Recent Posts

How Commercial Cleaning Preserves the Health of the Community

9/10/2020 (Permalink)

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Summary: SERVPRO of Carrollton, TX, provides commercial deep cleaning services that ensure a safe, healthy environment.

SERVPRO is renowned as a leader in property damage restoration, but the company’s technicians are also commercial cleaning and property management experts. SERVPRO of Carrollton provides both property damage restoration and commercial cleaning services to Carrollton businesses.

Certified: SERVPRO Cleaned

Recent events in the United States and around the world highlight the importance of personal hygiene, disease prevention, and the preservation of community health. SERVPRO, with over fifty years of cleaning experience, grasps the importance of environmental health. More than standard janitorial cleaning practices are needed to protect homes and businesses.

Certified: SERVPRO Cleaned is the new defensive pathogen cleaning program offered by SERVPRO of Carrollton. This proactive viral pathogen cleaning strategy reflects the knowledge, experience, and cleaning technology gained from over fifty years of biochemical spill remediation and decontamination. The team members at SERVPRO of Carrollton are the trusted professionals to bring a higher standard of clean to homes, businesses, and the community.

How Certified: SERVPRO Cleaned Works

Step #1: Consult

Consult with the client to tailor a custom cleaning program based on the unique needs of the situation and the facility.

Step #2: Clean

Based on the custom-tailored plan, the SERVPRO of Carrollton team performs the expert deep clean utilizing their proprietary EPA-Approved Hospital-Grade cleaning solutions while adhering to the highest CDC cleaning and decontamination standards.

Step #3: Certify

Facilities that have undergone the SERVPRO cleaning protocol have a shield posted on their front window, representing their commitment to the comfort and security of customers, employees, and the community.

Building Services

Businesses can rely on the SERVPRO professional clean team to tackle the grime, odor, and moisture challenges that exceed the scope of the regular janitorial staff.  The best cleaning and deodorization products, coupled with the expertly trained professionals, deliver the deep cleaning services businesses must have.

Specialty Cleaning Services

SERVPRO of Carrollton provides cleaning services that range from cleaning restaurant hoods to removing biohazard contaminants. Specialized training and the industry-standard products are combined to restore a property and get it back in business.

Air Duct Cleaning and HVAC Inspection

If not inspected and cleaned regularly, ventilation systems contribute to poor indoor air quality. An inadequately maintained HVAC can circulate dust, pollen, odors, dirt, and other contaminants into the home or business environment. SERVPRO of Carrollton professionals routinely inspect HVAC systems and recommend the best way to address any indoor air quality issues. Servicing the HVAC unit restores peak energy efficiency, eliminates offensive odors, and reduces the potential for mold growth.

Other Residential and Commercial Cleaning

The cleaning professionals at SERVPRO are very thorough. Their general residential and commercial cleaning services include cleaning carpet and upholstery, drapes and blinds, ceilings, floors, and walls. They specialize in eliminating odors from the source.

Biohazard Cleanup and Restoration

Exposure to biological and chemical pollutants can pose serious health issues. Failure to properly remove such substances can create dangerous and unhealthy environments. SERVPRO of Carrollton is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, they transform unhealthy environments into clean, safe homes and offices.

The decontamination of a home or business due to trauma, sewage backups, chemical spills, hoarding, or other biohazards can be dangerously toxic and emotionally demanding. Specialized training and experience are essential to resolve biohazard issues.

SERVPRO of Carrolton provides cleanup and recovery services for a wide variety of biohazard situations, including sewage backups, crime scene residues, suicide/death accidents, homicide cleanups, blood cleanup, and accident cleanups. The SERVPRO technicians display genuine compassion, respect, and empathy when providing services in these challenging environments.

The wide breadth of the SERVPRO service menu also includes the cleanup of hoarding scenes, animal waste/remains, chemical spills, tear gas cleanup, and meth lab cleanup. The cleanup of biohazard scenarios requires the highest level of professional training in the techniques and technologies needed to restore a biohazard scene to a clean, safe, and healthy environment. When called upon, the team at SERVPRO of Carrollton puts their own health and lives on the line to serve Carrollton residences and businesses that need biohazard cleanup.


For more information about commercial cleaning services, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com/commercial-cleaning. Contact the office by phone at (972) 446-0383.

When H20 must go!

9/10/2020 (Permalink)

Ceiling Leak Ceiling wet from water leak.

Most insurance companies encourage residential and commercial properties to immediately call their restoration company to do professional and effective work when water damages occur.

Water damages occur when least expected and they are tricky because they can lead to more serious problems. Is important to contact a reliable restoration service to assess, extract water, and eliminate the damage as fast as possible.

Water Damage Scenario: Getting Ready for the Holidays

Fall is just around the corner and you are excited! Finally, pumpkin spiced lattes, apple cinnamon pies, warm dishes with family and a break from the humid Texas weather days are coming! The last thing that comes to mind is something wrong happening to your home or office.

All the sudden you realize a leak coming in from the ceiling! There was a leak in the roof, the upstairs toilet is overflowing, the HVAC has been leaking, or who knows what and you are standing in water where it is not supposed to be.

Water damages can come in from anywhere. It is not always a hole in the roof or a faucet that was left unattended. Finding the source of the problem is only part of the battle. Once the source is identified, the next step is to stop the water loss and check to see if the water is contaminated.

Understanding the Surroundings

Checking the damaged area is the next crucial step. Checking to see if the water is clear, grey, or black is important because it classifies the water loss category. After checking the water, you can assess the area to see the extent of the damage.

In addition, inspecting for safety concerns like electronics, gas supply, waterlogged appliances, sewage, or chemicals is important to note. These make the area highly hazardous and you should clear the area immediately if put into this situation.

To keep matters from getting worst, you must start the cleanup process immediately! Musty odors will start hours later after being affected and can indicate the start of growth (mold).

How SERVPRO of Carrollton can Help

Calling SERVPRO, we can help with the whole process. Our staff is trained on the identification of the source, water type, inspection of the damaged area(s) and identifying growth. Plus, we are experts in the extraction of water, treatments, disposal, wall and floor inspections and more.

We come equipped to help you out of any water situation, so you are not drowning in worry.

Our staff helps you from start to finish any season. Family owned, we take your call to assess your situation, go to inspect, work hard to keep you afloat, and offer our reconstruction services so your place looks "Like it never even happened."

We all take great pride in ensuring all our customers receive the best service possible. No job is too big or small for SERVPRO of Carrollton to handle.

Conclusion

Whether it is a water damage in the office or at home, it got to go! SERVPRO of Carrollton is here for any water damage restoration need.

It is much easier to have a professional damage restoration company look at the situation in the beginning of the loss so further damages can be minimized or eliminated.

For more information or any additional questions, call SERVPRO of Carrollton  at (972)446-0383 or visit our site at https://www.SERVPROcarrolltontx.com/.

Local Water Damage Restoration Company Explains Why Basements and Crawl Spaces Flood

8/4/2020 (Permalink)

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Summary: SERVPRO of Carrollton, TX, explains why basement and crawl space flooding can occur and offers tips on how to cope with the stress and frustration of a major water damage incident.

Carrollton is a typical Texas community. The average temperature in August is almost ninety-six degrees, making it one of the hottest places anywhere in the state. The suburban community, located about 20 miles from Dallas, has an overall Comfort Index of 7.1. Carrollton is a great place to live, work, and raise a family.

In some ways, the greater Dallas area is above average when it comes to rainfall. July, August, and September, on average, see a few inches of rain per month. In 2015, an unusually wet year, almost 17 inches of rain fell in September, driving the annual total to 62.6 inches or nearly twice the annual average rainfall for the area. The greater Dallas-Fort Worth area can see spikes of up to five inches or more in one day. A meandering squall can settle over a community such as Carrollton and dump inches of rain in just a few hours. Life is best structured around the averages. Plans must account for the worst of times, such as this scenario illustrates.

Scenario

During the 2015 spike in rainfall, the most annual rainfall in the area since 1899, roofs that had never leaked sprung leaks. Crawl spaces that had been dry since the houses had been constructed were now riddled with mold and mildew. Basements and crawl spaces that had never flooded turned into indoor swimming pools. Homeowners throughout the area were forced to take measures to mitigate the water damage.

The family had lived in their home for 32 years, raised their children there, and now entertained grandkids in the backyard playground and in the spacious basement on rainy or cold days. The intense rains of 2015, over sixty inches, revealed leaks in the roof and basement. The roof needed replacing anyway. The basement was a much larger ordeal involving a French drain, a sump pump, and some interior work in the basement. Mike and Barbara weathered the disruptive renovations well but were glad when the construction finally concluded. In September of 2018, it rained a whopping 12.7 inches, followed in October with 15.7 inches. To their amazement, the new roof and repaired basement were leak-free. The couple thought that any home that could withstand that deluge could withstand anything nature could bring its way.

One afternoon, a thunderstorm rolled over the neighborhood and stalled, dropping endless buckets of water on the community. Thousands of homeowners and businesses were without power for several hours. Mike and Barbara thought nothing of it and prepared for the cookout that evening. Their gas grill trumped the electrical outage. When the grandkids arrived, they descended into the basement for fun and games until supper was ready. A shriek from the basement caught the adults off guard.

“We love the pond in the basement!” chirped the grandkids. Mike was not so happy. Water in the basement can pose an electrical hazard that can cause serious injury or worse. Thankfully, in 2015, he had his electrician install GFCI receptacles throughout the basement.

The 1500 square foot basement contained a foot or more of water, or more than 11,000 gallons. The basement had to be pumped of its murky contents, dried, dehumidified, and eventually treated for mold and mildew. The carpet, hardwood flooring, furniture, baseboards, and walls needed immediate attention. Believing that the basement was waterproof, the couple had stored furniture, keepsakes, and heirlooms in the basement. The unexpected flood was a disaster too large for any homeowner to manage alone. Mike turned to the water damage restoration professionals who had assisted the family years earlier. The team was onsite within the hour. An inspection and assessment turned up no water sources from inside the basement. The water came from outside the basement foundation.

Mike responded to the assessment with astonishment. He asked, “How could the water be from outside the basement? It recently rained 27 inches in two months, and the basement was dry as a bone!” The answer was simple — during the power outage, the electric sump pump was not functioning. The basement flooded. Now, it was time to clean up the mess, restore the damaged areas, and pursue alternate strategies to prevent any more basement floods.

The takeaway from the case study of the flooded basement: Do not panic

Water damage is understandably stressful, especially if the water damages furniture, soaks family heirlooms, destroys expensive inventory, or requires the property to be evacuated. The highly trained, experienced professionals at SERVPRO of Carrollton respond to water damage emergencies every day. The team is onsite within an hour, ready to begin the restoration process. Knowing that competent, caring technicians are hard at work eases the stress and anxiety the homeowner may feel. Skilled restoration technicians do a thorough job in a timely fashion, so people do not have to worry.

Each crisis is unique and carries its own safety hazards. Immediate response from a water damage specialist is crucial since much of the damage occurs in the first few hours of the incident. Having a trained professional with the best equipment on the scene as soon as possible is always a best-case scenario in a worst-case situation.


For more information about water damage restoration services in Carrollton, Texas, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com. Contact the office by phone at (972) 446-0383.

What is the Mold Mitigation Process?

7/23/2020 (Permalink)

mold Here to Help!

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the “typical” process:

Step 1: Emergency Contact

The mold cleanup and restoration process begins when you call our team at 972-446-0383.  Our specialist will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

Step 2: Inspection and Mold Damage Assessment

Our Professionals will carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water and can be hidden from plain view. We use various technologies to detect mold and hidden water sources.  

Step 3: Mold Containment

We use various containment procedures to prevent the spread of mold. They may use advanced containment procedures like negative air chambers to isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. All fans and heating and cooling systems will be turned off to prevent the spread of mold.

Step 4: Air Filtration

Our specialized filtration equipment allows their Professionals to capture microscopic mold spores out of the air. We utilize powerful “air scrubbers” and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

Step 5: Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. SERVPRO  Professionals use anti-fungal and antimicrobial treatments to eliminate mold colonies and to help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and carpeting, may be necessary to remediate heavy mold growth.

Step 6: Cleaning Contents and Belongings

SERVPRO mold technicians clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. They’re also trained to remove odors and deodorization using fogging equipment.

Step 7: Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

A water heater has leaked in my office!

7/15/2020 (Permalink)

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Is Water Damage an Emergency?

If you’re facing water damage, you’re probably wondering what to do and who to call. It’s important to remember that all water damage is severe – even if it seems minimal.

To prevent mold, mildew, and further harm to your property, you need to begin the cleanup process immediately. Unless you clean the water up and stop the source of the leak within 24-48 hours, you could find yourself facing structural issues and mold growth.

While you don’t need to call 911 for most cases of water damage, you should contact a local restoration company as quickly as possible.

Water damage situations can be dangerous, especially after floods or natural disasters.  Be aware of hazards like electricity and gas supply, waterlogged appliances, and standing water contaminated with gasoline, sewage, or chemicals.

Our team at SERVPRO of Carrollton is highly trained and ready to help 7x24x365 days a year.  You can reach us at 972-446-0383.

What to do when you lose power during a storm.

7/8/2020 (Permalink)

storm Here to Help!

When unexpected weather strikes and causes it is important for everyone to be prepared for a power outage that may last for several hours or days after a heavy storm. The National Public Service campaign, Ready Campaign, has shared the following tips regarding power outage:

Before a Power Outage:

  • Build or restock your emergency preparedness kit, including a flashlight, batteries, casa, and first aid supplies.
  • Make sure you have alternative charging methods for your phone or any device that requires power.
  • Charge cell phones and any battery-powered devices.
  • Know where the manual release lever of your electric garage door is located and know how to operate it.
  • Learn about the emergency plans that have been established in your community.

During a Power Outage:

  • Avoid using candles which can cause fires. Only use a flashlight for emergency lighting.
  • Keep refrigerator and freezer doors closed. Most food requiring refrigeration can be kept safely in a closed refrigerator for about four hours. A full freezer will keep the temperature for about 48 hours.
  • Put on layers of warm clothing if it is cold outside. Never burn charcoal for heating or cooking indoors.
  • Only use generators away from your home, and NEVER run a generator inside a home or garage, or connect it to your home’s electrical system. Consult an electrician or engineer before purchasing and installing a generator.

After a Power Outage:

  • Throw away any food that has been exposed to temperatures of 40*F (4*C) for two hours or more. When in doubt, throw it away.
  • If food in the freezer is colder than 40*F and has ice crystals on it, you can refreeze it.
  • Contact your doctor if you’re concerned about medication having spoiled.
  • Store at least a three-day supply of non-perishable food. 
  • Choose foods your family will eat.
  • Remember any special dietary needs.
  • Avoid foods that will make you thirsty.

Carrollton Property Damage Restoration Company Promotes Fireworks Safety

6/30/2020 (Permalink)

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Summary: SERVPRO of Carrollton shares fireworks safety tips from the Texas Department of Insurance.

People love to celebrate with fireworks, especially on the Fourth of July. SERVPRO of Carrollton, a Texas damage restoration company, urges residents of Carrollton, TX and the greater Dallas/Fort Worth area to celebrate this Independence Day safely. The first use of fireworks in a Fourth of July celebration was in Boston, MA, in 1777. Founding father, John Adams said he hoped the anniversary of independence would be remembered for years to come by “guns” and “bonfires” and “illuminations.” Since the first July 4 fireworks display took place during the Revolutionary War, some historians think the fireworks were intended as a “morale booster.” The celebrations at the time would have also included the firing of guns and cannons, adding to the explosive nature of the festivities.

Texans love to celebrate the 4th of July with fireworks too! Fireworks are legal in Texas, but counties and cities are allowed to set guidelines. Fireworks are generally not permitted within city limits. Some cities extend the ban as much as 5,000 feet beyond the city limits. Special permits are required for fireworks displays for over 50 people.

The National Fire Protection Association offers these fireworks fire & injury facts. “Fireworks started an estimated 19,500 fires in 2018, including 1,900 structure fires, 500 vehicle fires, and 17,100 outside and other fires. These fires caused five deaths, 46 civilian injuries, and $105 million in direct property damage.  In 2018, U.S. hospital emergency rooms treated an estimated 9,100 people for fireworks-related injuries; half of those injuries were to the extremities and 34% were to the eye or other parts of the head. Children younger than 15 years of age accounted for more than one-third (36%) of the estimated 2018 injuries.”

How to Stay Safe When Using Fireworks

While fireworks are a fixture of many holiday celebrations, these explosives have an inherent element of danger. The Texas Department of Insurance offers the following fireworks safety tips to help people have fun with fireworks and stay safe.

  1. Follow local mandates.

Some towns allow only certain types of fireworks, and most areas do not allow fireworks within city limits or during burn bans. Follow the local law and contact the local fire officials if there are any questions.

  1. Find out if a permit is required.

Organizers will need a permit from the local fire department if they are holding a fireworks show for a group of 50 people or larger.

  1. Hire licensed professionals.

If someone is hired to put on a display for a group, the group organizers need to confirm that the individual has a Texas pyrotechnic operator’s license. To find out if someone is licensed to shoot off fireworks, contact the State Fire Marshal’s Office at 1-800-578-4677 or Fire.Marshal@tdi.texas.gov.

  1. Check to see if fireworks are legal in the area.

Fireworks can be sold only at certain times of the year, typically during a week or so leading up to a major holiday. Besides the Fourth of July and New Year’s, Texas counties have the option to include Texas Independence Day (March 2), San Jacinto Day (April 21), Cinco de Mayo (May 5), and Memorial Day.

Anyone can use fireworks any day of the year as long as they are not banned in the area where they are being used.

  1. Stay safe!
  • Children should not use fireworks, and an adult should always be present when children are near a fireworks display.
  • Alcohol and fireworks are a recipe for an emergency room trip.
  • Always follow the firework instructions exactly.
  • Never shoot fireworks around dry grass, brush, or other flammable materials.
  • Never aim fireworks at a home, animal, or person.
  • Keep a bucket of water, garden hose, or another water source nearby for emergencies.

Fire and Water Damage Specialists

When a home or business is dealing with the aftermath of a fire, the damage that it can cause to the property structure and valuable possessions can be extremely devastating. At SERVPRO of Carrollton, the team understands the stress, confusion, and emotions that are present when dealing with this kind of ordeal. The SERVPRO technicians are highly skilled and certified, as well as equipped with fire damage restoration equipment to take special care of the client’s property and possessions. The team will be there with the customer every step along the way to explain the process to help get them through this stressful time.

SERVPRO of Carrollton Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differ greatly and require a specific cleaning procedure. The steps listed below illustrate the process for the typical fire damage restoration.

  1. Emergency Contact
  2. Inspection and Fire Damage Assessment
  3. Immediate Board-Up and Roof-Tarp Service (if needed)
  4. Water Removal and Drying (if water damage is present)
  5. Removal of Smoke and Soot from All Surfaces
  6. Cleaning and Repair
  7. Restoration

Conclusion

Texans have much to celebrate, and fireworks are often a part of these celebrations. Following safety tips make for safer celebrations. When a homeowner or business experiences fire and water damage, the repair and restoration experts at SERVPRO of Carrollton are available 24/7 with the knowledge, expertise, training, and equipment to restore the structure to its condition before the fire and water damage.

To learn more about the full line of fire and water damage restoration services, visit the SERVPRO of Carrollton website at https://www.SERVPROcarrolltontx.com. Contact a representative from SERVPRO of Carrollton by phone at (972) 446-0383.

Important information to know if you have a fire at your home or office.

6/26/2020 (Permalink)

Here to Help! Fire Damage can spread Quickly.

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Carrollton will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 972-446-0383

Minimize your risk of Covid-19.

6/22/2020 (Permalink)

germs and logo #teambehindtheclean

Tips and Best Practices to Minimize Your Risk

Cities and states are taking increasingly drastic measures to curb the severity of the pandemic, including the closing of bars, restaurants, and public venues. In some areas, officials have issued “shelter in place” orders in order to compel residents to stay in their homes and limit movement. To further protect yourself, minimize your exposure with the following tips:

Practice Good Hygiene

    • Clean hands with sanitizer and wash your hands frequently
    • Avoid touching your face and cover coughs and sneezes
    • Disinfect “high touch” surfaces like doorknobs, light switches, tables, doorknobs, and handrails regularly
    • Increase ventilation by opening windows or adjusting air conditioning

At The Office

    • Stop shaking hands – use other non contact methods of greeting
    • Use videoconferencing for meetings when possible
    • When not possible, hold meetings in open, well-ventilated spaces
    • Disinfect “high touch” surfaces like desks, keyboards, light switches, doorknobs, and telephones
    • Consider adjusting or postponing large meetings or gatherings

Stay Home if...

    • You are feeling sick
    • You have a sick family member in their home

https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fcases-updates%2Fsummary.html

What you should know about lightning strikes-

6/18/2020 (Permalink)

lightning #Heretohelp

A lightning strike is a discharge of atmospheric electricity which is generated by an accumulation of differing charges within a cloud. It is one of the most common causes of weather-related deaths in the U.S.  

Each year lightning  strikes cause billions of dollars in property damage and complete devastation. Lightning can start a direct fire because the core temperature of a lightning strike is approximately 50,000 degrees Fahrenheit. The harm to structures, electronics, building systems and vehicles can be extensive, causing loss of product and major downtime. 

Major hazards caused by lightning:

Fire damage: The biggest threat lightning poses to a structure is fire . Wood and other flammable construction materials can easily explode when exposed to the high temperature of a lightning strike. Lightning current traveling through wires and pipelines instantly burns them up causing complete damage to property.

Power surge damage: If lightning chooses electrical wiring as its primary or secondary path, the explosive surge can damage all the appliances it is connected to.

Shock wave damage: Lightning produces shock waves that can be destructive. These shock waves can fracture concrete and brick and stone chimneys severely.