restore vs Replace Philosophy 

To someone who is untrained and experienced when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allows us to save a lot more than replacing. The benefit of restoring is being cost effective, saving time and it gives the customer a peace of mind.

 SERVPRO of Carrollton is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or you are notified by your building's security system that your fire alarm is going off and your warehouse is full of smoke, call us at 972-446-0383.

You will be speaking to a decision maker who is able to dispatch a crew and help you make it “Like it never even happened.”

We are LOCAL and care about the Carrollton Community!

11/12/2019 (Permalink)

7x24 Service Always Available to put our Customers at Ease! 7x24x365!

The effects of a disaster on your home can get felt immediately. From the impact that it has on the relocation of your family until the situation can get restored to the damages caused to the structure and the contents of the property, you need a team that can restore your house quickly.

Our office is a family run business that focuses on being on-time, efficient and providing quality services to our customers.

 We offer a fast response time and highly trained professionals capable of assessing the damage to your property and having the experience to overcome it.

We care about our customers and do what it takes to work with their insurance company to make the process smoother.

Something that makes our franchise a wise choice for those battling the effects of disasters like fire, mold and water damage is our fast response to the emergency. We have a 24-hour response team that can mitigate loss at your property by preventing the damage from continuing to spread throughout your home.

We have advanced technology that can extract water fast and start drying up damp areas on your property. This ability alone can help to starve out active mold colonies as our remediation technicians begin the preparations for removal of the organism, but also preserves materials affected by water loss incidents inside the house.

Our SERVPRO franchise is also a wise choice because of our highly trained technicians. When a water disaster strikes your home, you put your trust in those that come to help you restore the damage and get it back to preloss conditions.

We ensure that the professionals we dispatch throughout our service area are educated and experienced in the best practices and tactics to make restoration as fast and effective as possible without compromising quality.

Locally Owned Company with National Resources

No matter what the emergency, our SERVPRO of Carrollton response team is ready to help you 24/7 when you call (972)446-0383.

What Kind of Wind was that?

11/12/2019 (Permalink)

Large Tree on House Mother Nature can Wreck Havoc on your Home.

Wind is the unseen tormentor of Mother Nature.

Most of the time damage from storms are very visible and easily identifiable; but wind damage can often be hard to identify. Many of us are familiar with tornadoes that cause wind damage, and what we call straight-line winds; but there are actually many different types of wind.

The importance of understanding what type of wind to expect, can help you significantly anticipate the type of damage that will happen.

According to The Weather Channel wind can be classified in these additional categories:

  1. Cyclone
  2. Downdrafts
  3. Downbursts
  4. Microburst
  5. Gust Fronts
  6. Derechos
  7. Haboobs
  8. Bow echoes

It is also important to know what type of winds your insurance policy will cover. If you experience wind damage, call your insurance agent.

Please reach out to SERVPRO of Carrollton if you have any questions regarding our services by calling 972-446-0383.

Preparing your Family for a Tornado

10/25/2019 (Permalink)

photo of stormy sky Be Prepared When Heavy Storms are in your Area.

Preparing for a Tornado

There’s not a lot you can do to prevent tornado damage to your home, but you can take steps to prevent injury to the people inside it.

Tips for tornado safety-

Pick a safe space

This should be a spot everyone can get to quickly. Or, consider a safe room for maximum protection.

How to pick a tornado safe space

  • Home with basement – The basement is often your safest bet, if it’s not prone to flooding. Pick a space away from windows and under some kind of sturdy protection if possible, like a heavy table.
  • Apartment building or home without a basement – Find a space away from windows on the lowest floor possible, like a small centered room, an interior hallway or under a stairwell.
  • Mobile home – Find an underground shelter or sturdy permanent structure nearby.

Do a practice tornado drill at least once a year. Make sure your family also knows where to go during a tornado if they’re not at home, and pick a local place to meet if you’re separated during a tornado.

Create survival and first aid kits

Stow them in your safe space. Include things like non-perishable foods, bottled water, flashlight, batteries, phone chargers, first aid supplies, and medicines. Keep heavy blankets or an old mattress in your space too, for added protection.

Secure important documents

Use a fire box, safe, or safety deposit box to store things like contact information for family and friends, insurance information, passports, birth certificates, and marriage licenses.

Create a home inventory and schedule an insurance review.

A detailed home inventory can help make sure you have the right coverage for your belongings. And if you’re a homeowner, talk with your insurance agent to make sure your home is covered for its replacement cost value.

Watch or Warning

Educate your family on the difference between a tornado watch and a tornado warning, and know what to do during each. Make sure everyone knows how to spot a tornado too. Watch for a rotating, funnel-shaped cloud, an approaching cloud of debris or a loud roar that’s similar to a freight train.

Use this tornado preparedness checklist to keep your plan on track. And when severe weather is on the way, tune in to your NOAA radio station or your local news for the latest updates.

Cleaning an Undiscovered Death

10/16/2019 (Permalink)

Biohazard Technicians Biohazard Clean up

Discovering an unattended death usually happens between loved ones or friends/neighbors. When this happens, it's both shocking and overwhelming. You may feel like you need to move the body or cleanup the area. Coming into contact with decomposition is not a safe option if you're not properly trained to do so.

Don't ever feel like you need to be the one to clean a death of a loved one. This can be an emotionally taxing situation as well as dangerous if done incorrectly. Let SERVPRO of Carrollton come in and take care of this for you. We are discreet, thorough, and compassionate. All of our technicians are trained to make sure everything is both cleaned and sanitized so you don't have to think about it.

We are always available 24/7/365

You can reach us at 972-446-0383

Emergency Exit Strategy

10/15/2019 (Permalink)

Exit Plan Does your Business have an Emergency Exit Plan?

If you are a building owner with tenants or a property manager, you should always have an exit plan in case of a serious fire or water damage in the building. Part of the plan should be multiple exits for all occupants of the building and a meeting spot for each group of people. There should never be a question when an emergency arises where people should go and what to do. It is very important to have your occupants, staff or visiting persons apprised of this information and is prepared.

The details of these plans should be both a visual drawing and written directions. If you are able to, the building should have arrows marked on all areas where the exit plan is activated. For example, take a look at the photo.

Never forget, SERVPRO of Carrollton is always here to help in case of an emergency in your commercial building.

Fire at your place of Business.

9/12/2019 (Permalink)

Building on Fire Commercial Fire

Once a business has experienced a fire, the course of action is very different than it would be in your home or apartment. Businesses often have rooms and spaces of varied sizes throughout the facility. Different treatments are usually needed throughout these larger areas than what is then also needed in a kitchen or a bathroom area. Depending on the type of business there may be more challenges to restoring the property. The size, intensity, and cause of the fire will determine too how we go about restoring your business.

Fires spread quickly! In fact, a fire increases in size every 60 seconds. It therefore does not take much time for a fire to weaken or destroy the already relatively fragile structure of your business. With columns and supports being typically more spread out in a commercial setting, your buildings structure can be severely compromised if ravished by a fire. Fires create huge amounts of soot and ash, especially if it starts in an area where fabrics can be easily caught in the blaze. Ash will fly all over and land wherever. It will get into every nook and cranny of your business. It can clog water fixtures and drains. Often along with damage from ash is water from sprinkler systems. This water can mix with the ash and form a thick sludge. This sludge is hard to remove and causes heavy staining. Once it dries it may also create a hardened layer of caked-on ash. Where there’s fire there’s smoke. Smoke is a big problem in most fires. Microscopic smoke particles can become embedded in materials of all kinds, but especially wood, fabric, and other organic materials commonly existing in most businesses.

Depending on the size of the fire and the amount of damage, most businesses can reopen again for operation just days after a fire has happened. With smoke odor removal, fire damage restoration, and cleaning in general by SERVPRO of Carrollton your business can be up and running again almost in no time. Depending on the severity of the fire, it is often possible for crews to start work nearly immediately after the fire department clears the scene allowing us to have things back up and running quickly. Recovery is possible, and at SERVPRO of Carrolton we can make it “Like it never happened."!

Just give SERVPRO of Carrollton a call at 972-446-0383.  We are available and on call 24/7 and 365 days a year.

How to prevent water damage in your home.

9/12/2019 (Permalink)

pipe dripping water Look for the source of Leaks.

Water damage is one of the most common issues homeowners must face. Therefore it is good to know some basic steps to prevent it. To make sure water doesn’t wreak havoc on your property, you have to be on top of possible water leakage at all times. It’s easier than you think to monitor and protect your home from water damage. Here’s a few things you should remember to do often, to keep your home dry. 

Find the Drip

Drips are often hard to detect, especially since they can occur in places that are hard to see or hard to reach. Thing is, they are strong indicators of leakage or busted pipes, so it is important to deal with drips as early as possible. First observe and locate where the drip is coming from. You can turn the water valve on and off to help you map out the area. When you finally locate the source of the leak, cover the crack immediately and call in an expert like a plumber in order to ensure no further leaks. 

Sweating Pipes

Sweating pipes are not exactly leaking pipes. If you notice your pipe lines have some sort of condensation present, it is because the temperature inside is much colder than the air surrounding it. It does not have a direct effect on the pipe itself, but it can lead to drips, which may eventually lead to damages. Make sure the pipes are properly insulated to avoid such from happening.

Your Roofing 

As your first line of defense against the elements, your roof should be kept always in good condition. Make sure there are no cracks or crevices, especially in valleys and roof pockets, as water tends to collect there. Keep the gutters free of obstruction, too, so that there’s efficient water draining.

Appliances 

Keeping an eye on appliances such as your dishwasher, water heater, washing machine, etc. can often help you detect early on if there’s a problem before it becomes a serious issue. Looking for wet spots, or condensation, too much moisture on or around the appliance, or if it’s not working or draining properly are signs of what may become a larger problem. Be sure to always maintain your appliances and monitor how well they’re working often. 

If you experience any water damage to your home or office then call us at SERVPRO of Carrollton at 972-446-0383. We are here for you 24/7 and 365.

Tips for Preventing Mold

7/22/2019 (Permalink)

Use your ventilation fans in bathrooms and other high humidity areas of your commercial building

Learn How to Prevent Mold Growth from Water Damage

Few things are worse than discovering mold in your commercial property. Whether you’re operating a restaurant, warehouse or office building, mold in a commercial space can be costly to remove and restore your building and air quality. Learn how to prevent mold growth from water damage and other causes today.

1. Search Likely Areas

Professional buildings in Carrollton, TX, have a few likely areas of mold growth. Here are the most common areas to discover mold in your building:

  • Basement
  • Roof line
  • Gutters
  • Second-floor windows
  • Bathroom fixtures

Depending on the type of building you own, including the age and services you provide, some areas will be more likely targets than others. Drop ceilings that have porous surfaces are more likely to grow mold than smooth surfaces, and bathrooms that include showers or have high traffic are more likely to grow mold than less used rooms.

2. Remove Excess Moisture

Mold requires moisture to grow. Standing water or excessing humidity can cause mold to grow as quickly as 24 hours. Carpets and drywall are particularly susceptible to holding moisture. Routinely inspect areas that are likely to trap moisture to prevent mold from water damage.

3. Ventilate Your Building

Another key to mold prevention is proper ventilation. Restaurants in particular create a lot of hot, humid air. Without ventilation, this air will collect and create warm, damp environments that encourage mold to grow. Be sure you have proper ventilation and use your ventilation fans in kitchens, bathrooms and other high humidity areas of your commercial building.

4. Remove Mold Promptly

Finally, don’t wait to contact a professional remediation service that is Here to Help. If you let water damage stay for even a day you could see rapid mold growth in your commercial building. Prompt restoration is key to keeping your property clean and safe for your customers and employees. You’ll not only provide a more comfortable commercial environment, you’ll also save money in routine maintenance.

Tips for Restoring a Furnace After a Flood

7/17/2019 (Permalink)

After your commercial property in Carrollton, TX, floods from a broken pipe follow these tips to ensure your furnace is ready to be used.

When your commercial property in Carrollton, TX, floods from a broken pipe, every inch of the property that is affected has to be remediated to avoid further damage. This includes the flooded furnace. A furnace flood, if ignored, can cause much more damage to both the furnace and your air duct system if it is used before it is restored by professionals. Here are some tips to ensure that your furnace has been fully restored and is ready to be used.

3 Tips to Ensure Your Furnace is Ready to Use.

  1. Dry all components completely.

If floodwaters have made their way into your property's furnace, water remediation specialists must remove all the water in order for it to function again. This includes not only the water in the furnace but also any moisture that has made its way into the air ducts or the vents. Drying components prevents problems like mold and mildew growth, saving your building from further damage as well as musty odors.

  1. Check surrounding areas.

If you have a furnace flood, it is probably not an isolated problem. Check the walls around the furnace for signs of water damage. Any damp insulation must be removed and replaced. Failure to do so can affect your furnace later on, as water does not tend to stay in one place. 

  1. Thoroughly clean your air ducts.

Getting your air ducts dry is only part of the process. Restoration specialists can perform air duct cleaning to make sure that any bacteria from floodwaters has been eradicated. This keeps you from spreading residual contamination from the flood throughout the building the next time the furnace is used. 

If a busted pipe results in a furnace flood on your commercial property, it is important to enlist remediation specialists to help with the cleanup. They can help by ensuring that your furnace is free of water and contamination before you use the furnace again.

What To Expect During the Fire Cleanup Process

7/16/2019 (Permalink)

Fire Damage Fire damage in a Carrollton, TX home

Steps to Restore Your Home Back to Pre- fire Condition

If you’ve experienced a home fire in Carrollton, TX, one of the first things you should do once the flames have been completely extinguished is to get in contact with a fire damage restoration company. These professionals can respond in an emergency situation and help rebuild and restore your home in the most efficient manner possible. After inspecting your home for smoke damage and ensuring it is safe to work in, the restoration specialists will begin the fire cleanup process. Here is some information on the steps that are taken to restore your damaged home back to its pre-fire condition.

1. Water Removal

It is very common for homes to experience extensive water damage after a home fire has occurred if a fire hose was used to extinguish the flames or if other issues occurred such as a pipe burst. If flooding or water damage is present when the restoration specialist enters your home, they will first focus on removing as much water as possible and completely drying all surfaces and belongings.

2. Smoke or Soot Cleanup

An essential part of the fire cleanup process is to address any smoke or soot damage that has occurred. Soot and smoke can corrode metal surfaces, deteriorate wood, and cause discoloration to walls. Through the use of special equipment and expert techniques, the restoration specialist can remove all soot and smoke damage from your home.

Sanitizing

The restoration specialist will need to clean all your items and purify the air before you can move back into your home. Smoke cleaning and odor removal will help remove any lingering smells from the house and make the air safe for you to breathe.
When you contact a fire damage restoration company after a house fire, addressing any water, soot, or smoke damage and completely sanitizing your home is all part of the fire cleanup process. Before you know it, they will be able to start the rebuilding process and make your house feel like home again.

What Not To Do During a Flood Event

7/8/2019 (Permalink)

Do not drive in flooded roads

If you find yourself stuck at home in Carrollton, TX, once flooding has started, there are a few things you should avoid to keep yourself safe. What lurks in the flooded streets is more than just plain water. Keep yourself high and dry to outlast the storm.

Do Not Drive

Flooded roads are masters of illusion. Even if it doesn't seem that bad, it is actually nearly impossible to determine how deep the water is. Visibility is practically guaranteed to be low, so you won't be able to see the debris or damage that may be present. Most likely, you will end up putting yourself in a situation that requires you to be rescued by others.

Do Not Touch the Water

You should not attempt to wade out into a flooded street or yard unless it is absolutely necessary, especially if you are not wearing personal protective equipment. Flood water can be contaminated and dangerous. To avoid injury and disease, do your best to stay away from the water. The destructive power of the flood is carrying along:

  • sewage
  • debris
  • garbage
  • wild animals

Do Not Use Power

If you notice flooding in the vicinity of your home, you should turn off your power as soon as possible. If the water interacts with live electricity, you could be electrocuted. It can also cause a lot of damage if it has seeped into your outlets and wiring, so if you are evacuating before a flood you should add this to your travel tips, as well. After the flood event has ended, you will probably need to call flood remediation services to restore your cabling.
The key to securing yourself and your family during a storm that causes flooding is to limit your interaction with the water. Stay out of flooded streets, whether in your car or on foot. Stay as high up in the building you are in as possible and wait for the professionals.

How Fire Sprinklers Work During a Fire

6/28/2019 (Permalink)

In the event of a fire, a reliable fire sprinkler system can save lives

Here Are the Different Ways a Sprinkler Works to Extinguish a Fire

In the event of a fire, a reliable fire sprinkler system can save lives. Equipping your commercial building in Carrollton, TX, with sprinklers also significantly reduces property loss and damage. To protect all of your employees and keep your building safe, it’s crucial to have a fire suppression system installed and functioning properly. Here are the different ways a sprinkler works to extinguish a fire.

Detects Heat

While the presence of smoke sets off a smoke detector, sprinkler systems are mainly triggered by heat. As soon as a spark appears, the following takes place:

  • Air surrounding fire heats up
  • Heated air rises towards ceiling
  • Sprinkler head senses heat and activates

Detecting heat is an essential feature of a fire sprinkler because it enables it to drown out the fire as soon as possible. Making sure your system is in good shape is necessary in order to be prepared for a real fire.

Douses the Flames

Once the sprinkler has sensed heat around it, it releases pressurized water. The water comes from a pipe system that connects to a water source outside the building. After heat causes the sprinkler to activate, a valve in the sprinkler head opens and water flows out. Because the water is pressurized, it is able to douse the fire completely and ensure that it is safely extinguished.

Keeps Water Confined to Area of Fire

When heat rises towards the ceiling, only the sprinkler head closest to the heat source activates while the other sprinklers stay sealed. This can prevent excessive water damage from harming your building. However, the water that flows from the one or two active sprinklers can still cause harm to your building, which is why it is vital to contact a professional and schedule a fire sprinkler cleanup immediately.

If your building in Carrollton, TX, has water damage as a result of fire sprinkler activation, don’t wait to call for help. A water damage repair specialist can help restore your business in no time.

Water Damage Timeline

6/21/2019 (Permalink)

Storm or water damage can happen at any time.

Within minutes of a water damage water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24 after a water loss:

Drywall begins to swell and break down. Metal surfaces begin to tarnish. Furniture begins to swell and crack. Dyes and inks from cloth and paper goods spread and stain. A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode. Furniture warps and shows signs of mold. Paint begins to blister. Wood flooring swells and warps. Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Steps to Take if Electronics are Damaged in a Flood

6/17/2019 (Permalink)

Call professionals for assistance

Steps to Take After a Flood in a Commercial Building and Electronics Sustain Water Damage

A flood in an office building in Carrollton, TX may create major headaches, and it may also create a very dangerous situation if electronic damage occurs due to the water. In the event of flooded electronics such as computers, for example, there are steps to take to ensure that employees and individuals in the building are safe. Here are three suggestions for what to do after a flood in a commercial building where electronics sustain water damage.

1. Turn Off the Power

A flood in a commercial building could be caused by various events, including a natural disaster, a broken pipe, or even an activation of fire sprinklers, to name a few. If water damage is sustained in an office building, it may be a good idea to turn off the electricity to the building. This is especially true if electronic damage is present in the workplace. Offices typically have many computers, telephones, printers and numerous other devices that are powered by electricity. Electricity and water may create a very precarious situation due to the possibility of electrocution. Even if there is not obvious electronic damage, it may be smart to err on the side of caution. Turning the power off may decrease or eliminate the chances of electric shock.

2. Inform Employees to Avoid the Area

In an office, flooded electronics may include employees’ computers, where personal data and information may be stored. While it is understandable that a worker may want or need to utilize the computer, it is vital that he or she avoid the area and not attempt to use the equipment until it is safe to return to the office. Alerting employees of a flood and asking them to avoid the office may be helpful.

3. Call Professionals for Assistance

Professionals who specialize in water damage and cleanup are trained to handle the effects of a flood in a building. It may be beneficial to have experts who are Faster to Any Size Disaster handle any water damage - including flooded electronics - so that employees can safely return to work.

Water is Dripping from My Light Fixtures - What Now?

6/10/2019 (Permalink)

When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely

A drip in your home is never good. Sometimes the source is not so obvious, especially if water appears to be coming from a light fixture. This common occurrence poses a problem not only in finding the source, but in doing so safely. When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely. Here’s how.

How Does Water Get In There?

While they may appear solid, light fixtures are full of small gaps, cracks and crevices that may be necessary to make the device work. Unfortunately, those openings can also let water in if there’s an undetected leak from:

  • A supply pipe
  • A leaking toilet, shower or sink
  • Water coming from your HVAC system

These sources of water in light fixtures can also cause ceiling damage and will ultimately need to be addressed to stop the problem.

What Are the Risks?

Water and electricity don’t mix, so the first thought in your head might be the destruction of your light fixture. Unfortunately, the problems are far bigger than that. Water is a conductor of electricity. That means it can carry the electrical current to whatever it touches. Water in a light fixture poses an immediate emergency because even touching the switch to power down can cause electrocution.

Power Down

As soon as you see water in a light fixture, turn off the electricity using your circuit breaker. A non-contact voltage tester can help you test that the electricity is off. Next, if you can readily see the source of the leak, turn off the water supply. Never touch the light fixture!
Water in light fixtures poses a serious concern and will require the help of a plumber or water damage specialist and even an electrician. Educate yourself about the risks and you’ll know what to do if you encounter this household emergency.

For Fire Immediate Service in Carrollton, Call SERVPRO

5/29/2019 (Permalink)

Carrollton Residents: We provide immediate service day or night!

SERVPRO of Carrollton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Carrollton, TX and surrounding areas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Fire Damage Repair and Restoration

Residential Services

Whether your Carrollton home needs emergency fire damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for commercial fire or Water damage to strike your Carrollton commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Have Questions? Call Us 24/7 –(972) 446-0383

What’s in the Water: 3 Levels of Contamination

5/29/2019 (Permalink)

Standing Water in a home in Carrollton, TX.

There are many issues that arise during flooding. Excess water can cause structural damage to your house in Carrollton, TX, and if not dried properly, can invite the growth of mold. Another problem that arises is that, when your home floods, you don’t always know what’s in the water. Contaminated water can be dangerous to both people and pets, and a water restoration specialist can help determine which category of contamination the floodwater falls under.

3 Categories of Contamination

1. Category 1 – Clean

Clean water is sanitary water that is not a danger to anyone with whom it comes into contact. Water that comes directly from the faucet or from a supply line leak is probably going to be clean water. Flood restoration that involves clean water typically is a matter of merely removing excess water and ensuring that the area is left dry.

2. Category 2 – Contaminated

The second type of water that might be found in a flooded residence is contaminated water. Water in this category might be harmful if ingested. When a toilet containing urine overflows or a dishwasher floods the kitchen, the resulting water is probably in this category.

3. Category 3 – Sewer

Formerly known as black water, the flood water in this category is full of contaminants and may cause serious illness or even death if ingested. It is not safe for humans or animals. Any time the sewer backs up or the house floods because of heavy rains outside, restoration technicians not only have to contend with the water damage but also must make sure the area is cleaned thoroughly to avoid the spread of bacteria.

If your home in Carrollton, TX, floods, you cannot assume the water is clean. An experienced restoration specialist is necessary to test the area and determine whether the house is full of contaminated water. Leaving this task up to the professionals is the best way to ensure the safety of your family and pets.

3 Reasons Why You Should Hire a Certified Mold Remediation Company

5/23/2019 (Permalink)

In order to get a mold certification by the IICRC, companies and technicians must go through extensive training

Benefits That Come With Hiring a Certified Mold Remediation Company

If you suspect there is certified mold in your house in Carrollton, TX, it is important to call a professional to look at it as soon as possible. It can be difficult to know who to hire for this type of work, but you should definitely find someone who is certified. Here are just a few of the benefits that come with hiring a certified mold remediation company.

1. Extensive Training

In order to get a mold certification by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC, companies and technicians must go through extensive training. Someone who is not certified is likely not as qualified as someone who is. Certified technicians are more likely to get the job done right the first time, which can save you a lot of time and money.

2. Insurance

Whether your insurance company will pay for your mold removal depends on many factors. To start with, it depends on what caused the mold. If the mold was due to negligence on your part, they are less likely to pay than if the certified mold was caused by flooding after a storm. Insurance companies may also be more likely to pay if you use a certified company. This is because they trust that the technicians will get the job right the first time, so they won’t end up paying for the same service twice.

3. Trustworthiness

A certified mold remediation company has gone through extensive training, so they typically know what they are doing. They have put in the time and effort to develop the appropriate skills to handle getting rid of the mold in your home. That extra effort shows that they care whether they do a good job or not.

Before you hire a mold remediation company, make sure to ask if they are certified. This can really help you out in the long run as they know how to handle your certified mold problem.

How a Fire Can Cause Water Damage to Your Home

5/15/2019 (Permalink)

House fire in a Carrollton, TX home

If your home in Carrollton, TX, has recently gone through a house fire, widespread fire and smoke damage is not the only troublesome outcome you will have to deal with. Firefighters rely on using an extremely large amount of water to extinguish the flames, which can result in problematic water damage to your home. Fortunately, immediately contacting a fire damage restoration company can help minimize the extent of the damage. Here is some general information on how water can damage your home after a fire and what a restoration company can do to help.

Common Necessary Damage Repairs

When a putting fire out in your home, firefighters use a fire hose, which releases a large amount of water at very high pressure. Once that amount of water enters your home, there is a wide range of damage that will need to be addressed:

  • Damaged electronics, appliances, and other personal belongings
  • Soaked or rotted wood
  • Ceiling, drywall, and carpet damage
  • Mold growth
  • Damage to electrical components and wiring

The Fire Damage Restoration Process

As soon as you get in contact with a restoration company, they will assess how much damage has occurred to your home and develop a plan. A specialist will then provide a temporary structure to any compromised areas of your home by boarding up missing walls or windows and placing a tarp over any holes in your roof.

Next, the specialist will focus on drying water and removing smoke from your home. Once, this is complete, he or she will clean all salvageable structures and items. Finally, the representative will restore your home completely by repairing or rebuilding whatever needs to be fixed.

Although a house fire can be devastating to you and your family, a fire restoration company can help reverse the effects of water and fire damage on your home. Make sure to call as soon as you can so they can act quickly.

Steps To Maintain a Commercial Roof

5/8/2019 (Permalink)

Precautionary steps may include checking that your gutters are clean and not filled with debris

Steps to Maintain Your Property's Roof

Roof damage to your business in Carrollton, TX, as a result of storms can be time-consuming and costly to repair. However, taking steps to maintain your property’s roof may prevent major issues from occurring.

1. Have Frequent Inspections

Roof problems can sometimes go unnoticed until a major storm occurs and causes damage that requires the use of emergency restoration services. Likewise, small problems can result in extensive damage if they are not fixed in a timely manner. Being blindsided by roof issues can cause businesses to shut down temporarily but having frequent inspections on your building’s rooftop can help to alert you to problems, such as leaks or missing or cracked shingles, that could potentially result in devastating damage in the future.

2. Be Aware of Damage

Knowing your climate and environment can help you understand how to best maintain your business’s roofing. If you know that storms that cause rain and wind damage are common in your area, you can take steps to prevent major roof damage. Precautionary steps may include covering your building’s rooftop before a storm and consistently checking that your gutters are clean and not filled with debris.

3. Maintain Your Property

Having inspections often and knowing common causes of damage are often important, but it can also be useful to search for potential hazards on your property that could cause major damage to your building. Trees with dead limbs or with limbs hanging over your building can badly damage a roof when a storm strikes. Taking the time to examine your property is generally significantly less time-consuming and less expensive than a roof rebuild, making the maintenance worth the investment.

Maintaining your rooftop can often help to prevent roof damage. It can be useful to have frequent inspections, to know what common causes of damage are in your area and to ensure that all areas of your business are also maintained.

3 Post-Flood Mistakes All Homeowners Can Avoid

4/23/2019 (Permalink)

Be sure to contact SERVPRO your storm damage restoration specialists to achieve the best results.

Three Tips When Repairing A Home Flood

After experiencing a residential flood in Carrollton, TX, many homeowners are anxious to begin the process of cleanup and repair. With flood water subsiding and insurance companies involved, it may be time to begin the restoration process. Before you jump into the job with both feet, be sure you are prepared for what is ahead. Stay safe and streamline the work that goes into repairing a home flood by using these three helpful tips.

1. Wear Proper Attire

Flood cleanup is a large process to tackle. As you begin the duty of drying and restoring your residence, don’t underestimate the importance of proper clothing. Exposure to contaminated liquid may be dangerous, and walking into a longstanding pool of water can pose several risks. Some essential clothing to consider during cleanup might include the following:

  • Knee-high rubber boots
  • Long-sleeved shirt and pants
  • Disposable respirator mask
  • Goggles
  • Rubber gloves

2. Don’t Touch Standing Water

Following a large storm where flood water fills a home, many home residents impatiently await the time that they are allowed to go back into their property. While it may be tempting to walk around your flooded home to assess damage, it is never a good idea to enter a house that’s taken in too much moisture. If downed power lines are in contact with standing water, the risk of electrocution is very high. For safety reasons, contact a licensed electrician to clear the area before getting started.

3. Follow Clean-Up Protocol

After taking in the severity of the water damage left behind by a residential flood, many homeowners want to speed-up the sanitation process as much as possible. In order to achieve the best results, be sure to consult storm damage restoration specialists. Work closely with your property insurer and follow its processes. This will ensure more timely results and proper repairs.

Keep these tips in mind as you begin to rebuild after a residential flood. For a safe and efficient process, deal with flood water damages in a cautious and routine manner.

Is It Possible to Prevent Water Damage?

4/16/2019 (Permalink)

If a broken pipe results in a leak or flooding, rely on SERVPRO for water damage mitigation and restoration service.

Three Effective Ways To Prevent Or Reduce Water Damage

Water damage can seem inevitable. In reality, commercial property owners can take several preventative measures to reduce the likelihood of a broken pipe and several other common incidents that will necessitate water repair and cleanup. Here are three effective ways for owners and managers to prevent or reduce the severity of water damage at a building in Carrollton, TX.

1. Maintain the Plumbing

Regular plumbing maintenance can draw the attention of a building owner to corroded or damaged pies and partial sewer line blockages. An owner or manager should be aware of the age, condition and materials used in a plumbing system. Frequent inspections can help to minimize the risk of a broken pipe and inform measures taken to prevent backups, bursts or leaks.

2. Repair Roof Damage

Roofing can sustain damage from high winds or storm conditions. Displaced or damaged materials can result in a leak. An owner or manager should inspect the condition of the roof after adverse weather or arrange for professional maintenance if there are signs of roof damage. A roof can be tarped over to limit water damage until repairs are possible.

3. Inspect Sprinkler Systems

Fire suppression systems play an important role in maintaining the overall safety of a structure. These systems can malfunction and cause water damage when no fire risk is present. Owners and managers should arrange for regular inspections of fire sprinklers to further reduce the risk of water or fire damage.

A property owner or manager who takes these measures may be able to lessen the severity or even prevent some types of water damage. In general, prevention is more cost effective than emergency water repair. If a broken pipe or any other incident results in a leak or flooding, the owner or manager of a building should rely on a water damage mitigation and restoration service in Carrollton, TX.

Does Bleach Eliminate Mold?

4/12/2019 (Permalink)

SERVPRO can recommend more effective fungicides to cleanup mold.

A building owner or manager may want to know whether bleaching mold is an affordable and effective alternative to professional cleanup. Chlorine- and oxygen-based cleaning solutions are not the most effective treatments for eliminating mold and preventing regrowth. Find out why bleach is not the best option for fungus cleanup.

Unsuitable For Porous Materials

Bleach can be useful for sanitizing surfaces or whitening laundry, but this type of cleaning solution is less effective for eliminating the presence of fungus or mold. Mold growth may penetrate many types of porous materials:

  • Carpeting
  • Drywall
  • Textiles

Dilutions of chlorine- or oxygen-based formulas may be used for fungus cleanup on hard, non-porous surfaces. These treatments are not suitable for porous or semi-porous materials and may cause damage or discoloration.

Cannot Eliminate Hyphae

The multicellular filaments that form during mold growth often go deeper than the surface of a material. Disinfecting or sanitizing surfaces may not eliminate the presence of hyphae, or underlying root structures, and will not be effective for inhibiting future mold growth. If moisture levels remain high and food sources such as cellulose or dust are still available, mold that has been bleached may regrow on non-porous, semi-porous or porous surfaces.

May Damage Materials

A building owner or manager should consider the effects of cleaning solutions on any material supporting mold growth. Chlorine-based solutions may damage delicate materials. Oxygen-based formulas are gentler and safer, but are still not ideal for treating mold on most surfaces. Mold damage experts can recommend more effective fungicides to cleanup mold and inhibitors for prevention or will tear out and replace ruined materials.

Fungicides are more effective than bleach for stopping mold growth. Some treatments may require safety precautions. For the best fungus cleanup results and the lowest change of regrowth, building owners or managers should contact a mold damage cleanup and remediation company in Carrollton, TX.

Steps a Disaster Response Team Will Take Following a Massive Storm

3/24/2019 (Permalink)

SERVPRO can respond to thunderstorm damage

Like other business owners, you may worry about what to do in the wake of a major storm or weather event. These incidents could inflict serious harm to your employees and could also result in costly damages to your office. Plus, without effective disaster recovery, your operations may stall, and your business could suffer. Fortunately, there is help. Top disaster response specialists have the expertise and experience to handle even the most devastating issues.

Common Disasters the Professionals Respond to:

Living in, Carrollton, TX, you know that you and your company are susceptible to Mother Nature’s fury at any time. It’s nice to know that there are qualified professionals who have the training, skills and equipment to clean up and make your office safe again. The pros can respond to the following:

  • Major thunderstorms
  • Hurricanes
  • Tornadoes
  • Floods
  • Mudslides

Size Doesn’t Matter

You may think your unique situation won’t warrant the right help. For example, if a massive storm rolls through the area and inundates your office, you may lose hope that any company would have the capacity to help. Or, if the incident is on a smaller scale, you may wonder whether a disaster recovery team would bother with your needs. Luckily, the most reputable companies can take care of you whether your cleanup job is small, huge or somewhere in between.

Effective Process

When you’ve got water in your office building, you need to count on a crew to get your facility back to working order. Even in the aftermath of the worst storm damage, the best cleanup team will come through. They’ll use the most powerful equipment and employ industry-leading methods to remove water, dry the affected area, and clean and sanitize your office. If necessary, the corporate office will send additional equipment and technicians to the scene to ensure the recovery effort is successful.

The right disaster recovery company will be a lifesaver during this time of need. It’s comforting to know you can trust the professionals.

3 Warning Signs You May Have a Hidden Burst Pipe in Your Home

3/14/2019 (Permalink)

Water damage on carpet due to a burst pipe in a Carrollton, TX home

3 Warning Signs You May Have a Hidden Burst Pipe

Tiny cracks in plumbing pipes can occur for many reasons. Freezing temperatures, old age and your home’s settling movement can all cause small fractures in the lines. When the water pressure wears away at the crack, and it ruptures the line, it can become a flood of hundreds of gallons of water in less than 24 hours. Sometimes the signs of water are hidden, and the liquid runs into a crawlspace or down the inside of a wall. Here are three warning signs that you may have a hidden burst pipe.

1. An Unusual Sound

If you can hear the sound of trickling water in your walls, you probably need to fix a broken pipe. The same is true if you hear a constant dripping noise but cannot find the source of the water. Also, watch for unusual sounds following a shower, toilet flush, or dishwasher load.

2. An Unusual Odor

When you notice your sinks release a stinky odor, it may be from a broken line. When you find a moldy smell as you move from room to room, but you cannot find a source, it may be from mold-filled flood water under your home. Both issues can be serious and typically require the expertise of a water mitigation technician.

3. An Unusual Spot

Wet plasterboard can sag, bulge or become discolored. This is often the first indication homeowners have that a pipe has burst. Again, this can be a serious issue and may require extensive repairs to your walls, floors and ceilings, so it is important not to ignore the unusual spots.

If you notice any of the above signs, and you discover you do have a hidden water problem, you may want to contact your Carrollton, TX, insurer to see if you have insurance coverage for the flood water. The sooner you catch the errant water, the less damage the liquid can do to your home.

Professionals Know the Best Ways To Assess Mold Damage

3/7/2019 (Permalink)

Mold behind wall in a Carrollton, TX home

Mold Assessment

There is no guest more unwelcome in a home than mold. It rarely just stops in for a visit. It moves in with plans to move you out. When the homeowner finds spores, it’s time for a personal mold assessment. In its most basic form, it requires the following:

• Thoroughly cleaning the affected area if it is small
• Conducting a top-to-bottom search of the home for leaks, dampness and more mold
• Drying out the home as much as possible with a dehumidifier

A Musty Smell Is a Sign of Mold

Mold does not only show up as spots on a wall. It can show up in the air. If the home environment is moist, ductwork is a perfect place for spores to set up house. This may cause family members with respiratory conditions to have difficulty breathing. Mustiness can also be a problem in basements.

A Timely Mold Assessment Is Important

A personal assessment of mold and mildew never hurts if it happens quickly. Delaying action on your problem can be expensive or even catastrophic. This is particularly true if the home has black mold. Don’t let the color fool you. The only thing black about it is the name. It comes in other colors and is one of the most toxic types of fungus that can infect a home.

The best option is to bring in a certified specialist or environmental hygienist. Don’t expect them to walk around your home with a pen and a clipboard. They can track down mold in the deepest recesses of your home. They may cut out sections of wallboard and do whatever else it takes to find its hiding place.

Assessment Professionals Can Give You the Help You Need

When you detect fungus in your home, the most effective course of action is to find qualified mold assessment specialists in the Carrollton, TX, area. If you have a mold problem, bring them in to assess the damage.

How SERVPRO Helps During a Disaster

2/18/2019 (Permalink)

Residential storm damage in Carrollton, TX

How SERVPRO Helps During a Disaster

During a natural disaster in Carrollton, TX, it can be expected that there will be a large amount of damage to the area. When this happens, it is important to call on a reliable service for disaster recovery. Here are just a few reasons why SERVPRO is a leading choice during emergencies.

1. They Can Handle Any Size Disaster

When a large disaster occurs, it can cause a devastating amount of storm damage. It can take a lot of work to get the rebuilding process completed, starting with mitigation and ending with restoration. Whether it’s a flood, hurricane, tornado or blizzard, they can handle any kind of disaster. Their large-loss specialists are trained and qualified to take care of an emergency of any size.

2. They Are Available Nationwide

SERVPRO has over 1,700 franchise locations across the nation, so they can arrive quickly wherever they are needed for disaster recovery. Corporate locations can provide any needed equipment to franchise locations so that they have the right tools to get the job done. When extra help is needed in a particular location, teams from other areas can be called in for help.

3. They Are Always Ready

Because they are open 24 hours a day and are available any day of the year, SERVPRO is always ready to come to your aid. Their quick storm response time means they can start working as soon as possible to mitigate any property that has been affected by the disaster. Getting mitigation done in a timely manner means that there will be less overall damage and the restoration process will take less time and money to complete.
When you are in need of a disaster recovery service, you should choose a company that can work well while completing mitigation and repairs as quickly as possible. With highly-trained professionals that are always available in many locations across the country, SERVPRO is an obvious choice.

Faster to Carrollton Water Damage Events

2/18/2019 (Permalink)

SERVPRO of Carrollton provides emergency cleaning and restoration services 24/7

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carrollton provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Carrollton arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at (972) 446-0383.

SERVPRO of Carrollton, Texas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of Carrollton 

SERVPRO of Carrollton, Texas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Three Tips for Preventing Water Damage to Your Business

2/13/2019 (Permalink)

Storm water leak in Carrollton, TX

Three Tips for Preventing Water Damage to Your Business

When you are preparing for a storm in Carrollton, TX, it is important to keep your building envelope in mind. This is the area of the building that is responsible for keeping everything inside protected from the outside. This includes the sub floor, exterior walls, doors, and windows as well as the roof. All of these should be considered when you are expecting bad weather. Here are some tips for how to best keep water and moisture out of your building during a storm.

1. Make Sure All Doors and Windows Are Properly Sealed

Because doors and windows might have gaps that allow moisture into the building, it is important to pay careful attention to these areas to prevent rain damage. Look to make sure that all of the insulation and weather strips are in good condition and add additional sealing if necessary.

2. Inspect the Exterior to Check For Problems

During a storm, it is possible for water to enter the walls even through small cracks. If this happens, it could damage your walls and they might end up needing to be replaced. Water inside the walls can also lead to black mold growth that will require mold remediation to remove the damage.

3. Keep Drains Clean

In order to prevent rain damage on your roofs, you should make sure that all of the drains are clean and free of debris. If they are not, it could cause them to clog, creating a pool of water on the roof. This water could cause damage not only to the roof but the areas underneath it as well if the roof were to leak.

A storm can cause quite a bit of damage to your building if you are not properly prepared. Rain damage can be costly and it can affect your ability to operate your business if you have to spend time rebuilding, so keep these tips in mind when you are expecting bad weather.

Don't Forget To Clean Odors and Soot After a Fire

2/4/2019 (Permalink)

During a fire, soot residue is carried by rising and expanding air

Don't Forget To Clean Odors and Soot After a Fire

The sight and smell of a crackling fire can be wonderful when you're under a blanket on a sofa. But you don't want that smell in your house in Carrollton, TX, especially not if it is a constant reminder of a fire that you just survived. Smoke damage, persistent smoke smells and soot damage, while less noticeable than burned walls and furniture, can be an ongoing source of trouble long after a fire has been put out if they are not remediated.

Making sure the smoke damage to your personal property and furniture, as well as to the structure of your home, is cleaned will go a long way to mitigate the odors. Places where smoke odors can linger range from the obvious to the less visible.

  • Upholstered furniture like sofas, arm chairs and dining chairs
  • Soft furnishings like throw pillows, blankets, seat cushions and drapes
  • Throw rugs, area rugs and wall to wall carpeting
  • Semi porous surfaces such as lamp shades and air filters
  • Interior walls and built-in cabinets and seating

Soot develops when materials burn and the resulting particulate matter spreads out. It accumulates on visible surfaces like countertops and tables, and it can also find its way into hidden spaces. Make sure to check for soot damage on cabinet and pantry shelves, on and inside books and magazines, on appliance surfaces and inside closets. Soot can also make its way inside electronics such as TVs and computers where it can cause damage. It must be completely removed to stop it from being spread back into clean areas on the soles of shoes or via hands that have handled sooty items.

House fires burn structures and destroy personal property, and surviving them in Carrollton, TX is hard enough. Make sure that smoke damage is addressed when the fire damage is repaired so that you don't have to live with dirt and odor reminders of the disaster.

Understanding Mold: How To Stop Mold From Spreading

1/25/2019 (Permalink)

Moisture problem in a Carrollton, TX home

Prevent and Control Mold Development

If you have a mold problem, or if you worry about a potential problem, then your top priority is likely preventing spreading mold. While most cases of house mold are not black mold, it is a risk and a concern if mold is left untreated long enough. Therefore, to protect your property and family, you should start focusing on adopting certain behaviors that help prevent and control mold development.

1. Control the Climate

Fungus thrives in cool, damp climates, and it can adapt to fluctuating temperatures. One of the easiest ways to control the risks of fungal growth is to minimize those temperature fluctuations. Set your thermostat to a comfortable temperature and leave it alone all year long.

2. Remove Excess Moisture

As with the development of it, spreading mold depends on moisture. Therefore, the most useful tool for you to use is likely a dehumidifier. Installing a dehumidifier in areas prone to excess moisture, like basements, will help to maintain a balanced environment throughout your home.

3. Fix Leaks and Ventilate

While controlling the temperature and using dehumidifiers can help, these tools cannot combat damaged pipes or poor ventilation, each of which will create water damage and set the stage for mold spores to settle and colonize. Fixing leaks immediately and ensuring proper ventilation in areas like your kitchen, attic, bathroom and laundry room are the best preventative strategy.

4. Repair Seals and Weather Stripping

Additionally, the seal and weather stripping around windows and doors do not last forever and should be inspected annually to ensure water stays outside where it belongs. A mold remediation specialist in the Carrollton, TX, area can help assess all areas of your property, including sealants, and help you make a long-term plan for your home.

Spreading mold is a scary thing to consider as a homeowner, but it is preventable when you know what to look for. Control the temperature, remove excess moisture, fix all leaks, ventilate, and repair seals and weather stripping and your home should be safe from mold infestation.

How To Handle Water Damage in a Light Fixture

1/18/2019 (Permalink)

Water in a light fixture in a Carrollton, TX home

Steps to Take When Your Light Fixture Floods

A water leak is not something anyone wants to have to deal with at home. The tell-tale dripping sound alerts you to a probable leak, but when you find water in a light fixture in your home, you still have to find out where the water came from. With a little investigation and a lot of help from water remediation experts, you can hopefully take care of the leak before it causes any further damage. Here are the first few steps you need to take when your light fixture floods.

1. Locate the Source

In order to get an idea of the ceiling damage repair required, you must find out where the water originates. There are several potential sources:

• Broken pipe
• Overflowing toilet
• Leaky supply line

Each of these sources comes with its own unique repair criteria. A leaky supply line may need to be replaced before it does you any good to repair the ceiling where you found water in the light. A broken pipe will likely saturate the insulation between the floors and may affect the walls as well. An overflowing toilet means the water is contaminated and thus additional disinfection is necessary.

2. Turn off Water and Power

Before anyone approaches the light fixture, safety precautions must be taken. Shutting off the water stops the leak and helps to prevent further flooding. Turning off the breaker that feeds electricity to the light keeps the water from becoming charged.

3. Call the Professionals

A leak that affects two different floors is not a problem you want to try to resolve on your own. Restoration specialists in Carrollton, TX, are trained and certified to remedy water damage in a thorough and efficient manner. By calling in the experts as soon as you notice the problem, you can avoid bigger issues and secondary damage.

Finding water in a light fixture in your home probably isn’t your favorite discovery. Quick action and professional help, however, can minimize the damage it causes.

4 Types of Fire Damage Covered by Commercial Property Policies

1/12/2019 (Permalink)

Smoke smell removed in Carrollton, TX

4 Types of Fire Damage Covered by Commercial Property Policies

Most commercial property policies include coverage for fire. Fire is the fourth most common claim filed by small businesses, and is the third most costly. The average fire damage claim amount is $35,000. Commercial insurance policies should cover most damage caused by a fire. Here are four major types of damage covered by these policies.

1. Building Materials

Fire can char or warp building materials. Combustible materials, such as wood, can be destroyed. Metal or other components may no longer be structurally sound. Porous materials, such as drywall or insulation, can be damaged by heat or exposure to water during fire suppression efforts. Commercial property insurance policies should cover the costs of rebuilding or restoring a structure.

2. Contents

Items in a fire-damaged building may be ruined by exposure to excessive heat or damaged by soot and smoke. Commercial insurance policies should cover the cleaning or replacement of contents. Obtain photographic or video evidence of damage, make a list of items, and provide proof of purchase if possible.

3. Electronics

Electronics are among the contents of commercial properties. These items often call for more specialized restoration methods and may be more expensive to replace than other contents. Most commercial property insurance policies will cover the costs of cleaning or replacement.

4. Smoke Damage

Smoke stains surfaces and contents and can cause a black film to develop on internal electronic components. In addition to restoring or replacing materials or items with smoke damage, a restoration service may also perform odor elimination treatments. Air filtration and the use of ozone machines, thermal foggers, or other methods can get rid of every trace of smoke odor.

Most commercial insurance policies cover these types of fire damage. Make sure your business has adequate coverage. After a fire occurs, provide your insurer with an estimate from a damage mitigation and restoration company in Carrollton, TX.

How To Perform a Water Heater Flush

12/26/2018 (Permalink)

Close valves of your water heater to avoid water damage in your Carrollton, TX home

Consistent water heater maintenance can keep the appliance in great condition for many years. Take a look at the simple steps involved in performing a heater flush.

Gather Supplies

There aren't many tools required for a water heater flush.

  • Garden hose
  • Screwdriver or pliers
  • Work gloves for safety from hot water and appliance parts
  • Designated drainage spot

Once you have everything in place, it's time to get started.

Turn Off Power to the Heater

If you have an electric heater, shut off the electricity with the appropriate circuit breaker. If you have a gas heater, turn off the gas and watch for the pilot to extinguish.

Connect the Hose

Attach the garden hose to the drain valve on the water heater. Place the other end of the hose at your drainage location. This should be a place that can handle large quantities of warm water and sediment from the tank.

Open the Drain Valve

Let the water flow freely from the drain valve for several minutes and then turn on your kitchen hot water. After running the kitchen faucet for a couple of minutes, turn off the water supply valve (leaving the kitchen faucet running). When the water stops completely, turn the valve on again for a second flush and then close it again.

Close Valves

With the water and sediment drained from the heater, you can close the water supply valves and turn the water back on. The open faucet in the kitchen provides a good indication of how the water is running. When the water runs consistently, the tank is full and ready to go.

Turn On the Power

When the tank has filled completely, you can turn your electricity or gas back on. Turning on the power before the tank is full will damage the heating element.

The right steps prevent sediment buildup and a lot of related damages. If you're not confident in completing this repair on your own, contact a Carrollton, TX, water heater repair professional.

Content Cleaning: How To Salvage Smoke Damaged Materials

12/26/2018 (Permalink)

Fire cleaning in a Carrollton, TX home

How To Salvage Smoke Damaged Materials

A fire can result in significant material loss. While dry-cleaning and other professional services may be your best option for salvaging smoke damaged materials, they inevitably cost money, so why not try a DIY approach first.

1. Assess Salvageability

Before attempting any content cleaning, it is essential to figure out what is salvageable. The truth is that fire and smoke do significant damage, some of which is irreversible. If clothing is scorched or the material is marred, it is better to replace the item. However, you can and likely should consult with a professional before discarding anything of significance.

2. Vacuum or Shake Off Excess Soot

Before washing, you should vacuum or shake off excess soot. Do not scrub the items or attempt to use an upright vacuum or a brush attachment, as these items will only grind the residue deeper into the fabric or material. Instead, use a nozzle attachment and, hovering slightly above the surface, slowly vacuum away loose soot.

3. Deodorize and Wash

Once all loose soot is removed, you can begin the deodorizing process. While you can soak many household fabrics, like curtains and furniture covers, in a tub of warm water and dishwashing detergent overnight, some materials may require specialized services, like dry-cleaning and carpet cleaning. Additionally, items that can be machine washed may need multiple washings to remove any standing odors entirely.

4. Seek Professional Assistance

There are instances where you may need the assistance of a professional to remove odors and smoke damage. A Fire remediation specialist in the Carrollton, TX, area can assist you in facilitating the assistance of cleaning services that specialize in smoke and fire damage. Additionally, they may even be able to help you in finding appropriate content storage as your home is repaired.

While it may seem like an easy task to clean smoke damaged materials, there is a process. Unfortunately, for many DIYers, part of that process often includes the use of professional cleaning services, like dry-cleaning. However, if you are so inclined, you can try to vacuum away loose soot, deodorize the materials and wash everything several times to salvage your smoke damaged materials.

3 Ways To Prevent Water Damage During Construction

12/26/2018 (Permalink)

Mitigation on commercial building due to pipe leak in Carrollton, TX

Preventing Water Damage During Construction

Constructing a new area or making renovations can benefit your business in Carrollton, TX in many ways. However, avoiding a water pipe repair or a leaking appliance can result in water damage during construction. There are several ways in which you can prevent water damage from occurring during construction.

1. Protect Important Areas and Items

In order to ensure that water doesn’t cause major damage to your business, it can sometimes be helpful to make sure certain areas in your business and items in your business are protected. For example, it’s often wise to make sure any electrical systems are turned off or moved away from the construction to prevent them from coming in contact with water. Additionally, using waterproof containers to store important documents can give you peace of mind.

2. Monitor Water Use Before and During Construction

If you know the average amount of water your business uses before construction, keeping track of the amount of water being used during construction will be easier. If you notice a sudden spike in your water usage, you can search for the potential causes of the jump in water usage. Additionally, if you do notice an increase in your water use prior to construction, it’s often best not to put off the water pipe repair or other issue, and instead fix the problem before construction begins.

3. Conduct Frequent Inspections

Throughout construction, it can be helpful to inspect your building to ensure there are no hidden issues. It can be particularly useful to inspect your appliances and pipes if they are near the area that is under construction, as these items are more likely to become damaged. By doing these inspections, you are more likely to notice a leaky or broken pipe or appliance, and you may be able to prevent your building from becoming flooded.

Monitoring your water usage and making a water pipe repair or fixing other issues before construction, keeping your building and documents safe and conducting frequent inspections can help you prevent water damage. Consider contacting water damage restoration professionals if your business has already sustained damage.

How To Resolve a Mold Issue at Your Business

11/28/2018 (Permalink)

Mold present behind wall in Carrollton,TX

Discovering you have a mold problem at your Carrollton, TX, business can be stressful. Black mold and other fungi grow and spread for many reasons but are usually the result of a flood, pipe leak or other source of moisture. Cleanup efforts can be a challenge; however, knowing which steps to take may help you save time and get your business back on track.

Contain the Area

Performing mold remediation is an important step once you discover it inside your building. Even if the growth is already significant, you can stop the spread of mold spores by taking several simple actions before help arrives:

  • Turn off the HVAC system
  • Open windows in the affected area
  • Use fans to lower the humidity where mold is present

Have your employees and customers steer clear of contaminated rooms and place barriers and warning signs to prevent anyone from entering.

Call in Mold Professionals

Black mold and other types of fast-growing fungi are usually difficult to destroy, so calling in a mold damage and restoration service can be an effective step in your mold cleanup efforts. Professional technicians can target the source of the growth, gauge how serious the infestation is, and offer you different options for restoration based on your budget and needs.

Opt for Tear Out and Flood Cut Services

If the mold inside your business was caused by severe flooding, it is wise to ask your restoration technicians about tear out and flood cut services, especially if affected rooms contain drywall. This material can absorb water and allow mold to grow inside walls, where it often causes insulation and wood to rot. Cutting into the drywall to find and remove damaged building materials can prevent future mold growth and the costly repairs that might come with it.

Flooding and other moisture issues can cause black mold to grow inside your Carrollton, TX, business as soon as 24 hours after the event. Knowing which steps to take for remediation could mean the difference between resolving the problem efficiently and a prolonged closure that might affect the future of your business.

Smoke Damage From a Fire Can Be Very Destructive

11/20/2018 (Permalink)

Smoke smell removed from a Carrollton,TX business

Five Commonly Overlooked Areas to Keep In Mind As You Recover From a Fire

When you think of a fire blazing through your business in Carrollton, TX, you most likely picture charred wood and flames leaping from surface to surface, gobbling up precious paperwork. But take a moment to consider another cause of damage — smoke. The odor of smoke from a fire will not simply go away on its own; you must employ smoke cleaning techniques to prevent health issues and other problems.

  1. Not all smoke is created equal. Certain items produce toxic substances when they burn and leave a harmful, or even greasy, residue on surfaces in addition to the smoke odor. Handling these items can make you sick.

  2. Upholstery and draperies can be ruined by smoke damage. The odor goes deep into foam cushions and can even stain the fabrics. Just airing them out in the fresh air and sunshine is not nearly adequate.

  3. Recessed lighting, frequently found in business locations, can harbor smoke residue, which, when the lights heat up, can release a strong odor for years if not cleaned.

  4. HVAC ducts that carry air conditioning and heat into your office spaces can also carry allergens and toxins into the lungs of your employees or clients, causing health issues. Ductwork will require professional inspection and smoke cleaning services, which may involve using ozone machines or air filtration devices.

  5. Acoustic ceiling tiles can become discolored and stained and release the smoke odor into the air indefinitely if not cleaned or replaced.

As you can see, in addition to the burned areas of your business, and any water damage caused by the hundreds of gallons of water used to put out the fire, smoke can be incredibly invasive, sneaking into every crevice and settling there, requiring thermal foggers to reach all those hiding places. If you are located in Carrollton, TX, don't worry; your nearby smoke cleaning specialists can offer great peace of mind as they thoroughly eradicate smoke damage and odor.

3 Important Facts About Flood Damage Cleanup

11/13/2018 (Permalink)

Major residential storm damage in Carrollton, TX

Flood Damage Cleanup

When heavy flooding occurs in Carrollton, TX, it can cause widespread damage throughout your home. From soaked drywall to standing water that can warp or rot wooden or carpeted flooring, flood waters can wreak havoc on every level of your house. However, before you begin the cleanup process, it is important that you understand the difference between storm floods and those that stem from plumbing problems, as the remediation and restoration for each can differ.

1. Storm Floods Are Usually Widespread

When violent storms cause flooding, the water can be difficult to control or divert. Even streams or creeks that spill over during heavy rain are capable of creating significant flood waters that can pour into your home. When this happens, almost any room can be affected, and unlike small plumbing floods, the water cannot be confined to one area.

2. Flood Water Is Contaminated

Flood damage cleanup presents a unique set of challenges because of the condition of the water. Overflowing sewers, animal waste and pesticides from flooded lawns can severely contaminate flood water and make it dangerous to handle. Experienced technicians that work at a storm cleanup and remediation service usually call this Category 3, or black water, as it did not come from a sterile source, such as a broken kitchen pipe or water line, both of which are generally considered Category 1.

3. Mold Growth Can Happen Quickly

Standing water that stems from heavy floods can increase the humidity in your home and accelerate mold growth on walls, ceilings and furniture. Having the rooms drained as soon as possible can decrease this type of water damage. However, if mold develops afterward, it is wise to ask your cleanup technicians to perform a flood cut in each room to ensure no fungi has spread into the interior walls.

Flooding can cause significant damage when it invades your Carrollton, TX, home. Understanding the difference between outdoor floods and those that begin indoors will likely make the cleanup process less stressful.

Fire Alarms: The 3 Most Common Causes of False Alarms in Smoke Detectors

10/24/2018 (Permalink)

Replace the batteries of your smoke alarm at least once per year

While a fire alarm is a terrifying noise, not all alarms require the Carrollton, TX, Fire Department or the recovery assistance of a fire restoration company. Some alarms, especially from smoke detectors, are false, but what causes these essential contraptions to produce a false alarm? Keep reading to find out.

1. Malfunction/False Alarm

Sometimes the only explanation of a false alarm is a malfunction. A smoke alarm is a piece of machinery, and as such, it is prone to some unexplainable quirks from time to time. That being said, every smoke detector that is labeled with the UL logo is rigorously tested for effectiveness and performance.

2. Low or Dying Batteries

Likely the most common cause of a false fire alarm is low or dying batteries. The recommendation is that you replace your smoke alarm batteries at least once per year, but because they are inconspicuous and rarely used, smoke detectors are easy to forget. It may be helpful to write a reminder on your calendar or set up an alarm on your phone to remind you to replace the batteries.

3. Dust and Smoke Damage

Oddly enough smoke and fire damage can cause a false alarm, as well as dust buildup. If a smoke detector has been exposed to fire and smoke before, the remnants of that damage can interfere with the detection process and trigger an alarm. Additionally, if dust builds up in the housing of the alarm blocking either the ionization or the photoelectric pulse, then it too can trigger a false alarm.

4. Accidental Test

Also, the accidental pressing of the test button can trigger a false alarm. Whether you were dusting around the smoke alarm, replacing the batteries, or trying to put the housing cover back on, the test button can easily set off a false alarm.

A false fire alarm may be one of the biggest frustrations a homeowner can experience. However, while false alarms may be a nuisance, there are several explanations for why they occur, and despite the irritation, you still can agree that a false alarm is better than no alarm at all.

What You Need To Know About Commercial Storm Insurance

10/18/2018 (Permalink)

Purchase the best plan for ensuring your Carrollton,TX business

Storms are common in Carrollton, TX. If you do business in the area, you need a strategy for dealing with damage from both routine and severe storms. Purchasing comprehensive storm insurance is likely part of that strategy. Nevertheless, there are probably some important things about storm coverage you don’t know.

Coverage Extends to Storm Damage Only

Your organization’s insurance coverage protects it from unavoidable and unforeseeable damage that occurs during severe weather. If you plan to file an insurance claim, you must be sure that business damage relates to the storm. Said another way, you can’t expect to receive payment for damage to property that comes from another cause. Specifically, plan to not to file a claim for the following:

  • Normal wear and tear to business structures
  • Incidental storm damage due to underlying damage
  • Damage to business-owned vehicles

Coverage Is Often Comprehensive

What storm insurance covers depends on the language in the policy. Most commercial packages, however, offer comprehensive coverage. If your business sustained damage during inclement weather, you can usually expect the following areas of protection:

  • Buildings
  • Equipment
  • Inventory
  • Computer systems

Coverage Must Be Enough To Rebuild

Recovering after a storm can be challenging for any business owner. While you can usually contract with a restoration service to mitigate the immediate effects of storm damage, you must be sure your insurance coverage is extensive enough to pay all associated costs. Remember, how much coverage your company needs does not necessarily equal the market value of your business. Instead, you must work with a qualified insurer to anticipate your organization’s insurance needs.

Any savvy business owner understands the need for excellent storm insurance. Since not all coverage is the same, you must think about your organization’s needs. With a bit of effort, though, you can likely purchase the best plan for ensuring your Carrollton, TX, business survives even the worst storm.

Flood Insurance and Your Basement FAQ

10/10/2018 (Permalink)

Call your agent in Carrollton,TX to find out if you are covered

If you live in Carrollton, TX, then you may be familiar with the worries cause by the possibility of a basement flood. There are a number of ways water can get into a basement but when it does many homeowners’ first question is “will my insurance cover this?” Insurance varies by plan and carrier, but here are some of the answers to many of the most common questions.

1. What is in Standard Coverage?

Most homeowners insurance coverage plans will cover the damage in a flooded area, but may not cover the source unless it was accidental damage that occurred suddenly. For example, they may help you replace your flooring if a washing machine hose breaks, but will not cover the replacement hose.

2. What is Not in My Coverage?

In some cases damage caused by a basement flood may not fall under your homeowners policy. This may occur when the water is from an outside source where the damage falls under a separate insurance plan, or in cases of negligence.

3. Will I Need a Separate Plan?

In some cases you may want additional insurance coverage in addition to your homeowners policy. These maybe include flood insurance to deal with water from acts of nature such as storms, and water backup coverage from water that comes from an outside water or sewage main.

4. What Can Be Done for My Flooded Basement?

In most cases your insurance agent will be able to put you in contact with a professional service that deals with water damage and remediation. These professionals can help identify the source of the problem, and arrange proper cleanup procedures.

When dealing with a basement flood it’s important to know what is in your plan when contacting your insurance so you won’t be surprised. If you have questions your agent will be happy to help. They may also recommend a service to help with cleanup and remediation.

Your Most Pressing Questions Regarding Mold, Answered

9/12/2018 (Permalink)

Mold can be prevented. Make sure to educated yourself on how to prevent mold growth in your home.

There is a lot of mixed information out there regarding mold growth, and it would require a lot of research to set all of the misconceptions to rights. While you could become an expert and read up on all the research, save yourself time and seek answers from your Carrollton, Texas, mold remediation specialists. For your convenience, here are answers to some of the most commonly asked questions.

Can You Eat Bread With Mold On It?

It is not uncommon for individuals to cut out the green areas on a piece of bread and eat the rest of it. Doing this does not remove the mold from the slice, as it is likely inside the bread as well. Though most food molds are harmless, because there are a variety of types, it's recommended to steer clear of moldy food entirely. If your immune system is weak, it may respond poorly to foods with mold growth.

Where Is It Found?

Typically, mold is found in warm environments with high humidity. If you suspect that your home has it, look in areas prone to moisture, such as bathrooms, the laundry room and the basement.

How Do You Test for It?

Which mold test your water damage remediation team will use on your home depends on a number of factors. Some such factors include the location, the cause and the extent of the damage.

Can It Be Prevented?

You can absolutely prevent mold and the damage it causes by taking a few simple measures, such as fixing any moisture issues as they arise, drying wet areas as quickly as possible and ensuring your home is properly ventilated.

Mold growth can be a huge pain, but when you better understand it, you're better equipped to deal with it. For more answers to your mold-related questions, reach out to your Carrollton, Texas, mold cleanup experts today.

Steps for Cleaning Your Crawlspace

9/12/2018 (Permalink)

Water damage in this small space let to mold. Don't let this happen to you.

A home flood in Carrollton, Texas, can affect every inch of your home. Most of the storm damage is easy to see. Some areas, however, such as your crawlspace, may be flooded without your knowledge. After a thorough inspection, if you discover flood damage in your crawlspace, here are some tips for dealing with it.

How to deal with a flooded crawlspace


Remove Items

While the name indicates a certain need for openness, in most homes, a crawlspace is not just an open space. Sometimes insulation is added, particularly in colder climates. They may also house parts of your HVAC unit, plumbing or wiring. Some homeowners may even use it as storage for keepsakes or seasonal items. When it is flooded, however, the restoration company you hire to remediate the water damage will need to remove all the items to determine if they can be salvaged.

Remove Water

After the space is cleared of items and debris, the next step of home flood remediation is removing the standing water in the space. An industrial sump pump or trash pump is typically used to complete this process. It siphons the water out of the crawlspace into a tank in the technicians' truck. From there they can safely dispose of it in another location.

Dry Surfaces

Once the crawlspace is emptied, the remaining surfaces may still be wet. They cannot be left this way or the space may develop a mold problem. Mold can start to grow in as little as 24 hours, so the faster the area can be dried, the better. Technicians may use dehumidifiers to leach the moisture out of the air. High-powered fans can be used to increase air flow across the surfaces and evaporate moisture as the air moves outside.

Once the area is dry, it still has to be disinfected, as water from storm damage often contains bacteria that you wouldn't want in your home. Drying your crawlspace is an important factor in avoiding further water damage during a home flood.

Why a Business Continuity Plan Is Essential

9/12/2018 (Permalink)

Creating a disaster plan is not just for your the safety of your personnel, but also to save your business time and money when disaster does strike.

Every business in Carrollton, Texas, is potentially vulnerable to a variety of threats including natural disasters, fires and computer system malfunctions. When disaster strikes, you need to quickly resume normal business operations, or you may face costly business loses. Because disasters can occur unexpectedly, your best protection is a well-devised business continuity plan.

Continuity Plan Benefits

A business continuity plan helps you prepare in advance for potentially destructive events. Businesses that develop emergency response plans often experience improved coordination and quicker recovery times, which provide several important benefits:

  • Ensures the safety of personnel during and after the crisis
  • Helps contain hazards quickly and efficiently, reducing the risk of additional damage
  • Enhances ability to salvage equipment
  • Minimizes financial loses
  • Allows essential business operations to continue with minimal interruption

Common Misconceptions

There are three common misconceptions that cause some businesses to discount the importance of disaster planning.

Believing Personnel Will Know How To React

Fires, floods and other disasters are frightening situations that can cause disorder and confusion. Without proper guidance and training, your staff may not know how to efficiently respond to a crisis, which may result in detrimental consequences.

Relying Exclusively on Insurance Coverage

Your insurance policy is a vital financial safety net that enables you to replace damaged equipment and successfully complete the cleanup and restoration process. However, it may not help you financially recover from losses such as delayed product release dates or diminished customer interest.

Deeming the Process Excessively Time-Consuming

Emergency response planning does require significant time and effort. However, if you do not have a plan in place and disaster strikes, you may jeopardize the welfare of your staff and waste critical time trying to devise a timely response that may be uncoordinated and ineffective.

Devise a Plan for Peace of Mind

Taking the time to develop a strong business continuity plan today can provide peace of mind in the long run. To complete the process, take the following steps:

  • Conduct a risk assessment
  • Analyze potential business impacts
  • Brainstorm and implement prevention and mitigation strategies
  • Test the plan and train staff
  • Update the plan as needed

How To Make an Office Evacuation Plan

8/22/2018 (Permalink)

Make sure your fire escape plan is ready so that everyone can get out quickly during a fire.

October is fire prevention month, so now is the perfect time to get your office ready. One important step for fire safety is an emergency escape plan for your building in Carrollton, TX. The Occupational Safety and Health Administration provides for some guidance on the matter of evacuation for businesses. Here are the key components to include in your plan:

1. Designate a means of alerting employees to evacuation, such as a fire detection and alarm system.

2. Make sure fire alarms are located where they can be seen and heard by everyone on the property.

3. Have a fire escape plan, with routes and exits, for every room in the building.

4. Designate and train employees for critical evacuation roles, such as assisting guests and the disabled, machine shut down, first aid location, extinguisher use, and communication.

5. Establish a gathering place to verify that everyone is present.

6. Have accessible emergency contact information for everyone in your building as well as a post-evacuation communication plan.

Be sure all items in the fire escape plan are clearly communicated to employees and that maps are posted in multiple locations where employees can see them. Maps should be made for each area of the building and include all exits, fire extinguisher locations and first aid stations. Keep exit routes clear of obstacles and hold fire drills to practice the plan.

Make sure employees in upper floors do not use elevators and know where all stairways are. Clearly include a plan for action if a person should become trapped, including to block smoke by covering vents and gaps around the doors. Employees should also know how to communicate their exact location with 911, as well as signaling with a flashlight or other visual contact at the window so firefighters can more easily locate them.

Make sure your fire escape plan is ready so that everyone can get out quickly during a fire. A professional fire mitigation company can manage all your recovery needs from the time the fire department leaves until the final restoration of the building is complete. For more information, visit http://www.SERVPROcarrolltontx.com/.

Why Do I Need Commercial Flood Insurance?

8/20/2018 (Permalink)

Primarily depending on the location of your business in Carrollton, TX, you may be federally mandated to buy flood insurance.

Expenditures are plentiful when you are a business owner in Carrollton, TX. However, you feel confident that the commercial insurance plan you have will cover your property and contents in a disaster. What about flood insurance? Is it mandatory? What are the benefits?

Mandatory Flood Insurance

There are times when you must purchase insurance coverage for potential flooding at your place of business:

• If your commercial property is located in a high-risk flood area, your mortgage company may require you to obtain this insurance.
• Flood zone maps designate which areas are low or high risk. When maps are rezoned, your business designation may change. The mortgage lender may notify you if your property is now in a high-risk flood zone, which requires purchasing of additional insurance.
• At times, mortgage companies require insurance against flooding regardless of the flood zone.

Benefits of Insurance for Flooding

Flooding happens in areas regardless of risk level. Even if you are not mandated to insure your commercial property from floods, it is still a good idea:

• A basic commercial insurance policy does not typically cover floodwater. If water damage is not covered, you will probably have to pay a significant amount out of pocket.
• Even though there are federal programs in place to assist you in the event of a declared disaster, the money is not designed to fully cover complete restoration. Insurance can provide funds to restore your property to preflood condition.
• The water restoration specialist and your insurance agent can partner with you to seamlessly and efficiently get your business up and running after a flood.

Primarily depending on the location of your business in Carrollton, TX, you may be federally mandated to buy flood insurance. If you are not required to, it still makes good business sense to include it as a component of your commercial insurance policy. That way, you can be confident that your property is covered in the unfortunate event of flooding and water damage. For more information, visit http://www.SERVPROcarrolltontx.com/.

The Right Way To Unclog a Pipe With a Snake Tool

8/15/2018 (Permalink)

It’s hard to imagine anyone not dealing with a clogged drain at some point in his or her life. Whether it’s a kitchen sink, a toilet, a shower or a drain in the laundry room, you’ve probably fussed with this issue at your Carrollton, TX, home. You can always try cleaning the drain or trap, and plungers certainly can work. However, for your toughest jobs, a snake may be the way to go.

What It Does

A snake is a coiled, spiral tool you can use to unclog stopped drains. Normally, it’s about one-quarter of an inch thick and has a handle on the other end. It works differently than a plunger:

• You push the snake farther into the drain to meet the object causing the blockage.
• It breaks up the obstruction.
• It helps you pull out the obstruction.
• A snake is long and usually reaches far into the pipe.
• This device can help with a pipe break or a major clog.

Step One: Push It Into the Drain

Your first task is to take the snake by the handle and push the opposite end into the drain. At the same time, turn the handle. The auger will then start traveling deeper into the clogged drain.

Step Two: Keep Going

Some stopped drains have blockage far into the drain, so it’s important to continue pushing with high pressure and force. This will get your snake farther into the drain. If you continue to crank the handle, it should bend around the trap under the sink. You shouldn’t have much trouble at this point reaching the culprit.

Step Three: Rotate the Tool Until You Know You’ve Freed the Object

It may take some effort, but as you continue turning the snake, you should feel the object being released and moving freely in the pipe. You’ll either break up the object or pull it right out.

A clogged drain can be a pain to repair, but a snake could do the trick. You can also get in touch with a sewage cleanup specialist to give you a hand. For more information, visit http://www.SERVPROcarrolltontx.com/.

How To Choose a Smoke Detector For Your Home

8/2/2018 (Permalink)

With well-chosen devices and regular maintenance, The National Fire Protection Association claims the presence of a smoke detector can double your chances of surviving a house fire. Taking special care in selecting the devices that will protect your home is crucial for giving you the time you need should that smoke alarm go off.

Consider the Size of Your Home.


Unless your Carrollton, TX, home could be considered a hallmark of the tiny house movement, you’re probably going to need more than one smoke alarm. The NFPA recommends a smoke detector be installed in multiple locations:

• On every level, including basement and attic
• In every hallway that leads to a sleeping area
• Within every bedroom
• At either end of a stairway

With a minimum of three detectors necessary for a two-bedroom home, it is important to consider the variety of options available for fire safety.


Choose Your Preference.


What smoke alarm you choose largely depends on your personal preference, but it is important to know the pros and cons of each option:

• Ionization alarms create an electric current within the smoke detector by ionizing the air with minimal amounts of the radioactive element americium 241. If smoke particles enter the chamber, the current will be disrupted and trigger the alarm. They are highly susceptible to flaming fires, such as from paper or grease.
• Photoelectric alarms incorporate a small strobe light which when diffracted by smoke particles, will trigger a sensor that sounds the alarm. Smoldering fires, often started in bedding or clothing, are better detected by this device.
• Combination devices will have a dual-sensor to incorporate both ionization and photoelectric components. The NFPA recommends having a mix of both styles of smoke alarms within your home, making this a single choice for cohesive protection.

Other considerations to include: power source, a convenient way to regularly test, ease of maintenance and other personal needs such as visual assistance or carbon monoxide testing.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Maintaining Employee Safety during Mold Remediation

7/28/2018 (Permalink)

Mold spores are everywhere; when those spores find contact with humidity on your Carrollton, TX, property, it doesn't take much for mold growth to become a problem. As an employer, it is vital you take the right steps to keep your employees safe during mold removal. You should almost immediately contact an expert to assist you in providing a safe, healthy working environment. You'll work closely with those professionals as you complete the next steps. Of course, one of your first steps should be to control growth and prevent the occurrence of black mold. You can do this by:

• Identifying trouble spots, such as leaky windows and dripping HVAC systems.
• Controlling moisture, watching for signs of condensation, wet spots, broken pipes, and leaks.
• Regularly maintaining your HVAC equipment, including inspections and repairs.
• Providing enough drainage around the foundation of your building.


Mold Containment.


The next step to take is to understand the nature of mold. For example, mold spores are easily distributed throughout buildings through air conditioning or on people's clothing. It can hang in the air or be carried from one room to another on an insect. While mold removal professionals are handling remediation efforts, it is vital that the contamination area is contained properly.


Employee Safety.


OSHA has several recommendations regarding how to keep your employees safe. The remediation professionals will probably handle some of those steps, such as misting materials to contain dust, spores, and debris; sealing affected materials in plastic bags; and ensuring proper ventilation. According to OSHA, you should ensure the following:

• No one eats, drinks, or smokes in affected areas.
• Employees don't breathe the dust.
• A work area for remediation experts is established.
• The area is kept clean and dry.
• All employees are moved away from the work area and any space directly adjacent to the work area.

Mold removal experts can guide you through this process and help you ensure the safety of your Carrollton, TX, employees. Work closely with them before disturbing any areas of mold growth.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Coping in the Immediate Aftermath of a Storm

7/28/2018 (Permalink)

People who live in Carrollton, TX, are not strangers to the destructive power of storms, whether it is high wind, precipitation or flooding. However, a few storm tips about what to do while waiting for help to arrive can be helpful to even the most seasoned storm veteran.


Safety Is the First Priority.


• Summon help for any medical emergencies.
• Stay calm. Determine if anyone needs assistance and help if you can.
• Be sure the storm event has abated before checking surroundings for storm damage.
• Listen for official instructions on local radio, television, or internet news sources.
• Avoid driving so that roads remain clear for rescue personnel.
• Keep track of children; flooding, in particular, can remain treacherous for some time.
• Keep clear of moving water, downed power lines and compromised trees and structures; effective storm tips include perils of the aftermath.
• Follow official directions regarding evacuation or travel.
• Understand that a response for services will take time. Avoid repeated phone calls as others may also be seeking help.
• Contact your home insurance company to report damage and schedule an appointment for an adjuster’s inspection.


Securing Your Home Comes Next.


Wait for an insurance adjuster to arrive to accurately record the extent of storm damage to your home and belongings. It may be necessary to secure your home from further loss or damage. Tarps or plywood can be put in place to prevent water damage, for instance. However, don’t begin repairs until your insurance company gets a full report from the adjuster.

There is a certain level of excitement and adrenaline rush attached to storm activity, and emotions can run high. However, a healthy amount of respect for the power and unpredictability of nature is in order. Heed storm tips and share them with your family, friends, and neighbors. Repairing the damage will happen soon enough, and help will be available.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Beginner's Guide to Unclogging a Drain

6/21/2018 (Permalink)

Water damaged walls being dried out by SERVPRO air movers.

You turn on the sink to wash your hands, then suddenly the water starts to rise. As a homeowner in Carrollton, TX, you know immediately what is happening: a clogged drain. But, do you know what to do next? Many homeowners call a plumber at the first sign of trouble, but that is unnecessary in this situation. Follow these four easy steps to successfully snake your own stopped drain:


1. Purchase a Drain Auger.


A drain auger is commonly referred to as a snake, because the tool resembles the slithery reptile. The slender, flexible, coiled device is typically ¼ inch in diameter with a handle. You can find it in hardware and plumbing supply stores.


2. Insert the Snake.


Place the non-handled end into the clogged drain. Turn the handle and push until the snake is stopped by the clog. You may feel some light resistance as the snake travels through the curve in the pipe.


3. Rotate the Snake.


Once you hit the obstruction, turn the handle on the snake until you feel the blockage give way. If this does not happen, pull the auger out of the drain to see if the clog comes with it.


4. Run the Water.


Whether the clog comes out with the snake or goes down the drain, flush the drain with tap water immediately afterwards. Run the water on the highest pressure setting to ensure the drain is cleared out.

By following the above steps, you can successfully fix your clogged drain at your home in Carrollton, TX. If you are unable to free the clog and the water continues to rise, you may have a pipe break. Broken pipes lead to water damage which impacts more than your sink. When water floods a room in your house, your floors, walls and personal property are impacted. As a homeowner, know your limits as a handyman. If water damage occurs, rely on a water restoration specialist to contain and repair the damage.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Using Air Movement for Drying

6/21/2018 (Permalink)

Before we have completed the drying of a water damaged room, it will be disinfected. After spraying a disinfectant the area with flood damage will also be sprayed with a product that inhibits the growth of mold. The mitigation of this part of the job is important. This process needs to be done quickly and efficiently to avoid having mold and bacteria to continue to spread, ruining any chance at a water damage restoration.

Drying With Air Movement

Whether you have water in your home or water in your business after water cleanup, you need to begin the process of drying. Open the doors and windows to allow natural air movement if it's not humid out. SERVPRO of Carrollton have air movers capable of producing a large amount of air flow that  work faster and can be directed at the worst parts of the water damage.

Disposing of Waste after a Flood Damage

6/21/2018 (Permalink)

There is no way around it; flood damage will likely ruin some of your belongings no matter how much drying you do. No amount of air movement will bring back items that have been contaminated by flood water.

Porous Materials are Contaminated

Dispose of all the porous materials responsibly and make room for your water damage restoration. Our technicians will do all the demo of contaminated materials. Walls will have some of the drywall removed and anything else that is wooden. Tack strip and baseboards will also be torn out of the home and replaced.

How to recover from flood damage?

After all the contaminated items are removed and disposed of your home will be disinfected and dried. The air movers will have the area dried in 3-5 days depending on the extent of the flooding.

Flooding in Carrollton Businesses

6/21/2018 (Permalink)

Water in your business can destroy your products and hurt sales temporarily. Don't let the damage also close your doors for an extended period of time. SERVPRO of Carrollton can keep your business open through quickly mitigating the damage.

Quick Mitigation is the Key

Put this water damage restoration project at the top of the list. Mitigation is the key. If you don't want to lose out on money or possibly have your home or business condemned, clean and dry the area quickly after any water damage occurs.

SERVPRO of Carrollton will have your business looking "Like it never even happened." Keep your business open and back to normal using our emergency mitigation services. We can even place containments and construction areas in your building to keep employees and clients out.

Mold Grows Where There is Moisture

6/21/2018 (Permalink)

Mold growing in a cabinet where there is a small leak.

Mold is a nasty substance that forms whenever there is an environment the is continually moist, is very dark, and has no moving air. It is a fungus that resembles mildew.

Mold Biology for Growth

Mold spores are always in the air and are so small that they cannot be seen by the naked eye. They get everywhere and will only be visible once they put down roots and start a colony. Anywhere that is wet, such as basements, crawl spaces, closets, and attics are good candidates for the growth of the substance. One of the most common places to find mold is in the bathroom and kitchen where there may be a small leak. It grows silently and mostly unnoticed in most situations, and is usually undiscovered in places where no one goes into for extended periods of time.

How is mold removed without harming the rest of the home?

6/21/2018 (Permalink)

The use of containments are the answer to keeping mold spores from migrating around your home during remediation. Mold spores use the air flow patterns in your home to travel throughout the house. Cutting into a wall with mold will only make it worse unless SERVPRO of Carrollton does all they can to keep the mold contained.

Mold Damage Contained

Setting up a containment is done by placing plastic sheeting around the contaminated areas. Inside the containment we add a an air filtration device that is constantly moving air from the clean areas into the contained areas. The positive pressure from outside the containment allows our technicians to work without worrying that the mold spores will find a way out. The contained area will have all the work done and tested for mold spores before coming down to begin restoration.

Do not DIY a Fire Damaged Property

6/21/2018 (Permalink)

After a fire in the home, it's also important to have the fire cleanup estimated. An insurance adjuster will visit the property to see exactly the extent of what needs to be replaced after the fire damage, and what financial effects the fire loss will have on the property. At a minimum, the policy should be able to cover the smoke damage, soot damage and any other damage needed to get the house back to reasonable condition.

The fire damage in a home may seem like a job that can be handled by the owner. This is not advised, as most people don't have the tools or knowledge to handle such a job. Water damage from fighting the fire also adds to the risk. Items in the fire loss can be water logged and much heavier. After a fire in the home, it's normal to want to tackle the problem and handle the fire cleanup.

Employees Shouldn't Work until After Mitigation

6/21/2018 (Permalink)

Commercial fire damage and fire loss must be repaired in the same manner as the fire in home damage, but it is repaired with the techniques used for fire in business damages. The soot damage and smoke damage has more places to go, and it will cause more problems because it will contaminate a much larger area. The fire cleanup crew will continue to check for soot and damage, and they will do many checks to be sure the smoke smell is gone.

Fire damage in a facility must be addressed before the employees may begin working again. Fire in home and fire in business damage must be removed by a commercial fire damage company as soon as they see all soot damage and smoke damage. There are many things that will make the fire cleanup process harder, and the air quality will begin to improve for everyone involved.

SERVPRO of Carrollton will have most of the damage cleaned up so employees can return to work quickly.

Carrollton Smoke and Soot Cleanup

6/17/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.

Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Carrollton will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.


Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage

Call us Today at (972) 446-0383

When Do I Need Commercial Flood Insurance?

6/15/2018 (Permalink)

Commercial insurance covers one type of water damage, while flood insurance covers an entirely different type of water damage.

You may think you don’t need commercial flood insurance, especially if you live in a particularly dry or elevated area of Carrollton, TX. Yet you’d be surprised by the situations in which flood damage can strike, and leave you high and dry on coverage for damages. So what’s the deal with commercial insurance?


What Flood Insurance Covers


You may already have a commercial property insurance policy, but this only covers water damage related to burst pipes or other such incidents. When floods happen from storms, melting snow, hurricanes, or other natural disasters, you need a separate flood policy to cover it. This policy will cover floodwater damage to:

• Structural damage to walls, floors, and ceilings
• Fixtures
• Furniture
• Inventory
• Business property

If a flood affects your property and these items or structures are damaged, then your commercial flood policy will generally cover the cost of replacing them with comparable items up to a certain point. An insurance adjuster will make necessary determinations regarding a claim, and the amount that may be awarded in compensation.


What Flood Insurance Doesn’t Cover.


Flood insurance doesn’t cover everything, though. Your policy usually won’t cover things such as:

• Damaged currency
• Mold and mildew damage, particularly if preventable
• Economic losses due to business interruption
• Cost of temporary premises or housing
• Vehicle damage
• External property, furnishings, and décor outside the commercial building

Some of these items will be covered under a standard insurance policy for commercial properties.


So I Need Both Flood and Commercial Insurance?


Yes. Commercial insurance covers one type of water damage, while flood insurance covers an entirely different type of water damage. To be safe, especially if you live in an area prone to flooding, high levels of snow melt, or other natural disasters, you should attain both types of insurance. Many insurance companies will provide you with a quote on a package to combine the two, or discuss your options for purchasing each policy separately.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

What Affects the Cost of Fire Restoration?

5/21/2018 (Permalink)

Whether your commercial building in Carrollton, TX, was recently affected by a fire or you simply want to prepare for the unexpected, there is a lot you can learn about the restoration process after a commercial fire. One of the first things you'll want to know is how much it will cost. Your fire mitigation professionals may take a few factors into account when trying to figure out an estimate for the repairs.

• How much damage there is. The extent of the fire damage plays a huge role in how much you will have to pay for repairs. If it was a small fire contained to one room, your restoration costs may be less than someone who has to repair an entire industrial building. Most teams will have a restoration specialist to help you determine how much reconstruction is needed.
• How the fire was fueled. Fires can be fueled by synthetic materials, gasoline, dry wood and other materials. The type of fuel a fire had can affect the smoke it produced. Some fires may have a harsher smoke, so the restoration price may be higher because the cleanup process is more intense. Your team may have a mitigation manager help you determine the cleanup process needed for your project.
• How the fire was put out. Did firefighters have to cut ventilation holes? Was a large fire house used to dampen the flames? Were fire extinguishers the primary source of extinguishing? The methods used could affect the damage level and create a higher or lower estimate.
• How long the repair will take. The professionals also have to consider how long the job will take. If you want to put in a new sprinkler system during the repair process, you may add extra time to the job.

Without the help of a professional, it can be hard to estimate how much you will have to pay for fire restoration. When you don't understand the cleanup and repair process, it is hard to know how much goes into the reconstruction.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Want to Prevent Mold? Take Care of Water Damage First

5/14/2018 (Permalink)

You’ve heard the saying “where there’s smoke, there’s fire.” Well, where there’s water, there’s mold and mildew – and the last thing you want is for mold to take root in your home. Once that musty odor sinks in, it’s almost impossible to get rid of without professional help and potential damage to the structure of your home. Let’s take a look at how you can prevent mold growth in Carrollton, TX before it’s too late.


Be Proactive – Eliminate the Causes of Water Damage


Mold in your home is generally caused by water lingering where it shouldn’t, promoting stagnation and mold growth. This can include everything from leaks to condensation to standing water. A few common sources of water damage include:

• A leaking roof
• Leaks in pipes and fixtures
• Broken refrigerators pooling water on the floor
• Leaks in windowsills and windowpane seals
• Condensation from air conditioners and other air filtration devices
• Improper weather sealing
• Flooding and hurricanes

For effective mold prevention, it’s important to eliminate the source of water leakage before water leakage becomes water damage, and water damage becomes unsightly mold. While there’s not much you can do to prevent natural disasters such as floods, though, you can still prepare in advance by sealing your house as much as possible – and beginning water cleanup immediately after the danger has passed.


Don’t Wait Until It’s Too Late


Your best mold prevention strategy is to avoid a problem in the first place. Regular home inspections can detect issues with leaking roofs, windows, pipes, and other issues before they happen. Proper home maintenance can go a long way toward mold prevention while preserving the safety and integrity of your house. If you find you do have a problem, don’t wait to address the issue. Being immediate cleanup and hunt down the water damage at the source before it spreads any further and your mold growth becomes a mold infestation.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

How Often Should You Clean a Dryer Vent?

5/9/2018 (Permalink)

How Often Should You Clean a Dryer Vent?


A home clothes dryer that is not regularly cleaned and maintained can cause a fire and result in extensive property damage. Approximately 2,900 clothes dryer fires are reported each year in the United States, and a dryer fire poses a similar risk of severe injuries as any kind of residential fire. The primary cause of home dryer fires is failure to clean lint filters and vent pipes. The best way to prevent a lint fire is to gather and dispose of the lint that collects while drying laundry on a regular basis. Here are a few guidelines on how often to clean dryer filters and vents.

• After every load, you should clean out the lint filter of your dryer.

• A few times a month, you should check the back of the dryer to make sure that lint is not building up.

• Every three months, you should clean lint out of the vent pipe connected to your dryer. Use a snake tool to get lint that has collected further into the pipe than you can reach. Removing excess lint from in and around your dryer is essential for preventing a lint fire.

• Every six months, you should clean the lint filter in your dryer with a nylon brush, or clean the filter more frequently as it becomes clogged.

• Whenever necessary, you should have your dryer cleaned by professionals, particular if the appliance has become less efficient and it takes longer to dry clothes.

Dryer fires are more likely to occur during the fall and winter months, with the month of January seeing the most dryer fires. If you experience a dryer fire, you should call firefighters to make sure that the blaze is extinguished. You may also want to contact a residential damage restoration service Carrollton, TX to repair damage to the area surrounding your laundry machines after a lint fire

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

3 Easy Ways To Beat Mold and Mildew Buildup in Your Bathroom

4/15/2018 (Permalink)

Even when bathrooms look clean, mold and mildew may be lurking. Fortunately, there's plenty that commercial property owners in [City, State], can do to keep their bathrooms clear. These tips will likely help with most bathroom mold and mildew clean ups you happen to need.


1. Avoid Moist Environments


Mold and mildew love moisture. Humidifiers, air conditioners, and inadequate ventilation systems create moist—and therefore moldy—bathrooms. This is bad for property owners and likely even worse for the people using the bathrooms.

In most instances, the best way to keep bathrooms mold-free is to be proactive. If able, avoid using humidifiers. If they're essential, consider cleaning them weekly. The same goes for air conditioning units: clean them often and ensure there are no leaks. To ventilate bathrooms, always open windows, especially after occupants have taken showers.


2. Dispose of Mold Properly


Mold and mildew are typically persistent. Even when you do your best to keep them out of your bathrooms, they can still appear. Therefore, knowing how to perform an adequate mold and mildew clean up is essential.

First, use a respirator. One should never clean mildew without them. Next, dispose of and replace any moldy materials you can. Yes, this even includes things such as grout and caulking. Though they're difficult to replace, mold can sneak deep into them without necessarily remaining visible. Replace what you can, and then scrub what remains with bleach.


3. Stay Vigilant


Mold and mildew are most likely to strike when you're not prepared for them. Therefore, you should check your bathrooms regularly. Assuming they're mold-free is often a big mistake.

One telltale sign of mold is its smell. If a bathroom continues to smell peculiar, even after cleaning, it's possible you have mold or mildew lurking within. In addition, mold buildup often becomes visible to the naked eye, especially when it collects in showers, sinks, or corners of the room. The bottom line: don't pretend mold will leave your bathroom alone. Check constantly.

Bathroom mold and mildew clean up isn't as difficult as it may seem at first glance. With the proper preventative measures, the right techniques, and the correct mindset, commercial property owners will likely be able to beat it. Do your best to stay mold-free.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

4-Step Business Continuity Plan

4/8/2018 (Permalink)

Every business in Carrollton, TX, should have a business continuity plan (BCP) in place. Also known as an emergency response plan, this document details what to do in case of an emergency or disaster where the business cannot run in a normal capacity. Events such as cyberattacks or catastrophic weather can derail a business if precautions aren’t taken beforehand to mitigate the financial impact.


1. Identify Risks


You should identify all of the business operations that are sensitive or critical. You should determine the key operations and answer these questions:

• What if all digital communication were inaccessible due to a cyberattack?
• How many and which staff members are critical for minimum daily functions?
• Which outside vendors are necessary for continued operation?


2. Develop Safeguards


Once you have identified the critical components of the business, you should develop plans to implement in case these functions cease. Use these questions as a guide:

• Can some of your employees work remotely?
• Is there an alternate site that can be used to resume operations?
• Do you have, or can you create, partnerships with some other businesses to provide resources in case of an emergency?


3. Test Procedures


Emergency services, such as police and fire, occasionally set up mock disasters to test their response teams. Businesses can do the same type of full-scale drill to test the viability of the business continuity plan procedures. If that seems excessive, simply walking through the procedures with the teams can also work. Knowing that a plan is in place and knowing the step-by-step processes may be all that is needed.


4. Review Processes


Once all of the procedures are in place, periodically review them to make sure that they are still relevant. If any aspect of the business has changed, the BCP should change also. New employees should be versed on important aspects of the emergency response plan.

The business continuity plan does not have to be long and complicated, but it should have pertinent information to help your business resume operations during or after a disaster or emergency. Having this plan in place, testing it, and periodically reviewing it for relevance can make a difference between success and failure during times of crisis.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

Essential Tips for Recovering From Storm Damage

4/3/2018 (Permalink)

Stepping outside your home after a severe storm can be traumatic. The damage to your home and property may range from light to severe. You can take heart that a restoration specialist located in Carrollton, TX, should be able to help you clean up and rebuild from almost any damage. Before help arrives, you can use these storm tips to begin recovery.


Safety


Safety is your first priority. Look for downed power lines, trees that were weakened and are at risk of falling, potential structural damage to your home, and any other dangerous storm destruction.


Adventure


Make these storm tips fun by having an adventure. Attitude can make a huge difference in how you and your family fare before help arrives. A cheerful, adventurous attitude can drive shock away and lift everyone’s spirits, especially if you have children with you. If you have to spend a night or two outside, frame it as a camping trip.


Company


Whether you are alone or with your family, try to get together with other people, especially neighbors who may also be alone or need help. Hardship can bring out the best in many people. You can band together to accomplish much that you couldn’t otherwise manage, such as food preparation, shelter setup or cleanup, or even fire starting if it’s particularly cold weather.


Information


Search safely to find a radio, television, telephone, or other useful communications device. News channels and emergency broadcasts can provide valuable guidance to help you know when you may expect rescue crews.


Water


If help is likely to be more than a day away, water could be the biggest threat to the health of you and your family. Stored water can be a real help. If you don’t have safe water, be sure to purify the water you can find. Here are a few ways to purify water:

• Boiling
• Iodine solution
• Chlorine drops
• Filtering

Following these storm tips can go a long way toward ensuring your family’s safe recovery from the effects of storm damage. If you live in Carrollton, TX, consider contacting a restoration company. These companies specialize in cleaning up after most types of disasters and can even help with general home problems.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

What Is the Difference Between Mold Removal and Mold Remediation?

3/30/2018 (Permalink)

Black mold has a well-deserved bad reputation in Carrollton, TX. If you have noticed mold growth in your home, you are likely looking for the best way deal with it. A quick online search reveals firms that offer both mold removal and mold remediation. As a diligent homeowner, you may wonder which one is right for you.


The Mold Removal Myth


When you think of mold removal, you probably envision eliminating mold growth from your home. Unfortunately, doing so is virtually impossible. Because mold spores are microscopic and exist essentially everywhere, complete mold removal is a myth. Instead, a qualified remediation firm engages in mold cleanup to contain dangerous black mold spores.


The Mold Remediation Process


Successfully remediating mold requires technicians to perform the following tasks:

• Locate and address sources of moisture
• Clean contaminated areas
• Remove mold-infested drywall and other materials
• Filter air
• Restore affected areas to pre-infestation condition

As an informed homeowner, you should realize that mold spores exist throughout your home. Because you simply cannot remove all mold spores from your house, you shouldn’t fall victim to the mold removal fallacy. Instead, understand the nature of mold spores and learn how experienced technicians protect your home from the negative effects of harmful mold. By thinking of containment in terms of mold cleanup rather than mold eradication, you can likely achieve better results from your remediation project.


Taking the First Step


Even though mold spores are practically everywhere in your home, most mold is harmless. The dangerous types of black mold often eventually make themselves known. When mold grows, it usually becomes visible to the naked eye. It can also cause a bad odor to permeate throughout affected areas. If you suspect your home in Carrollton, TX, has been infiltrated by mold, requesting an inspection by a qualified technician is often a good first step to successfully remediating it.

For more information, visit us at http://www.SERVPROcarrolton.com.

Do You Need Mitigation or Restoration?

3/19/2018 (Permalink)

If you’re asking if you need mitigation or restoration, you’ve likely had water damage and are looking for a flood cleanup company for your business in Carrollton, TX. While related, they are different, so you need both.


What Is Mitigation?


When you have any kind of water damage, one of the first things you think of is keeping it from getting worse. Take these quick steps to start recovery:

• Cut off the main power supply to reduce the possibility of injury or fire.
• Block additional water from entering the area if safe and practical to do so.
• Prevent as much water as possible from spreading into other areas.
• Remove any easily portable items that can hamper mitigation efforts.

A flood cleanup company can help you take additional steps in the mitigation process. Water easily enters areas that aren’t open to your view. Experts can bring in modern water extraction equipment to further minimize damage any hidden water may cause. It’s also important to keep air circulating to assist with drying. This is usually accomplished by using commercial fans and/or dehumidifiers.


What Is Restoration?


Restoration is the process of getting everything back to normal and usually takes longer than mitigation. At a minimum, it typically involves using more sophisticated methods or equipment to locate and remove hidden pools of water. Technicians with expertise in structural drying and odor control can determine how best to accomplish both of those tasks to help reduce the financial impact of the damage. Depending on the scope and severity of the loss, restoration can include major structural repair. The restoration company you choose can manage the project to completion, relieving you of that responsibility so you can concentrate on serving customers.

Storm damage doesn’t always occur during business hours. A flood cleanup company in Carrollton, TX, that responds no matter when you call can help to minimize the impact repairing water damage can have on conducting your business.

For more information, visit us at http://www.SERVPROcarrolton.com.

Stunt Mold Growth In You Home or Business

1/26/2018 (Permalink)

Mold cannot be completely removed from our environments.  It is a natural part of our environment and exists in microscopic spores.  Many restoration businesses advertise "mold removal" and even guarantee to remove all mold. This isn’t possible.  What you are going to be doing, instead, is removing the triggers in your home that cause mold that cause large amounts of mold growth.

Where Mold is Likely to Grow

Mold is likely to grow in places that are dark, warm, & humid. These places include kitchens, bathrooms, and laundry rooms.  It’s also likely to grow in places that have previously had a water damage that wasn’t dried properly.  If you smell something musty in the air or see black spots growing on your walls, you may have mold.

How to Control Mold Growth

  1. Fix anything that is leaking.  That includes pipes, windows, and roofs.  A leaking structure or pipe that isn’t fixed will eventually cause mold growth and damage the structure that is absorbing its moisture.  Most people discover a leaking roof or pipe when they see secondary damage to their home, like a small pool of water on the floor or a water spot on their ceiling.
  2. Control the humidity in your home.  Mold likes to grow in high humidity.  An appropriate humidity level for your home is 40-50% Relative Humidity (RH).  In the winter months, it may be lower than 40% RH.  You can purchase a home hygrometer (a humidity meter) and temperature gauge at your local home and hardware store or online for less than $10.
  3. Ventilate humid areas.  Humid areas in homes are typically the kitchen, shower, and laundry areas where warm water is used.  After doing any of these activities, turn on your ventilation fan.
  4. Hire an experienced and proven water damage cleanup company.  If your property experiences flooding, hire a company with a record of successfully cleaning water damages from properties.  This company should extract water and monitor your property as it dries.  Ask for documentation to verify your structure has been properly dried.

If you find or suspect mold growing in your home, call us.  We will assess your property and, if anything is found, remediate your mold and help you find the cause of the mold and fix it.

Free, No Obligation Mold Assessments

SERVPRO of Carrollton is ready to come alongside you and control the growth of mold in your home or business. We're available 24/7 at (972) 446-0383.

Check Out Our Facebook Page!

1/22/2018 (Permalink)

Just in case you haven't already, you should go take a look at our SERVPRO of Carrollton  Facebook page!

It's an easy way to keep up with any and all of our events, reviews and a great way to contact us.

If you're still deciding on if we're the best choice for your water damage situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Carrollton Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Four Signs You Might Need A New Water Heater

1/17/2018 (Permalink)

Hot Water Heater Diagram

Hot water is sometimes a luxury (bubble baths and long showers) and sometimes a necessity (laundry and clean dishes). So, when a water heater fails or ruptures, it can leave you in the cold as well as causing thousands of dollars in water damage to your home or business. In the event your property is flooded or damaged, it is imperative that you seek a reliable and well-respected flood and water restoration company to remediate the damage.

Here are some signs you might need a new electric or gas water heater:

  • Rust around the base of the water heater. A common sign that your water heater is leaking is rust around the base, on the floor or near the drainage tap. This means the base is compromised. Even if there isn’t any visible pooled water, there could be a very slow leak that is causing the rust and if so, it won’t be long before the bottom of the unit totally fails and you get a flood of hot water.
  • Unusual noises. Hot water heaters and tanks that make knocking noises, creaks, whines or bangs should be examined and assessed by a plumber as quickly as possible. These annoying and often loud noises could be a sign that the heating element is struggling to keep up with the demand. If you live in an area with hard water, it is possible that there is heavy sediment at the bottom of the tank keeping the water heater from performing optimally. If so, a thorough flushing of the system should correct the problem. However, if left untreated, it is possible for the heating element to fail or burn out.
  • Fluctuating temperatures. Of course, if you are experiencing water that is too hot or not hot enough, your water heater may need to be repaired or replaced. Broken heating elements or gas thermocouples are often to blame when the water doesn’t get hot, and those can be replaced without replacing the entire unit. However, if you are already having work done to your water heater, have the tank itself checked for cracks, fissures or other signs of weakness. These could cause a tank failure, resulting in a flood in your home or business. The cost to replace your water heater now could end up being cheaper in the long run.
  • Tankless water heaters can also cause water damage. Tankless water heaters are becoming more popular, but don’t think that just because there’s not a tank of water connected that you can’t experience massive water damage. Check the couplings and the hoses at least once a year to ensure everything is still working properly. If you are going out of town, you might consider turning it off all together, as the emergency couplings can sometimes fail. And as with a regular electric or gas water heater, look for signs of leaking such as rust, dampness and changes in water temperature.

SERVPRO of Carrollton regularly sees properties each year affected by failed water heaters. Often kept in the attic or garage, when units fail and cause a flood, it’s usually personal items, family heirlooms and photos that are damaged. Fortunately, our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition.

For emergencies and other situations, call (972) 446-0383 anytime to reach your area flood damage experts, SERVPRO of Carrollton. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

What Causes Drain Issues?

1/12/2018 (Permalink)

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Restoring Your Carrollton, TX Commercial Property After A Water Damage Event

1/8/2018 (Permalink)

Flooding and water damage events at Carrollton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges


Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Carrollton, TX


SERVPRO of Carrollton specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Carrollton Home

12/14/2017 (Permalink)

SERVPRO of Carrollton and Bent Tree has staff that are IICRC certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies and employees. 

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, fire restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Carrollton and Bent Tree-
SERVPRO of Carrollton and Bent Tree specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and has certified IICRC employees. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Carrollton 24 Hour Emergency Water Damage Service

12/6/2017 (Permalink)

SERVPRO of Carrollton and SERVPRO of Bent Tree is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (972) 446-0383

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carrollton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carrollton and Bent Tree-

SERVPRO of Carrollton  and Bent Tree (Far North Dallas) specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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