Recent Posts

How to Select the Best Commercial Cleaning Service Provider

11/12/2020 (Permalink)

Blog Summary: Hiring a commercial cleaning service by a reputable company like SERVPRO of Carrollton, business owners can be confident their offices will be in excellent sanitary conditions, but finding the right service for the task can be challenging. This guide will help potential customers understand what to look for when searching for a reliable commercial cleaning service.

How to Choose the Best Commercial Cleaning Service

A clean workplace will leave a lasting positive impression on customers and improve productivity among employees. It reduces clutter, improves organization, makes the property look appealing, and shows how much your company cares about its clients and workers. 

Keeping the property clean is time-consuming, though, which is why many business owners turn to a commercial cleaning service.

The market has plenty of commercial cleaning services for business owners to choose from, making the selection process overwhelming. If you need a professional to help you maintain your office’s cleanliness, you need to hire a reputable company with comprehensive services to suit your needs. If you’re in a rush and need a referral, SERVPRO of Carrollton, TX, offers exceptional commercial cleaning services. 

Before you finalize your decision, however, read these tips to help you along your way.

Why You Need a Commercial Cleaning Service

Commercial cleaning services use specialized equipment, the latest industry techniques, and skilled workers to improve the cleanliness and sanitation of the properties they clean. Many businesses use these companies for general housekeeping and simple tasks like air duct cleaning service.

However, they often provide amenities beyond simple trash removal or bathroom cleanings, such as water removal after a flood, odor removal, and biohazard and sewage cleanup. 

If your workplace requires cleaning and sanitation after a natural disaster, sewer backup, or fire, you will need a commercial cleaning company’s professional services to restore your property.

Ask These Questions When Hiring a Commercial Cleaning Service

Finding the right commercial cleaning services is necessary because not all companies provide the same services or quality. The company you hire should match your business’s needs, which you can determine by asking the following questions.

1. Do you have liability insurance?

Any reputable cleaning service should have the necessary, up-to-date insurance policies in place to protect their workers and your property against injury and unintentional damage. Never work with a company that does not have verifiable insurance. 

2. Do your employees have professional training?

During your vetting process, inquire about the status of their employees. If they have regular employees on their staff, ask about their qualifications to ensure they have the expertise necessary to handle everything from water damage to upholstery cleaning, or anything else you need.

Workers sometimes have low-quality or inconsistent training, so you may not want to work with a company that does not maintain a team of regulars.

3. How much experience does your company have within my industry?

Commercial cleaning services work in various fields, including medical offices, retailers, restaurants, and more. Each facility has different needs and requirements for cleanliness, so it is necessary to find a cleaning service that knows your industry’s standards. 

4. What services do you offer?

Ideally, you should choose a commercial cleaning company with an impressive array of services, because you can use them for various purposes. For example, suppose your property develops a mold problem after a pipe burst. In that case, you do not need to look into water restoration companies or mold remediation companies. Instead, you can contact your regular commercial cleaning service to handle the water cleanup and mold removal.

Choose SERVPRO of Carrollton

As a trusted commercial cleaning service, SERVPRO of Carrollton, Texas, strives to keep each client’s property in optimal condition. Their highly trained professional staff go beyond standard janitorial services to ensure the sanitation and safety of each client’s building. SERVPRO offers specialty cleaning services such as flood cleanup, deodorization, carpet and upholstery cleaning, and building restoration service. 

Contact the professionals at SERVPRO of Carrollton to learn more about this commercial cleaning service by calling (972) 446-0383 today.

How to Decide Between Various Fire Damage Restoration Provider

11/12/2020 (Permalink)

Blog Summary: With so many fire restoration companies to choose from, a property owner may need assistance in determining which one is best for their needs. Learn how to find a restoration company and select the best one with this helpful guide.

How to Choose Between Various Fire Restoration Companies

Fires are devastating events that can cause extensive damage to property and personal belongings. The fire is not the only source of damage since fire systems and the water firefighters use to put out the flames will also contribute to the property loss. 

There are plenty of fire restoration companies available to help you restore your property, but with so many options available, selecting the right one can be overwhelming. Here are some crucial tips to consider before you hire a restoration company.

Types of Damage Restoration

Burst pipes, overflowing plumbing fixtures and appliances, firefighting efforts, and extreme weather events cause water damage and require flood cleanup. If the property owner does not quickly address the issue – within 24 to 48 hours – they increase the risk of hazardous mold growth, property loss, and expensive repairs and replacements. A typical fire restoration service includes water removal, cleaning, and sanitizing.

Fire damage can occur from natural or man-made situations, such as a wildfire or grease fire. Even if the flames do not touch your belongings, the smoke can ruin them. A fire damage restoration service will identify which items and materials need replacements or repairs. 

How to Find Fire Restoration Companies

Although the fire may cause irreparable damage to personal belongings like photographs or sentimental trinkets, fire restoration companies will work diligently to bring your property back to its original condition. 

Here is how to locate these companies: 

  • By Asking Friends, Neighbors, and Family: Unfortunately, fires are not uncommon, and you may know someone who has used fire restoration services. Ask people you know, including friends, relatives, and neighbors, if they worked with a fire restoration company, and if so, see what they thought of the experience. Asking around will help you narrow down companies that may meet your needs, as well as show you which ones to avoid.
  • Contact Your Insurance Company: As a property owner, you must contact your insurance company soon after the fire is under control or eliminated. Your insurance provider may have a list of fire restoration companies they work within your area. Your insurer will vet these restoration businesses, so you won’t have to spend time researching their services. 

Tips for Selecting the Right Fire Restoration Company

Before you agree to hire a fire restoration company, ask these questions to ensure they are the right service for the job.

1. What types of restoration services do you offer?

Reputable fire restoration companies have a list of essential services to ensure a safe and efficient restoration process. These services include smoke and soot cleanup, odor removal, water cleanup, and damage assessments. Additional building restoration services include air duct cleaning service and commercial water damage restoration.

2. Do you provide a board-up service?

Fires can severely impact a building’s structural integrity, affecting its floors, windows, ceilings, and foundation. By boarding up vulnerable areas, workers can safely proceed with restoration efforts and protect the building from trespassers, weather, and additional damages.

3. What are your company’s certifications?

Any company you hire should have the appropriate certifications and licenses required to do restoration work in their respective states and cities. Check for fire and water damage training credentials and documentation from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). This organization offers certification in various specialties, including mold removal and commercial drying.

Why SERVPRO of Carrollton?

As fire and water damage experts, the professionals at SERVPRO of Carrollton, Texas, will work quickly to restore your property to a livable condition using the latest restoration techniques and specialized equipment. Their services will help you reduce your property loss, and the team’s professionalism and knowledge will alleviate stress about the restoration process.

To learn more about this fire restoration company, contact the SERVPRO of Carrollton team today.

Why Choose SERVPRO? Because Response Time Matters

11/12/2020 (Permalink)

faster to any size disaster - image of green SERVPRO vehicle on road #Heretohelp

When disaster strikes your home or business, time becomes an especially precious commodity. When it is your home or livelihood on the line, you don’t have the benefit of waiting for help—you need it right away.

We know that a fast response is crucial, which is why responding faster to any size disaster is more than just a slogan to us.

Why a Fast Response Matters-

When it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play, which can be through various means such as flooding, appliance and/or plumbing failures, storm damage and fire damage, as water is used to put out the fires.

It only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, the floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours to a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious biohazard contamination

Water damage that is left unchecked for over a week can lead to a dramatically increased restoration time and costs and can also impact structural safety.

How We Can Help-

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. A major perk of being part of a national network of over 1,700 franchises is that we have access to more resources for the cleanup and restoration projects that may be larger or stem from major storm situations.

Remember, if you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO of Carrollton in Texas is available for emergency cleanup and restoration services 24 hours a day, seven days a week.

Why Count on SERVPRO® When You Have Storm Damage? | SERVPRO of Carrollton, SERVPRO of Bent Tree.

11/12/2020 (Permalink)

Storm Damage Image of Storm Damage sign

Sustaining storm damage to your home or commercial space can be a complicated endeavor. Not only is structural damage a possibility, but water and electrical damage are, too—and because there are so many unscrupulous restoration companies about after large storms, it can be difficult to know who you can trust during the aftermath.

Working with the right restoration company can make all the difference in your recovery process. As storms continue to get more severe and more expensive to recover from, knowing you are in good hands every step of the way is invaluable—which is why we are here to earn your trust.

Why You Should Count on Us to Handle Your Storm Damage

We are active in the community and in our industry. Many of the scams that pop up after a large storm or disaster involve companies that are not active in the area and not well-regarded in the restoration community, but with us, you never have to be concerned about that. We have been helping the community recover from disasters both large and small for many years, and we are proud of our reputation as an industry leader in restoration.

We have the resources to handle any size disaster. No matter how much of an area is impacted by a disaster when you receive your damage, you can count on us to handle it. Because we have a national network of SERVPRO® locations, we can call for backup resources when needed to ensure we can scale to provide everyone with exceptional service no matter the size of the storm.

We will respond to you quickly at any hour. We understand how devastating it is to discover you have damage to your property, which is why we always guarantee a quick response no matter when you call us. You will never have to wonder if we will return your message or show up on time—as soon as you call our 247 emergency line, we will begin assembling a team and dispatching them to you as quickly as possible.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

Tips for Fire Safety Ahead of the Holiday Season | SERVPRO of Carrollton

11/12/2020 (Permalink)

Christmas lights We are here to help!

As the weather turns cooler and we prepare for the fast-approaching holiday season, there are many things to keep in mind. While gift guides and recipes are aplenty, it is important to keep fire safety at the forefront of everything you do this season.

It has been found that house fires peak in the wintertime, simply because most winter activities give them more of an opportunity to occur.

These risks should not keep you from participating in winter fun, however—it is just important to go about your cooking, heating and decorating safely so you do not accidentally become a victim of a house fire yourself.

Fire Safety Tips for Wintertime

Keep safe when cooking. Cooking is consistently one of the top causes of fires in the home, and because more people tend to cook large meals and participate in holiday baking, these types of fires often increase during the winter. Every time you cook, be certain to keep flammable objects away from the stove, make sure a fire extinguisher is handy and keep at least three feet around the stove clear of all other people, children and pets.

Heat the house with proper precautions. Another winter-specific hazard comes from space heaters and fireplaces being used to warm up the home. While you can use both of these tools safely, it is important to take the proper precautions every single time. Ensure you are using a space heater that is equipped with modern safety features such as a tip-over and overheating system, never use them with an extension cord and keep them a good distance from anything flammable. For fireplaces, be sure to do proper chimney maintenance and never leave a fire burning unattended.

Decorate with care. As households add Christmas trees, holiday lighting and other decorations to their home, electrical circuits can easily become overloaded and spark. Overloading electrical outlets and power strips is responsible for around 25% of Christmas tree fires every year. As you decorate, be sure to space out where you are plugging things in, avoid using any decorations with frayed wiring and always unplug everything before leaving the house or going to sleep.

If you have damage due to a house fire, you can depend on us to help. Contact us 24 hours a day to report damage and receive a quick response from our certified restoration technicians. Get in touch today.

SERVPRO of Carrollton explains the importance of the Certified: SERVPRO Cleaned defensive pathogen cleaning program.

11/4/2020 (Permalink)

Here to Help advertisement with SERVPRO information Here to Help

Blog Summary: SERVPRO of Carrollton provides businesses with the Certified: SERVPRO Cleaned defensive pathogen cleaning program so employees, customers, and the community can stay safe and healthy.



Recent events in 2020 have caused a paradigm shift in people’s understanding of what it means to be clean.

  • December 31, 2019 - The WHO reported to the world the first cases of coronavirus, alerting nations around the world to a possible large-scale outbreak of the disease.
  • January 21, 2020 - The United States reported the first case of COVID-19 within its borders.
  • March 11, 2020 - The WHO declared the COVID-19 outbreak to be an international pandemic.
  • March 13, 2020 - The United States issued a statement declaring the spread of COVID-19 to be a national emergency.
  • During the following months, the nation went on lockdown.

The general population embraced social distancing, sheltering in place, and remote working. Masks and gloves became a part of the American work uniform. Sneeze guards sprang up everywhere overnight. Hand sanitizer, disinfectant wipes, alcohol, and household cleaners disappeared from store shelves along with toilet paper and paper towels. Handwashing became the national pastime. Meanwhile, baseball and other sports at every level reduced schedules or canceled their seasons altogether.

National chain stores assigned workers to meticulously wipe down shopping carts while reducing the hours of operation to allow for a nightly deep clean. Occupancy restrictions further limited economic activity. Some of America’s largest retailers suspended return policies until further notice. “Drive-thru” and “carry-out” replaced “dine-in” as the new normal at many of the more than one million restaurants across the United States.

During this economic turmoil and social upheaval, SERVPRO ushered in a new standard of cleanliness to meet the disinfecting and sanitizing challenges presented by the COVID-19 pandemic. Certified: SERVPRO Cleaned is a unique defensive pathogenic cleaning program aimed at preventing the spread of COVID-19 in the community through daily contact. Cleaning the businesses, stores, factories, schools, daycares, nursing homes, churches, and other locations that people frequent makes the community safer and healthier. Those vulnerable individuals who have extenuating medical or health conditions that put them at greater risk to contract COVID-19 especially benefit.

As communities across this great land restart the engines of commerce, people have a new sense of what it means to be clean. The team of dedicated professionals at SERVPRO of Carrollton is striving to build confidence in communities through the Certified: SERVPRO Cleaned program.

What Is the Certified: SERVPRO Cleaned Program?

This proactive viral pathogen cleaning program far exceeds general janitorial cleaning standards and practices. A pathogen is a bacterium, virus, or other microorganisms that can cause disease. Clients can trust SERVPRO of Carrollton to bring together years of experience in biochemical spill remediation and decontamination to deliver the highest standard of safety, cleanliness, and health to the community and the places where people gather for work, play, shopping, school, and worship. The program is grounded in the 3 C’s: Consult, Clean, Certify.

Consult: Each business is unique. The SERVPRO professionals tailor a custom cleaning approach based on the distinctive needs of each business or facility. The company assigns each business a personal Cleaning Protocol Specialist who knows the business’s niche. The type of industry, business type, facility size, high-frequency touchpoints, foot traffic, and congestion points are the criteria that guide the formulation of the program.

Clean: Based on the custom-tailored plan, SERVPRO of Carrollton carries out an expert deep clean utilizing the proprietary EPA-Approved Hospital-Grade cleaning solutions. The skilled cleaning technicians adhere to the cleaning and decontamination standards established by the CDC.

Certify: A shield emblem prominently displayed on the business’s front window communicates the message that the facility is Certified: SERVPRO Cleaned. This sign, in conjunction with other digital emblems and collateral, represents the strong commitment to the safety and comfort of employees, customers, and the surrounding community.

Customers seeing the Certified: SERVPRO Cleaned shield can enter the store, restaurant, office, or other building with confidence because the top choice in the cleanup and restoration industry has deep cleaned and sanitized the facility.

As a locally owned and operated business, SERVPRO of Carrollton is made up of a team of professionals who know how to serve the community because they are a part of the community. Therefore, SERVPRO of Carrollton has a vested interest in helping to keep the local community safe and clean.


To learn more about the Certified: SERVPRO Cleaned program and other commercial cleaning and damage restoration services, contact the SERVPRO of Carrollton team by phone at (972) 544-4049.

Train your office staff on how to properly use a fire extinguisher.

10/22/2020 (Permalink)

fire damage #heretohelp

Fire Extinguisher Tips for your business.

Designating employees to become educated on fire extinguisher use may help protect property and life. Occupational Safety and Health Administration (OSHA) provides an online training video to help familiarize you with proper use of extinguishers, but they remind you that it is supplemental and does not replace hands-on training. Fires are classified by the type of material burning and extinguishers are clearly labeled for their use:

• Class A. Items in this category include paper, some plastics, and wood. Since this class uses water, you would not use this extinguisher on any flammable liquid fires, oil, combustible metals, or electrical fire.
• Class B. These are suitable for flammable liquid fires, like those from solvents, gasoline, and oil.
• Class C. When electrical equipment is involved in the fire, you need a Class C extinguisher.
• Class D. A specialty class for metals like potassium, magnesium, and sodium. These metals react with the oxygen in water and combust dramatically.
• Class K. These are especially designed for a kitchen fire from oil and grease.
• CO2 Extinguishers. Effective for Class B and Class C fires.

Be safe when using portable extinguishers. Many extinguishers are rated for multiple classes of fires but using the wrong class of fire extinguisher can cause a fire to spread or react explosively. A good example of this is spreading a grease fire by using water. When using a CO2 fire extinguisher, take extra care to protect your hands from the super cooled nozzle, which can cause frostbite, and use only in a well-ventilated area to prevent too much loss of oxygen for your safety. Be sure only to use portable extinguishers on fires that have just started, not large fires.

After fire damage to your building in North Dallas, TX, you may not be sure how to begin the cleanup process effectively. Fortunately, a professional fire mitigation company is knowledgeable and efficient at handling all the details. One company to help with your recovery and restoration will save you a lot of trouble and get everyone back to work in a timely manner. For more information, call 972-446-0383.

Why is a flood cut a part of the restoration process during a water leak?

10/20/2020 (Permalink)

Flood cut Call us today if you have a water leak in Dallas, TX.

Why is a Flood Cut a Vital Part of the Restoration Process?

Unfortunately, flooding is sometimes unavoidable in Far North Dallas, TX. The important thing is to be prepared to rebuild and repair. One very common tactic used when cleaning and repairing water damage after a flood is called a flood cut. It involves cutting out a large portion of the walls and replacing it with new material. You may be wondering why a flood cut is necessary, as it does tear out a large portion of a building. Take the time to learn all about the flood cut and why it is a vital part of the restoration process.

The Different Categories of Water

To understand flood cuts, you must first understand the different categories of water damage.

Category one water is completely clean. This type of water usually comes from broken pipes.
Category two water, which is sometimes called grey water, is contaminated with minor microbes and bacteria. This type of water usually comes from broken appliances, such as washing machines or showers.


Category three water, which is sometimes called black water, contains serious contamination. This water comes from flooding, septic failure, and other major events.

A flood cut is usually only employed when category two or three water is involved. Most of the time, the water in a flood falls into the third category, which makes it incredibly dangerous.

What Is a Flood Cut?

A flood cut is essentially a line drawn on the walls 12 inches above the highest point the water ever reached. Everything below this line must be gutted from the wall to protect against contamination and mold growth. Category three water can cause serious health problems, which is why a flood cut is so important after flooding. It may be more expensive, but not having a flood cut done is putting yourself at risk to save a few bucks. You should always choose a restoration company that values the flood cut technique.

Drainage issues in your home.

10/16/2020 (Permalink)

clogged pipe Call us today---972-446-0383!

As a homeowner you should never underestimate the seriousness of drainage issues. Plumbers have weighed in and have given their expert opinion on what causes these issues and some tips on how to avoid them. Here are the four things to look for.

  1. Recurring Clogs- If a clog returns, chances are that there is a deeper clog. 
  2. Multiple Clogged drains-If you have several clogged drains, you may have a clog in your main drain.
  3. Foul odor-Persistent sewer odors coming from your drain or drains can be a major sign of a drainage issue. 
  4. Flooding-One of the worst problems associated with clog drains is sewage backup. Getting a professional on the site as soon as you can will help you avoid a big problem.

Routine maintenance is key to keeping those drains open. Use drain catchers or less toilet paper. Also make sure that you run plenty of water into the garbage disposal after use. Just those few things help a lot. If you ever do have water damage, call SERVPRO of Bent Tree  and Carrollton with your water needs. We will be there to clean up the mess those clogged drains made. 

Dealing with a Splotchy Ceiling.

10/16/2020 (Permalink)

The ceiling never really stood out until some tile discoloration caught your eye, and now you can’t stop noticing it. The likely culprit is water damage from any number of sources, and if left unrepaired, it could lead to tile mold. Here are a few things you should do to tackle the problem.


Understand How an Unsightly Stain Develops


The first step is knowing where to look. Water damage can happen because of the following:

• A pipe is leaking.
• An appliance such as a dishwasher or washing machine may be leaking.
• The HVAC system may have a problem causing moisture to drip and pool.
• Caulking or sealant has come loose in a shower pan or fixture on the floor above.
• Wear or damage on the roof has allowed moisture to come through.


Stop the Water


The next step in addressing that brown, yellow, or gray stain is to contact a plumber to ascertain the cause of the water that is pooling on the ceiling. The source of the leak should be identified and repaired before any cosmetic repair is done. In arid cities such as Dallas, TX, a coat of paint can make the stain seem to go away, but if the source of the water leakage is not identified, the stain will often return because the discoloration is likely being caused by the growth of mold.


Eliminate the Mold


Besides being an eyesore, an untreated ceiling tile could become a breeding ground for tile mold. Before this causes any more serious issues, an expert can diagnose and correct the severity of the problem. As molds thrive in the wet, dark area above the ceiling, untreated mold could lead to air-quality issues or very serious structural damage.

Generally, professional mold removers follow EPA guidelines. They assess the moldy area, inspect for hidden mold, clean and dry small areas of contamination, remove and replace severely damaged ceiling areas, investigate areas around the damaged zone such as air ducting and wallboard, and safely dispose of moldy, porous materials.

Tile discoloration and tile mold shouldn’t be taken lightly. Proper repair and replacement can prevent more serious problems in the future.