Recent General Posts

Join our team at SERVPRO of Carrollton and Bent Tree!

12/27/2020 (Permalink)

Super Servpro Tech #HeretoHelp!

Do you want to help people? Are you a service driven professional looking for a career where you can help those that have been impacted by a water or fire loss?

If this is you, SERVPRO of Carrollton and Bent Tree is currently looking to fill positions in water and fire mitigation, content and structure cleaning and mold remediation.

We are also looking for construction professionals for our sister company Ciatto Restoration LLC with both full-time and sub-contract opportunities.

The requirements for this position:

  • Must have a professional appearance and great attitude.
  • Ability to pass a criminal background check with no felony convictions or misdemeanors involving violence or theft.
  • Some night and weekend work is required.
  • Must be able to lift a minimum of 50 pounds.
  • Must have a valid drivers license.
  • Must have a high school diploma or a GED certificate.

    Please call 972-446-0382 for more information or email your resume to mciatto@SERVPRO10952.com.

Why is a flood cut a part of the restoration process during a water leak?

10/20/2020 (Permalink)

Flood cut Call us today if you have a water leak in Dallas, TX.

Why is a Flood Cut a Vital Part of the Restoration Process?

Unfortunately, flooding is sometimes unavoidable in Far North Dallas, TX. The important thing is to be prepared to rebuild and repair. One very common tactic used when cleaning and repairing water damage after a flood is called a flood cut. It involves cutting out a large portion of the walls and replacing it with new material. You may be wondering why a flood cut is necessary, as it does tear out a large portion of a building. Take the time to learn all about the flood cut and why it is a vital part of the restoration process.

The Different Categories of Water

To understand flood cuts, you must first understand the different categories of water damage.

Category one water is completely clean. This type of water usually comes from broken pipes.
Category two water, which is sometimes called grey water, is contaminated with minor microbes and bacteria. This type of water usually comes from broken appliances, such as washing machines or showers.


Category three water, which is sometimes called black water, contains serious contamination. This water comes from flooding, septic failure, and other major events.

A flood cut is usually only employed when category two or three water is involved. Most of the time, the water in a flood falls into the third category, which makes it incredibly dangerous.

What Is a Flood Cut?

A flood cut is essentially a line drawn on the walls 12 inches above the highest point the water ever reached. Everything below this line must be gutted from the wall to protect against contamination and mold growth. Category three water can cause serious health problems, which is why a flood cut is so important after flooding. It may be more expensive, but not having a flood cut done is putting yourself at risk to save a few bucks. You should always choose a restoration company that values the flood cut technique.

We can help you take back control when water damage takes over!

10/6/2020 (Permalink)

contact us 7x24x365

According to the National Weather Service (NOAA), "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States as: - Flash Flooding - River Flooding - Burn Scars/Debris Flows (caused by wildfires) - Ice/Debris Jams - Snowmelt - Dry Wash (caused by heavy rainfall in dry areas) - Dam Breaks/Levee Failure - Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States.

When catastrophic water damage happens to you, SERVPRO of Carrollton and Bent Tree (Far North Dallas) can help. We can help you prepare ahead of time with an Emergency Ready Profile, or respond to any size disaster to begin cleanup and restoration to get you back into your home as soon as possible. We are ready to help make it "Like it never even happened."

Call today---972-446-0383!

Preparing your Family for a Tornado

10/25/2019 (Permalink)

photo of stormy sky Be Prepared When Heavy Storms are in your Area.

Preparing for a Tornado

There’s not a lot you can do to prevent tornado damage to your home, but you can take steps to prevent injury to the people inside it.

Tips for tornado safety-

Pick a safe space

This should be a spot everyone can get to quickly. Or, consider a safe room for maximum protection.

How to pick a tornado safe space

  • Home with basement – The basement is often your safest bet, if it’s not prone to flooding. Pick a space away from windows and under some kind of sturdy protection if possible, like a heavy table.
  • Apartment building or home without a basement – Find a space away from windows on the lowest floor possible, like a small centered room, an interior hallway or under a stairwell.
  • Mobile home – Find an underground shelter or sturdy permanent structure nearby.

Do a practice tornado drill at least once a year. Make sure your family also knows where to go during a tornado if they’re not at home, and pick a local place to meet if you’re separated during a tornado.

Create survival and first aid kits

Stow them in your safe space. Include things like non-perishable foods, bottled water, flashlight, batteries, phone chargers, first aid supplies, and medicines. Keep heavy blankets or an old mattress in your space too, for added protection.

Secure important documents

Use a fire box, safe, or safety deposit box to store things like contact information for family and friends, insurance information, passports, birth certificates, and marriage licenses.

Create a home inventory and schedule an insurance review.

A detailed home inventory can help make sure you have the right coverage for your belongings. And if you’re a homeowner, talk with your insurance agent to make sure your home is covered for its replacement cost value.

Watch or Warning

Educate your family on the difference between a tornado watch and a tornado warning, and know what to do during each. Make sure everyone knows how to spot a tornado too. Watch for a rotating, funnel-shaped cloud, an approaching cloud of debris or a loud roar that’s similar to a freight train.

Use this tornado preparedness checklist to keep your plan on track. And when severe weather is on the way, tune in to your NOAA radio station or your local news for the latest updates.

Steps for Cleaning Your Crawlspace

9/12/2018 (Permalink)

Water damage in this small space let to mold. Don't let this happen to you.

A home flood in Carrollton, Texas, can affect every inch of your home. Most of the storm damage is easy to see. Some areas, however, such as your crawlspace, may be flooded without your knowledge. After a thorough inspection, if you discover flood damage in your crawlspace, here are some tips for dealing with it.

How to deal with a flooded crawlspace


Remove Items

While the name indicates a certain need for openness, in most homes, a crawlspace is not just an open space. Sometimes insulation is added, particularly in colder climates. They may also house parts of your HVAC unit, plumbing or wiring. Some homeowners may even use it as storage for keepsakes or seasonal items. When it is flooded, however, the restoration company you hire to remediate the water damage will need to remove all the items to determine if they can be salvaged.

Remove Water

After the space is cleared of items and debris, the next step of home flood remediation is removing the standing water in the space. An industrial sump pump or trash pump is typically used to complete this process. It siphons the water out of the crawlspace into a tank in the technicians' truck. From there they can safely dispose of it in another location.

Dry Surfaces

Once the crawlspace is emptied, the remaining surfaces may still be wet. They cannot be left this way or the space may develop a mold problem. Mold can start to grow in as little as 24 hours, so the faster the area can be dried, the better. Technicians may use dehumidifiers to leach the moisture out of the air. High-powered fans can be used to increase air flow across the surfaces and evaporate moisture as the air moves outside.

Once the area is dry, it still has to be disinfected, as water from storm damage often contains bacteria that you wouldn't want in your home. Drying your crawlspace is an important factor in avoiding further water damage during a home flood.