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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Causes of Commercial Water Damage

4/10/2020 (Permalink)

ceiling leak Water Damaged Ceiling

Here are the common causes of commercial water damage:

DAMAGED WINDOWS

In commercial buildings, water damage is often caused by windows that are not properly sealed. Damaged windows can cause moisture to seep in, which triggers a lot of problems including mold build-up and warped wood and drywall. Resealing windows is important as caulk can break down over time.

DAMAGED PIPES

Broken pipes can stem from many reasons, such as changes in pressure, deteriorated water supply lines and sewer drains, and cold weather (freezing temperature can cause pipes to burst). Bulging walls, water stains on walls or floors, cracked or loose tiles, and musty smell – these are all signs of damaged pipes. Detecting leaky pipes is challenging and it usually requires some specialized water leak detection equipment.

BUILDING FOUNDATION

If gutters are not cleaned regularly, they can get clogged, causing water to leak into the property through the roof or the foundation. One of the most common signs of leaks in building foundations are puddles nearby or framing that has become wet. Having Poor drainage systems can also lead to water damage in your foundation.

ROOF LEAKS

A leaky roof can cause ceiling damage, mold or mildew issues, fires from shortened wires, and compromised structural integrity. Exposure to heavy rains and snow make roofs vulnerable to damage. Moreover, incorrect snow/ice removal can also trigger water damage in roofs.

HVAC PROBLEMS

HVAC systems work by heating or cooling the air through a series of ducts. Over time, these ducts wear out and get damaged, resulting in leaks. The HVAC system should be cleaned and the excess water from the condensation reservoirs has to be removed to prevent water damage.

SEWER CLOGS

Sewer water contains bacteria and other pathogens that cause illnesses and infections. If you see signs of sewage damage, such as gurgling sounds or water backing up out of the drain or toilet, you should call water damage and restoration professional immediately.

SPRINKLER SYSTEM LEAKS

Other causes of water damage in commercial buildings are leaks in sprinkler systems. Signs of sprinkler leaks include wet surfaces like drywall and carpets, presence of mold, and standing water. Regularly inspect your sprinkler systems for leaks and moisture.

SERVPRO of Carrollton is available 7x24x365.  Please call 972-446-0383 if you need assistance with a commercial property. 

Making and Keeping the Workplace Safe and Healthy

3/23/2020 (Permalink)

Safe and hygienic Workplaces Safe and hygienic Workplaces

Summary: SERVPRO of Carrollton offers six steps to prevent the spread of infectious diseases in the workplace.

Time is money in the workplace. So both employers and employees can not afford lost work time due to sickness. According to a recent study by the Integrated Benefits Institute, employees covered for sick time and other lost time benefits are absent from work due to illness. And it's approximately 893 million days annually. Impaired work performance due to illness incurs an estimated 527 million lost workdays.

The number of employee absences totals at almost 1.4 billion days annually, which is larger than every nurse in the US missing a year of work.

It Pays to Stay Healthy

“To put this in further context, the cost of poor health to employers is greater than the combined revenues of Apple, Amazon, Microsoft, Netflix, eBay, and Adobe,” said Thomas Parry, Ph.D., IBI President.

Whatever the expenses maybe, promoting and maintaining a healthy workplace and a healthy workforce yield a significant return on investment (ROI).

Recent news reports chronicle the emergence of a new strain of the coronavirus, COVID-19. What is COVID-19? It is a contagious disease caused by severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). The disease has spread around the world beginning in 2019, resulting in the 2019–20 coronavirus pandemic.

Most cases have only mild symptoms which include fever, cough, and shortness of breath. Some people experience muscle pain, mucus, and sore throat, as well. Some cases do progress to pneumonia and more serious illness. The fatality rate is estimated between 1% and 5% but varies by age and other health conditions. The infection spreads through respiratory droplets from coughing. Once a person has been exposed to COVID-19, the onset of symptoms is, on average, about five days.

SERVPRO of Carrollton encourages everyone to protect themselves and others by following the precautions offered by the CDC. They recommend the following measures:

  1. Washing hands often with soap and water for at least 20 seconds or use a hand sanitizers.
  2. Avoid close contact with people who are sick.
  3. Avoid touching the eyes, nose, and mouth with unwashed hands.
  4. Seek medical attention if one becomes sick, then stay home and self-quarantine until recovery.
  5. Cover the nose and mouth with a tissue when coughing or sneezing.
  6. Wear a facemask if one becomes sick.
  7. Clean and disinfect frequently touched surfaces daily.

Workplace Specific Health Strategies

What can employers do to promote a healthy work environment in light of COVID-19 or any other infectious diseases?

A simple and efficient path to promote workplace health includes the following items:

  1. Encourage hand washing with real soap for at least 20 seconds.
  2. Put hand sanitizer in numerous stations around the office or facility.
  3. Provide disinfectant wipes for employees to wipe down surfaces such as keyboards, mouse, desk, chair, pens, stylus, pencils, touch screens, etc.
  4. Allow employees to wear disposable gloves.
  5. Remind employees of the company's sick policy. Sharing COVID-19 or Influenza with workspace mates or the production crew could be very costly to all involved parties.
  6. Coordinate with the facility cleaning team regarding special measures to be taken during flu season or during periods of significant employee sickness.

These measures are very basic yet they go a long way to keep the workplace healthy and happy.

When is the right time to call in a professional cleaning service to clean, disinfect, and sanitize the workplace?

Seeking consultation and assistance from a highly trained, well-informed, and experienced cleaning professional to address workplace health and hygiene is both proactive and pre-emptive. Losing multiple teams or crew members to an outbreak of an infectious disease for a week or two could crush production efficiencies. An office or sales force outbreak could slow or halt sales generation and depress a revenue cycle. The cost of an absentee employee is so much more than paid sick leave.

A qualified cleaning professional can provide prevention strategies for a business as well as for a school, daycare or church. People recognize SERVPRO as the industry leader for water and fire damage restoration and disaster recovery. The SERVPRO team also specializes in commercial cleaning at a level that exceeds other cleaning services. Using advanced restoration and cleaning equipment, SERVPRO experts clean to the deepest level. Adhering to CDC guidelines, they use only the safe and hospital-grade solutions to wipe out germs and bacteria.

For a deep clean that can address germs and infection in an office workspace or industrial environment, the SERVPRO team offers a comprehensive solution that includes disinfecting all floors and flat surfaces. Cleaning the air ducts, HVAC system, and blinds and removes dust and mites that can cause or worsen a reaction. Since COVID-19 causes inflammation throughout the lungs, removing dust reduces exposure to particles that exacerbate inflammation. SERVPRO can clean the drapes, upholstery, and carpet where dust, dirt, and germs hide. They can also address the more heavy-duty situations out on the plant floor and in the canteen, showers, and restrooms.

SERVPRO can make any business look, smell, feeling fresh and clean at the same time making it a sanitary and safe environment. Most people only think of a flooded basement, a sewage spill, fire damage, or disaster recovery when they think of SERVPRO. But the professionals at SERVPRO have been providing deep clean and regular maintenance for businesses, schools, daycares, churches, and homes for decades. They are the pros who know how to serve.

For more information about commercial cleaning services, call SERVPRO of Carrollton at (972) 446-0383.

We are Cleaning Experts-

3/17/2020 (Permalink)

Here to Help Graphic 7x24x365

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Carrollton, 972-446-0383

How to spot Water Damage in your home.

3/14/2020 (Permalink)

In general, a house is one of the biggest investments you will make in your lifetime. In order to protect that investment, you should vigilantly look out for household problems and address them before they worsen.

One such dreaded homeowner issue is water damage. If left unattended, residential water damage can detrimentally impact the structure or spawn other complications, including mold that poses a health risk to inhabitants. Here are several methods for detecting water damage within your house.

1. Check the Floors
No matter what kind of flooring you have, it will manifest signs of water damage. For tile and wood, look for cracked, buckling or warped flooring. When it comes to carpet, be wary of damp spots, gradual rises, soft spots or the smell of mold and dampness.

2. Look for Stains
Water stains on the floor around the bathtub, toilet or sink, as well as stains on ceilings and walls, are some of the most obvious signs of water damage. Unusual stains could indicate there is a leaky pipe or drain inside the wall. Cracks in the drywall or areas that appear swollen and are soft to touch also may signify trouble. Peeling paint is another sign of loose water within wall spaces. As the drywall gets saturated, paint can lose adhesion.

3. Inspect Outside
Observe the exterior of your house. What you want to look for are pools of standing water that can indicate poor drainage in the yard, gutter spouts that aren’t transporting water far enough from the house or leaky rain gutters. Any of those issues could threaten the foundation of your house. Additionally, common signs of water damage on the roof may include pools of water; cracked, curled or missing shingles; or broken flashing.

4. Watch for Rust and Mold
Inspect your water heater and check for rust on the tank or damp spots on the floor. A rusted tank could indicate a slow leak. Additionally, corrosion around pipe connections could be caused by water seepage. Visual signs of active mold growth mean moisture is contacting microscopic mold spores, often in the nooks and crannies of your home. Finally, don’t rely solely on sight. When water stagnates, mold and bacteria can grow, producing a musty, unpleasant smell.

If you are looking for water damage experts please give us a call at 972-446-0383.  SERVPRO of Carrollton is here to help!

Signs of Mold

3/2/2020 (Permalink)

mold on basement wall Mold Growth in Basement

Signs of Mold-

Signs of mold can mean you need a mold inspection. If mold is hidden then you will only find out about it by noticing mold signs.

By noticing mold signs you can find mold early. This can save you a lot of money and a lot of trouble, since you can stop mold before it becomes a much bigger problem.

Mold Smell

Another sign of hidden mold is a moldy smell. If the smell is worse in certain rooms then the mold is probably growing near that area.

If the mold smell gets worse when the air conditioning or heating is on then there could be a mold problem in the HVAC, or in your air conditioner or heater.

Seeing Mold

Sometimes people see mold without realizing. You might have to look closely to identify mold. People often have mold growing in their bathroom, on the grout between tiles. However they do not realize it is mold.

People also might ignore small amounts of mold, even though they can see it. However small amounts of mold means there is enough moisture for mold to grow. It can mean there is more mold in the home.

For example, mold hidden behind a wall eventually grows through. This leads to small spots of mold on the inside wall.

Humidity

Another potential mold sign is humidity. High humidity can lead to condensation and water accumulation. Things also take longer to dry out when the air is humid. Some molds can live off humidity in the air.

A humidity level above 60% can lead to mold growth. It's best to keep humidity between 30% and 60%. You can buy humidity monitors to keep an eye on the humidity in your home.

If you live near water, such as the coast or a lake, the humidity may be high. Using air conditioning and HVAC can also change the humidity levels indoors.

Condensation

Condensation may create moisture problems, because the water from condensation can build up. Condensation is also a sign of humidity.

Condensation often occurs on cold surfaces, such as windows and metal pipes. This is because when water vapour in the air touches a cold surface, it cools and becomes liquid.

If you often see condensation, it could be a sign of a moisture problem, and perhaps a mold problem.

Water Leaks

Water leaks can be a sign of mold. Leaks in pipes and roofs are the most common. Cracks in walls can also let in moisture. Leaking taps can also create moisture problems.

Leaks are often hidden (for example inside wall cavities or in the attic). If a leak is undetected for a long time, it is very likely to cause mold. If you discover a leak then you should check for mold.

Leaking Roof or Attic

Signs of a leaking roof are water damage on the ceiling below the attic. There will also be signs of water damage in the attic.

Cracks and splits in the roof are another sign. Beams that have gotten moisture in them become weakened. This can lead to the roof sagging.

Flooding

Another sign you could have mold is if your house has been flooded in the past. Flooding that left materials, like drywall, wet for more than 24 hours probably caused mold.

Past flooding can be a sign you have hidden mold (eg inside wall cavities). It can also be a sign of mold problems in the basement.

Damp Basement

The basement is one room which usually doesn't get much ventilation. It is usually cold too, which can lead to condensation. Water can end up running down into the basement, also. If it floods, the basement is usually the worst affected room.

If you notice your basement is often damp, this could be a sign of a mold problem.

Water Stains

Another sign of a water problem is water stains on walls, ceilings and other surfaces. Often stains will be yellowish. If there is mold growing the stain might be darker.

Ceiling leaks often cause water stains in the walls and ceiling. Stains around windows can also be a sign of water intrusion.

Why SERVPRO?

2/14/2020 (Permalink)

Each morning at 8:00 am sharp, the entire staff of SERVPRO of Carrollton begins with a meeting in our conference room.  We use this morning meeting to discuss the calls that have come in from the previous day and to assess what work is scheduled for the day ahead.  This daily meeting is just one example of the team approach SERVPRO takes in providing quality work to our customers. As the Corporation celebrates its 50th anniversary this year, we take the corporate theme of “One Team” to heart by making sure that all team members, from the front office to the crew of technicians, know that they each play a role in getting the job done.  SERVPRO of Carrollton is locally owned and is recognized as a Top 100 franchise among over 1700.  

SERVPRO handles restoration work on both residential and commercial structures for damage from water, fire, smoke, sewage, and mold. Many of our jobs come from everyday mishaps such as leaky supply lines, busted pipes or backed-up toilets. We have staff members who deal directly with insurance claims submitted for damages and with an on-site showroom of flooring samples, tiles, cabinetry and more, we can take the stress out of getting a property back to preloss status. 

One service SERVPRO offers to businesses is the Emergency Ready Profile (ERP) mobile app. Business owners can schedule a free, no strings attached appointment with an account manager to assess their properties and identify where shutoffs are located and whom to call should disaster strike. Having an ERP can help give business owners peace of mind should they need to take days away from their property for vacations or other absences.

We're a business no one hopes to need, but our hope is that we can assist both homeowners and business owners to be prepared, and to know who to call in such an emergency. 

We are always here to help!

How is Hail Formed?

2/12/2020 (Permalink)

Hail Formation Hail Formation

Hail storms occur as a result of severe thunderstorms. Hail forms when the strong updrafts in thunderstorms send falling precipitation back towards the top of storm clouds, where temperatures are below freezing. Drops of precipitation freeze, forming small hailstones, which continue to grow as they rise and fall with the storm drafts. Hail finally falls to the ground when the winds can no longer support the weight of the hailstones. 

When and where do hail storms occur?
Hail storms are more likely to occur in the spring and summer months, when temperatures and humidity soar, creating ideal conditions for thunderstorms and, therefore, hail.

If your property is damaged during a hail storm and you need advice on the restoration process, please give SERVPRO of Carrollton a call at 972-446-0383.

The Do's and Don'ts of Fire and Smoke Damage!

2/3/2020 (Permalink)

House damaged by Fire! Seek Professional Assistance before entering a home that has Smoke and Fire Damage.

While fire damage restoration is better left in the hands of professionals, there are some things you can do on your own. Take note, however, that DIY fire restoration is something you want to do only when the severity of the fire and smoke damage is small.

Fire damage can be a devastating experience both for home and business owners. Fire damage is difficult to overcome and repair, but there are simple things you can do to motivate the process. When you’re wondering what to do after a fire, here’s a look at things to do (and things not to do) during the fire clean-up process.

HOW TO CLEAN SMOKE OFF WALLS AND CEILING

In the aftermath of a house fire, you might be tempted to start cleaning your home right away. However, take note that cleaning smoke damage, as well as fire damage, involves some health and safety precautions. Before getting started, call a fire marshal to know whether it is safe to enter your home.

Be sure to open doors and windows whenever possible to allow air to circulate when performing a fire and smoke cleaning project. Toxic fumes and chemical compounds from burnt objects can harm your health. Wear proper gear and clothing, including gloves and mask. Additionally, place a drop cloth, plastic sheet or tarp on the floor to prevent the soot stains from the ceilings.

The first step on smoke damage repair is to clean loose soot on the surface of the walls using a vacuum cleaner. Aside from using a vacuum, effective soot and smoke cleaner is a dry chemical sponge. Wipe the soot off the walls and ceilings. Trisodium Phosphate (TSP) is another effective cleaning solution. Add a tablespoon of TSP in gallon warm water. Using a sponge, wipe off the soot vigorously from your walls and ceilings. Alternately, you can mix a solution of white vinegar and warm water to clean soot.

CLEANING SMOKE DAMAGE FROM HOUSEHOLD TEXTILES AND CLOTHING

Many people struggle with how to get smoke damage out of clothes.

  1. The first step to cleaning smoke damaged clothes is to remove those that are beyond repair. Next, sort the smoke damage clothes according to their fabric type and washing instruction.
  2. Remove as much soot as you can before washing the clothes with water. This can be done by giving each clothing item a gentle shake or using a vacuum cleaner.
  3. Different types of fabric require different methods of removing soot and smoke damage. For example, 50/50 polyester-cotton blend is best cleaned using a liquid detergent while 65/35 polyester-cotton blend may require powder detergent and bleach.
  4. Lastly, deodorize your clothes. Even after washing and drying clothes and household textiles, they may still have a residual smoke smell. Usually, it will take up to five launderings before the smoke odor is fully removed.

REMOVING SMOKE ODOR FROM YOUR HOME

Even after a fire cleanup, the odor can linger for long if not addressed properly. In fact, odor removal is the most exhaustive part of fire damage cleaning.

The best way to clean smoke damage is to remove soot and charring. Of course, you first want to asses the extent of the damage and whether it is more practical or reasonable to hire a professional or do it on your own.

It is critical to remove the source of the odor. Items that can no longer be salvaged should be discarded immediately while those that can still be rescued should be cleaned as soon as possible. To clean them, you will need a wet sponge for hard, porous surfaces and a dry sponge for hard, less porous surfaces. Use air movers to improve ventilation.

Thoroughly clean all furniture and other items in your home to get rid of the smoke odor. Mix a solution of water, some baking soda, vinegar, and detergent to clean various surfaces. You can also place odor absorbers such as charcoal, baking soda, odor-neutralizing gel beads, and an air purifier. You can use air freshener or scented air filter as well.

DOS FOR FIRE DAMAGE RESTORATION

Your checklist for after a fire should contain certain non-negotiable tasks, including:

  • DO contact a certified restoration specialist: Make sure you immediately contact a certified fire and smoke restoration professional for remediation services
  • DO turn off utilities: Turn of water, electricity, gas, and any other utilities until a professional can evaluate if any of these systems were damaged during the fire.
  • DO break out the vacuum: A professional should provide service, but you can enhance the professional’s chances of success by doing the first pass on your own. Use a vacuum with a brush attachment and go over your upholstered furniture. Your furniture will look better as soon as the soot is removed. Also, cover your furniture with a sheet if you need to sit on it while waiting for professional help. This will prevent the soot and ash from grinding into your upholstery.
  • DO address your carpets, floors, and countertops: Give similar treatment to your carpets. Vacuum them for an immediate and superficial improvement over the damaged state. It will help prevent soot from grinding deeper into the carpet’s roots. Countertops and hardwood floors should be wiped clean to prevent the soot from deeply staining and clinging to the surfaces.
  • DO check your appliances: Your utilities should be off. Make sure empty your freezer and refrigerator, and leave the doors open to prevent mold and mildew. Likewise, winterize your plumbing and drain your hot water heater and boiler. In the absence of heat during the fire damage restoration process, fluids can freeze and cause burst pipes and other damage.
  • DO take care of pets: Remove pets from your fire-damaged home. Lingering soot and smoke can be harmful to them.

DON’TS FOR FIRE DAMAGE RESTORATION

Your checklist should also include several things to avoid at all times, including:

  • DON’T use your AC, heater or electronics: Wait until a professional arrives on the scene — same with electronics like the television, computers and DVD players. Turning on electronics can create greater damage.
  • DON’T clean walls or clothing: Also, do not clean walls, ceilings and other similar surfaces, and wait to clean your clothing and similar garments. A professional should examine them first and provide advice.
  • DON’T eat leftover food: Never eat anything that was in the home during the fire. It is most likely not safe to consume due to contamination from smoke, soot, or contaminants introduced to the environment when the fire was being extinguished.
  • DON’T wipe away powder from extinguishers: Forgo trying to clean up any staining from the powder discharged by a fire extinguisher. It is best to let professionals guide the clean-up of these areas.

These are some basic guidelines for preventing further damage and get a head start on cleanup, but they are not a substitute for professional restoration services. When in doubt, wait for the professionals. Upholstery, carpets and counters are fine to begin cleaning, but the rest is best left to the pros. And remember, never reenter a home until it has been cleared by the fire department or other local officials.

Only when you have been given a “go” signal by a fire marshal should you consider to start the clean up after fire damage. Always practice proper caution when handling fire restoration work. Wear proper clothing, gloves, and mask. The walls and ceilings are the surfaces that are most commonly damaged by fire and smoke. Insulation should be removed and replaced at any instance of a house fire.

Seeking professional fire restoration services is highly recommended if the extent of the damage is serious enough to address on your own.

ALWAYS CALL AN EXPERT

If you’re wondering what to do after a fire, it’s always tempting to start the cleanup process immediately, and do as much as possible. The best course of action is to hire a certified professional to provide expert knowledge and service. The situation requires specialized equipment and knowledge that only a professional can provide. A trusted professional will offer an after-fire checklist that will help speed along the fire and smoke damage cleanup process. Consulting a professional will help you restore your property back to like-new condition as quickly as possible.

SERVPRO of Carrollton is always HERE to HELP!  You can reach us at 972-0446-0383!

What To Do Until Help Arrives -Water Damage At Your Home

1/20/2020 (Permalink)

People Walking in a Flood High Flood Waters can be Dangerous

If you experience a water damage or flood at your home, there are steps that you can take to minimize damage to your property and keep your family safe while you wait for help to arrive. 

First, determine if it is safe to remain in your home. Water and electricity are a deadly combination and it is vital that homeowners understand these risks after a flood. Avoid areas of standing water where there are electrical outlets or devices. Never enter a room where you can see sparks or hear popping or buzzing sounds. If you see downed power lines, avoid them and contact your local power company immediately. If the flood waters have come in contact with any of your appliances, wiring, electronics or HVAC equipment, always have these items inspected to determine whether they are damaged or safe for use.

Also, be aware of areas where standing water or moisture have made areas slippery. It's better to avoid these rooms rather than risk a dangerous fall. Avoid rooms where ceilings are wet and sagging.

While you wait for help to arrive, remove any moisture you can from furniture and by mopping up floors if possible. Remove and prop wet upholstery and cushions and remove brightly colored rugs from wet carpeting. Pick up books, magazines and other items from the floor and if possible hang wet fabrics. Be aware that items become very heavy when wet. If you are unsure about whether you can safely move your belongings, wait for the restoration specialists at SERVPRO to handle the job!

We at SERVPRO of Carrollton and of Bent Tree understand that when you experience a flood or water damage in your home, you need help NOW. Call us at 972-446-0383 and our crews will be onsite quickly to start the drying process and make your home "Like it never even happened."

Do you have an Emergency Ready Plan for your Business in 2020?

1/12/2020 (Permalink)

Picture of Calendar Be Prepared!

With each new year, many people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster or a water or fire damage to strike, but you can be better prepared if you have SERVPRO of Carrollton set up an “Emergency Ready Plan”.  With an ERP in place, your business is "Ready for whatever happens," in 2020. 

In the event of an emergency, the ERP can help minimize the business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut-off valve locations, and priority areas.

The ERP also establishes SERVPRO of Carrollton’s professional team as your disaster mitigation and restoration provider, giving you access to more than 50 years of experience and a system of more than 1,700 franchises strong.

The ERP is a no-cost assessment.  By downloading the SERVPRO READY mobile app, this important information is stored electronically and can be accessed using your mobile device putting immediate help right at your fingertips. 

Preparation is key to making it through any size disaster, whether it is a small water leak, a large fire, or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get you back in your building faster following a disaster. Don't wait until disaster strikes- resolve to be READY by contacting SERVPRO of Carrollton today to establish your Emergency Ready Profile and be "Ready for whatever happens" in 2020.

Fire and Smoke Damage Restoration

12/27/2019 (Permalink)

Furniture Damaged by Smoke Smoke Damaged Furniture

The first substantial step is calling a knowledgeable fire damage restoration expert to assess the damage and develop an action plan to restore your home.  The quicker you act, the faster we can get your family back into and comfortable in your home.

SERVPRO of Carrollton is a preferred restoration company for many major insurance carriers meaning we have the experience and knowledge of working with your insurance company and adjusters. You have enough stress, let us offer our expertise and get you back into your home.

What does the Experience of SERVPRO of Carrollton mean for You and Include? 

It means you will be treated with dignity, respect, and receive customer service above your expectations. 

Our experience includes:

  • Securing your home and any belongings that may still be salvageable.
  • Repair and restore any portions of the home to the original condition.
  • Keep you informed the entire process of what is upcoming
  • Deodorizing and neutralizing the smoke and soot damage.
  • Work with your insurance company to get your home back to its original condition.

Moreover, the following services are completed concerning your home and its mitigation and restoration:

  • Complete Structure Repair & Rebuild
  • Odor control and deodorization to remove all traces of smoke odor
  • Board-Up Structure / Temporary Fencing / On-Site Security
  • Debris Removal
  • Structural Drying
  • Soot, smoke and residue removal
  • Dehumidification
  • Carpentry / Structure repairs
  • HVAC Cleaning and Decontamination

One call to SERVPRO of Carrollton can offer you the peace of mind that comes from knowing professionals are on the job and restoring your smoke damaged home to the home you once loved!   

You can reach us by calling 972-446-0383 7 days a week, 24 hours a day, 365 days a year.

Water inside the Wall

12/27/2019 (Permalink)

Wall Water Meter Water Meter Reading

Wall Moisture Meter Reading-

At SERVPRO of Carrollton, a restoration company, we use a variety of tools and instruments to locate the moisture in a building and to monitor progress when we are drying it. 

One we use heavily is the "wall meter", moisture encounter, which sends out and receives back a signal gauging moisture content in materials.

The reading on the drywall wall pictured shows the gauge meter to be buried past the scale face.  This is a very damp wall which needs dried out.

The 1" hole was drilled into through the drywall into the wall cavity.  This allows air from the drying equipment to get into and up the back side of the wall cavity as well as on the front side.

This picture came from a water extraction job In Far North Dallas, Texas.

The wall was successfully dried out and the replacement trim will cover the 1" hole.  One can see the trim line just below the meter.

After an extraction, our goal is to make your home or business restored "Like it never even happened".

SERVPRO of Carrollton 1-4-8

12/27/2019 (Permalink)

SERVPRO is your only local restoration company that follows the “1-4-8” rule of thumb.

 Every SERVPRO franchise is required to fulfill these guidelines:

1: One Hour: We guarantee that our customers will be contacted within one hour of their initial loss. When it comes to a water or fire damage, we know time is of the essence, and the faster our response time is, the less damage you are likely to encounter.

Here at SERVPRO of Carrollton, our response time is usually much faster than our one-hour promise.

4: Four Hours: If you decide you need our immediate assistance, we promise to be on-site and ready at your location within 4 hours to start the mitigation process. Again, we are usually on-site much quicker than our 4- hour promise, which our local competitors do not offer. We take pride in going the extra mile to provide excellent customer service.

8: Eight Hours: Within 8 hours, we promise to provide you and your insurance carrier or adjuster a scope of the damage along with a plan of action regarding your mitigation needs. We understand how keeping up communication is key for our customers’ peace of mind throughout the mitigation process.

At SERVPRO of Carrollton we guarantee to always follow Corporate’s 1-4-8 response time guidelines and strive to assist our customers even faster whenever possible.

If you have water or fire damage, don’t hesitate to call SERVPRO of Carrollton at 972-446-0383.

 We are always happy to help our customers feel “Like it never even happened.”

Why Choose SERVPRO? Our Advanced Equipment and Technology!

12/2/2019 (Permalink)

Racks of Drying Equipment "Like it Never Even Happened!"

At SERVPRO of Carrollton,  we strive to provide our customers the best service using our latest, up-to-date equipment and technology. We understand the stress that comes with experiencing a water or fire damage and our goal is to alleviate that stress as quickly as possible. We always follow the practices and standards set by the Institute of Inspection Cleaning and Restoration Certification (IICRC).

When we report to a water damage at a home or business, the first step is to determine the extent of the damage, and the areas affected. Our advanced moisture meters allow us to detect water that cannot be seen behind the walls or under your flooring, and exactly how saturated it is. We use our infrared cameras for areas that are harder to detect with the meters.

Once we determine the affected areas, we will set up drying equipment. Our industrial dehumidifiers and high-speed air movers are typically used in a residential or small water loss. The dehumidifiers help remove the moisture from walls, ceilings, and floors. The air movers increase air circulation, improving the overall drying time by helping to evaporate moisture in the air quickly. For larger commercial water damages, we use our high-grade desiccants to complete the drying process more efficiently.

Water and fire damages have the potential to cause powerful odors. We use air scrubbers and deodorization agents to remove these odors and help control air quality. Our air scrubbers remove chemicals, contaminants and gasses from the air through a filtration process. Our deodorization agents control the odors helping to eliminate them from the air all together.

If you have a water or fire damage, call us at 972-446-0383.

With our advanced equipment & expertise, we promise to make the damage feel “Like it never even happened.”

Key Reasons to Choose SERVPRO!

12/2/2019 (Permalink)

Servpro digital graphic Orange and Green Call us anytime- We are HERE to Help!

Home/business owners rely on SERVPRO of Carrollton to restore damaged property for tons of reasons. Here are just a few below:

  1. We Respond Promptly 

 You can reach us 24 hours a day and 7 days a week and 365 days a year. Our phones are answered by our trained-on call managers for the week outside business hours. Meaning that you will always to speak to someone who is able to dispatch crews to assist you.

  1. SERVPRO is Trained & Qualified

Our crew members have the best training through the IICRC (Institute of Inspection Cleaning and Restoration Certification). Along with the best training, SERVPRO of Carrollton has certifications through IICRC such as WRT, AMRT, FSRT, CCT and more.

  1. We Understand

SERVPRO of Carrollton understands the situation and how you feel when it comes to a loss. We’re on the same page with you when it comes to keep the cost down, remediate the damage and make your home or business look and feel “Like it never even happened.”

  1. Restore vs Replace Philosophy 

To someone who is untrained and experienced when it comes to a water or fire damage, it would make sense to replace everything. The drying and cleaning methods that we use allows us to save a lot more than replacing. The benefit of restoring is being cost effective, saving time and it gives the customer a peace of mind.

 SERVPRO of Carrollton is always here to help whenever you need it. If you discover water coming through the ceiling of your home at 4 AM, or you are notified by your building's security system that your fire alarm is going off and your warehouse is full of smoke, call us at 972-446-0383.

You will be speaking to a decision maker who is able to dispatch a crew and help you make it “Like it never even happened.”

We are LOCAL and care about the Carrollton Community!

11/12/2019 (Permalink)

7x24 Service Always Available to put our Customers at Ease! 7x24x365!

The effects of a disaster on your home can get felt immediately. From the impact that it has on the relocation of your family until the situation can get restored to the damages caused to the structure and the contents of the property, you need a team that can restore your house quickly.

Our office is a family run business that focuses on being on-time, efficient and providing quality services to our customers.

 We offer a fast response time and highly trained professionals capable of assessing the damage to your property and having the experience to overcome it.

We care about our customers and do what it takes to work with their insurance company to make the process smoother.

Something that makes our franchise a wise choice for those battling the effects of disasters like fire, mold and water damage is our fast response to the emergency. We have a 24-hour response team that can mitigate loss at your property by preventing the damage from continuing to spread throughout your home.

We have advanced technology that can extract water fast and start drying up damp areas on your property. This ability alone can help to starve out active mold colonies as our remediation technicians begin the preparations for removal of the organism, but also preserves materials affected by water loss incidents inside the house.

Our SERVPRO franchise is also a wise choice because of our highly trained technicians. When a water disaster strikes your home, you put your trust in those that come to help you restore the damage and get it back to preloss conditions.

We ensure that the professionals we dispatch throughout our service area are educated and experienced in the best practices and tactics to make restoration as fast and effective as possible without compromising quality.

Locally Owned Company with National Resources

No matter what the emergency, our SERVPRO of Carrollton response team is ready to help you 24/7 when you call (972)446-0383.

What Kind of Wind was that?

11/12/2019 (Permalink)

Large Tree on House Mother Nature can Wreck Havoc on your Home.

Wind is the unseen tormentor of Mother Nature.

Most of the time damage from storms are very visible and easily identifiable; but wind damage can often be hard to identify. Many of us are familiar with tornadoes that cause wind damage, and what we call straight-line winds; but there are actually many different types of wind.

The importance of understanding what type of wind to expect, can help you significantly anticipate the type of damage that will happen.

According to The Weather Channel wind can be classified in these additional categories:

  1. Cyclone
  2. Downdrafts
  3. Downbursts
  4. Microburst
  5. Gust Fronts
  6. Derechos
  7. Haboobs
  8. Bow echoes

It is also important to know what type of winds your insurance policy will cover. If you experience wind damage, call your insurance agent.

Please reach out to SERVPRO of Carrollton if you have any questions regarding our services by calling 972-446-0383.

Preparing your Family for a Tornado

10/25/2019 (Permalink)

photo of stormy sky Be Prepared When Heavy Storms are in your Area.

Preparing for a Tornado

There’s not a lot you can do to prevent tornado damage to your home, but you can take steps to prevent injury to the people inside it.

Tips for tornado safety-

Pick a safe space

This should be a spot everyone can get to quickly. Or, consider a safe room for maximum protection.

How to pick a tornado safe space

  • Home with basement – The basement is often your safest bet, if it’s not prone to flooding. Pick a space away from windows and under some kind of sturdy protection if possible, like a heavy table.
  • Apartment building or home without a basement – Find a space away from windows on the lowest floor possible, like a small centered room, an interior hallway or under a stairwell.
  • Mobile home – Find an underground shelter or sturdy permanent structure nearby.

Do a practice tornado drill at least once a year. Make sure your family also knows where to go during a tornado if they’re not at home, and pick a local place to meet if you’re separated during a tornado.

Create survival and first aid kits

Stow them in your safe space. Include things like non-perishable foods, bottled water, flashlight, batteries, phone chargers, first aid supplies, and medicines. Keep heavy blankets or an old mattress in your space too, for added protection.

Secure important documents

Use a fire box, safe, or safety deposit box to store things like contact information for family and friends, insurance information, passports, birth certificates, and marriage licenses.

Create a home inventory and schedule an insurance review.

A detailed home inventory can help make sure you have the right coverage for your belongings. And if you’re a homeowner, talk with your insurance agent to make sure your home is covered for its replacement cost value.

Watch or Warning

Educate your family on the difference between a tornado watch and a tornado warning, and know what to do during each. Make sure everyone knows how to spot a tornado too. Watch for a rotating, funnel-shaped cloud, an approaching cloud of debris or a loud roar that’s similar to a freight train.

Use this tornado preparedness checklist to keep your plan on track. And when severe weather is on the way, tune in to your NOAA radio station or your local news for the latest updates.

Cleaning an Undiscovered Death

10/16/2019 (Permalink)

Biohazard Technicians Biohazard Clean up

Discovering an unattended death usually happens between loved ones or friends/neighbors. When this happens, it's both shocking and overwhelming. You may feel like you need to move the body or cleanup the area. Coming into contact with decomposition is not a safe option if you're not properly trained to do so.

Don't ever feel like you need to be the one to clean a death of a loved one. This can be an emotionally taxing situation as well as dangerous if done incorrectly. Let SERVPRO of Carrollton come in and take care of this for you. We are discreet, thorough, and compassionate. All of our technicians are trained to make sure everything is both cleaned and sanitized so you don't have to think about it.

We are always available 24/7/365

You can reach us at 972-446-0383

Emergency Exit Strategy

10/15/2019 (Permalink)

Exit Plan Does your Business have an Emergency Exit Plan?

If you are a building owner with tenants or a property manager, you should always have an exit plan in case of a serious fire or water damage in the building. Part of the plan should be multiple exits for all occupants of the building and a meeting spot for each group of people. There should never be a question when an emergency arises where people should go and what to do. It is very important to have your occupants, staff or visiting persons apprised of this information and is prepared.

The details of these plans should be both a visual drawing and written directions. If you are able to, the building should have arrows marked on all areas where the exit plan is activated. For example, take a look at the photo.

Never forget, SERVPRO of Carrollton is always here to help in case of an emergency in your commercial building.

Fire at your place of Business.

9/12/2019 (Permalink)

Building on Fire Commercial Fire

Once a business has experienced a fire, the course of action is very different than it would be in your home or apartment. Businesses often have rooms and spaces of varied sizes throughout the facility. Different treatments are usually needed throughout these larger areas than what is then also needed in a kitchen or a bathroom area. Depending on the type of business there may be more challenges to restoring the property. The size, intensity, and cause of the fire will determine too how we go about restoring your business.

Fires spread quickly! In fact, a fire increases in size every 60 seconds. It therefore does not take much time for a fire to weaken or destroy the already relatively fragile structure of your business. With columns and supports being typically more spread out in a commercial setting, your buildings structure can be severely compromised if ravished by a fire. Fires create huge amounts of soot and ash, especially if it starts in an area where fabrics can be easily caught in the blaze. Ash will fly all over and land wherever. It will get into every nook and cranny of your business. It can clog water fixtures and drains. Often along with damage from ash is water from sprinkler systems. This water can mix with the ash and form a thick sludge. This sludge is hard to remove and causes heavy staining. Once it dries it may also create a hardened layer of caked-on ash. Where there’s fire there’s smoke. Smoke is a big problem in most fires. Microscopic smoke particles can become embedded in materials of all kinds, but especially wood, fabric, and other organic materials commonly existing in most businesses.

Depending on the size of the fire and the amount of damage, most businesses can reopen again for operation just days after a fire has happened. With smoke odor removal, fire damage restoration, and cleaning in general by SERVPRO of Carrollton your business can be up and running again almost in no time. Depending on the severity of the fire, it is often possible for crews to start work nearly immediately after the fire department clears the scene allowing us to have things back up and running quickly. Recovery is possible, and at SERVPRO of Carrolton we can make it “Like it never happened."!

Just give SERVPRO of Carrollton a call at 972-446-0383.  We are available and on call 24/7 and 365 days a year.

How to prevent water damage in your home.

9/12/2019 (Permalink)

pipe dripping water Look for the source of Leaks.

Water damage is one of the most common issues homeowners must face. Therefore it is good to know some basic steps to prevent it. To make sure water doesn’t wreak havoc on your property, you have to be on top of possible water leakage at all times. It’s easier than you think to monitor and protect your home from water damage. Here’s a few things you should remember to do often, to keep your home dry. 

Find the Drip

Drips are often hard to detect, especially since they can occur in places that are hard to see or hard to reach. Thing is, they are strong indicators of leakage or busted pipes, so it is important to deal with drips as early as possible. First observe and locate where the drip is coming from. You can turn the water valve on and off to help you map out the area. When you finally locate the source of the leak, cover the crack immediately and call in an expert like a plumber in order to ensure no further leaks. 

Sweating Pipes

Sweating pipes are not exactly leaking pipes. If you notice your pipe lines have some sort of condensation present, it is because the temperature inside is much colder than the air surrounding it. It does not have a direct effect on the pipe itself, but it can lead to drips, which may eventually lead to damages. Make sure the pipes are properly insulated to avoid such from happening.

Your Roofing 

As your first line of defense against the elements, your roof should be kept always in good condition. Make sure there are no cracks or crevices, especially in valleys and roof pockets, as water tends to collect there. Keep the gutters free of obstruction, too, so that there’s efficient water draining.

Appliances 

Keeping an eye on appliances such as your dishwasher, water heater, washing machine, etc. can often help you detect early on if there’s a problem before it becomes a serious issue. Looking for wet spots, or condensation, too much moisture on or around the appliance, or if it’s not working or draining properly are signs of what may become a larger problem. Be sure to always maintain your appliances and monitor how well they’re working often. 

If you experience any water damage to your home or office then call us at SERVPRO of Carrollton at 972-446-0383. We are here for you 24/7 and 365.

Tips for Preventing Mold

7/22/2019 (Permalink)

Use your ventilation fans in bathrooms and other high humidity areas of your commercial building

Learn How to Prevent Mold Growth from Water Damage

Few things are worse than discovering mold in your commercial property. Whether you’re operating a restaurant, warehouse or office building, mold in a commercial space can be costly to remove and restore your building and air quality. Learn how to prevent mold growth from water damage and other causes today.

1. Search Likely Areas

Professional buildings in Carrollton, TX, have a few likely areas of mold growth. Here are the most common areas to discover mold in your building:

  • Basement
  • Roof line
  • Gutters
  • Second-floor windows
  • Bathroom fixtures

Depending on the type of building you own, including the age and services you provide, some areas will be more likely targets than others. Drop ceilings that have porous surfaces are more likely to grow mold than smooth surfaces, and bathrooms that include showers or have high traffic are more likely to grow mold than less used rooms.

2. Remove Excess Moisture

Mold requires moisture to grow. Standing water or excessing humidity can cause mold to grow as quickly as 24 hours. Carpets and drywall are particularly susceptible to holding moisture. Routinely inspect areas that are likely to trap moisture to prevent mold from water damage.

3. Ventilate Your Building

Another key to mold prevention is proper ventilation. Restaurants in particular create a lot of hot, humid air. Without ventilation, this air will collect and create warm, damp environments that encourage mold to grow. Be sure you have proper ventilation and use your ventilation fans in kitchens, bathrooms and other high humidity areas of your commercial building.

4. Remove Mold Promptly

Finally, don’t wait to contact a professional remediation service that is Here to Help. If you let water damage stay for even a day you could see rapid mold growth in your commercial building. Prompt restoration is key to keeping your property clean and safe for your customers and employees. You’ll not only provide a more comfortable commercial environment, you’ll also save money in routine maintenance.

Tips for Restoring a Furnace After a Flood

7/17/2019 (Permalink)

After your commercial property in Carrollton, TX, floods from a broken pipe follow these tips to ensure your furnace is ready to be used.

When your commercial property in Carrollton, TX, floods from a broken pipe, every inch of the property that is affected has to be remediated to avoid further damage. This includes the flooded furnace. A furnace flood, if ignored, can cause much more damage to both the furnace and your air duct system if it is used before it is restored by professionals. Here are some tips to ensure that your furnace has been fully restored and is ready to be used.

3 Tips to Ensure Your Furnace is Ready to Use.

  1. Dry all components completely.

If floodwaters have made their way into your property's furnace, water remediation specialists must remove all the water in order for it to function again. This includes not only the water in the furnace but also any moisture that has made its way into the air ducts or the vents. Drying components prevents problems like mold and mildew growth, saving your building from further damage as well as musty odors.

  1. Check surrounding areas.

If you have a furnace flood, it is probably not an isolated problem. Check the walls around the furnace for signs of water damage. Any damp insulation must be removed and replaced. Failure to do so can affect your furnace later on, as water does not tend to stay in one place. 

  1. Thoroughly clean your air ducts.

Getting your air ducts dry is only part of the process. Restoration specialists can perform air duct cleaning to make sure that any bacteria from floodwaters has been eradicated. This keeps you from spreading residual contamination from the flood throughout the building the next time the furnace is used. 

If a busted pipe results in a furnace flood on your commercial property, it is important to enlist remediation specialists to help with the cleanup. They can help by ensuring that your furnace is free of water and contamination before you use the furnace again.

What To Expect During the Fire Cleanup Process

7/16/2019 (Permalink)

Fire Damage Fire damage in a Carrollton, TX home

Steps to Restore Your Home Back to Pre- fire Condition

If you’ve experienced a home fire in Carrollton, TX, one of the first things you should do once the flames have been completely extinguished is to get in contact with a fire damage restoration company. These professionals can respond in an emergency situation and help rebuild and restore your home in the most efficient manner possible. After inspecting your home for smoke damage and ensuring it is safe to work in, the restoration specialists will begin the fire cleanup process. Here is some information on the steps that are taken to restore your damaged home back to its pre-fire condition.

1. Water Removal

It is very common for homes to experience extensive water damage after a home fire has occurred if a fire hose was used to extinguish the flames or if other issues occurred such as a pipe burst. If flooding or water damage is present when the restoration specialist enters your home, they will first focus on removing as much water as possible and completely drying all surfaces and belongings.

2. Smoke or Soot Cleanup

An essential part of the fire cleanup process is to address any smoke or soot damage that has occurred. Soot and smoke can corrode metal surfaces, deteriorate wood, and cause discoloration to walls. Through the use of special equipment and expert techniques, the restoration specialist can remove all soot and smoke damage from your home.

Sanitizing

The restoration specialist will need to clean all your items and purify the air before you can move back into your home. Smoke cleaning and odor removal will help remove any lingering smells from the house and make the air safe for you to breathe.
When you contact a fire damage restoration company after a house fire, addressing any water, soot, or smoke damage and completely sanitizing your home is all part of the fire cleanup process. Before you know it, they will be able to start the rebuilding process and make your house feel like home again.

What Not To Do During a Flood Event

7/8/2019 (Permalink)

Do not drive in flooded roads

If you find yourself stuck at home in Carrollton, TX, once flooding has started, there are a few things you should avoid to keep yourself safe. What lurks in the flooded streets is more than just plain water. Keep yourself high and dry to outlast the storm.

Do Not Drive

Flooded roads are masters of illusion. Even if it doesn't seem that bad, it is actually nearly impossible to determine how deep the water is. Visibility is practically guaranteed to be low, so you won't be able to see the debris or damage that may be present. Most likely, you will end up putting yourself in a situation that requires you to be rescued by others.

Do Not Touch the Water

You should not attempt to wade out into a flooded street or yard unless it is absolutely necessary, especially if you are not wearing personal protective equipment. Flood water can be contaminated and dangerous. To avoid injury and disease, do your best to stay away from the water. The destructive power of the flood is carrying along:

  • sewage
  • debris
  • garbage
  • wild animals

Do Not Use Power

If you notice flooding in the vicinity of your home, you should turn off your power as soon as possible. If the water interacts with live electricity, you could be electrocuted. It can also cause a lot of damage if it has seeped into your outlets and wiring, so if you are evacuating before a flood you should add this to your travel tips, as well. After the flood event has ended, you will probably need to call flood remediation services to restore your cabling.
The key to securing yourself and your family during a storm that causes flooding is to limit your interaction with the water. Stay out of flooded streets, whether in your car or on foot. Stay as high up in the building you are in as possible and wait for the professionals.

How Fire Sprinklers Work During a Fire

6/28/2019 (Permalink)

In the event of a fire, a reliable fire sprinkler system can save lives

Here Are the Different Ways a Sprinkler Works to Extinguish a Fire

In the event of a fire, a reliable fire sprinkler system can save lives. Equipping your commercial building in Carrollton, TX, with sprinklers also significantly reduces property loss and damage. To protect all of your employees and keep your building safe, it’s crucial to have a fire suppression system installed and functioning properly. Here are the different ways a sprinkler works to extinguish a fire.

Detects Heat

While the presence of smoke sets off a smoke detector, sprinkler systems are mainly triggered by heat. As soon as a spark appears, the following takes place:

  • Air surrounding fire heats up
  • Heated air rises towards ceiling
  • Sprinkler head senses heat and activates

Detecting heat is an essential feature of a fire sprinkler because it enables it to drown out the fire as soon as possible. Making sure your system is in good shape is necessary in order to be prepared for a real fire.

Douses the Flames

Once the sprinkler has sensed heat around it, it releases pressurized water. The water comes from a pipe system that connects to a water source outside the building. After heat causes the sprinkler to activate, a valve in the sprinkler head opens and water flows out. Because the water is pressurized, it is able to douse the fire completely and ensure that it is safely extinguished.

Keeps Water Confined to Area of Fire

When heat rises towards the ceiling, only the sprinkler head closest to the heat source activates while the other sprinklers stay sealed. This can prevent excessive water damage from harming your building. However, the water that flows from the one or two active sprinklers can still cause harm to your building, which is why it is vital to contact a professional and schedule a fire sprinkler cleanup immediately.

If your building in Carrollton, TX, has water damage as a result of fire sprinkler activation, don’t wait to call for help. A water damage repair specialist can help restore your business in no time.

Water Damage Timeline

6/21/2019 (Permalink)

Storm or water damage can happen at any time.

Within minutes of a water damage water quickly spreads throughout your property, saturating everything in its path.

Water is absorbed into walls, floors, upholstery, and belongings. Furniture finishes may bleed, causing permanent staining on carpets. Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24 after a water loss:

Drywall begins to swell and break down. Metal surfaces begin to tarnish. Furniture begins to swell and crack. Dyes and inks from cloth and paper goods spread and stain. A musty odor appears.

48 Hours to 1 Week:

Mold and mildew may grow and spread. Doors, windows, and studs swell and warp. Metal begins to rust and corrode. Furniture warps and shows signs of mold. Paint begins to blister. Wood flooring swells and warps. Serious biohazard contamination is possible.

More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive. Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Steps to Take if Electronics are Damaged in a Flood

6/17/2019 (Permalink)

Call professionals for assistance

Steps to Take After a Flood in a Commercial Building and Electronics Sustain Water Damage

A flood in an office building in Carrollton, TX may create major headaches, and it may also create a very dangerous situation if electronic damage occurs due to the water. In the event of flooded electronics such as computers, for example, there are steps to take to ensure that employees and individuals in the building are safe. Here are three suggestions for what to do after a flood in a commercial building where electronics sustain water damage.

1. Turn Off the Power

A flood in a commercial building could be caused by various events, including a natural disaster, a broken pipe, or even an activation of fire sprinklers, to name a few. If water damage is sustained in an office building, it may be a good idea to turn off the electricity to the building. This is especially true if electronic damage is present in the workplace. Offices typically have many computers, telephones, printers and numerous other devices that are powered by electricity. Electricity and water may create a very precarious situation due to the possibility of electrocution. Even if there is not obvious electronic damage, it may be smart to err on the side of caution. Turning the power off may decrease or eliminate the chances of electric shock.

2. Inform Employees to Avoid the Area

In an office, flooded electronics may include employees’ computers, where personal data and information may be stored. While it is understandable that a worker may want or need to utilize the computer, it is vital that he or she avoid the area and not attempt to use the equipment until it is safe to return to the office. Alerting employees of a flood and asking them to avoid the office may be helpful.

3. Call Professionals for Assistance

Professionals who specialize in water damage and cleanup are trained to handle the effects of a flood in a building. It may be beneficial to have experts who are Faster to Any Size Disaster handle any water damage - including flooded electronics - so that employees can safely return to work.

Water is Dripping from My Light Fixtures - What Now?

6/10/2019 (Permalink)

When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely

A drip in your home is never good. Sometimes the source is not so obvious, especially if water appears to be coming from a light fixture. This common occurrence poses a problem not only in finding the source, but in doing so safely. When you notice water in light fixtures in your Carrollton, TX home, you need to act, but safely. Here’s how.

How Does Water Get In There?

While they may appear solid, light fixtures are full of small gaps, cracks and crevices that may be necessary to make the device work. Unfortunately, those openings can also let water in if there’s an undetected leak from:

  • A supply pipe
  • A leaking toilet, shower or sink
  • Water coming from your HVAC system

These sources of water in light fixtures can also cause ceiling damage and will ultimately need to be addressed to stop the problem.

What Are the Risks?

Water and electricity don’t mix, so the first thought in your head might be the destruction of your light fixture. Unfortunately, the problems are far bigger than that. Water is a conductor of electricity. That means it can carry the electrical current to whatever it touches. Water in a light fixture poses an immediate emergency because even touching the switch to power down can cause electrocution.

Power Down

As soon as you see water in a light fixture, turn off the electricity using your circuit breaker. A non-contact voltage tester can help you test that the electricity is off. Next, if you can readily see the source of the leak, turn off the water supply. Never touch the light fixture!
Water in light fixtures poses a serious concern and will require the help of a plumber or water damage specialist and even an electrician. Educate yourself about the risks and you’ll know what to do if you encounter this household emergency.

For Fire Immediate Service in Carrollton, Call SERVPRO

5/29/2019 (Permalink)

Carrollton Residents: We provide immediate service day or night!

SERVPRO of Carrollton provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Carrollton, TX and surrounding areas. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Fire Damage Repair and Restoration

Residential Services

Whether your Carrollton home needs emergency fire damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for commercial fire or Water damage to strike your Carrollton commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services:

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

Have Questions? Call Us 24/7 –(972) 446-0383

What’s in the Water: 3 Levels of Contamination

5/29/2019 (Permalink)

Standing Water in a home in Carrollton, TX.

There are many issues that arise during flooding. Excess water can cause structural damage to your house in Carrollton, TX, and if not dried properly, can invite the growth of mold. Another problem that arises is that, when your home floods, you don’t always know what’s in the water. Contaminated water can be dangerous to both people and pets, and a water restoration specialist can help determine which category of contamination the floodwater falls under.

3 Categories of Contamination

1. Category 1 – Clean

Clean water is sanitary water that is not a danger to anyone with whom it comes into contact. Water that comes directly from the faucet or from a supply line leak is probably going to be clean water. Flood restoration that involves clean water typically is a matter of merely removing excess water and ensuring that the area is left dry.

2. Category 2 – Contaminated

The second type of water that might be found in a flooded residence is contaminated water. Water in this category might be harmful if ingested. When a toilet containing urine overflows or a dishwasher floods the kitchen, the resulting water is probably in this category.

3. Category 3 – Sewer

Formerly known as black water, the flood water in this category is full of contaminants and may cause serious illness or even death if ingested. It is not safe for humans or animals. Any time the sewer backs up or the house floods because of heavy rains outside, restoration technicians not only have to contend with the water damage but also must make sure the area is cleaned thoroughly to avoid the spread of bacteria.

If your home in Carrollton, TX, floods, you cannot assume the water is clean. An experienced restoration specialist is necessary to test the area and determine whether the house is full of contaminated water. Leaving this task up to the professionals is the best way to ensure the safety of your family and pets.

3 Reasons Why You Should Hire a Certified Mold Remediation Company

5/23/2019 (Permalink)

In order to get a mold certification by the IICRC, companies and technicians must go through extensive training

Benefits That Come With Hiring a Certified Mold Remediation Company

If you suspect there is certified mold in your house in Carrollton, TX, it is important to call a professional to look at it as soon as possible. It can be difficult to know who to hire for this type of work, but you should definitely find someone who is certified. Here are just a few of the benefits that come with hiring a certified mold remediation company.

1. Extensive Training

In order to get a mold certification by the Institute of Inspection, Cleaning and Restoration Certification, or IICRC, companies and technicians must go through extensive training. Someone who is not certified is likely not as qualified as someone who is. Certified technicians are more likely to get the job done right the first time, which can save you a lot of time and money.

2. Insurance

Whether your insurance company will pay for your mold removal depends on many factors. To start with, it depends on what caused the mold. If the mold was due to negligence on your part, they are less likely to pay than if the certified mold was caused by flooding after a storm. Insurance companies may also be more likely to pay if you use a certified company. This is because they trust that the technicians will get the job right the first time, so they won’t end up paying for the same service twice.

3. Trustworthiness

A certified mold remediation company has gone through extensive training, so they typically know what they are doing. They have put in the time and effort to develop the appropriate skills to handle getting rid of the mold in your home. That extra effort shows that they care whether they do a good job or not.

Before you hire a mold remediation company, make sure to ask if they are certified. This can really help you out in the long run as they know how to handle your certified mold problem.

How a Fire Can Cause Water Damage to Your Home

5/15/2019 (Permalink)

House fire in a Carrollton, TX home

If your home in Carrollton, TX, has recently gone through a house fire, widespread fire and smoke damage is not the only troublesome outcome you will have to deal with. Firefighters rely on using an extremely large amount of water to extinguish the flames, which can result in problematic water damage to your home. Fortunately, immediately contacting a fire damage restoration company can help minimize the extent of the damage. Here is some general information on how water can damage your home after a fire and what a restoration company can do to help.

Common Necessary Damage Repairs

When a putting fire out in your home, firefighters use a fire hose, which releases a large amount of water at very high pressure. Once that amount of water enters your home, there is a wide range of damage that will need to be addressed:

  • Damaged electronics, appliances, and other personal belongings
  • Soaked or rotted wood
  • Ceiling, drywall, and carpet damage
  • Mold growth
  • Damage to electrical components and wiring

The Fire Damage Restoration Process

As soon as you get in contact with a restoration company, they will assess how much damage has occurred to your home and develop a plan. A specialist will then provide a temporary structure to any compromised areas of your home by boarding up missing walls or windows and placing a tarp over any holes in your roof.

Next, the specialist will focus on drying water and removing smoke from your home. Once, this is complete, he or she will clean all salvageable structures and items. Finally, the representative will restore your home completely by repairing or rebuilding whatever needs to be fixed.

Although a house fire can be devastating to you and your family, a fire restoration company can help reverse the effects of water and fire damage on your home. Make sure to call as soon as you can so they can act quickly.

Steps To Maintain a Commercial Roof

5/8/2019 (Permalink)

Precautionary steps may include checking that your gutters are clean and not filled with debris

Steps to Maintain Your Property's Roof

Roof damage to your business in Carrollton, TX, as a result of storms can be time-consuming and costly to repair. However, taking steps to maintain your property’s roof may prevent major issues from occurring.

1. Have Frequent Inspections

Roof problems can sometimes go unnoticed until a major storm occurs and causes damage that requires the use of emergency restoration services. Likewise, small problems can result in extensive damage if they are not fixed in a timely manner. Being blindsided by roof issues can cause businesses to shut down temporarily but having frequent inspections on your building’s rooftop can help to alert you to problems, such as leaks or missing or cracked shingles, that could potentially result in devastating damage in the future.

2. Be Aware of Damage

Knowing your climate and environment can help you understand how to best maintain your business’s roofing. If you know that storms that cause rain and wind damage are common in your area, you can take steps to prevent major roof damage. Precautionary steps may include covering your building’s rooftop before a storm and consistently checking that your gutters are clean and not filled with debris.

3. Maintain Your Property

Having inspections often and knowing common causes of damage are often important, but it can also be useful to search for potential hazards on your property that could cause major damage to your building. Trees with dead limbs or with limbs hanging over your building can badly damage a roof when a storm strikes. Taking the time to examine your property is generally significantly less time-consuming and less expensive than a roof rebuild, making the maintenance worth the investment.

Maintaining your rooftop can often help to prevent roof damage. It can be useful to have frequent inspections, to know what common causes of damage are in your area and to ensure that all areas of your business are also maintained.

3 Post-Flood Mistakes All Homeowners Can Avoid

4/23/2019 (Permalink)

Be sure to contact SERVPRO your storm damage restoration specialists to achieve the best results.

Three Tips When Repairing A Home Flood

After experiencing a residential flood in Carrollton, TX, many homeowners are anxious to begin the process of cleanup and repair. With flood water subsiding and insurance companies involved, it may be time to begin the restoration process. Before you jump into the job with both feet, be sure you are prepared for what is ahead. Stay safe and streamline the work that goes into repairing a home flood by using these three helpful tips.

1. Wear Proper Attire

Flood cleanup is a large process to tackle. As you begin the duty of drying and restoring your residence, don’t underestimate the importance of proper clothing. Exposure to contaminated liquid may be dangerous, and walking into a longstanding pool of water can pose several risks. Some essential clothing to consider during cleanup might include the following:

  • Knee-high rubber boots
  • Long-sleeved shirt and pants
  • Disposable respirator mask
  • Goggles
  • Rubber gloves

2. Don’t Touch Standing Water

Following a large storm where flood water fills a home, many home residents impatiently await the time that they are allowed to go back into their property. While it may be tempting to walk around your flooded home to assess damage, it is never a good idea to enter a house that’s taken in too much moisture. If downed power lines are in contact with standing water, the risk of electrocution is very high. For safety reasons, contact a licensed electrician to clear the area before getting started.

3. Follow Clean-Up Protocol

After taking in the severity of the water damage left behind by a residential flood, many homeowners want to speed-up the sanitation process as much as possible. In order to achieve the best results, be sure to consult storm damage restoration specialists. Work closely with your property insurer and follow its processes. This will ensure more timely results and proper repairs.

Keep these tips in mind as you begin to rebuild after a residential flood. For a safe and efficient process, deal with flood water damages in a cautious and routine manner.

Is It Possible to Prevent Water Damage?

4/16/2019 (Permalink)

If a broken pipe results in a leak or flooding, rely on SERVPRO for water damage mitigation and restoration service.

Three Effective Ways To Prevent Or Reduce Water Damage

Water damage can seem inevitable. In reality, commercial property owners can take several preventative measures to reduce the likelihood of a broken pipe and several other common incidents that will necessitate water repair and cleanup. Here are three effective ways for owners and managers to prevent or reduce the severity of water damage at a building in Carrollton, TX.

1. Maintain the Plumbing

Regular plumbing maintenance can draw the attention of a building owner to corroded or damaged pies and partial sewer line blockages. An owner or manager should be aware of the age, condition and materials used in a plumbing system. Frequent inspections can help to minimize the risk of a broken pipe and inform measures taken to prevent backups, bursts or leaks.

2. Repair Roof Damage

Roofing can sustain damage from high winds or storm conditions. Displaced or damaged materials can result in a leak. An owner or manager should inspect the condition of the roof after adverse weather or arrange for professional maintenance if there are signs of roof damage. A roof can be tarped over to limit water damage until repairs are possible.

3. Inspect Sprinkler Systems

Fire suppression systems play an important role in maintaining the overall safety of a structure. These systems can malfunction and cause water damage when no fire risk is present. Owners and managers should arrange for regular inspections of fire sprinklers to further reduce the risk of water or fire damage.

A property owner or manager who takes these measures may be able to lessen the severity or even prevent some types of water damage. In general, prevention is more cost effective than emergency water repair. If a broken pipe or any other incident results in a leak or flooding, the owner or manager of a building should rely on a water damage mitigation and restoration service in Carrollton, TX.

Does Bleach Eliminate Mold?

4/12/2019 (Permalink)

SERVPRO can recommend more effective fungicides to cleanup mold.

A building owner or manager may want to know whether bleaching mold is an affordable and effective alternative to professional cleanup. Chlorine- and oxygen-based cleaning solutions are not the most effective treatments for eliminating mold and preventing regrowth. Find out why bleach is not the best option for fungus cleanup.

Unsuitable For Porous Materials

Bleach can be useful for sanitizing surfaces or whitening laundry, but this type of cleaning solution is less effective for eliminating the presence of fungus or mold. Mold growth may penetrate many types of porous materials:

  • Carpeting
  • Drywall
  • Textiles

Dilutions of chlorine- or oxygen-based formulas may be used for fungus cleanup on hard, non-porous surfaces. These treatments are not suitable for porous or semi-porous materials and may cause damage or discoloration.

Cannot Eliminate Hyphae

The multicellular filaments that form during mold growth often go deeper than the surface of a material. Disinfecting or sanitizing surfaces may not eliminate the presence of hyphae, or underlying root structures, and will not be effective for inhibiting future mold growth. If moisture levels remain high and food sources such as cellulose or dust are still available, mold that has been bleached may regrow on non-porous, semi-porous or porous surfaces.

May Damage Materials

A building owner or manager should consider the effects of cleaning solutions on any material supporting mold growth. Chlorine-based solutions may damage delicate materials. Oxygen-based formulas are gentler and safer, but are still not ideal for treating mold on most surfaces. Mold damage experts can recommend more effective fungicides to cleanup mold and inhibitors for prevention or will tear out and replace ruined materials.

Fungicides are more effective than bleach for stopping mold growth. Some treatments may require safety precautions. For the best fungus cleanup results and the lowest change of regrowth, building owners or managers should contact a mold damage cleanup and remediation company in Carrollton, TX.

Steps a Disaster Response Team Will Take Following a Massive Storm

3/24/2019 (Permalink)

SERVPRO can respond to thunderstorm damage

Like other business owners, you may worry about what to do in the wake of a major storm or weather event. These incidents could inflict serious harm to your employees and could also result in costly damages to your office. Plus, without effective disaster recovery, your operations may stall, and your business could suffer. Fortunately, there is help. Top disaster response specialists have the expertise and experience to handle even the most devastating issues.

Common Disasters the Professionals Respond to:

Living in, Carrollton, TX, you know that you and your company are susceptible to Mother Nature’s fury at any time. It’s nice to know that there are qualified professionals who have the training, skills and equipment to clean up and make your office safe again. The pros can respond to the following:

  • Major thunderstorms
  • Hurricanes
  • Tornadoes
  • Floods
  • Mudslides

Size Doesn’t Matter

You may think your unique situation won’t warrant the right help. For example, if a massive storm rolls through the area and inundates your office, you may lose hope that any company would have the capacity to help. Or, if the incident is on a smaller scale, you may wonder whether a disaster recovery team would bother with your needs. Luckily, the most reputable companies can take care of you whether your cleanup job is small, huge or somewhere in between.

Effective Process

When you’ve got water in your office building, you need to count on a crew to get your facility back to working order. Even in the aftermath of the worst storm damage, the best cleanup team will come through. They’ll use the most powerful equipment and employ industry-leading methods to remove water, dry the affected area, and clean and sanitize your office. If necessary, the corporate office will send additional equipment and technicians to the scene to ensure the recovery effort is successful.

The right disaster recovery company will be a lifesaver during this time of need. It’s comforting to know you can trust the professionals.

3 Warning Signs You May Have a Hidden Burst Pipe in Your Home

3/14/2019 (Permalink)

Water damage on carpet due to a burst pipe in a Carrollton, TX home

3 Warning Signs You May Have a Hidden Burst Pipe

Tiny cracks in plumbing pipes can occur for many reasons. Freezing temperatures, old age and your home’s settling movement can all cause small fractures in the lines. When the water pressure wears away at the crack, and it ruptures the line, it can become a flood of hundreds of gallons of water in less than 24 hours. Sometimes the signs of water are hidden, and the liquid runs into a crawlspace or down the inside of a wall. Here are three warning signs that you may have a hidden burst pipe.

1. An Unusual Sound

If you can hear the sound of trickling water in your walls, you probably need to fix a broken pipe. The same is true if you hear a constant dripping noise but cannot find the source of the water. Also, watch for unusual sounds following a shower, toilet flush, or dishwasher load.

2. An Unusual Odor

When you notice your sinks release a stinky odor, it may be from a broken line. When you find a moldy smell as you move from room to room, but you cannot find a source, it may be from mold-filled flood water under your home. Both issues can be serious and typically require the expertise of a water mitigation technician.

3. An Unusual Spot

Wet plasterboard can sag, bulge or become discolored. This is often the first indication homeowners have that a pipe has burst. Again, this can be a serious issue and may require extensive repairs to your walls, floors and ceilings, so it is important not to ignore the unusual spots.

If you notice any of the above signs, and you discover you do have a hidden water problem, you may want to contact your Carrollton, TX, insurer to see if you have insurance coverage for the flood water. The sooner you catch the errant water, the less damage the liquid can do to your home.

Professionals Know the Best Ways To Assess Mold Damage

3/7/2019 (Permalink)

Mold behind wall in a Carrollton, TX home

Mold Assessment

There is no guest more unwelcome in a home than mold. It rarely just stops in for a visit. It moves in with plans to move you out. When the homeowner finds spores, it’s time for a personal mold assessment. In its most basic form, it requires the following:

• Thoroughly cleaning the affected area if it is small
• Conducting a top-to-bottom search of the home for leaks, dampness and more mold
• Drying out the home as much as possible with a dehumidifier

A Musty Smell Is a Sign of Mold

Mold does not only show up as spots on a wall. It can show up in the air. If the home environment is moist, ductwork is a perfect place for spores to set up house. This may cause family members with respiratory conditions to have difficulty breathing. Mustiness can also be a problem in basements.

A Timely Mold Assessment Is Important

A personal assessment of mold and mildew never hurts if it happens quickly. Delaying action on your problem can be expensive or even catastrophic. This is particularly true if the home has black mold. Don’t let the color fool you. The only thing black about it is the name. It comes in other colors and is one of the most toxic types of fungus that can infect a home.

The best option is to bring in a certified specialist or environmental hygienist. Don’t expect them to walk around your home with a pen and a clipboard. They can track down mold in the deepest recesses of your home. They may cut out sections of wallboard and do whatever else it takes to find its hiding place.

Assessment Professionals Can Give You the Help You Need

When you detect fungus in your home, the most effective course of action is to find qualified mold assessment specialists in the Carrollton, TX, area. If you have a mold problem, bring them in to assess the damage.

How SERVPRO Helps During a Disaster

2/18/2019 (Permalink)

Residential storm damage in Carrollton, TX

How SERVPRO Helps During a Disaster

During a natural disaster in Carrollton, TX, it can be expected that there will be a large amount of damage to the area. When this happens, it is important to call on a reliable service for disaster recovery. Here are just a few reasons why SERVPRO is a leading choice during emergencies.

1. They Can Handle Any Size Disaster

When a large disaster occurs, it can cause a devastating amount of storm damage. It can take a lot of work to get the rebuilding process completed, starting with mitigation and ending with restoration. Whether it’s a flood, hurricane, tornado or blizzard, they can handle any kind of disaster. Their large-loss specialists are trained and qualified to take care of an emergency of any size.

2. They Are Available Nationwide

SERVPRO has over 1,700 franchise locations across the nation, so they can arrive quickly wherever they are needed for disaster recovery. Corporate locations can provide any needed equipment to franchise locations so that they have the right tools to get the job done. When extra help is needed in a particular location, teams from other areas can be called in for help.

3. They Are Always Ready

Because they are open 24 hours a day and are available any day of the year, SERVPRO is always ready to come to your aid. Their quick storm response time means they can start working as soon as possible to mitigate any property that has been affected by the disaster. Getting mitigation done in a timely manner means that there will be less overall damage and the restoration process will take less time and money to complete.
When you are in need of a disaster recovery service, you should choose a company that can work well while completing mitigation and repairs as quickly as possible. With highly-trained professionals that are always available in many locations across the country, SERVPRO is an obvious choice.

Faster to Carrollton Water Damage Events

2/18/2019 (Permalink)

SERVPRO of Carrollton provides emergency cleaning and restoration services 24/7

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Carrollton provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Carrollton arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at (972) 446-0383.

SERVPRO of Carrollton, Texas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.
About SERVPRO of Carrollton 

SERVPRO of Carrollton, Texas specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Three Tips for Preventing Water Damage to Your Business

2/13/2019 (Permalink)

Storm water leak in Carrollton, TX

Three Tips for Preventing Water Damage to Your Business

When you are preparing for a storm in Carrollton, TX, it is important to keep your building envelope in mind. This is the area of the building that is responsible for keeping everything inside protected from the outside. This includes the sub floor, exterior walls, doors, and windows as well as the roof. All of these should be considered when you are expecting bad weather. Here are some tips for how to best keep water and moisture out of your building during a storm.

1. Make Sure All Doors and Windows Are Properly Sealed

Because doors and windows might have gaps that allow moisture into the building, it is important to pay careful attention to these areas to prevent rain damage. Look to make sure that all of the insulation and weather strips are in good condition and add additional sealing if necessary.

2. Inspect the Exterior to Check For Problems

During a storm, it is possible for water to enter the walls even through small cracks. If this happens, it could damage your walls and they might end up needing to be replaced. Water inside the walls can also lead to black mold growth that will require mold remediation to remove the damage.

3. Keep Drains Clean

In order to prevent rain damage on your roofs, you should make sure that all of the drains are clean and free of debris. If they are not, it could cause them to clog, creating a pool of water on the roof. This water could cause damage not only to the roof but the areas underneath it as well if the roof were to leak.

A storm can cause quite a bit of damage to your building if you are not properly prepared. Rain damage can be costly and it can affect your ability to operate your business if you have to spend time rebuilding, so keep these tips in mind when you are expecting bad weather.

Don't Forget To Clean Odors and Soot After a Fire

2/4/2019 (Permalink)

During a fire, soot residue is carried by rising and expanding air

Don't Forget To Clean Odors and Soot After a Fire

The sight and smell of a crackling fire can be wonderful when you're under a blanket on a sofa. But you don't want that smell in your house in Carrollton, TX, especially not if it is a constant reminder of a fire that you just survived. Smoke damage, persistent smoke smells and soot damage, while less noticeable than burned walls and furniture, can be an ongoing source of trouble long after a fire has been put out if they are not remediated.

Making sure the smoke damage to your personal property and furniture, as well as to the structure of your home, is cleaned will go a long way to mitigate the odors. Places where smoke odors can linger range from the obvious to the less visible.

  • Upholstered furniture like sofas, arm chairs and dining chairs
  • Soft furnishings like throw pillows, blankets, seat cushions and drapes
  • Throw rugs, area rugs and wall to wall carpeting
  • Semi porous surfaces such as lamp shades and air filters
  • Interior walls and built-in cabinets and seating

Soot develops when materials burn and the resulting particulate matter spreads out. It accumulates on visible surfaces like countertops and tables, and it can also find its way into hidden spaces. Make sure to check for soot damage on cabinet and pantry shelves, on and inside books and magazines, on appliance surfaces and inside closets. Soot can also make its way inside electronics such as TVs and computers where it can cause damage. It must be completely removed to stop it from being spread back into clean areas on the soles of shoes or via hands that have handled sooty items.

House fires burn structures and destroy personal property, and surviving them in Carrollton, TX is hard enough. Make sure that smoke damage is addressed when the fire damage is repaired so that you don't have to live with dirt and odor reminders of the disaster.

Understanding Mold: How To Stop Mold From Spreading

1/25/2019 (Permalink)

Moisture problem in a Carrollton, TX home

Prevent and Control Mold Development

If you have a mold problem, or if you worry about a potential problem, then your top priority is likely preventing spreading mold. While most cases of house mold are not black mold, it is a risk and a concern if mold is left untreated long enough. Therefore, to protect your property and family, you should start focusing on adopting certain behaviors that help prevent and control mold development.

1. Control the Climate

Fungus thrives in cool, damp climates, and it can adapt to fluctuating temperatures. One of the easiest ways to control the risks of fungal growth is to minimize those temperature fluctuations. Set your thermostat to a comfortable temperature and leave it alone all year long.

2. Remove Excess Moisture

As with the development of it, spreading mold depends on moisture. Therefore, the most useful tool for you to use is likely a dehumidifier. Installing a dehumidifier in areas prone to excess moisture, like basements, will help to maintain a balanced environment throughout your home.

3. Fix Leaks and Ventilate

While controlling the temperature and using dehumidifiers can help, these tools cannot combat damaged pipes or poor ventilation, each of which will create water damage and set the stage for mold spores to settle and colonize. Fixing leaks immediately and ensuring proper ventilation in areas like your kitchen, attic, bathroom and laundry room are the best preventative strategy.

4. Repair Seals and Weather Stripping

Additionally, the seal and weather stripping around windows and doors do not last forever and should be inspected annually to ensure water stays outside where it belongs. A mold remediation specialist in the Carrollton, TX, area can help assess all areas of your property, including sealants, and help you make a long-term plan for your home.

Spreading mold is a scary thing to consider as a homeowner, but it is preventable when you know what to look for. Control the temperature, remove excess moisture, fix all leaks, ventilate, and repair seals and weather stripping and your home should be safe from mold infestation.

How To Handle Water Damage in a Light Fixture

1/18/2019 (Permalink)

Water in a light fixture in a Carrollton, TX home

Steps to Take When Your Light Fixture Floods

A water leak is not something anyone wants to have to deal with at home. The tell-tale dripping sound alerts you to a probable leak, but when you find water in a light fixture in your home, you still have to find out where the water came from. With a little investigation and a lot of help from water remediation experts, you can hopefully take care of the leak before it causes any further damage. Here are the first few steps you need to take when your light fixture floods.

1. Locate the Source

In order to get an idea of the ceiling damage repair required, you must find out where the water originates. There are several potential sources:

• Broken pipe
• Overflowing toilet
• Leaky supply line

Each of these sources comes with its own unique repair criteria. A leaky supply line may need to be replaced before it does you any good to repair the ceiling where you found water in the light. A broken pipe will likely saturate the insulation between the floors and may affect the walls as well. An overflowing toilet means the water is contaminated and thus additional disinfection is necessary.

2. Turn off Water and Power

Before anyone approaches the light fixture, safety precautions must be taken. Shutting off the water stops the leak and helps to prevent further flooding. Turning off the breaker that feeds electricity to the light keeps the water from becoming charged.

3. Call the Professionals

A leak that affects two different floors is not a problem you want to try to resolve on your own. Restoration specialists in Carrollton, TX, are trained and certified to remedy water damage in a thorough and efficient manner. By calling in the experts as soon as you notice the problem, you can avoid bigger issues and secondary damage.

Finding water in a light fixture in your home probably isn’t your favorite discovery. Quick action and professional help, however, can minimize the damage it causes.

4 Types of Fire Damage Covered by Commercial Property Policies

1/12/2019 (Permalink)

Smoke smell removed in Carrollton, TX

4 Types of Fire Damage Covered by Commercial Property Policies

Most commercial property policies include coverage for fire. Fire is the fourth most common claim filed by small businesses, and is the third most costly. The average fire damage claim amount is $35,000. Commercial insurance policies should cover most damage caused by a fire. Here are four major types of damage covered by these policies.

1. Building Materials

Fire can char or warp building materials. Combustible materials, such as wood, can be destroyed. Metal or other components may no longer be structurally sound. Porous materials, such as drywall or insulation, can be damaged by heat or exposure to water during fire suppression efforts. Commercial property insurance policies should cover the costs of rebuilding or restoring a structure.

2. Contents

Items in a fire-damaged building may be ruined by exposure to excessive heat or damaged by soot and smoke. Commercial insurance policies should cover the cleaning or replacement of contents. Obtain photographic or video evidence of damage, make a list of items, and provide proof of purchase if possible.

3. Electronics

Electronics are among the contents of commercial properties. These items often call for more specialized restoration methods and may be more expensive to replace than other contents. Most commercial property insurance policies will cover the costs of cleaning or replacement.

4. Smoke Damage

Smoke stains surfaces and contents and can cause a black film to develop on internal electronic components. In addition to restoring or replacing materials or items with smoke damage, a restoration service may also perform odor elimination treatments. Air filtration and the use of ozone machines, thermal foggers, or other methods can get rid of every trace of smoke odor.

Most commercial insurance policies cover these types of fire damage. Make sure your business has adequate coverage. After a fire occurs, provide your insurer with an estimate from a damage mitigation and restoration company in Carrollton, TX.

How To Perform a Water Heater Flush

12/26/2018 (Permalink)

Close valves of your water heater to avoid water damage in your Carrollton, TX home

Consistent water heater maintenance can keep the appliance in great condition for many years. Take a look at the simple steps involved in performing a heater flush.

Gather Supplies

There aren't many tools required for a water heater flush.

  • Garden hose
  • Screwdriver or pliers
  • Work gloves for safety from hot water and appliance parts
  • Designated drainage spot

Once you have everything in place, it's time to get started.

Turn Off Power to the Heater

If you have an electric heater, shut off the electricity with the appropriate circuit breaker. If you have a gas heater, turn off the gas and watch for the pilot to extinguish.

Connect the Hose

Attach the garden hose to the drain valve on the water heater. Place the other end of the hose at your drainage location. This should be a place that can handle large quantities of warm water and sediment from the tank.

Open the Drain Valve

Let the water flow freely from the drain valve for several minutes and then turn on your kitchen hot water. After running the kitchen faucet for a couple of minutes, turn off the water supply valve (leaving the kitchen faucet running). When the water stops completely, turn the valve on again for a second flush and then close it again.

Close Valves

With the water and sediment drained from the heater, you can close the water supply valves and turn the water back on. The open faucet in the kitchen provides a good indication of how the water is running. When the water runs consistently, the tank is full and ready to go.

Turn On the Power

When the tank has filled completely, you can turn your electricity or gas back on. Turning on the power before the tank is full will damage the heating element.

The right steps prevent sediment buildup and a lot of related damages. If you're not confident in completing this repair on your own, contact a Carrollton, TX, water heater repair professional.

Content Cleaning: How To Salvage Smoke Damaged Materials

12/26/2018 (Permalink)

Fire cleaning in a Carrollton, TX home

How To Salvage Smoke Damaged Materials

A fire can result in significant material loss. While dry-cleaning and other professional services may be your best option for salvaging smoke damaged materials, they inevitably cost money, so why not try a DIY approach first.

1. Assess Salvageability

Before attempting any content cleaning, it is essential to figure out what is salvageable. The truth is that fire and smoke do significant damage, some of which is irreversible. If clothing is scorched or the material is marred, it is better to replace the item. However, you can and likely should consult with a professional before discarding anything of significance.

2. Vacuum or Shake Off Excess Soot

Before washing, you should vacuum or shake off excess soot. Do not scrub the items or attempt to use an upright vacuum or a brush attachment, as these items will only grind the residue deeper into the fabric or material. Instead, use a nozzle attachment and, hovering slightly above the surface, slowly vacuum away loose soot.

3. Deodorize and Wash

Once all loose soot is removed, you can begin the deodorizing process. While you can soak many household fabrics, like curtains and furniture covers, in a tub of warm water and dishwashing detergent overnight, some materials may require specialized services, like dry-cleaning and carpet cleaning. Additionally, items that can be machine washed may need multiple washings to remove any standing odors entirely.

4. Seek Professional Assistance

There are instances where you may need the assistance of a professional to remove odors and smoke damage. A Fire remediation specialist in the Carrollton, TX, area can assist you in facilitating the assistance of cleaning services that specialize in smoke and fire damage. Additionally, they may even be able to help you in finding appropriate content storage as your home is repaired.

While it may seem like an easy task to clean smoke damaged materials, there is a process. Unfortunately, for many DIYers, part of that process often includes the use of professional cleaning services, like dry-cleaning. However, if you are so inclined, you can try to vacuum away loose soot, deodorize the materials and wash everything several times to salvage your smoke damaged materials.

3 Ways To Prevent Water Damage During Construction

12/26/2018 (Permalink)

Mitigation on commercial building due to pipe leak in Carrollton, TX

Preventing Water Damage During Construction

Constructing a new area or making renovations can benefit your business in Carrollton, TX in many ways. However, avoiding a water pipe repair or a leaking appliance can result in water damage during construction. There are several ways in which you can prevent water damage from occurring during construction.

1. Protect Important Areas and Items

In order to ensure that water doesn’t cause major damage to your business, it can sometimes be helpful to make sure certain areas in your business and items in your business are protected. For example, it’s often wise to make sure any electrical systems are turned off or moved away from the construction to prevent them from coming in contact with water. Additionally, using waterproof containers to store important documents can give you peace of mind.

2. Monitor Water Use Before and During Construction

If you know the average amount of water your business uses before construction, keeping track of the amount of water being used during construction will be easier. If you notice a sudden spike in your water usage, you can search for the potential causes of the jump in water usage. Additionally, if you do notice an increase in your water use prior to construction, it’s often best not to put off the water pipe repair or other issue, and instead fix the problem before construction begins.

3. Conduct Frequent Inspections

Throughout construction, it can be helpful to inspect your building to ensure there are no hidden issues. It can be particularly useful to inspect your appliances and pipes if they are near the area that is under construction, as these items are more likely to become damaged. By doing these inspections, you are more likely to notice a leaky or broken pipe or appliance, and you may be able to prevent your building from becoming flooded.

Monitoring your water usage and making a water pipe repair or fixing other issues before construction, keeping your building and documents safe and conducting frequent inspections can help you prevent water damage. Consider contacting water damage restoration professionals if your business has already sustained damage.

How To Resolve a Mold Issue at Your Business

11/28/2018 (Permalink)

Mold present behind wall in Carrollton,TX

Discovering you have a mold problem at your Carrollton, TX, business can be stressful. Black mold and other fungi grow and spread for many reasons but are usually the result of a flood, pipe leak or other source of moisture. Cleanup efforts can be a challenge; however, knowing which steps to take may help you save time and get your business back on track.

Contain the Area

Performing mold remediation is an important step once you discover it inside your building. Even if the growth is already significant, you can stop the spread of mold spores by taking several simple actions before help arrives:

  • Turn off the HVAC system
  • Open windows in the affected area
  • Use fans to lower the humidity where mold is present

Have your employees and customers steer clear of contaminated rooms and place barriers and warning signs to prevent anyone from entering.

Call in Mold Professionals

Black mold and other types of fast-growing fungi are usually difficult to destroy, so calling in a mold damage and restoration service can be an effective step in your mold cleanup efforts. Professional technicians can target the source of the growth, gauge how serious the infestation is, and offer you different options for restoration based on your budget and needs.

Opt for Tear Out and Flood Cut Services

If the mold inside your business was caused by severe flooding, it is wise to ask your restoration technicians about tear out and flood cut services, especially if affected rooms contain drywall. This material can absorb water and allow mold to grow inside walls, where it often causes insulation and wood to rot. Cutting into the drywall to find and remove damaged building materials can prevent future mold growth and the costly repairs that might come with it.

Flooding and other moisture issues can cause black mold to grow inside your Carrollton, TX, business as soon as 24 hours after the event. Knowing which steps to take for remediation could mean the difference between resolving the problem efficiently and a prolonged closure that might affect the future of your business.

Smoke Damage From a Fire Can Be Very Destructive

11/20/2018 (Permalink)

Smoke smell removed from a Carrollton,TX business

Five Commonly Overlooked Areas to Keep In Mind As You Recover From a Fire

When you think of a fire blazing through your business in Carrollton, TX, you most likely picture charred wood and flames leaping from surface to surface, gobbling up precious paperwork. But take a moment to consider another cause of damage — smoke. The odor of smoke from a fire will not simply go away on its own; you must employ smoke cleaning techniques to prevent health issues and other problems.

  1. Not all smoke is created equal. Certain items produce toxic substances when they burn and leave a harmful, or even greasy, residue on surfaces in addition to the smoke odor. Handling these items can make you sick.

  2. Upholstery and draperies can be ruined by smoke damage. The odor goes deep into foam cushions and can even stain the fabrics. Just airing them out in the fresh air and sunshine is not nearly adequate.

  3. Recessed lighting, frequently found in business locations, can harbor smoke residue, which, when the lights heat up, can release a strong odor for years if not cleaned.

  4. HVAC ducts that carry air conditioning and heat into your office spaces can also carry allergens and toxins into the lungs of your employees or clients, causing health issues. Ductwork will require professional inspection and smoke cleaning services, which may involve using ozone machines or air filtration devices.

  5. Acoustic ceiling tiles can become discolored and stained and release the smoke odor into the air indefinitely if not cleaned or replaced.

As you can see, in addition to the burned areas of your business, and any water damage caused by the hundreds of gallons of water used to put out the fire, smoke can be incredibly invasive, sneaking into every crevice and settling there, requiring thermal foggers to reach all those hiding places. If you are located in Carrollton, TX, don't worry; your nearby smoke cleaning specialists can offer great peace of mind as they thoroughly eradicate smoke damage and odor.

3 Important Facts About Flood Damage Cleanup

11/13/2018 (Permalink)

Major residential storm damage in Carrollton, TX

Flood Damage Cleanup

When heavy flooding occurs in Carrollton, TX, it can cause widespread damage throughout your home. From soaked drywall to standing water that can warp or rot wooden or carpeted flooring, flood waters can wreak havoc on every level of your house. However, before you begin the cleanup process, it is important that you understand the difference between storm floods and those that stem from plumbing problems, as the remediation and restoration for each can differ.

1. Storm Floods Are Usually Widespread

When violent storms cause flooding, the water can be difficult to control or divert. Even streams or creeks that spill over during heavy rain are capable of creating significant flood waters that can pour into your home. When this happens, almost any room can be affected, and unlike small plumbing floods, the water cannot be confined to one area.

2. Flood Water Is Contaminated

Flood damage cleanup presents a unique set of challenges because of the condition of the water. Overflowing sewers, animal waste and pesticides from flooded lawns can severely contaminate flood water and make it dangerous to handle. Experienced technicians that work at a storm cleanup and remediation service usually call this Category 3, or black water, as it did not come from a sterile source, such as a broken kitchen pipe or water line, both of which are generally considered Category 1.

3. Mold Growth Can Happen Quickly

Standing water that stems from heavy floods can increase the humidity in your home and accelerate mold growth on walls, ceilings and furniture. Having the rooms drained as soon as possible can decrease this type of water damage. However, if mold develops afterward, it is wise to ask your cleanup technicians to perform a flood cut in each room to ensure no fungi has spread into the interior walls.

Flooding can cause significant damage when it invades your Carrollton, TX, home. Understanding the difference between outdoor floods and those that begin indoors will likely make the cleanup process less stressful.

Fire Alarms: The 3 Most Common Causes of False Alarms in Smoke Detectors

10/24/2018 (Permalink)

Replace the batteries of your smoke alarm at least once per year

While a fire alarm is a terrifying noise, not all alarms require the Carrollton, TX, Fire Department or the recovery assistance of a fire restoration company. Some alarms, especially from smoke detectors, are false, but what causes these essential contraptions to produce a false alarm? Keep reading to find out.

1. Malfunction/False Alarm

Sometimes the only explanation of a false alarm is a malfunction. A smoke alarm is a piece of machinery, and as such, it is prone to some unexplainable quirks from time to time. That being said, every smoke detector that is labeled with the UL logo is rigorously tested for effectiveness and performance.

2. Low or Dying Batteries

Likely the most common cause of a false fire alarm is low or dying batteries. The recommendation is that you replace your smoke alarm batteries at least once per year, but because they are inconspicuous and rarely used, smoke detectors are easy to forget. It may be helpful to write a reminder on your calendar or set up an alarm on your phone to remind you to replace the batteries.

3. Dust and Smoke Damage

Oddly enough smoke and fire damage can cause a false alarm, as well as dust buildup. If a smoke detector has been exposed to fire and smoke before, the remnants of that damage can interfere with the detection process and trigger an alarm. Additionally, if dust builds up in the housing of the alarm blocking either the ionization or the photoelectric pulse, then it too can trigger a false alarm.

4. Accidental Test

Also, the accidental pressing of the test button can trigger a false alarm. Whether you were dusting around the smoke alarm, replacing the batteries, or trying to put the housing cover back on, the test button can easily set off a false alarm.

A false fire alarm may be one of the biggest frustrations a homeowner can experience. However, while false alarms may be a nuisance, there are several explanations for why they occur, and despite the irritation, you still can agree that a false alarm is better than no alarm at all.

What You Need To Know About Commercial Storm Insurance

10/18/2018 (Permalink)

Purchase the best plan for ensuring your Carrollton,TX business

Storms are common in Carrollton, TX. If you do business in the area, you need a strategy for dealing with damage from both routine and severe storms. Purchasing comprehensive storm insurance is likely part of that strategy. Nevertheless, there are probably some important things about storm coverage you don’t know.

Coverage Extends to Storm Damage Only

Your organization’s insurance coverage protects it from unavoidable and unforeseeable damage that occurs during severe weather. If you plan to file an insurance claim, you must be sure that business damage relates to the storm. Said another way, you can’t expect to receive payment for damage to property that comes from another cause. Specifically, plan to not to file a claim for the following:

  • Normal wear and tear to business structures
  • Incidental storm damage due to underlying damage
  • Damage to business-owned vehicles

Coverage Is Often Comprehensive

What storm insurance covers depends on the language in the policy. Most commercial packages, however, offer comprehensive coverage. If your business sustained damage during inclement weather, you can usually expect the following areas of protection:

  • Buildings
  • Equipment
  • Inventory
  • Computer systems

Coverage Must Be Enough To Rebuild

Recovering after a storm can be challenging for any business owner. While you can usually contract with a restoration service to mitigate the immediate effects of storm damage, you must be sure your insurance coverage is extensive enough to pay all associated costs. Remember, how much coverage your company needs does not necessarily equal the market value of your business. Instead, you must work with a qualified insurer to anticipate your organization’s insurance needs.

Any savvy business owner understands the need for excellent storm insurance. Since not all coverage is the same, you must think about your organization’s needs. With a bit of effort, though, you can likely purchase the best plan for ensuring your Carrollton, TX, business survives even the worst storm.

Flood Insurance and Your Basement FAQ

10/10/2018 (Permalink)

Call your agent in Carrollton,TX to find out if you are covered

If you live in Carrollton, TX, then you may be familiar with the worries cause by the possibility of a basement flood. There are a number of ways water can get into a basement but when it does many homeowners’ first question is “will my insurance cover this?” Insurance varies by plan and carrier, but here are some of the answers to many of the most common questions.

1. What is in Standard Coverage?

Most homeowners insurance coverage plans will cover the damage in a flooded area, but may not cover the source unless it was accidental damage that occurred suddenly. For example, they may help you replace your flooring if a washing machine hose breaks, but will not cover the replacement hose.

2. What is Not in My Coverage?

In some cases damage caused by a basement flood may not fall under your homeowners policy. This may occur when the water is from an outside source where the damage falls under a separate insurance plan, or in cases of negligence.

3. Will I Need a Separate Plan?

In some cases you may want additional insurance coverage in addition to your homeowners policy. These maybe include flood insurance to deal with water from acts of nature such as storms, and water backup coverage from water that comes from an outside water or sewage main.

4. What Can Be Done for My Flooded Basement?

In most cases your insurance agent will be able to put you in contact with a professional service that deals with water damage and remediation. These professionals can help identify the source of the problem, and arrange proper cleanup procedures.

When dealing with a basement flood it’s important to know what is in your plan when contacting your insurance so you won’t be surprised. If you have questions your agent will be happy to help. They may also recommend a service to help with cleanup and remediation.

Your Most Pressing Questions Regarding Mold, Answered

9/12/2018 (Permalink)

Mold can be prevented. Make sure to educated yourself on how to prevent mold growth in your home.

There is a lot of mixed information out there regarding mold growth, and it would require a lot of research to set all of the misconceptions to rights. While you could become an expert and read up on all the research, save yourself time and seek answers from your Carrollton, Texas, mold remediation specialists. For your convenience, here are answers to some of the most commonly asked questions.

Can You Eat Bread With Mold On It?

It is not uncommon for individuals to cut out the green areas on a piece of bread and eat the rest of it. Doing this does not remove the mold from the slice, as it is likely inside the bread as well. Though most food molds are harmless, because there are a variety of types, it's recommended to steer clear of moldy food entirely. If your immune system is weak, it may respond poorly to foods with mold growth.

Where Is It Found?

Typically, mold is found in warm environments with high humidity. If you suspect that your home has it, look in areas prone to moisture, such as bathrooms, the laundry room and the basement.

How Do You Test for It?

Which mold test your water damage remediation team will use on your home depends on a number of factors. Some such factors include the location, the cause and the extent of the damage.

Can It Be Prevented?

You can absolutely prevent mold and the damage it causes by taking a few simple measures, such as fixing any moisture issues as they arise, drying wet areas as quickly as possible and ensuring your home is properly ventilated.

Mold growth can be a huge pain, but when you better understand it, you're better equipped to deal with it. For more answers to your mold-related questions, reach out to your Carrollton, Texas, mold cleanup experts today.

Steps for Cleaning Your Crawlspace

9/12/2018 (Permalink)

Water damage in this small space let to mold. Don't let this happen to you.

A home flood in Carrollton, Texas, can affect every inch of your home. Most of the storm damage is easy to see. Some areas, however, such as your crawlspace, may be flooded without your knowledge. After a thorough inspection, if you discover flood damage in your crawlspace, here are some tips for dealing with it.

How to deal with a flooded crawlspace


Remove Items

While the name indicates a certain need for openness, in most homes, a crawlspace is not just an open space. Sometimes insulation is added, particularly in colder climates. They may also house parts of your HVAC unit, plumbing or wiring. Some homeowners may even use it as storage for keepsakes or seasonal items. When it is flooded, however, the restoration company you hire to remediate the water damage will need to remove all the items to determine if they can be salvaged.

Remove Water

After the space is cleared of items and debris, the next step of home flood remediation is removing the standing water in the space. An industrial sump pump or trash pump is typically used to complete this process. It siphons the water out of the crawlspace into a tank in the technicians' truck. From there they can safely dispose of it in another location.

Dry Surfaces

Once the crawlspace is emptied, the remaining surfaces may still be wet. They cannot be left this way or the space may develop a mold problem. Mold can start to grow in as little as 24 hours, so the faster the area can be dried, the better. Technicians may use dehumidifiers to leach the moisture out of the air. High-powered fans can be used to increase air flow across the surfaces and evaporate moisture as the air moves outside.

Once the area is dry, it still has to be disinfected, as water from storm damage often contains bacteria that you wouldn't want in your home. Drying your crawlspace is an important factor in avoiding further water damage during a home flood.

Why a Business Continuity Plan Is Essential

9/12/2018 (Permalink)

Creating a disaster plan is not just for your the safety of your personnel, but also to save your business time and money when disaster does strike.

Every business in Carrollton, Texas, is potentially vulnerable to a variety of threats including natural disasters, fires and computer system malfunctions. When disaster strikes, you need to quickly resume normal business operations, or you may face costly business loses. Because disasters can occur unexpectedly, your best protection is a well-devised business continuity plan.

Continuity Plan Benefits

A business continuity plan helps you prepare in advance for potentially destructive events. Businesses that develop emergency response plans often experience improved coordination and quicker recovery times, which provide several important benefits:

  • Ensures the safety of personnel during and after the crisis
  • Helps contain hazards quickly and efficiently, reducing the risk of additional damage
  • Enhances ability to salvage equipment
  • Minimizes financial loses
  • Allows essential business operations to continue with minimal interruption

Common Misconceptions

There are three common misconceptions that cause some businesses to discount the importance of disaster planning.

Believing Personnel Will Know How To React

Fires, floods and other disasters are frightening situations that can cause disorder and confusion. Without proper guidance and training, your staff may not know how to efficiently respond to a crisis, which may result in detrimental consequences.

Relying Exclusively on Insurance Coverage

Your insurance policy is a vital financial safety net that enables you to replace damaged equipment and successfully complete the cleanup and restoration process. However, it may not help you financially recover from losses such as delayed product release dates or diminished customer interest.

Deeming the Process Excessively Time-Consuming

Emergency response planning does require significant time and effort. However, if you do not have a plan in place and disaster strikes, you may jeopardize the welfare of your staff and waste critical time trying to devise a timely response that may be uncoordinated and ineffective.

Devise a Plan for Peace of Mind

Taking the time to develop a strong business continuity plan today can provide peace of mind in the long run. To complete the process, take the following steps:

  • Conduct a risk assessment
  • Analyze potential business impacts
  • Brainstorm and implement prevention and mitigation strategies
  • Test the plan and train staff
  • Update the plan as needed

How To Make an Office Evacuation Plan

8/22/2018 (Permalink)

Make sure your fire escape plan is ready so that everyone can get out quickly during a fire.

October is fire prevention month, so now is the perfect time to get your office ready. One important step for fire safety is an emergency escape plan for your building in Carrollton, TX. The Occupational Safety and Health Administration provides for some guidance on the matter of evacuation for businesses. Here are the key components to include in your plan:

1. Designate a means of alerting employees to evacuation, such as a fire detection and alarm system.

2. Make sure fire alarms are located where they can be seen and heard by everyone on the property.

3. Have a fire escape plan, with routes and exits, for every room in the building.

4. Designate and train employees for critical evacuation roles, such as assisting guests and the disabled, machine shut down, first aid location, extinguisher use, and communication.

5. Establish a gathering place to verify that everyone is present.

6. Have accessible emergency contact information for everyone in your building as well as a post-evacuation communication plan.

Be sure all items in the fire escape plan are clearly communicated to employees and that maps are posted in multiple locations where employees can see them. Maps should be made for each area of the building and include all exits, fire extinguisher locations and first aid stations. Keep exit routes clear of obstacles and hold fire drills to practice the plan.

Make sure employees in upper floors do not use elevators and know where all stairways are. Clearly include a plan for action if a person should become trapped, including to block smoke by covering vents and gaps around the doors. Employees should also know how to communicate their exact location with 911, as well as signaling with a flashlight or other visual contact at the window so firefighters can more easily locate them.

Make sure your fire escape plan is ready so that everyone can get out quickly during a fire. A professional fire mitigation company can manage all your recovery needs from the time the fire department leaves until the final restoration of the building is complete. For more information, visit http://www.SERVPROcarrolltontx.com/.

Why Do I Need Commercial Flood Insurance?

8/20/2018 (Permalink)

Primarily depending on the location of your business in Carrollton, TX, you may be federally mandated to buy flood insurance.

Expenditures are plentiful when you are a business owner in Carrollton, TX. However, you feel confident that the commercial insurance plan you have will cover your property and contents in a disaster. What about flood insurance? Is it mandatory? What are the benefits?

Mandatory Flood Insurance

There are times when you must purchase insurance coverage for potential flooding at your place of business:

• If your commercial property is located in a high-risk flood area, your mortgage company may require you to obtain this insurance.
• Flood zone maps designate which areas are low or high risk. When maps are rezoned, your business designation may change. The mortgage lender may notify you if your property is now in a high-risk flood zone, which requires purchasing of additional insurance.
• At times, mortgage companies require insurance against flooding regardless of the flood zone.

Benefits of Insurance for Flooding

Flooding happens in areas regardless of risk level. Even if you are not mandated to insure your commercial property from floods, it is still a good idea:

• A basic commercial insurance policy does not typically cover floodwater. If water damage is not covered, you will probably have to pay a significant amount out of pocket.
• Even though there are federal programs in place to assist you in the event of a declared disaster, the money is not designed to fully cover complete restoration. Insurance can provide funds to restore your property to preflood condition.
• The water restoration specialist and your insurance agent can partner with you to seamlessly and efficiently get your business up and running after a flood.

Primarily depending on the location of your business in Carrollton, TX, you may be federally mandated to buy flood insurance. If you are not required to, it still makes good business sense to include it as a component of your commercial insurance policy. That way, you can be confident that your property is covered in the unfortunate event of flooding and water damage. For more information, visit http://www.SERVPROcarrolltontx.com/.

The Right Way To Unclog a Pipe With a Snake Tool

8/15/2018 (Permalink)

It’s hard to imagine anyone not dealing with a clogged drain at some point in his or her life. Whether it’s a kitchen sink, a toilet, a shower or a drain in the laundry room, you’ve probably fussed with this issue at your Carrollton, TX, home. You can always try cleaning the drain or trap, and plungers certainly can work. However, for your toughest jobs, a snake may be the way to go.

What It Does

A snake is a coiled, spiral tool you can use to unclog stopped drains. Normally, it’s about one-quarter of an inch thick and has a handle on the other end. It works differently than a plunger:

• You push the snake farther into the drain to meet the object causing the blockage.
• It breaks up the obstruction.
• It helps you pull out the obstruction.
• A snake is long and usually reaches far into the pipe.
• This device can help with a pipe break or a major clog.

Step One: Push It Into the Drain

Your first task is to take the snake by the handle and push the opposite end into the drain. At the same time, turn the handle. The auger will then start traveling deeper into the clogged drain.

Step Two: Keep Going

Some stopped drains have blockage far into the drain, so it’s important to continue pushing with high pressure and force. This will get your snake farther into the drain. If you continue to crank the handle, it should bend around the trap under the sink. You shouldn’t have much trouble at this point reaching the culprit.

Step Three: Rotate the Tool Until You Know You’ve Freed the Object

It may take some effort, but as you continue turning the snake, you should feel the object being released and moving freely in the pipe. You’ll either break up the object or pull it right out.

A clogged drain can be a pain to repair, but a snake could do the trick. You can also get in touch with a sewage cleanup specialist to give you a hand. For more information, visit http://www.SERVPROcarrolltontx.com/.

How To Choose a Smoke Detector For Your Home

8/2/2018 (Permalink)

With well-chosen devices and regular maintenance, The National Fire Protection Association claims the presence of a smoke detector can double your chances of surviving a house fire. Taking special care in selecting the devices that will protect your home is crucial for giving you the time you need should that smoke alarm go off.

Consider the Size of Your Home.


Unless your Carrollton, TX, home could be considered a hallmark of the tiny house movement, you’re probably going to need more than one smoke alarm. The NFPA recommends a smoke detector be installed in multiple locations:

• On every level, including basement and attic
• In every hallway that leads to a sleeping area
• Within every bedroom
• At either end of a stairway

With a minimum of three detectors necessary for a two-bedroom home, it is important to consider the variety of options available for fire safety.


Choose Your Preference.


What smoke alarm you choose largely depends on your personal preference, but it is important to know the pros and cons of each option:

• Ionization alarms create an electric current within the smoke detector by ionizing the air with minimal amounts of the radioactive element americium 241. If smoke particles enter the chamber, the current will be disrupted and trigger the alarm. They are highly susceptible to flaming fires, such as from paper or grease.
• Photoelectric alarms incorporate a small strobe light which when diffracted by smoke particles, will trigger a sensor that sounds the alarm. Smoldering fires, often started in bedding or clothing, are better detected by this device.
• Combination devices will have a dual-sensor to incorporate both ionization and photoelectric components. The NFPA recommends having a mix of both styles of smoke alarms within your home, making this a single choice for cohesive protection.

Other considerations to include: power source, a convenient way to regularly test, ease of maintenance and other personal needs such as visual assistance or carbon monoxide testing.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Maintaining Employee Safety during Mold Remediation

7/28/2018 (Permalink)

Mold spores are everywhere; when those spores find contact with humidity on your Carrollton, TX, property, it doesn't take much for mold growth to become a problem. As an employer, it is vital you take the right steps to keep your employees safe during mold removal. You should almost immediately contact an expert to assist you in providing a safe, healthy working environment. You'll work closely with those professionals as you complete the next steps. Of course, one of your first steps should be to control growth and prevent the occurrence of black mold. You can do this by:

• Identifying trouble spots, such as leaky windows and dripping HVAC systems.
• Controlling moisture, watching for signs of condensation, wet spots, broken pipes, and leaks.
• Regularly maintaining your HVAC equipment, including inspections and repairs.
• Providing enough drainage around the foundation of your building.


Mold Containment.


The next step to take is to understand the nature of mold. For example, mold spores are easily distributed throughout buildings through air conditioning or on people's clothing. It can hang in the air or be carried from one room to another on an insect. While mold removal professionals are handling remediation efforts, it is vital that the contamination area is contained properly.


Employee Safety.


OSHA has several recommendations regarding how to keep your employees safe. The remediation professionals will probably handle some of those steps, such as misting materials to contain dust, spores, and debris; sealing affected materials in plastic bags; and ensuring proper ventilation. According to OSHA, you should ensure the following:

• No one eats, drinks, or smokes in affected areas.
• Employees don't breathe the dust.
• A work area for remediation experts is established.
• The area is kept clean and dry.
• All employees are moved away from the work area and any space directly adjacent to the work area.

Mold removal experts can guide you through this process and help you ensure the safety of your Carrollton, TX, employees. Work closely with them before disturbing any areas of mold growth.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Coping in the Immediate Aftermath of a Storm

7/28/2018 (Permalink)

People who live in Carrollton, TX, are not strangers to the destructive power of storms, whether it is high wind, precipitation or flooding. However, a few storm tips about what to do while waiting for help to arrive can be helpful to even the most seasoned storm veteran.


Safety Is the First Priority.


• Summon help for any medical emergencies.
• Stay calm. Determine if anyone needs assistance and help if you can.
• Be sure the storm event has abated before checking surroundings for storm damage.
• Listen for official instructions on local radio, television, or internet news sources.
• Avoid driving so that roads remain clear for rescue personnel.
• Keep track of children; flooding, in particular, can remain treacherous for some time.
• Keep clear of moving water, downed power lines and compromised trees and structures; effective storm tips include perils of the aftermath.
• Follow official directions regarding evacuation or travel.
• Understand that a response for services will take time. Avoid repeated phone calls as others may also be seeking help.
• Contact your home insurance company to report damage and schedule an appointment for an adjuster’s inspection.


Securing Your Home Comes Next.


Wait for an insurance adjuster to arrive to accurately record the extent of storm damage to your home and belongings. It may be necessary to secure your home from further loss or damage. Tarps or plywood can be put in place to prevent water damage, for instance. However, don’t begin repairs until your insurance company gets a full report from the adjuster.

There is a certain level of excitement and adrenaline rush attached to storm activity, and emotions can run high. However, a healthy amount of respect for the power and unpredictability of nature is in order. Heed storm tips and share them with your family, friends, and neighbors. Repairing the damage will happen soon enough, and help will be available.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Beginner's Guide to Unclogging a Drain

6/21/2018 (Permalink)

Water damaged walls being dried out by SERVPRO air movers.

You turn on the sink to wash your hands, then suddenly the water starts to rise. As a homeowner in Carrollton, TX, you know immediately what is happening: a clogged drain. But, do you know what to do next? Many homeowners call a plumber at the first sign of trouble, but that is unnecessary in this situation. Follow these four easy steps to successfully snake your own stopped drain:


1. Purchase a Drain Auger.


A drain auger is commonly referred to as a snake, because the tool resembles the slithery reptile. The slender, flexible, coiled device is typically ¼ inch in diameter with a handle. You can find it in hardware and plumbing supply stores.


2. Insert the Snake.


Place the non-handled end into the clogged drain. Turn the handle and push until the snake is stopped by the clog. You may feel some light resistance as the snake travels through the curve in the pipe.


3. Rotate the Snake.


Once you hit the obstruction, turn the handle on the snake until you feel the blockage give way. If this does not happen, pull the auger out of the drain to see if the clog comes with it.


4. Run the Water.


Whether the clog comes out with the snake or goes down the drain, flush the drain with tap water immediately afterwards. Run the water on the highest pressure setting to ensure the drain is cleared out.

By following the above steps, you can successfully fix your clogged drain at your home in Carrollton, TX. If you are unable to free the clog and the water continues to rise, you may have a pipe break. Broken pipes lead to water damage which impacts more than your sink. When water floods a room in your house, your floors, walls and personal property are impacted. As a homeowner, know your limits as a handyman. If water damage occurs, rely on a water restoration specialist to contain and repair the damage.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Using Air Movement for Drying

6/21/2018 (Permalink)

Before we have completed the drying of a water damaged room, it will be disinfected. After spraying a disinfectant the area with flood damage will also be sprayed with a product that inhibits the growth of mold. The mitigation of this part of the job is important. This process needs to be done quickly and efficiently to avoid having mold and bacteria to continue to spread, ruining any chance at a water damage restoration.

Drying With Air Movement

Whether you have water in your home or water in your business after water cleanup, you need to begin the process of drying. Open the doors and windows to allow natural air movement if it's not humid out. SERVPRO of Carrollton have air movers capable of producing a large amount of air flow that  work faster and can be directed at the worst parts of the water damage.

Disposing of Waste after a Flood Damage

6/21/2018 (Permalink)

There is no way around it; flood damage will likely ruin some of your belongings no matter how much drying you do. No amount of air movement will bring back items that have been contaminated by flood water.

Porous Materials are Contaminated

Dispose of all the porous materials responsibly and make room for your water damage restoration. Our technicians will do all the demo of contaminated materials. Walls will have some of the drywall removed and anything else that is wooden. Tack strip and baseboards will also be torn out of the home and replaced.

How to recover from flood damage?

After all the contaminated items are removed and disposed of your home will be disinfected and dried. The air movers will have the area dried in 3-5 days depending on the extent of the flooding.

Flooding in Carrollton Businesses

6/21/2018 (Permalink)

Water in your business can destroy your products and hurt sales temporarily. Don't let the damage also close your doors for an extended period of time. SERVPRO of Carrollton can keep your business open through quickly mitigating the damage.

Quick Mitigation is the Key

Put this water damage restoration project at the top of the list. Mitigation is the key. If you don't want to lose out on money or possibly have your home or business condemned, clean and dry the area quickly after any water damage occurs.

SERVPRO of Carrollton will have your business looking "Like it never even happened." Keep your business open and back to normal using our emergency mitigation services. We can even place containments and construction areas in your building to keep employees and clients out.

Mold Grows Where There is Moisture

6/21/2018 (Permalink)

Mold growing in a cabinet where there is a small leak.

Mold is a nasty substance that forms whenever there is an environment the is continually moist, is very dark, and has no moving air. It is a fungus that resembles mildew.

Mold Biology for Growth

Mold spores are always in the air and are so small that they cannot be seen by the naked eye. They get everywhere and will only be visible once they put down roots and start a colony. Anywhere that is wet, such as basements, crawl spaces, closets, and attics are good candidates for the growth of the substance. One of the most common places to find mold is in the bathroom and kitchen where there may be a small leak. It grows silently and mostly unnoticed in most situations, and is usually undiscovered in places where no one goes into for extended periods of time.

How is mold removed without harming the rest of the home?

6/21/2018 (Permalink)

The use of containments are the answer to keeping mold spores from migrating around your home during remediation. Mold spores use the air flow patterns in your home to travel throughout the house. Cutting into a wall with mold will only make it worse unless SERVPRO of Carrollton does all they can to keep the mold contained.

Mold Damage Contained

Setting up a containment is done by placing plastic sheeting around the contaminated areas. Inside the containment we add a an air filtration device that is constantly moving air from the clean areas into the contained areas. The positive pressure from outside the containment allows our technicians to work without worrying that the mold spores will find a way out. The contained area will have all the work done and tested for mold spores before coming down to begin restoration.

Do not DIY a Fire Damaged Property

6/21/2018 (Permalink)

After a fire in the home, it's also important to have the fire cleanup estimated. An insurance adjuster will visit the property to see exactly the extent of what needs to be replaced after the fire damage, and what financial effects the fire loss will have on the property. At a minimum, the policy should be able to cover the smoke damage, soot damage and any other damage needed to get the house back to reasonable condition.

The fire damage in a home may seem like a job that can be handled by the owner. This is not advised, as most people don't have the tools or knowledge to handle such a job. Water damage from fighting the fire also adds to the risk. Items in the fire loss can be water logged and much heavier. After a fire in the home, it's normal to want to tackle the problem and handle the fire cleanup.

Employees Shouldn't Work until After Mitigation

6/21/2018 (Permalink)

Commercial fire damage and fire loss must be repaired in the same manner as the fire in home damage, but it is repaired with the techniques used for fire in business damages. The soot damage and smoke damage has more places to go, and it will cause more problems because it will contaminate a much larger area. The fire cleanup crew will continue to check for soot and damage, and they will do many checks to be sure the smoke smell is gone.

Fire damage in a facility must be addressed before the employees may begin working again. Fire in home and fire in business damage must be removed by a commercial fire damage company as soon as they see all soot damage and smoke damage. There are many things that will make the fire cleanup process harder, and the air quality will begin to improve for everyone involved.

SERVPRO of Carrollton will have most of the damage cleaned up so employees can return to work quickly.

Carrollton Smoke and Soot Cleanup

6/17/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.

Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Carrollton will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.


Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage

Call us Today at (972) 446-0383

When Do I Need Commercial Flood Insurance?

6/15/2018 (Permalink)

Commercial insurance covers one type of water damage, while flood insurance covers an entirely different type of water damage.

You may think you don’t need commercial flood insurance, especially if you live in a particularly dry or elevated area of Carrollton, TX. Yet you’d be surprised by the situations in which flood damage can strike, and leave you high and dry on coverage for damages. So what’s the deal with commercial insurance?


What Flood Insurance Covers


You may already have a commercial property insurance policy, but this only covers water damage related to burst pipes or other such incidents. When floods happen from storms, melting snow, hurricanes, or other natural disasters, you need a separate flood policy to cover it. This policy will cover floodwater damage to:

• Structural damage to walls, floors, and ceilings
• Fixtures
• Furniture
• Inventory
• Business property

If a flood affects your property and these items or structures are damaged, then your commercial flood policy will generally cover the cost of replacing them with comparable items up to a certain point. An insurance adjuster will make necessary determinations regarding a claim, and the amount that may be awarded in compensation.


What Flood Insurance Doesn’t Cover.


Flood insurance doesn’t cover everything, though. Your policy usually won’t cover things such as:

• Damaged currency
• Mold and mildew damage, particularly if preventable
• Economic losses due to business interruption
• Cost of temporary premises or housing
• Vehicle damage
• External property, furnishings, and décor outside the commercial building

Some of these items will be covered under a standard insurance policy for commercial properties.


So I Need Both Flood and Commercial Insurance?


Yes. Commercial insurance covers one type of water damage, while flood insurance covers an entirely different type of water damage. To be safe, especially if you live in an area prone to flooding, high levels of snow melt, or other natural disasters, you should attain both types of insurance. Many insurance companies will provide you with a quote on a package to combine the two, or discuss your options for purchasing each policy separately.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

What Affects the Cost of Fire Restoration?

5/21/2018 (Permalink)

Whether your commercial building in Carrollton, TX, was recently affected by a fire or you simply want to prepare for the unexpected, there is a lot you can learn about the restoration process after a commercial fire. One of the first things you'll want to know is how much it will cost. Your fire mitigation professionals may take a few factors into account when trying to figure out an estimate for the repairs.

• How much damage there is. The extent of the fire damage plays a huge role in how much you will have to pay for repairs. If it was a small fire contained to one room, your restoration costs may be less than someone who has to repair an entire industrial building. Most teams will have a restoration specialist to help you determine how much reconstruction is needed.
• How the fire was fueled. Fires can be fueled by synthetic materials, gasoline, dry wood and other materials. The type of fuel a fire had can affect the smoke it produced. Some fires may have a harsher smoke, so the restoration price may be higher because the cleanup process is more intense. Your team may have a mitigation manager help you determine the cleanup process needed for your project.
• How the fire was put out. Did firefighters have to cut ventilation holes? Was a large fire house used to dampen the flames? Were fire extinguishers the primary source of extinguishing? The methods used could affect the damage level and create a higher or lower estimate.
• How long the repair will take. The professionals also have to consider how long the job will take. If you want to put in a new sprinkler system during the repair process, you may add extra time to the job.

Without the help of a professional, it can be hard to estimate how much you will have to pay for fire restoration. When you don't understand the cleanup and repair process, it is hard to know how much goes into the reconstruction.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

Want to Prevent Mold? Take Care of Water Damage First

5/14/2018 (Permalink)

You’ve heard the saying “where there’s smoke, there’s fire.” Well, where there’s water, there’s mold and mildew – and the last thing you want is for mold to take root in your home. Once that musty odor sinks in, it’s almost impossible to get rid of without professional help and potential damage to the structure of your home. Let’s take a look at how you can prevent mold growth in Carrollton, TX before it’s too late.


Be Proactive – Eliminate the Causes of Water Damage


Mold in your home is generally caused by water lingering where it shouldn’t, promoting stagnation and mold growth. This can include everything from leaks to condensation to standing water. A few common sources of water damage include:

• A leaking roof
• Leaks in pipes and fixtures
• Broken refrigerators pooling water on the floor
• Leaks in windowsills and windowpane seals
• Condensation from air conditioners and other air filtration devices
• Improper weather sealing
• Flooding and hurricanes

For effective mold prevention, it’s important to eliminate the source of water leakage before water leakage becomes water damage, and water damage becomes unsightly mold. While there’s not much you can do to prevent natural disasters such as floods, though, you can still prepare in advance by sealing your house as much as possible – and beginning water cleanup immediately after the danger has passed.


Don’t Wait Until It’s Too Late


Your best mold prevention strategy is to avoid a problem in the first place. Regular home inspections can detect issues with leaking roofs, windows, pipes, and other issues before they happen. Proper home maintenance can go a long way toward mold prevention while preserving the safety and integrity of your house. If you find you do have a problem, don’t wait to address the issue. Being immediate cleanup and hunt down the water damage at the source before it spreads any further and your mold growth becomes a mold infestation.

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

How Often Should You Clean a Dryer Vent?

5/9/2018 (Permalink)

How Often Should You Clean a Dryer Vent?


A home clothes dryer that is not regularly cleaned and maintained can cause a fire and result in extensive property damage. Approximately 2,900 clothes dryer fires are reported each year in the United States, and a dryer fire poses a similar risk of severe injuries as any kind of residential fire. The primary cause of home dryer fires is failure to clean lint filters and vent pipes. The best way to prevent a lint fire is to gather and dispose of the lint that collects while drying laundry on a regular basis. Here are a few guidelines on how often to clean dryer filters and vents.

• After every load, you should clean out the lint filter of your dryer.

• A few times a month, you should check the back of the dryer to make sure that lint is not building up.

• Every three months, you should clean lint out of the vent pipe connected to your dryer. Use a snake tool to get lint that has collected further into the pipe than you can reach. Removing excess lint from in and around your dryer is essential for preventing a lint fire.

• Every six months, you should clean the lint filter in your dryer with a nylon brush, or clean the filter more frequently as it becomes clogged.

• Whenever necessary, you should have your dryer cleaned by professionals, particular if the appliance has become less efficient and it takes longer to dry clothes.

Dryer fires are more likely to occur during the fall and winter months, with the month of January seeing the most dryer fires. If you experience a dryer fire, you should call firefighters to make sure that the blaze is extinguished. You may also want to contact a residential damage restoration service Carrollton, TX to repair damage to the area surrounding your laundry machines after a lint fire

For more information, please visit us at http://www.SERVPROcarrolltontx.com/.

3 Easy Ways To Beat Mold and Mildew Buildup in Your Bathroom

4/15/2018 (Permalink)

Even when bathrooms look clean, mold and mildew may be lurking. Fortunately, there's plenty that commercial property owners in [City, State], can do to keep their bathrooms clear. These tips will likely help with most bathroom mold and mildew clean ups you happen to need.


1. Avoid Moist Environments


Mold and mildew love moisture. Humidifiers, air conditioners, and inadequate ventilation systems create moist—and therefore moldy—bathrooms. This is bad for property owners and likely even worse for the people using the bathrooms.

In most instances, the best way to keep bathrooms mold-free is to be proactive. If able, avoid using humidifiers. If they're essential, consider cleaning them weekly. The same goes for air conditioning units: clean them often and ensure there are no leaks. To ventilate bathrooms, always open windows, especially after occupants have taken showers.


2. Dispose of Mold Properly


Mold and mildew are typically persistent. Even when you do your best to keep them out of your bathrooms, they can still appear. Therefore, knowing how to perform an adequate mold and mildew clean up is essential.

First, use a respirator. One should never clean mildew without them. Next, dispose of and replace any moldy materials you can. Yes, this even includes things such as grout and caulking. Though they're difficult to replace, mold can sneak deep into them without necessarily remaining visible. Replace what you can, and then scrub what remains with bleach.


3. Stay Vigilant


Mold and mildew are most likely to strike when you're not prepared for them. Therefore, you should check your bathrooms regularly. Assuming they're mold-free is often a big mistake.

One telltale sign of mold is its smell. If a bathroom continues to smell peculiar, even after cleaning, it's possible you have mold or mildew lurking within. In addition, mold buildup often becomes visible to the naked eye, especially when it collects in showers, sinks, or corners of the room. The bottom line: don't pretend mold will leave your bathroom alone. Check constantly.

Bathroom mold and mildew clean up isn't as difficult as it may seem at first glance. With the proper preventative measures, the right techniques, and the correct mindset, commercial property owners will likely be able to beat it. Do your best to stay mold-free.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

4-Step Business Continuity Plan

4/8/2018 (Permalink)

Every business in Carrollton, TX, should have a business continuity plan (BCP) in place. Also known as an emergency response plan, this document details what to do in case of an emergency or disaster where the business cannot run in a normal capacity. Events such as cyberattacks or catastrophic weather can derail a business if precautions aren’t taken beforehand to mitigate the financial impact.


1. Identify Risks


You should identify all of the business operations that are sensitive or critical. You should determine the key operations and answer these questions:

• What if all digital communication were inaccessible due to a cyberattack?
• How many and which staff members are critical for minimum daily functions?
• Which outside vendors are necessary for continued operation?


2. Develop Safeguards


Once you have identified the critical components of the business, you should develop plans to implement in case these functions cease. Use these questions as a guide:

• Can some of your employees work remotely?
• Is there an alternate site that can be used to resume operations?
• Do you have, or can you create, partnerships with some other businesses to provide resources in case of an emergency?


3. Test Procedures


Emergency services, such as police and fire, occasionally set up mock disasters to test their response teams. Businesses can do the same type of full-scale drill to test the viability of the business continuity plan procedures. If that seems excessive, simply walking through the procedures with the teams can also work. Knowing that a plan is in place and knowing the step-by-step processes may be all that is needed.


4. Review Processes


Once all of the procedures are in place, periodically review them to make sure that they are still relevant. If any aspect of the business has changed, the BCP should change also. New employees should be versed on important aspects of the emergency response plan.

The business continuity plan does not have to be long and complicated, but it should have pertinent information to help your business resume operations during or after a disaster or emergency. Having this plan in place, testing it, and periodically reviewing it for relevance can make a difference between success and failure during times of crisis.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

Essential Tips for Recovering From Storm Damage

4/3/2018 (Permalink)

Stepping outside your home after a severe storm can be traumatic. The damage to your home and property may range from light to severe. You can take heart that a restoration specialist located in Carrollton, TX, should be able to help you clean up and rebuild from almost any damage. Before help arrives, you can use these storm tips to begin recovery.


Safety


Safety is your first priority. Look for downed power lines, trees that were weakened and are at risk of falling, potential structural damage to your home, and any other dangerous storm destruction.


Adventure


Make these storm tips fun by having an adventure. Attitude can make a huge difference in how you and your family fare before help arrives. A cheerful, adventurous attitude can drive shock away and lift everyone’s spirits, especially if you have children with you. If you have to spend a night or two outside, frame it as a camping trip.


Company


Whether you are alone or with your family, try to get together with other people, especially neighbors who may also be alone or need help. Hardship can bring out the best in many people. You can band together to accomplish much that you couldn’t otherwise manage, such as food preparation, shelter setup or cleanup, or even fire starting if it’s particularly cold weather.


Information


Search safely to find a radio, television, telephone, or other useful communications device. News channels and emergency broadcasts can provide valuable guidance to help you know when you may expect rescue crews.


Water


If help is likely to be more than a day away, water could be the biggest threat to the health of you and your family. Stored water can be a real help. If you don’t have safe water, be sure to purify the water you can find. Here are a few ways to purify water:

• Boiling
• Iodine solution
• Chlorine drops
• Filtering

Following these storm tips can go a long way toward ensuring your family’s safe recovery from the effects of storm damage. If you live in Carrollton, TX, consider contacting a restoration company. These companies specialize in cleaning up after most types of disasters and can even help with general home problems.

For more information, please visit us athttp://www.SERVPROcarrollton.com.

What Is the Difference Between Mold Removal and Mold Remediation?

3/30/2018 (Permalink)

Black mold has a well-deserved bad reputation in Carrollton, TX. If you have noticed mold growth in your home, you are likely looking for the best way deal with it. A quick online search reveals firms that offer both mold removal and mold remediation. As a diligent homeowner, you may wonder which one is right for you.


The Mold Removal Myth


When you think of mold removal, you probably envision eliminating mold growth from your home. Unfortunately, doing so is virtually impossible. Because mold spores are microscopic and exist essentially everywhere, complete mold removal is a myth. Instead, a qualified remediation firm engages in mold cleanup to contain dangerous black mold spores.


The Mold Remediation Process


Successfully remediating mold requires technicians to perform the following tasks:

• Locate and address sources of moisture
• Clean contaminated areas
• Remove mold-infested drywall and other materials
• Filter air
• Restore affected areas to pre-infestation condition

As an informed homeowner, you should realize that mold spores exist throughout your home. Because you simply cannot remove all mold spores from your house, you shouldn’t fall victim to the mold removal fallacy. Instead, understand the nature of mold spores and learn how experienced technicians protect your home from the negative effects of harmful mold. By thinking of containment in terms of mold cleanup rather than mold eradication, you can likely achieve better results from your remediation project.


Taking the First Step


Even though mold spores are practically everywhere in your home, most mold is harmless. The dangerous types of black mold often eventually make themselves known. When mold grows, it usually becomes visible to the naked eye. It can also cause a bad odor to permeate throughout affected areas. If you suspect your home in Carrollton, TX, has been infiltrated by mold, requesting an inspection by a qualified technician is often a good first step to successfully remediating it.

For more information, visit us at http://www.SERVPROcarrolton.com.

Do You Need Mitigation or Restoration?

3/19/2018 (Permalink)

If you’re asking if you need mitigation or restoration, you’ve likely had water damage and are looking for a flood cleanup company for your business in Carrollton, TX. While related, they are different, so you need both.


What Is Mitigation?


When you have any kind of water damage, one of the first things you think of is keeping it from getting worse. Take these quick steps to start recovery:

• Cut off the main power supply to reduce the possibility of injury or fire.
• Block additional water from entering the area if safe and practical to do so.
• Prevent as much water as possible from spreading into other areas.
• Remove any easily portable items that can hamper mitigation efforts.

A flood cleanup company can help you take additional steps in the mitigation process. Water easily enters areas that aren’t open to your view. Experts can bring in modern water extraction equipment to further minimize damage any hidden water may cause. It’s also important to keep air circulating to assist with drying. This is usually accomplished by using commercial fans and/or dehumidifiers.


What Is Restoration?


Restoration is the process of getting everything back to normal and usually takes longer than mitigation. At a minimum, it typically involves using more sophisticated methods or equipment to locate and remove hidden pools of water. Technicians with expertise in structural drying and odor control can determine how best to accomplish both of those tasks to help reduce the financial impact of the damage. Depending on the scope and severity of the loss, restoration can include major structural repair. The restoration company you choose can manage the project to completion, relieving you of that responsibility so you can concentrate on serving customers.

Storm damage doesn’t always occur during business hours. A flood cleanup company in Carrollton, TX, that responds no matter when you call can help to minimize the impact repairing water damage can have on conducting your business.

For more information, visit us at http://www.SERVPROcarrolton.com.

Stunt Mold Growth In You Home or Business

1/26/2018 (Permalink)

Mold cannot be completely removed from our environments.  It is a natural part of our environment and exists in microscopic spores.  Many restoration businesses advertise "mold removal" and even guarantee to remove all mold. This isn’t possible.  What you are going to be doing, instead, is removing the triggers in your home that cause mold that cause large amounts of mold growth.

Where Mold is Likely to Grow

Mold is likely to grow in places that are dark, warm, & humid. These places include kitchens, bathrooms, and laundry rooms.  It’s also likely to grow in places that have previously had a water damage that wasn’t dried properly.  If you smell something musty in the air or see black spots growing on your walls, you may have mold.

How to Control Mold Growth

  1. Fix anything that is leaking.  That includes pipes, windows, and roofs.  A leaking structure or pipe that isn’t fixed will eventually cause mold growth and damage the structure that is absorbing its moisture.  Most people discover a leaking roof or pipe when they see secondary damage to their home, like a small pool of water on the floor or a water spot on their ceiling.
  2. Control the humidity in your home.  Mold likes to grow in high humidity.  An appropriate humidity level for your home is 40-50% Relative Humidity (RH).  In the winter months, it may be lower than 40% RH.  You can purchase a home hygrometer (a humidity meter) and temperature gauge at your local home and hardware store or online for less than $10.
  3. Ventilate humid areas.  Humid areas in homes are typically the kitchen, shower, and laundry areas where warm water is used.  After doing any of these activities, turn on your ventilation fan.
  4. Hire an experienced and proven water damage cleanup company.  If your property experiences flooding, hire a company with a record of successfully cleaning water damages from properties.  This company should extract water and monitor your property as it dries.  Ask for documentation to verify your structure has been properly dried.

If you find or suspect mold growing in your home, call us.  We will assess your property and, if anything is found, remediate your mold and help you find the cause of the mold and fix it.

Free, No Obligation Mold Assessments

SERVPRO of Carrollton is ready to come alongside you and control the growth of mold in your home or business. We're available 24/7 at (972) 446-0383.

Check Out Our Facebook Page!

1/22/2018 (Permalink)

Facebook open on a mobile phone.

Just in case you haven't already, you should go take a look at our SERVPRO of Carrollton  Facebook page!

It's an easy way to keep up with any and all of our events, reviews and a great way to contact us.

If you're still deciding on if we're the best choice for your water damage situation put your mind at ease by checking out our reviews. All of the reviews on the SERVPRO of Carrollton Facebook page are by actual customers just like yourself!

We are also heavily involved with our community so by liking and following our page you can see which events we will attend! We have give-a-ways, games and prizes quite frequently and it's always a great time. 

Feel free to get in touch with on Facebook by messaging us and by leaving a comment or review!

Four Signs You Might Need A New Water Heater

1/17/2018 (Permalink)

Hot Water Heater Diagram

Hot water is sometimes a luxury (bubble baths and long showers) and sometimes a necessity (laundry and clean dishes). So, when a water heater fails or ruptures, it can leave you in the cold as well as causing thousands of dollars in water damage to your home or business. In the event your property is flooded or damaged, it is imperative that you seek a reliable and well-respected flood and water restoration company to remediate the damage.

Here are some signs you might need a new electric or gas water heater:

  • Rust around the base of the water heater. A common sign that your water heater is leaking is rust around the base, on the floor or near the drainage tap. This means the base is compromised. Even if there isn’t any visible pooled water, there could be a very slow leak that is causing the rust and if so, it won’t be long before the bottom of the unit totally fails and you get a flood of hot water.
  • Unusual noises. Hot water heaters and tanks that make knocking noises, creaks, whines or bangs should be examined and assessed by a plumber as quickly as possible. These annoying and often loud noises could be a sign that the heating element is struggling to keep up with the demand. If you live in an area with hard water, it is possible that there is heavy sediment at the bottom of the tank keeping the water heater from performing optimally. If so, a thorough flushing of the system should correct the problem. However, if left untreated, it is possible for the heating element to fail or burn out.
  • Fluctuating temperatures. Of course, if you are experiencing water that is too hot or not hot enough, your water heater may need to be repaired or replaced. Broken heating elements or gas thermocouples are often to blame when the water doesn’t get hot, and those can be replaced without replacing the entire unit. However, if you are already having work done to your water heater, have the tank itself checked for cracks, fissures or other signs of weakness. These could cause a tank failure, resulting in a flood in your home or business. The cost to replace your water heater now could end up being cheaper in the long run.
  • Tankless water heaters can also cause water damage. Tankless water heaters are becoming more popular, but don’t think that just because there’s not a tank of water connected that you can’t experience massive water damage. Check the couplings and the hoses at least once a year to ensure everything is still working properly. If you are going out of town, you might consider turning it off all together, as the emergency couplings can sometimes fail. And as with a regular electric or gas water heater, look for signs of leaking such as rust, dampness and changes in water temperature.

SERVPRO of Carrollton regularly sees properties each year affected by failed water heaters. Often kept in the attic or garage, when units fail and cause a flood, it’s usually personal items, family heirlooms and photos that are damaged. Fortunately, our highly trained professional technicians have the experience and tools necessary to clean up the water damage properly and bring your home and personal belongings back to pre-flood condition.

For emergencies and other situations, call (972) 446-0383 anytime to reach your area flood damage experts, SERVPRO of Carrollton. We help residential and commercial property owners when natural disasters, water damage, sewer backups, floods, mold infestations, fires and other events happen.

What Causes Drain Issues?

1/12/2018 (Permalink)

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Restoring Your Carrollton, TX Commercial Property After A Water Damage Event

1/8/2018 (Permalink)

Flooding and water damage events at Carrollton commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges


Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Carrollton, TX


SERVPRO of Carrollton specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Our Highly Trained Restoration Specialists can restore your Carrollton Home

12/14/2017 (Permalink)

SERVPRO of Carrollton has staff that are IICRC certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies and employees. 

The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration, fire restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Carrollton
SERVPRO of Carrollton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and has certified IICRC employees. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Carrollton 24 Hour Emergency Water Damage Service

12/6/2017 (Permalink)

SERVPRO of Carrollton is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (972) 446-0383

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Carrollton has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Carrollton

SERVPRO of Carrollton specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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